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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/07/16 14:23:01 UTC

[Bug 120291] New: OpenOffice crashes when opening a RTF file

https://issues.apache.org/ooo/show_bug.cgi?id=120291

          Priority: P3
            Bug ID: 120291
          Assignee: ooo-issues@incubator.apache.org
           Summary: OpenOffice crashes when opening a RTF file
          Severity: blocker
        Issue Type: DEFECT
    Classification: Application
                OS: Linux
          Reporter: denis.simonet@adfinis-sygroup.ch
          Hardware: All
            Status: UNCONFIRMED
           Version: AOO 3.4.0
         Component: open-import
           Product: word processor

Created attachment 78650
  --> https://issues.apache.org/ooo/attachment.cgi?id=78650&action=edit
The document which causes the crash

When opening the attached rtf file, OpenOffice crashes. We used version 3.4.0-1
installed from the officiel deb packages provided on the website. The operating
system is Ubuntu 12.04.

Unfortunately we could not locate the reason, but it doesn't happen when the
image or part of the whitespace is removed.

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[Bug 120291] OpenOffice crashes when opening a RTF file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120291

liupingtan <do...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |doneyourself@gmail.com

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[Bug 120291] OpenOffice crashes when opening a RTF file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120291

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |CONFIRMED
                 CC|                            |arielch@apache.org
     Ever confirmed|0                           |1

--- Comment #1 from Ariel Constenla-Haile <ar...@apache.org> ---
Confirmed on AOO341m1(Build:9591) - Rev. 1359641

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[Bug 120291] OpenOffice crashes when opening a RTF file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120291

Andre <aw...@googlemail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|CONFIRMED                   |RESOLVED
         Resolution|---                         |DUPLICATE

--- Comment #8 from Andre <aw...@googlemail.com> ---
Saw the crash three more times, always in the same place (SwIndex constructor).
 This looks like a duplicate of bug 120250.

*** This bug has been marked as a duplicate of bug 120250 ***

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4.0.0_release_blocker denied: [Bug 120291] OpenOffice crashes when opening a RTF file

Posted by bu...@apache.org.
jsc@apache.org has denied fanyuzhen@gmail.com's request for
4.0.0_release_blocker:
Bug 120291: OpenOffice crashes when opening a RTF file
https://issues.apache.org/ooo/show_bug.cgi?id=120291


------- Additional Comments from jsc@apache.org
remove showstopper request, it's a duplicate

[Bug 120291] OpenOffice crashes when opening a RTF file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120291

--- Comment #4 from Armin Le Grand <Ar...@me.com> ---
ALG: Strange; I got the crash once today (even with a useful stack), but could
not get it again (tried 20 times, including some office restarts). Maybe that
some random is involved here; as tipp (if happens again) the part where it went
wrong as the stack said: vcl/win/source/gdi/salgdi.cxx:897, somehow the region
i_rClip is not able to deliver a correct RectangleVector.

Could someone else reproduce this reliably?

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[Bug 120291] OpenOffice crashes when opening a RTF file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120291

Andre <aw...@googlemail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |awf.aoo@googlemail.com

--- Comment #5 from Andre <aw...@googlemail.com> ---
I can see an additional assertion:
  c:/source/trunk/git/main/sw/source/core/bastyp/index.cxx at line 319
  ERROR :  "Es sind noch Indizies angemeldet"



Saw this stack after loading the bug doc a second time in one session.
The first time resulted in paint errors (menu bar and sidebar initially
missing, Writer edit view not painted at all).


     ntdll.dll!NtRaiseException()  + 0x12 bytes    
     [Frames below may be incorrect and/or missing, no symbols loaded for
ntdll.dll]    
     vcl.dll!Region::IsEmpty()  + 0x177 bytes    
     vcl.dll!Region::Region()  + 0x70 bytes    
     vcl.dll!Region::operator=()  + 0x10 bytes    
     vcl.dll!OutputDevice::ImplInitClipRegion()  + 0x66 bytes    
     vcl.dll!Window::Invert()  + 0x7e bytes    
     vcl.dll!Cursor::operator==()  + 0xba bytes    
     vcl.dll!Cursor::ImplDraw()  + 0xe8 bytes    
     vcl.dll!Cursor::ImplTimerHdl()  + 0x14 bytes    
     tl.dll!Link::Call()  + 0x11 bytes    
     vcl.dll!Timer::Timeout()  + 0xa bytes    
     vcl.dll!Application::Abort()  + 0x22 bytes    
     vcl.dll!Application::Yield()  + 0xd bytes    
     vcl.dll!Application::Execute()  + 0x24 bytes    
     vcl.dll!DeInitVCL()  + 0x540 bytes    
     vcl.dll!SVMain()  + 0x1c bytes    
>	sofficeapp.dll!soffice_main()  Line 47	C++
     soffice.bin!01181034()     
     soffice.bin!01181055()     
     soffice.bin!0118120e()     
     kernel32.dll!BaseThreadInitThunk()  + 0x12 bytes    
     ntdll.dll!RtlInitializeExceptionChain()  + 0x63 bytes    
     ntdll.dll!RtlInitializeExceptionChain()  + 0x36 bytes

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[Bug 120291] OpenOffice crashes when opening a RTF file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120291

--- Comment #7 from Andre <aw...@googlemail.com> ---
I just saw that same crash as bug 120250: in SwIndex constructor (index.cxx:94)
pArray->pLast is NULL and dereferenced anyway.

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[Bug 120291] OpenOffice crashes when opening a RTF file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120291

jsc@apache.org changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |jsc@apache.org
              Flags|4.0.0_release_blocker?      |4.0.0_release_blocker-

--- Comment #9 from jsc@apache.org ---
remove showstopper request, it's a duplicate

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[Bug 120291] OpenOffice crashes when opening a RTF file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120291

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |crash

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[Bug 120291] OpenOffice crashes when opening a RTF file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120291

Armin Le Grand <Ar...@me.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |Armin.Le.Grand@me.com

--- Comment #2 from Armin Le Grand <Ar...@me.com> ---
ALG: Does not really crash here, but also does not bring up the document
content window. I can close the doc and e.g. open a new draw, also behaving
strange concerning redraws. Something definitely goes wrong. It also shows an
assertion from sw/source/filter/rtf/swparrtf.cxx:3136.

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[Bug 120291] OpenOffice crashes when opening a RTF file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120291

Kay <ks...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |kschenk@apache.org

--- Comment #3 from Kay <ks...@apache.org> ---
If this is a document with just "Tux", the Linux penguin in it, it opens fine
in AOO 4 build 9701, Linux 32 bit, en-US. If there was something else, then
things are not fine, I guess.


@ALG, not sure what your comments mean. Everything looks fine to me.

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[Bug 120291] OpenOffice crashes when opening a RTF file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120291

fanyuzhen@gmail.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |VERIFIED

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[Bug 120291] OpenOffice crashes when opening a RTF file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120291

fanyuzhen@gmail.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |fanyuzhen@gmail.com
              Flags|                            |4.0.0_release_blocker?

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[Bug 120291] OpenOffice crashes when opening a RTF file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120291

--- Comment #6 from Armin Le Grand <Ar...@me.com> ---
ALG: @Andre: That symtoms (repaints) normmaly hint to an exceptin during the
repaint; there is some 'bInPaint' flag in VCL which then gets not resetted
(maybe add a try...switch here to make sure even with exception that flag is
resetted).

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