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Posted to users@tomcat.apache.org by Lavitesh Verma <La...@amdocs.com> on 2020/06/15 12:16:28 UTC

Issue found during migration of Tomcat version 6.0.35 to 8.5.5

Hi Team,

Below are the details of the system and tomcat version
Old tomcat version: Apache Tomcat/6.0.35
New tomcat version: Apache Tomcat/8.5.5
Operating System: SunOS
OS Version: 5.10
Architecture: sparcv9
JVM Version: 1.8.0_101-b13
Vendor: Oracle Corporation

We are trying to migrate Apache Tomcat version 6.0.35 to 8.5.5.

We found the issue javax.xml.stream.FactoryConfigurationError: Provider com.ctc.wstx.stax.WstxInputFactory not found in localhost logs.

[cid:image004.jpg@01D6433C.E23C4DF0]

Could you please assist on how we could resolve the issue.

Thanks & Regards
Lavitesh Verma
Software Engineering Associate
Amdocs Global SmartOps
[download12]+91.9810157771
OOO - 06/16 - 06/19
[cid:image001.jpg@01D2912B.17505E90]

This email and the information contained herein is proprietary and confidential and subject to the Amdocs Email Terms of Service, which you may review at https://www.amdocs.com/about/email-terms-of-service <https://www.amdocs.com/about/email-terms-of-service>

Re: [OT] [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5

Posted by Lavitesh Verma <La...@amdocs.com>.
All,


________________________________
From: Christopher Schultz <ch...@christopherschultz.net>
Sent: Tuesday, June 16, 2020, 23:29
To: users@tomcat.apache.org
Subject: Re: [OT] [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA256

All,

On 6/15/20 10:02, Jason Pyeron wrote:
> A quick brief on etiquette.
>
> 1.       Please do not harvest emails and send linked in requests

OMG +1 many many times to this.

If I haven't met you in person, don't send me a LinkedIn request.

For that, I have already apologised to Jason (You can certainly connect on that with him) but for instance if it had been intentional, we are all technical people here and know the value of digital networking.  LinkedIn is such a platform for that. Even if i never intended it to be sent to Jason Pyeron but to Jason Pryce. It was a bit of a misunderstanding.
> 2.       Do not mark questions as urgent and do provide sufficient
> details to reproduce the problem

I didn't see anything "urgent" about the initial post.

As for the marking urgent post, i had some really pressing need to complete the work as i am on leave for the whole week and wanted it to be completed as soon as possible. I did not know that marking urgent here on tomcat mailing list will create such blunders. I sincerely apologize for this as it was my first time on tom cat mailing list and it wont be repeated again. It was just me being proactive and completing my work on time and as fast as possible without considering the consequences(which i now got and again apologize for)

- -chris

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Re: [OT] [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5

Posted by Christopher Schultz <ch...@christopherschultz.net>.
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA256

All,

On 6/15/20 10:02, Jason Pyeron wrote:
> A quick brief on etiquette.
>
> 1.       Please do not harvest emails and send linked in requests

OMG +1 many many times to this.

If I haven't met you in person, don't send me a LinkedIn request.

> 2.       Do not mark questions as urgent and do provide sufficient
> details to reproduce the problem

I didn't see anything "urgent" about the initial post.

- -chris

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Comment: Using GnuPG with Thunderbird - https://www.enigmail.net/

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RE: [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5

Posted by Jason Pyeron <jp...@pdinc.us>.
If you deploy your application against a fresh extract of https://archive.apache.org/dist/tomcat/tomcat-6/v6.0.35/bin/apache-tomcat-6.0.35.tar.gz, without ANY customizations you do not get the problem?

 

If you have to make customizations to get it to run, what are they? (e.g. context.xml changes, lib/ JARs, startup parameters, etc)

 

Based on the limited information you have provided (e.g. no test case I can run) I do not see any relevant issues in the following guides.

 

https://tomcat.apache.org/migration-7.html

http://tomcat.apache.org/migration-8.html

http://tomcat.apache.org/migration-85.html

 

Since the JVM (indicated) and WAR (implied) is the same version in your two installs, then it is a configuration issue.

