An error has occurred and action cant be completed.

[Brian Snyder <br...@beavercreek.k12.oh.us>]

Hello All,

I am having an issue with Guac. Everything works normal (Rocky Lunux 8)
until I add the guacamole-auth-jdbc-mysql-1.5.0 file. Then I get an error
and am not able to login. The database is working properly.
Everything looks correct. No errors in any of the logs that I can see. If I
remove the file, everything is ok again. I have tried to build the file
myself and grabbed the pre-built. Same problem.

Can someone point me in the right direction?

Thanks,

Brian Snyder

Re: An error has occurred and action cant be completed.

[David Ramirez <da...@gmail.com>]

Hi! I had a very similar issue not long ago. The specific log @Nick is
referring *should be at*:
/var/log/tomcat9/catalina.out
Based on your Linux distribution it may be located elsewhere. The error
message should be there and can be triggered when you try to login to
guacamole.
Hope it helps!
David.

On Sat, Mar 18, 2023 at 6:47 AM Nick Couchman <vn...@apache.org> wrote:

> On Mon, Feb 27, 2023 at 10:53 PM Brian Snyder
> <br...@beavercreek.k12.oh.us> wrote:
> >
> > Hello All,
> >
> > I am having an issue with Guac. Everything works normal (Rocky Lunux 8)
> > until I add the guacamole-auth-jdbc-mysql-1.5.0 file. Then I get an error
> > and am not able to login. The database is working properly.
> > Everything looks correct. No errors in any of the logs that I can see.
> If I
> > remove the file, everything is ok again. I have tried to build the file
> > myself and grabbed the pre-built. Same problem.
> >
> > Can someone point me in the right direction?
> >
>
> You'll need to check your log files, specifically the Tomcat logs, and
> see if there are any errors that indicate the nature of the failure.
>
> -Nick
>
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>

Re: An error has occurred and action cant be completed.

[Nick Couchman <vn...@apache.org>]

On Mon, Feb 27, 2023 at 10:53 PM Brian Snyder
<br...@beavercreek.k12.oh.us> wrote:
>
> Hello All,
>
> I am having an issue with Guac. Everything works normal (Rocky Lunux 8)
> until I add the guacamole-auth-jdbc-mysql-1.5.0 file. Then I get an error
> and am not able to login. The database is working properly.
> Everything looks correct. No errors in any of the logs that I can see. If I
> remove the file, everything is ok again. I have tried to build the file
> myself and grabbed the pre-built. Same problem.
>
> Can someone point me in the right direction?
>

You'll need to check your log files, specifically the Tomcat logs, and
see if there are any errors that indicate the nature of the failure.

-Nick

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