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Posted to server-user@james.apache.org by Jeroen Heijmans <je...@3icommunication.com> on 2003/07/18 19:13:37 UTC
Receiving outside mail with James
Hi
I've installed James and it is running correctly, but I can't receive
any mail from outside. The mail sent does not bounce, so I assume that
James is actually receiving them, but there's no sign of that. A simple
custom Mailet outputs every incoming mail to screen, but I can only see
those sent to localhost through James itself.
I checked the FAQ at the James website, but they suggested to send the
mail using an IP, which I was already doing. I thought it might have
something to do with the fact that I was running SMTP on a different
port than 25, but when I changed that back and shut sendmail down, it
still didn't work.
Does anybody know what I should change to make it work? In case it
matters, I'm running James 2.1.3 under Linux (RH).
Jeroen Heijmans
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RE: Receiving outside mail with James
Posted by Lindsay Smith <li...@wapdat.com>.
I think checking in the smtpserver log would verify if the mail really was
making it to James.
-----Original Message-----
From: Jeroen Heijmans [mailto:jeroenh@3icommunication.com]
Sent: 18 July 2003 18:14
To: server-user@james.apache.org
Subject: Receiving outside mail with James
Hi
I've installed James and it is running correctly, but I can't receive
any mail from outside. The mail sent does not bounce, so I assume that
James is actually receiving them, but there's no sign of that. A simple
custom Mailet outputs every incoming mail to screen, but I can only see
those sent to localhost through James itself.
I checked the FAQ at the James website, but they suggested to send the
mail using an IP, which I was already doing. I thought it might have
something to do with the fact that I was running SMTP on a different
port than 25, but when I changed that back and shut sendmail down, it
still didn't work.
Does anybody know what I should change to make it work? In case it
matters, I'm running James 2.1.3 under Linux (RH).
Jeroen Heijmans
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RE: Receiving outside mail with James
Posted by Lindsay Smith <li...@wapdat.com>.
Definitely seems like a network issue.
If one email will go through, but then not an other, it seems like an
intermittent network issue.
The fact that one email gets through indicates that the MX records are
probably ok, but it's worth checking these out, which is the next thing to
analyse for mail routing.
-----Original Message-----
From: Jeroen Heijmans [mailto:jeroenh@3icommunication.com]
Sent: 21 July 2003 12:11
To: server-user@james.apache.org
Subject: RE: Receiving outside mail with James
On Mon, 2003-07-21 at 06:50, Lindsay Smith wrote:
> Perhaps try sending a few test messages from on the machine James is
> installed to analyse network issues.
> Perhaps also turn the logging up - look for a file environment.xml in
James,
> set the log-levels to DEBUG. Then have a look in the James SMTP log.
Thanks for the quick reply. I had already tried the first suggestion
before, and that works just fine. With the DEBUG on, the logs are also
fine for these messages, but for mail sent through another mailserver I
don't see a single line in any of the logs (except for that one mail
that did make it earlier). So it's probably a network issue then?
Jeroen Heijmans
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RE: Receiving outside mail with James
Posted by Jeroen Heijmans <je...@3icommunication.com>.
On Mon, 2003-07-21 at 06:50, Lindsay Smith wrote:
> Perhaps try sending a few test messages from on the machine James is
> installed to analyse network issues.
> Perhaps also turn the logging up - look for a file environment.xml in James,
> set the log-levels to DEBUG. Then have a look in the James SMTP log.
Thanks for the quick reply. I had already tried the first suggestion
before, and that works just fine. With the DEBUG on, the logs are also
fine for these messages, but for mail sent through another mailserver I
don't see a single line in any of the logs (except for that one mail
that did make it earlier). So it's probably a network issue then?
Jeroen Heijmans
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RE: Receiving outside mail with James
Posted by Lindsay Smith <li...@wapdat.com>.
Perhaps try sending a few test messages from on the machine James is
installed to analyse network issues.
Perhaps also turn the logging up - look for a file environment.xml in James,
set the log-levels to DEBUG. Then have a look in the James SMTP log.
-----Original Message-----
From: Jeroen Heijmans [mailto:jeroenh@3icommunication.com]
Sent: 21 July 2003 11:27
To: James Users List
Subject: RE: Receiving outside mail with James
On Fri, 2003-07-18 at 17:19, Noel J. Bergman wrote:
> If e-mail is arriving, there will be an entry in the SMTP server log for
> each connection, and for each message. If it isn't there, it isn't
> arriving. Check the SMTP server log, and make sure that you are using the
> same port (normally 25) as your mail client.
I tested this again this morning (SMTP on 25), and the first message I
send was received, and was both logged in the SMTP-log and shown on the
screen due to my servlet. But a second message didn't arrive (nothing in
the logs), neither did any of my subsequent attempts (all without
changing my server setup). Any ideas what the problem could be?
thanks,
Jeroen Heijmans
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RE: Receiving outside mail with James
Posted by Jeroen Heijmans <je...@3icommunication.com>.
On Fri, 2003-07-18 at 17:19, Noel J. Bergman wrote:
> If e-mail is arriving, there will be an entry in the SMTP server log for
> each connection, and for each message. If it isn't there, it isn't
> arriving. Check the SMTP server log, and make sure that you are using the
> same port (normally 25) as your mail client.
I tested this again this morning (SMTP on 25), and the first message I
send was received, and was both logged in the SMTP-log and shown on the
screen due to my servlet. But a second message didn't arrive (nothing in
the logs), neither did any of my subsequent attempts (all without
changing my server setup). Any ideas what the problem could be?
thanks,
Jeroen Heijmans
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RE: Receiving outside mail with James
Posted by "Noel J. Bergman" <no...@devtech.com>.
> I've installed James and it is running correctly, but I can't receive
> any mail from outside. The mail sent does not bounce, so I assume that
> James is actually receiving them, but there's no sign of that.
This ought to be an FAQ.
If e-mail is arriving, there will be an entry in the SMTP server log for
each connection, and for each message. If it isn't there, it isn't
arriving. Check the SMTP server log, and make sure that you are using the
same port (normally 25) as your mail client.
If you can't figure out where it is going, or why, turn on DEBUG for the
spool manager, and get a trace of the flow through the pipeline. Each
matcher and mailet that operates on the message will be shown.
--- Noel
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