 

CLASSPATH ?

System properties?

 

Please provide details to reproduce here.

 

-Jason 

 

 

From: Lavitesh Verma <La...@amdocs.com> 
Sent: Monday, June 15, 2020 11:14 AM
To: Tomcat Users List <us...@tomcat.apache.org>
Cc: 'RUBIN, JACOB' <jr...@att.com>; lsrv_ms@list.att.com; Vasudev Wadhawan <Va...@amdocs.com>
Subject: RE: [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5

 

HI Jason,

 

Below are the details for the Tomcat 6 version, that we used before, 

Server version: Apache Tomcat/6.0.35

Server number:  6.0.35.0

OS Name:        SunOS

OS Version:     5.10

Architecture:   sparcv9

JVM Version:    1.8.0_101-b13

JVM Vendor:     Oracle Corporation

 

We don’t face any issue on the other test environment that we are facing on updating to 8.5.5.

 

Thanks & Regards

Lavitesh Verma

Software Engineering Associate

Amdocs Global SmartOps

+91.9810157771 

OOO – 06/16 – 06/19



 

From: Jason Pyeron <jpyeron@pdinc.us <ma...@pdinc.us> > 
Sent: Monday, June 15, 2020 7:33 PM
To: 'Tomcat Users List' <users@tomcat.apache.org <ma...@tomcat.apache.org> >
Cc: 'RUBIN, JACOB' <jr2373@att.com <ma...@att.com> >; lsrv_ms@list.att.com <ma...@list.att.com> ; Vasudev Wadhawan <Vasudev.Wadhawan@amdocs.com <ma...@amdocs.com> >
Subject: RE: [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5

 

What I see here is that there is a bit of custom code that is “causing” the issue.

 

        at com.sun.xml.internal.ws.spi.ProviderImpl.createServiceDelegate(ProviderImpl.java:104)

        at javax.xml.ws.Service.<init>(Service.java:77)

Above here are JARs / runtime in the classpath

        at com.att.lsrv.preorder.PreOrderService.<init>(Unknown Source)

        at porequest.control.LviCsClient.getLviCsClientProxy(Unknown Source)

        at porequest.control.LviCsClient.getCSRResponse(Unknown Source)

        at porequest.control.MainControllerServlet.CsrqResponse(Unknown Source)

        at porequest.control.MainControllerServlet.doPost(Unknown Source)

Below here is tomcat..

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)

 

You indicate that this was on Tomcat 6.0.35, but you did not confirm the JVM it was running on. I am skeptical since the Tomcat version you indicated was released before Java 8 (2012 vs 2014) – but I am more skeptical that 6.0.35 was not customized. Have you deployed the application to an “out of the box” 6.0.35 on the same JVM as 8.5.5?

 

Have you reached out to your developer of the com.att.lsrv and porequest.control code? You should have a test case to prove the issue out.

 

-Jason

 

From: Lavitesh Verma <La...@amdocs.com> 
Sent: Monday, June 15, 2020 9:29 AM
To: Jason Pyeron <jpyeron@pdinc.us <ma...@pdinc.us> >; 'Tomcat Users List' <users@tomcat.apache.org <ma...@tomcat.apache.org> >
Cc: 'RUBIN, JACOB' <jr2373@att.com <ma...@att.com> >; lsrv_ms@list.att.com <ma...@list.att.com> ; Vasudev Wadhawan <Vasudev.Wadhawan@amdocs.com <ma...@amdocs.com> >
Subject: RE: [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5

 

Hi Jason,

 

We have updated the xercesImpl from version 2.6.2 to 2.12.0 for the migration and no new jars were added for the new environment.

 

We didn’t use Woodstox StAX jar with tomcat 6.0.35 and did not face any such issue.

 

PFA the complete Stack Trace for the Issue.

