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Posted to dev@spamassassin.apache.org by bu...@bugzilla.spamassassin.org on 2008/02/11 13:41:02 UTC

[Bug 5821] New: Problem with The But cut messages

http://issues.apache.org/SpamAssassin/show_bug.cgi?id=5821

           Summary: Problem with The But cut messages
           Product: Spamassassin
           Version: 3.1.0
          Platform: PC
        OS/Version: FreeBSD
            Status: NEW
          Severity: normal
          Priority: P5
         Component: spamassassin
        AssignedTo: dev@spamassassin.apache.org
        ReportedBy: alexchuranov@yandex.ru


I use spamassassin + axigen mail server. All is fine, but I noticed that  the 
error "Filtering process timed out" appears when the Bat cuts the letter with 
big attachments into the number of messages... In this case the recipient gets 
only the first part of the message... other parts stop in the queue with 
error "Fail-info: Filter SpamAssassin Filter:[ERROR]: Filtering process timed 
out Status:PROCESSING ERROR". I tested it a few times.

The Axigen Mail Support said: 
----
The processing timeout given by the spamassassin software cannot be
escaped unfortunately. It is caused by spamassassin while it waits for
the message to be formatted in a specific way, although it is not.

We have notified the spamassassin team about this matter, but until this
time, no solution has been provided. As such, messages such as the
logwatch cron message, will be stuck in the queue until dropped.

Please, tell me what to do.. is it a bug of spamassassin?

Thank you!
Alexander



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[Bug 5821] Problem with The Bat cut messages

Posted by bu...@bugzilla.spamassassin.org.
http://issues.apache.org/SpamAssassin/show_bug.cgi?id=5821





------- Additional Comments From alexchuranov@yandex.ru  2008-02-13 02:52 -------
The "cut" messages > 500KB in size (1024KB).
Is there any way to say spamassassin not to check messages more than 512KB?
Any ideas how to solve this problem?



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[Bug 5821] Problem with The Bat cut messages

Posted by bu...@bugzilla.spamassassin.org.
http://issues.apache.org/SpamAssassin/show_bug.cgi?id=5821





------- Additional Comments From alexchuranov@yandex.ru  2008-02-13 06:35 -------
Thank you for the answer! I use Axigen Mail Server + 
SpamAssassin. How can I understand whether I use spamc or not? Where shall I 
the "-s" switch?

Thank you!



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[Bug 5821] Problem with The Bat cut messages

Posted by bu...@bugzilla.spamassassin.org.
http://issues.apache.org/SpamAssassin/show_bug.cgi?id=5821


jm@jmason.org changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
  BugsThisDependsOn|                            |5041
            Summary|Problem with The But cut    |Problem with The Bat cut
                   |messages                    |messages




------- Additional Comments From jm@jmason.org  2008-02-12 01:47 -------
yeah, that does sound like bug 5041.

how big are the "cut" messages?  are they > 500KB in size?



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[Bug 5821] Problem with The But cut messages

Posted by bu...@bugzilla.spamassassin.org.
http://issues.apache.org/SpamAssassin/show_bug.cgi?id=5821





------- Additional Comments From Mark.Martinec@ijs.si  2008-02-11 07:56 -------
> The message formatting should not affect SA.  message size may do so,
> though, which is why we request that large messages not be scanned.

See bug 5041.




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[Bug 5821] Problem with The But cut messages

Posted by bu...@bugzilla.spamassassin.org.
http://issues.apache.org/SpamAssassin/show_bug.cgi?id=5821





------- Additional Comments From jm@jmason.org  2008-02-11 07:14 -------
'We have notified the spamassassin team about this matter, but until this
time, no solution has been provided.'

I don't recall hearing from them.

The message formatting should not affect SA.  message size may do so, though,
which is why we request that large messages not be scanned.



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[Bug 5821] Problem with The Bat cut messages

Posted by bu...@bugzilla.spamassassin.org.
http://issues.apache.org/SpamAssassin/show_bug.cgi?id=5821





------- Additional Comments From jm@jmason.org  2008-02-13 03:15 -------
(In reply to comment #4)
> The "cut" messages > 500KB in size (1024KB).
> Is there any way to say spamassassin not to check messages more than 512KB?
> Any ideas how to solve this problem?

If you are using spamc, the "-s" switch tells it the max size to scan.  It's
default is 500KB.  If you are using another tool to pass the message to
spamassassin, it varies depending on the tool.



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