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Posted to issues@openoffice.apache.org by bu...@apache.org on 2016/12/11 19:54:21 UTC

[Issue 127246] New: Writer does not coordinate properly with HPLIP driver for envelopes

https://bz.apache.org/ooo/show_bug.cgi?id=127246

          Issue ID: 127246
        Issue Type: DEFECT
           Summary: Writer does not coordinate properly with HPLIP driver
                    for envelopes
           Product: Writer
           Version: 4.1.3
          Hardware: PC
                OS: Linux 64-bit
            Status: UNCONFIRMED
          Severity: Blocker
          Priority: P5 (lowest)
         Component: printing
          Assignee: issues@openoffice.apache.org
          Reporter: tech@frontrowcomputer.com
  Target Milestone: ---

I am using Writer on Xubuntu 14.04.5 with HPLIP and HP PhotoSmart 3100 series
printer.  No matter which instructions, which predefined format or which custom
format I use to create an envelope, the output is always wrong.

It took a little bit to realize that Writer formats from the right.  Bizarre
compared to other word processors, where we are used to format from the left,
including envelopes.

Notwithstanding, all of the predefined #10 envelope formats fail to allow full
bleed.  But even if I set the left margin at 1/4 inch, it is still cut off. 
Even at 1/2 inch.

But then it gets worse.  If I select a format of 11x8.5 letter, which displays
correctly as landscape, and I do a test print at left margin of .4 inches, I
get printout that gets as close as I can without cutoff.  But if I change the
height to 4.5, the output shifts dramatically toward the right of the page, and
cuts off the left margin text when it was working fine before that change. 
What a mess.

It appears that the internal presets of the program are confused in two ways;
first there is a problem with it allowing the user to make a custom document,
and second it seems to be unable to properly drive the printer within the
printer's full range.

I have read somewhere that the current driver may only allow full-bleed in
three margins.  But even still, there are serious problems with Writer.

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[Issue 127246] Writer does not coordinate properly with HPLIP driver for envelopes

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127246

--- Comment #11 from mroe <mr...@gmx.net> ---
AOO/OOo/SO has problems with envelopes since years – mostly from the beginning.

https://bz.apache.org/ooo/buglist.cgi?quicksearch=envelope

Your problem sounds like issue 83659.

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[Issue 127246] Writer does not coordinate properly with HPLIP driver for envelopes

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127246

--- Comment #7 from kitchm <te...@frontrowcomputer.com> ---
Created attachment 85891
  --> https://bz.apache.org/ooo/attachment.cgi?id=85891&action=edit
PDF 2

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[Issue 127246] Writer does not coordinate properly with HPLIP driver for envelopes

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127246

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |NOT_AN_ISSUE

--- Comment #8 from oooforum (fr) <oo...@free.fr> ---
No problem between ODT and PDF
Sample 1: format letter 27.94x21.59 cm
Sample 2: format user 27.94x11.43 cm
Same dimensions for me

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[Issue 127246] Writer does not coordinate properly with HPLIP driver for envelopes

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127246

--- Comment #2 from kitchm <te...@frontrowcomputer.com> ---
I did the 11x8.5 format again, and exported it to PDF.  I opened the PDF file
in a document viewer and printed from there.  Then I changed the format to 4.5
instead of 8.5, saved to pdf and printed it from the viewer.  The output was
different.

I used 8.5x11 paper each time.  Compared to the first print, the second shifted
the page text down 1-1/2 inches and left 1/2 inch.

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[Issue 127246] Writer does not coordinate properly with HPLIP driver for envelopes

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127246

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

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[Issue 127246] Writer does not coordinate properly with HPLIP driver for envelopes

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127246

kitchm <te...@frontrowcomputer.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|NOT_AN_ISSUE                |---
             Status|RESOLVED                    |UNCONFIRMED

--- Comment #9 from kitchm <te...@frontrowcomputer.com> ---
Must be something else.

How did you compare?

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[Issue 127246] Writer does not coordinate properly with HPLIP driver for envelopes

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127246

--- Comment #10 from oooforum (fr) <oo...@free.fr> ---
For ODT : menu Format > Page
For PDF : menu File > Properties

Now, if you print a PDF and this have not right dimensions, the problem is not
with AOO.

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[Issue 127246] Writer does not coordinate properly with HPLIP driver for envelopes

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127246

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |DUPLICATE

--- Comment #12 from oooforum (fr) <oo...@free.fr> ---
According to previous comment

*** This issue has been marked as a duplicate of issue 83659 ***

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[Issue 127246] Writer does not coordinate properly with HPLIP driver for envelopes

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127246

--- Comment #5 from kitchm <te...@frontrowcomputer.com> ---
Created attachment 85889
  --> https://bz.apache.org/ooo/attachment.cgi?id=85889&action=edit
PDF 1

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[Issue 127246] Writer does not coordinate properly with HPLIP driver for envelopes

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127246

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |oooforum@free.fr
           Severity|Blocker                     |Trivial

--- Comment #1 from oooforum (fr) <oo...@free.fr> ---
Export your document in PDF and print it.
Did you have the same result?

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[Issue 127246] Writer does not coordinate properly with HPLIP driver for envelopes

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127246

--- Comment #4 from kitchm <te...@frontrowcomputer.com> ---
Created attachment 85888
  --> https://bz.apache.org/ooo/attachment.cgi?id=85888&action=edit
Writer 1

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[Issue 127246] Writer does not coordinate properly with HPLIP driver for envelopes

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127246

--- Comment #3 from oooforum (fr) <oo...@free.fr> ---
Don't understand what you means.
Thanks to attach your ODT document and its PDF exported.

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[Issue 127246] Writer does not coordinate properly with HPLIP driver for envelopes

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127246

--- Comment #6 from kitchm <te...@frontrowcomputer.com> ---
Created attachment 85890
  --> https://bz.apache.org/ooo/attachment.cgi?id=85890&action=edit
Writer 2

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