 

Thanks & Regards

Lavitesh Verma

Software Engineering Associate

Amdocs Global SmartOps

+91.9810157771 

OOO – 06/16 – 06/19



 

From: Jason Pyeron <jpyeron@pdinc.us <ma...@pdinc.us> > 
Sent: Monday, June 15, 2020 6:15 PM
To: 'Tomcat Users List' <users@tomcat.apache.org <ma...@tomcat.apache.org> >
Cc: 'RUBIN, JACOB' <jr2373@att.com <ma...@att.com> >; lsrv_ms@list.att.com <ma...@list.att.com> ; Vasudev Wadhawan <Vasudev.Wadhawan@amdocs.com <ma...@amdocs.com> >
Subject: RE: [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5

 

Sounds like you have added Jars to the old environment that are not in the new environment.

 

What is the offending code that causes the error?

 

What were your customizations against the 6.0.35 environment?

 

Is the Woodstox StAX jar in the web application or Tomcat lib directory? Where was it previously?

 

Did you test this before you migrated causing this “urgent” issue? What is different between your test and this urgent outage’s configuration.

 

-Jason

 

From: Lavitesh Verma [mailto:Lavitesh.Verma@amdocs.com] 
Sent: Monday, June 15, 2020 8:16 AM
To: users@tomcat.apache.org <ma...@tomcat.apache.org> 
Cc: RUBIN, JACOB <jr2373@att.com <ma...@att.com> >; lsrv_ms@list.att.com <ma...@list.att.com> ; Vasudev Wadhawan <Vasudev.Wadhawan@amdocs.com <ma...@amdocs.com> >
Subject: [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5
Importance: High

 

Hi Team,

 

Below are the details of the system and tomcat version 

Old tomcat version: Apache Tomcat/6.0.35

New tomcat version: Apache Tomcat/8.5.5

Operating System: SunOS 

OS Version: 5.10 

Architecture: sparcv9

JVM Version: 1.8.0_101-b13

Vendor: Oracle Corporation

 

We are trying to migrate Apache Tomcat version 6.0.35 to 8.5.5.

 

We found the issue javax.xml.stream.FactoryConfigurationError: Provider com.ctc.wstx.stax.WstxInputFactory not found in localhost logs.

 



 

Could you please assist on how we could resolve the issue.

 

Thanks & Regards

Lavitesh Verma

Software Engineering Associate

Amdocs Global SmartOps

+91.9810157771 

OOO – 06/16 – 06/19



 

This email and the information contained herein is proprietary and confidential and subject to the Amdocs Email Terms of Service, which you may review at https://www.amdocs.com/about/email-terms-of-service

This email and the information contained herein is proprietary and confidential and subject to the Amdocs Email Terms of Service, which you may review at  <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.amdocs.com%2Fabout%2Femail-terms-of-service&data=02%7C01%7CLavitesh.Verma%40amdocs.com%7C4093a9c9936d4d091a4608d8113721b2%7Cc8eca3ca127646d59d9da0f2a028920f%7C0%7C0%7C637278275776432494&sdata=OFRFiGSpD0WnDEqukXplygxGpkoyB%2Bcq1J2aV9ZCQBk%3D&reserved=0> https://www.amdocs.com/about/email-terms-of-service

This email and the information contained herein is proprietary and confidential and subject to the Amdocs Email Terms of Service, which you may review at  <https://www.amdocs.com/about/email-terms-of-service> https://www.amdocs.com/about/email-terms-of-service

RE: [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5

Posted by Lavitesh Verma <La...@amdocs.com>.
HI Jason,

Below are the details for the Tomcat 6 version, that we used before,
Server version: Apache Tomcat/6.0.35
Server number:  6.0.35.0
OS Name:        SunOS
OS Version:     5.10
Architecture:   sparcv9
JVM Version:    1.8.0_101-b13
JVM Vendor:     Oracle Corporation

We don't face any issue on the other test environment that we are facing on updating to 8.5.5.

