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Posted to issues@openoffice.apache.org by bu...@apache.org on 2016/04/15 22:20:09 UTC

[Issue 126930] New: Fatal Error - Index out of bounds when resizing frame in Word 97 2004 doc

https://bz.apache.org/ooo/show_bug.cgi?id=126930

          Issue ID: 126930
        Issue Type: DEFECT
           Summary: Fatal Error - Index out of bounds  when resizing frame
                    in Word 97 2004 doc
           Product: Writer
           Version: 4.1.2
          Hardware: Mac
                OS: Mac OS X 10.11
            Status: UNCONFIRMED
          Severity: Normal
          Priority: P5 (lowest)
         Component: editing
          Assignee: issues@openoffice.apache.org
          Reporter: bakken.goran@gmail.com

Summary:
When resizing a frame in attached Word 97 2004 doc (TBC 2.doc) OO writer
crashes with the error: Fatal Error - Index out of bounds

Environment:
S X:           El Capitan 10.11.3.
Open Office:    4.1.2 for OS X (AOO412m3(Build:9782)  -  Rev. 1709696
                2015-10-21 09:36:46 (Wed, 21 Oct 2015)


On my machine this is 100% reproducible. 

Steps to reproduce:
1. Open attached document "TBC 2.doc"
2. Scroll down to page 24
3. Select the frame by clicking on its border.
4. Enlarge the frame by extending it to the right. (Click and drag the green
mark to the right)

Result: Writer crash with error Fatal error - Index out of bounds

Old word docs sometimes looks a bit strange when opened in OO Writer  (see
issue https://bz.apache.org/ooo/show_bug.cgi?id=125411 ). These docs needs
reformatting to look good. This issue might cause users to choose another
editor.

Issue seems related to this one.
https://bz.apache.org/ooo/show_bug.cgi?id=124970
But that issue is in status: Verified Fixed.

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[Issue 126930] Fatal Error - Index out of bounds when resizing frame in Word 97 2004 doc

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126930

Keith N. McKenna <kn...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
              Flags|                            |4.1.4_release_blocker?

--- Comment #7 from Keith N. McKenna <kn...@apache.org> ---
Requesting release blocker as this causes a crash.

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[Issue 126930] Fatal Error - Index out of bounds when resizing frame in Word 97 2004 doc

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126930

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
              Flags|4.1.4_release_blocker?      |4.1.4_release_blocker-

--- Comment #9 from Ariel Constenla-Haile <ar...@apache.org> ---
I cannot reproduce it on my Mac.
If someone can reproduce it, please try to attach the full text of the Apple
Crash Report

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[Issue 126930] Fatal Error - Index out of bounds when resizing frame in Word 97 2004 doc

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126930

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|crash, needhelp             |
             Status|RESOLVED                    |CLOSED

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[Issue 126930] Fatal Error - Index out of bounds when resizing frame in Word 97 2004 doc

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126930

Göran Bakken <ba...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |bakken.goran@gmail.com
           Keywords|                            |crash

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[Issue 126930] Fatal Error - Index out of bounds when resizing frame in Word 97 2004 doc

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126930

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |IRREPRODUCIBLE
             Status|CONFIRMED                   |RESOLVED

--- Comment #10 from oooforum (fr) <oo...@free.fr> ---
No news from OP since +6 months

Feel free to reopen with requested informations in comment 9

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[Issue 126930] Fatal Error - Index out of bounds when resizing frame in Word 97 2004 doc

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126930

Theodore Matula <bu...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Assignee|issues@openoffice.apache.or |buddymatula@gmail.com
                   |g                           |

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[Issue 126930] Fatal Error - Index out of bounds when resizing frame in Word 97 2004 doc

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126930

--- Comment #1 from oooforum (fr) <oo...@free.fr> ---
(In reply to Göran Bakken from comment #0)
> When resizing a frame in attached Word 97 2004 doc (TBC 2.doc) 
No attached document in this report.
Please retry

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[Issue 126930] Fatal Error - Index out of bounds when resizing frame in Word 97 2004 doc

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126930

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |oooforum@free.fr

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[Issue 126930] Fatal Error - Index out of bounds when resizing frame in Word 97 2004 doc

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126930

Theodore Matula <bu...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |buddymatula@gmail.com

--- Comment #3 from Theodore Matula <bu...@gmail.com> ---
Summary: I was not able to reproduce this bug using the file linked to in this
report. I also tested extending the upper, left, and lower borders, along with
trying to extend all the borders (test 5). Maybe it is some memory problem with
your computer?

Version: 4.1.2 AOO412m3(Build:9782) - Rev. 1709696

Specs:
OS: Windows 10 64-bit
Processor: Intel 17 2600k 3.4 Ghz
Graphics Card: Nvidia GTX 770 (2gb VRam)
RAM: 8 GB
Monitor: Asus 24" Monitor

Test 1:
1. Open document "TBC 2.doc"
2. Scroll down to page 24
3. Select the frame by clicking on its border.
4. Click and drag the green box on the table's right border to the right edge
of the page

Test 2: 
As test 1, but at step 4, extend the left green box to the page's LEFT edge.

Test 3: 
As test 1, but at step 4, extend the upper green box to the page's UPPER edge.

Test 4: 
As test 1, but at step 4, extend the lower green box to the page's LOWER edge.

Test 5:
1. Open document "TBC 2.doc"
2. Scroll down to page 24
3. Select the frame of the table by clicking on its border.
4. Extend all of the table's border's such that all borders (upper, lower,
left, right) are in line with the page's edges.

