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Posted to user@ofbiz.apache.org by Scott A <Sc...@anglolimited.com> on 2007/04/27 04:23:14 UTC
Trouble Ticket/Support Forums
Has OFBIZ got any built in functionality for support forums and trouble
tickets? Cheers.
--
View this message in context: http://www.nabble.com/Trouble-Ticket-Support-Forums-tf3655412.html#a10212320
Sent from the OFBiz - User mailing list archive at Nabble.com.
Re: Trouble Ticket/Support Forums
Posted by Adrian Crum <ad...@hlmksw.com>.
David,
Would it make sense to eventually separate the forums from eCommerce? I hope to
add that to the back office collaboration suite I'm working on. I can use it now
as-is, I was just thinking it would be nice to be able to use it without having
to load the eCommerce component.
-Adrian
David E. Jones wrote:
>
> Forums would be managed by the Content infrastructure, and there is an
> example in ecommerce.
>
> Trouble tickets are called Requests in OFBiz and the main place for
> them is in the Party Manager. For customer public facing stuff I'm
> pretty sure the only UI that exists is for a Request for Quote (as
> opposed to a Request for Support, etc).
>
> -David
>
>
> On Apr 26, 2007, at 8:23 PM, Scott A wrote:
>
>>
>> Has OFBIZ got any built in functionality for support forums and trouble
>> tickets? Cheers.
>> --
>> View this message in context: http://www.nabble.com/Trouble-Ticket-
>> Support-Forums-tf3655412.html#a10212320
>> Sent from the OFBiz - User mailing list archive at Nabble.com.
>>
>
Re: Trouble Ticket/Support Forums
Posted by BJ Freeman <bj...@free-man.net>.
there was a brief Community folder that had Blogs and forums.
was that totally integrated?
David E. Jones sent the following on 4/26/2007 6:39 PM:
>
> Forums would be managed by the Content infrastructure, and there is an
> example in ecommerce.
>
> Trouble tickets are called Requests in OFBiz and the main place for them
> is in the Party Manager. For customer public facing stuff I'm pretty
> sure the only UI that exists is for a Request for Quote (as opposed to a
> Request for Support, etc).
>
> -David
>
>
> On Apr 26, 2007, at 8:23 PM, Scott A wrote:
>
>>
>> Has OFBIZ got any built in functionality for support forums and trouble
>> tickets? Cheers.
>> --View this message in context:
>> http://www.nabble.com/Trouble-Ticket-Support-Forums-tf3655412.html#a10212320
>>
>> Sent from the OFBiz - User mailing list archive at Nabble.com.
>>
>
Re: Trouble Ticket/Support Forums
Posted by "David E. Jones" <jo...@hotwaxmedia.com>.
Forums would be managed by the Content infrastructure, and there is
an example in ecommerce.
Trouble tickets are called Requests in OFBiz and the main place for
them is in the Party Manager. For customer public facing stuff I'm
pretty sure the only UI that exists is for a Request for Quote (as
opposed to a Request for Support, etc).
-David
On Apr 26, 2007, at 8:23 PM, Scott A wrote:
>
> Has OFBIZ got any built in functionality for support forums and
> trouble
> tickets? Cheers.
> --
> View this message in context: http://www.nabble.com/Trouble-Ticket-
> Support-Forums-tf3655412.html#a10212320
> Sent from the OFBiz - User mailing list archive at Nabble.com.
>