Thanks & Regards
Lavitesh Verma
Software Engineering Associate
Amdocs Global SmartOps
[download12]+91.9810157771
OOO - 06/16 - 06/19
[cid:image001.jpg@01D2912B.17505E90]

From: Jason Pyeron <jp...@pdinc.us>
Sent: Monday, June 15, 2020 7:33 PM
To: 'Tomcat Users List' <us...@tomcat.apache.org>
Cc: 'RUBIN, JACOB' <jr...@att.com>; lsrv_ms@list.att.com; Vasudev Wadhawan <Va...@amdocs.com>
Subject: RE: [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5

What I see here is that there is a bit of custom code that is "causing" the issue.

        at com.sun.xml.internal.ws.spi.ProviderImpl.createServiceDelegate(ProviderImpl.java:104)
        at javax.xml.ws.Service.<init>(Service.java:77)
Above here are JARs / runtime in the classpath
        at com.att.lsrv.preorder.PreOrderService.<init>(Unknown Source)
        at porequest.control.LviCsClient.getLviCsClientProxy(Unknown Source)
        at porequest.control.LviCsClient.getCSRResponse(Unknown Source)
        at porequest.control.MainControllerServlet.CsrqResponse(Unknown Source)
        at porequest.control.MainControllerServlet.doPost(Unknown Source)
Below here is tomcat..
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)

You indicate that this was on Tomcat 6.0.35, but you did not confirm the JVM it was running on. I am skeptical since the Tomcat version you indicated was released before Java 8 (2012 vs 2014) - but I am more skeptical that 6.0.35 was not customized. Have you deployed the application to an "out of the box" 6.0.35 on the same JVM as 8.5.5?

Have you reached out to your developer of the com.att.lsrv and porequest.control code? You should have a test case to prove the issue out.

-Jason

From: Lavitesh Verma <La...@amdocs.com>>
Sent: Monday, June 15, 2020 9:29 AM
To: Jason Pyeron <jp...@pdinc.us>>; 'Tomcat Users List' <us...@tomcat.apache.org>>
Cc: 'RUBIN, JACOB' <jr...@att.com>>; lsrv_ms@list.att.com<ma...@list.att.com>; Vasudev Wadhawan <Va...@amdocs.com>>
Subject: RE: [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5

Hi Jason,

We have updated the xercesImpl from version 2.6.2 to 2.12.0 for the migration and no new jars were added for the new environment.

We didn't use Woodstox StAX jar with tomcat 6.0.35 and did not face any such issue.

PFA the complete Stack Trace for the Issue.

Thanks & Regards
Lavitesh Verma
Software Engineering Associate
Amdocs Global SmartOps
[download12]+91.9810157771
OOO - 06/16 - 06/19
[cid:image001.jpg@01D2912B.17505E90]

From: Jason Pyeron <jp...@pdinc.us>>
Sent: Monday, June 15, 2020 6:15 PM
To: 'Tomcat Users List' <us...@tomcat.apache.org>>
Cc: 'RUBIN, JACOB' <jr...@att.com>>; lsrv_ms@list.att.com<ma...@list.att.com>; Vasudev Wadhawan <Va...@amdocs.com>>
Subject: RE: [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5

Sounds like you have added Jars to the old environment that are not in the new environment.

What is the offending code that causes the error?

What were your customizations against the 6.0.35 environment?

Is the Woodstox StAX jar in the web application or Tomcat lib directory? Where was it previously?

Did you test this before you migrated causing this "urgent" issue? What is different between your test and this urgent outage's configuration.

-Jason

From: Lavitesh Verma [mailto:Lavitesh.Verma@amdocs.com]
Sent: Monday, June 15, 2020 8:16 AM
To: users@tomcat.apache.org<ma...@tomcat.apache.org>
Cc: RUBIN, JACOB <jr...@att.com>>; lsrv_ms@list.att.com<ma...@list.att.com>; Vasudev Wadhawan <Va...@amdocs.com>>
Subject: [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5
Importance: High

Hi Team,

Below are the details of the system and tomcat version
Old tomcat version: Apache Tomcat/6.0.35
New tomcat version: Apache Tomcat/8.5.5
Operating System: SunOS
OS Version: 5.10
Architecture: sparcv9
JVM Version: 1.8.0_101-b13
Vendor: Oracle Corporation

We are trying to migrate Apache Tomcat version 6.0.35 to 8.5.5.