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[Issue 126930] Fatal Error - Index out of bounds when resizing frame in Word 97 2004 doc

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126930

Keith N. McKenna <kn...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |CONFIRMED
     Ever confirmed|0                           |1
                 CC|                            |knmc@apache.org

--- Comment #6 from Keith N. McKenna <kn...@apache.org> ---
Based on Arin's tests in https://bz.apache.org/ooo/show_bug.cgi?id=126930#c5 I
am marking this confirmed.

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[Issue 126930] Fatal Error - Index out of bounds when resizing frame in Word 97 2004 doc

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126930

--- Comment #4 from Theodore Matula <bu...@gmail.com> ---
Or it might be an issue with your specific operating system, seeing as I tested
it on Windows 10 and you used OS X 10.11. Can any MAC users confirm this?

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[Issue 126930] Fatal Error - Index out of bounds when resizing frame in Word 97 2004 doc

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126930

Trung Nguyen <tn...@my.fit.edu> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |tnguyen2013@my.fit.edu

--- Comment #8 from Trung Nguyen <tn...@my.fit.edu> ---
I successfully confirmed replication for this bug when resizing the frame on
for the "TBC 2.doc" file on the 24th page on Mac OS.

Specs:
OS: El Capitan 10.11.6
OpenOffice Version: 4.1.2 AOO412m3(Build:9782)  -  Rev. 1709696

Steps to replicate the bug:

1. Open "TBS 2.doc"
2. Scrolled down to page 24
3. Click on the border of the grey box. Green dots show up. Click and drag the
top right corner dot out of the frame.

Program crashed with a dialog appeared with "Fatal Error - Index out of
bounds".

On the other hand, I was not able to replicate the bug on Window 7

OpenOffice Version: 4.1.2 AOO412m3(Build:9782)  -  Rev. 1709696

Specs:
OS: Windows 7 64-bit
Processor: Intel i7 4770k @ 3.5 Ghz
Graphics Card: Nvidia GTX 760 
RAM: 8 GB

Steps to replicate the bug:

1. Open "TBS 2.doc"
2. Scrolled down to page 24
3. Click on the border of the grey box. Green dots show up. Click and drag the
top right corner dot out of the frame.

I repeated the process with all other green dots.

This could indicate it is a Mac OS problem.

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[Issue 126930] Fatal Error - Index out of bounds when resizing frame in Word 97 2004 doc

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126930

Theodore Matula <bu...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Assignee|buddymatula@gmail.com       |issues@openoffice.apache.or
                   |                            |g

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[Issue 126930] Fatal Error - Index out of bounds when resizing frame in Word 97 2004 doc

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126930

Arin <aw...@asu.edu> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |awhouck@asu.edu

--- Comment #5 from Arin <aw...@asu.edu> ---
I successfully confirmed replication for this bug when resizing the frame on
for the "TBC 2.doc" file on the 24th page.

OS: El Capitan 10.11.4
OpenOffice Version: 4.1.2 AOO412m3(Build:9782)  -  Rev. 1709696

I attempted this 3 times and the bug was replicated 3/3 for 100% accuracy.

My steps:

1. Open "TBS 2.doc"
2. Scrolled down to page 24
3. Grabbed top right corner of the grey box and dragged up a tad bit outside of
the document frame (green mark indicated drag mode).

Program crashed with same error as the reporter. 

Dialog appeared with "Fatal Error - Index out of bounds".

This bug is crucial because it could affect end user workflow by causing loss
of data.

I would propose looking into other operating systems to ensure this bug doesn't
exist elsewhere.

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4.1.4_release_blocker denied: [Issue 126930] Fatal Error - Index out of bounds when resizing frame in Word 97 2004 doc

Posted by bu...@apache.org.
Ariel Constenla-Haile <ar...@apache.org> has denied Keith N. McKenna
<kn...@apache.org>'s request for 4.1.4_release_blocker:
Issue 126930: Fatal Error - Index out of bounds  when resizing frame in Word 97
2004 doc
https://bz.apache.org/ooo/show_bug.cgi?id=126930



--- Comment #9 from Ariel Constenla-Haile <ar...@apache.org> ---
I cannot reproduce it on my Mac.
If someone can reproduce it, please try to attach the full text of the Apple
Crash Report

[Issue 126930] Fatal Error - Index out of bounds when resizing frame in Word 97 2004 doc

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126930

Keith N. McKenna <kn...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|knmc@apache.org             |

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4.1.4_release_blocker requested: [Issue 126930] Fatal Error - Index out of bounds when resizing frame in Word 97 2004 doc

Posted by bu...@apache.org.
Keith N. McKenna <kn...@apache.org> has asked  for 4.1.4_release_blocker:
Issue 126930: Fatal Error - Index out of bounds  when resizing frame in Word 97
2004 doc
https://bz.apache.org/ooo/show_bug.cgi?id=126930



--- Comment #7 from Keith N. McKenna <kn...@apache.org> ---
Requesting release blocker as this causes a crash.

[Issue 126930] Fatal Error - Index out of bounds when resizing frame in Word 97 2004 doc

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126930

--- Comment #2 from Göran Bakken <ba...@gmail.com> ---
Sorry. I did not notice that the doc was to large to upload.

Here is a link to "TBC 2.doc".
https://www.dropbox.com/s/yyn3qwp7n1o9th7/TBC%202.doc?dl=0

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[Issue 126930] Fatal Error - Index out of bounds when resizing frame in Word 97 2004 doc

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126930

Theodore Matula <bu...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needhelp
         QA Contact|                            |buddymatula@gmail.com

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