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Posted to user@openmeetings.apache.org by Rohit Dhamal <ro...@yahoo.com> on 2020/05/18 20:24:04 UTC

Error connecting to media server

Hello All, 
I am finding it difficult to communicate audio and video with my students. Whenever it is attempted the client side gets an error given below. 
It states 
InvalidStateError:Failed to set remote answer sdp: Called in wrong state: kStable 
Media server connection for user xxxx is failed, will try to re-connect.

Is this an error from firewall, kurento or something else? 

thanks. 

Regards, 
Rohit Dhamal

Re: Error connecting to media server

Posted by Maxim Solodovnik <so...@gmail.com>.
Last time I saw report like this, it was caused by TURN UDP ports were
blocked on router

Unfortunately it is impossible to create instructions for all scenarios and
network configurations
Some params might need to be tuned

On Thu, 21 May 2020 at 17:17, Rohit Dhamal <ro...@yahoo.com> wrote:

> I have the turn server and exactly configured according to the OM guide on
> cwiki. Sometimes it connects properly,Sometimes it doesn't. Can I furnish
> my firewall record and turn server conf file for inspection? If possible
> could you look into the configuration?
> Currently OM on client side is not transmitting audio and video on chrome,
> ios and Microsoft edge.
> I need to solve this ASAP. many students are not able to log on properly
> and it wastes a lot of time.
> Thanks.
>
> Regards,
> Rohit Dhamal.
> On Wednesday, 20 May, 2020, 7:45:54 am IST, Maxim Solodovnik <
> solomax666@gmail.com> wrote:
>
>
> Do you have TURN server?
>
> On Tue, 19 May 2020 at 03:24, Rohit Dhamal <ro...@yahoo.com> wrote:
>
> Hello All,
> I am finding it difficult to communicate audio and video with my students.
> Whenever it is attempted the client side gets an error given below.
> It states
> InvalidStateError:Failed to set remote answer sdp: Called in wrong state:
> kStable
> Media server connection for user xxxx is failed, will try to re-connect.
>
> Is this an error from firewall, kurento or something else?
>
> thanks.
>
> Regards,
> Rohit Dhamal
>
>
>
> --
> Best regards,
> Maxim
>


-- 
Best regards,
Maxim

Re: Error connecting to media server

Posted by Rohit Dhamal <ro...@yahoo.com>.
I have the turn server and exactly configured according to the OM guide on cwiki. Sometimes it connects properly,Sometimes it doesn't. Can I furnish my firewall record and turn server conf file for inspection? If possible could you look into the configuration?
Currently OM on client side is not transmitting audio and video on chrome, ios and Microsoft edge. 
I need to solve this ASAP. many students are not able to log on properly and it wastes a lot of time.Thanks. 

Regards, 
Rohit Dhamal.
   On Wednesday, 20 May, 2020, 7:45:54 am IST, Maxim Solodovnik <so...@gmail.com> wrote:  
 
 Do you have TURN server?
On Tue, 19 May 2020 at 03:24, Rohit Dhamal <ro...@yahoo.com> wrote:

Hello All, 
I am finding it difficult to communicate audio and video with my students. Whenever it is attempted the client side gets an error given below. 
It states 
InvalidStateError:Failed to set remote answer sdp: Called in wrong state: kStable 
Media server connection for user xxxx is failed, will try to re-connect.

Is this an error from firewall, kurento or something else? 

thanks. 

Regards, 
Rohit Dhamal



-- 
Best regards,
Maxim  

Re: Error connecting to media server

Posted by Maxim Solodovnik <so...@gmail.com>.
Do you have TURN server?

On Tue, 19 May 2020 at 03:24, Rohit Dhamal <ro...@yahoo.com> wrote:

> Hello All,
> I am finding it difficult to communicate audio and video with my students.
> Whenever it is attempted the client side gets an error given below.
> It states
> InvalidStateError:Failed to set remote answer sdp: Called in wrong state:
> kStable
> Media server connection for user xxxx is failed, will try to re-connect.
>
> Is this an error from firewall, kurento or something else?
>
> thanks.
>
> Regards,
> Rohit Dhamal
>


-- 
Best regards,
Maxim