We found the issue javax.xml.stream.FactoryConfigurationError: Provider com.ctc.wstx.stax.WstxInputFactory not found in localhost logs.

[cid:image004.jpg@01D6433C.E23C4DF0]

Could you please assist on how we could resolve the issue.

Thanks & Regards
Lavitesh Verma
Software Engineering Associate
Amdocs Global SmartOps
[download12]+91.9810157771
OOO - 06/16 - 06/19
[cid:image001.jpg@01D2912B.17505E90]

This email and the information contained herein is proprietary and confidential and subject to the Amdocs Email Terms of Service, which you may review at https://www.amdocs.com/about/email-terms-of-service<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__www.amdocs.com_about_email-2Dterms-2Dof-2Dservice%26d%3DDwMFaQ%26c%3DLFYZ-o9_HUMeMTSQicvjIg%26r%3Dq4z4Z_LzvA-puKNZt92-wVsDWO_kmKRO8UvFw6kIv8E%26m%3Dya8xEu8AbtIK6o7mc8CpVi11Dn71LH_Ui1J-uJxXzNg%26s%3DEjDUw37y3DHXzYwFqeqanPK4qeTYOyqb8sJ7gq8J174%26e%3D&data=02%7C01%7CLavitesh.Verma%40amdocs.com%7C4093a9c9936d4d091a4608d8113721b2%7Cc8eca3ca127646d59d9da0f2a028920f%7C0%7C0%7C637278275776422500&sdata=h5CqXnDipyCgqclpTggTxMq5ciug0nWdI1XaDZLt4e0%3D&reserved=0>
This email and the information contained herein is proprietary and confidential and subject to the Amdocs Email Terms of Service, which you may review at https://www.amdocs.com/about/email-terms-of-service<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.amdocs.com%2Fabout%2Femail-terms-of-service&data=02%7C01%7CLavitesh.Verma%40amdocs.com%7C4093a9c9936d4d091a4608d8113721b2%7Cc8eca3ca127646d59d9da0f2a028920f%7C0%7C0%7C637278275776432494&sdata=OFRFiGSpD0WnDEqukXplygxGpkoyB%2Bcq1J2aV9ZCQBk%3D&reserved=0>
This email and the information contained herein is proprietary and confidential and subject to the Amdocs Email Terms of Service, which you may review at https://www.amdocs.com/about/email-terms-of-service <https://www.amdocs.com/about/email-terms-of-service>

RE: [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5

Posted by Jason Pyeron <jp...@pdinc.us>.
A quick brief on etiquette.

 

1.       Please do not harvest emails and send linked in requests

2.       Do not mark questions as urgent and do provide sufficient details to reproduce the problem

 

What I see here is that there is a bit of custom code that is “causing” the issue.

 

        at com.sun.xml.internal.ws.spi.ProviderImpl.createServiceDelegate(ProviderImpl.java:104)

        at javax.xml.ws.Service.<init>(Service.java:77)

Above here are JARs / runtime in the classpath

        at com.att.lsrv.preorder.PreOrderService.<init>(Unknown Source)

        at porequest.control.LviCsClient.getLviCsClientProxy(Unknown Source)

        at porequest.control.LviCsClient.getCSRResponse(Unknown Source)

        at porequest.control.MainControllerServlet.CsrqResponse(Unknown Source)

        at porequest.control.MainControllerServlet.doPost(Unknown Source)

Below here is tomcat..

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)

 

You indicate that this was on Tomcat 6.0.35, but you did not confirm the JVM it was running on. I am skeptical since the Tomcat version you indicated was released before Java 8 (2012 vs 2014) – but I am more skeptical that 6.0.35 was not customized. Have you deployed the application to an “out of the box” 6.0.35 on the same JVM as 8.5.5?

 

Have you reached out to your developer of the com.att.lsrv and porequest.control code? You should have a test case to prove the issue out.

 

-Jason

 

From: Lavitesh Verma <La...@amdocs.com> 
Sent: Monday, June 15, 2020 9:29 AM
To: Jason Pyeron <jp...@pdinc.us>; 'Tomcat Users List' <us...@tomcat.apache.org>
Cc: 'RUBIN, JACOB' <jr...@att.com>; lsrv_ms@list.att.com; Vasudev Wadhawan <Va...@amdocs.com>
Subject: RE: [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5

 

Hi Jason,

 

We have updated the xercesImpl from version 2.6.2 to 2.12.0 for the migration and no new jars were added for the new environment.

 

We didn’t use Woodstox StAX jar with tomcat 6.0.35 and did not face any such issue.

 

PFA the complete Stack Trace for the Issue.

 

Thanks & Regards

Lavitesh Verma

Software Engineering Associate

Amdocs Global SmartOps

+91.9810157771 

OOO – 06/16 – 06/19



 

From: Jason Pyeron <jpyeron@pdinc.us <ma...@pdinc.us> > 
Sent: Monday, June 15, 2020 6:15 PM
To: 'Tomcat Users List' <users@tomcat.apache.org <ma...@tomcat.apache.org> >
Cc: 'RUBIN, JACOB' <jr2373@att.com <ma...@att.com> >; lsrv_ms@list.att.com <ma...@list.att.com> ; Vasudev Wadhawan <Vasudev.Wadhawan@amdocs.com <ma...@amdocs.com> >
Subject: RE: [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5

 

Sounds like you have added Jars to the old environment that are not in the new environment.

 

What is the offending code that causes the error?

 

What were your customizations against the 6.0.35 environment?

 

Is the Woodstox StAX jar in the web application or Tomcat lib directory? Where was it previously?

 

Did you test this before you migrated causing this “urgent” issue? What is different between your test and this urgent outage’s configuration.

 

-Jason

 

From: Lavitesh Verma [mailto:Lavitesh.Verma@amdocs.com] 
Sent: Monday, June 15, 2020 8:16 AM
To: users@tomcat.apache.org <ma...@tomcat.apache.org> 
Cc: RUBIN, JACOB <jr2373@att.com <ma...@att.com> >; lsrv_ms@list.att.com <ma...@list.att.com> ; Vasudev Wadhawan <Vasudev.Wadhawan@amdocs.com <ma...@amdocs.com> >
Subject: [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5
Importance: High

 

Hi Team,

 

Below are the details of the system and tomcat version 

Old tomcat version: Apache Tomcat/6.0.35

New tomcat version: Apache Tomcat/8.5.5

Operating System: SunOS 

OS Version: 5.10 

Architecture: sparcv9

JVM Version: 1.8.0_101-b13

Vendor: Oracle Corporation

 

We are trying to migrate Apache Tomcat version 6.0.35 to 8.5.5.

 

We found the issue javax.xml.stream.FactoryConfigurationError: Provider com.ctc.wstx.stax.WstxInputFactory not found in localhost logs.

 



 

Could you please assist on how we could resolve the issue.

 

Thanks & Regards

Lavitesh Verma

Software Engineering Associate

Amdocs Global SmartOps

+91.9810157771 

OOO – 06/16 – 06/19



 

This email and the information contained herein is proprietary and confidential and subject to the Amdocs Email Terms of Service, which you may review at https://www.amdocs.com/about/email-terms-of-service

This email and the information contained herein is proprietary and confidential and subject to the Amdocs Email Terms of Service, which you may review at  <https://www.amdocs.com/about/email-terms-of-service> https://www.amdocs.com/about/email-terms-of-service

RE: [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5

Posted by Lavitesh Verma <La...@amdocs.com>.
Hi Jason,

We have updated the xercesImpl from version 2.6.2 to 2.12.0 for the migration and no new jars were added for the new environment.

We didn't use Woodstox StAX jar with tomcat 6.0.35 and did not face any such issue.

PFA the complete Stack Trace for the Issue.

Thanks & Regards
Lavitesh Verma
Software Engineering Associate
Amdocs Global SmartOps
[download12]+91.9810157771
OOO - 06/16 - 06/19
[cid:image001.jpg@01D2912B.17505E90]

From: Jason Pyeron <jp...@pdinc.us>
Sent: Monday, June 15, 2020 6:15 PM
To: 'Tomcat Users List' <us...@tomcat.apache.org>
Cc: 'RUBIN, JACOB' <jr...@att.com>; lsrv_ms@list.att.com; Vasudev Wadhawan <Va...@amdocs.com>
Subject: RE: [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5

Sounds like you have added Jars to the old environment that are not in the new environment.

What is the offending code that causes the error?

What were your customizations against the 6.0.35 environment?

Is the Woodstox StAX jar in the web application or Tomcat lib directory? Where was it previously?

Did you test this before you migrated causing this "urgent" issue? What is different between your test and this urgent outage's configuration.

-Jason

From: Lavitesh Verma [mailto:Lavitesh.Verma@amdocs.com]
Sent: Monday, June 15, 2020 8:16 AM
To: users@tomcat.apache.org<ma...@tomcat.apache.org>
Cc: RUBIN, JACOB <jr...@att.com>>; lsrv_ms@list.att.com<ma...@list.att.com>; Vasudev Wadhawan <Va...@amdocs.com>>
Subject: [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5
Importance: High

Hi Team,

Below are the details of the system and tomcat version
Old tomcat version: Apache Tomcat/6.0.35
New tomcat version: Apache Tomcat/8.5.5
Operating System: SunOS
OS Version: 5.10
Architecture: sparcv9
JVM Version: 1.8.0_101-b13
Vendor: Oracle Corporation

We are trying to migrate Apache Tomcat version 6.0.35 to 8.5.5.

We found the issue javax.xml.stream.FactoryConfigurationError: Provider com.ctc.wstx.stax.WstxInputFactory not found in localhost logs.

[cid:image004.jpg@01D6433C.E23C4DF0]

Could you please assist on how we could resolve the issue.

Thanks & Regards
Lavitesh Verma
Software Engineering Associate
Amdocs Global SmartOps
[download12]+91.9810157771
OOO - 06/16 - 06/19
[cid:image001.jpg@01D2912B.17505E90]

This email and the information contained herein is proprietary and confidential and subject to the Amdocs Email Terms of Service, which you may review at https://www.amdocs.com/about/email-terms-of-service<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__www.amdocs.com_about_email-2Dterms-2Dof-2Dservice%26d%3DDwMFaQ%26c%3DLFYZ-o9_HUMeMTSQicvjIg%26r%3Dq4z4Z_LzvA-puKNZt92-wVsDWO_kmKRO8UvFw6kIv8E%26m%3Dya8xEu8AbtIK6o7mc8CpVi11Dn71LH_Ui1J-uJxXzNg%26s%3DEjDUw37y3DHXzYwFqeqanPK4qeTYOyqb8sJ7gq8J174%26e%3D&data=02%7C01%7CLavitesh.Verma%40amdocs.com%7C0018b1a5efe1486313dd08d81129f16c%7Cc8eca3ca127646d59d9da0f2a028920f%7C0%7C0%7C637278219127900245&sdata=1gEPDIY%2BI%2BFfKW3gB8kiuNPkiMDG8mHSg45Cod4%2BLaI%3D&reserved=0>
This email and the information contained herein is proprietary and confidential and subject to the Amdocs Email Terms of Service, which you may review at https://www.amdocs.com/about/email-terms-of-service <https://www.amdocs.com/about/email-terms-of-service>

RE: [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5

Posted by Jason Pyeron <jp...@pdinc.us>.
Sounds like you have added Jars to the old environment that are not in the new environment.

 

What is the offending code that causes the error?

 

What were your customizations against the 6.0.35 environment?

 

Is the Woodstox StAX jar in the web application or Tomcat lib directory? Where was it previously?

 

Did you test this before you migrated causing this “urgent” issue? What is different between your test and this urgent outage’s configuration.

 

-Jason

 

From: Lavitesh Verma [mailto:Lavitesh.Verma@amdocs.com] 
Sent: Monday, June 15, 2020 8:16 AM
To: users@tomcat.apache.org
Cc: RUBIN, JACOB <jr...@att.com>; lsrv_ms@list.att.com; Vasudev Wadhawan <Va...@amdocs.com>
Subject: [tomcat-users] Issue found during migration of Tomcat version 6.0.35 to 8.5.5
Importance: High

 

Hi Team,

 

Below are the details of the system and tomcat version 

Old tomcat version: Apache Tomcat/6.0.35

New tomcat version: Apache Tomcat/8.5.5

Operating System: SunOS 

OS Version: 5.10 

Architecture: sparcv9

JVM Version: 1.8.0_101-b13

Vendor: Oracle Corporation

 

We are trying to migrate Apache Tomcat version 6.0.35 to 8.5.5.

 

We found the issue javax.xml.stream.FactoryConfigurationError: Provider com.ctc.wstx.stax.WstxInputFactory not found in localhost logs.

 



 

Could you please assist on how we could resolve the issue.

 

Thanks & Regards

Lavitesh Verma

Software Engineering Associate

Amdocs Global SmartOps

+91.9810157771 

OOO – 06/16 – 06/19



 

This email and the information contained herein is proprietary and confidential and subject to the Amdocs Email Terms of Service, which you may review at  <https://www.amdocs.com/about/email-terms-of-service> https://www.amdocs.com/about/email-terms-of-service

Re: Issue found during migration of Tomcat version 6.0.35 to 8.5.5

Posted by Christopher Schultz <ch...@christopherschultz.net>.
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA256

Lavitesh,

On 6/22/20 07:12, Lavitesh Verma wrote:
> We didn’t use woodstox previously in our application and after we
> updated tomcat to version 8.5.5 we are getting this issue.
>
> We were able to resolve the issue by adding “wstx-asl-2.9.1.jar” to
> the application, could you please confirm if this is the
> recommended fix for this issue.

Tomcat doesn't use any particular XML API. It just uses JAXP which
will use whatever XML parser your environment has configured. It's
possible that your application (or a library you are using) or
configuration is specifying the use of this particular XML parser
which has some kind of missing dependency.

But this really has nothing to do with Tomcat.

Your stack trace shows that Tomcat is calling your code which,
ultimately, is using the Woodstox XML parser. It's up to you to decide
how best to fix your application.

- -chris
-----BEGIN PGP SIGNATURE-----
Comment: Using GnuPG with Thunderbird - https://www.enigmail.net/

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RE: Issue found during migration of Tomcat version 6.0.35 to 8.5.5

Posted by Lavitesh Verma <La...@amdocs.com>.
Hi John,

We didn't use woodstox previously in our application and after we updated tomcat to version 8.5.5 we are getting this issue.

We were able to resolve the issue by adding "wstx-asl-2.9.1.jar" to the application, could you please confirm if this is the recommended fix for this issue.

Thanks & Regards
Lavitesh Verma
Software Engineering Associate
Amdocs Global SmartOps
[download12]+91.9810157771
[cid:image001.jpg@01D2912B.17505E90]

From: John.E.Gregg@wellsfargo.com.INVALID <Jo...@wellsfargo.com.INVALID>
Sent: Wednesday, June 17, 2020 12:48 AM
To: users@tomcat.apache.org
Subject: RE: Issue found during migration of Tomcat version 6.0.35 to 8.5.5

Sorry for the top post.  I'm having email formatting problems.

Lavitesh,

15-Jun-2020 07:34:45.122 SEVERE [http-nio-7080-exec-10] org.apache.catalina.core.StandardWrapperValve.invoke Servlet.service() for servlet [MainControllerServlet] in context with path [/porequest] threw exception [Servlet execution threw an exception] with root cause
javax.xml.stream.FactoryConfigurationError: Provider com.ctc.wstx.stax.WstxInputFactory not found
        at javax.xml.stream.XMLInputFactory.newInstance(Unknown Source)

This is saying it can't find WstxInputFactory, which appears to be the Woodstox implementation of the XMLInputFactory abstract class.

If you want to continue using Woodstox, you need to add it to your classpath again.

If you don't want to use it, there are a few things to check to find out why it's being used.  Look for:

  *   System property javax.xml.stream.XMLInputFactory=com.ctc.wstx.stax.WstxInputFactory
  *   $JAVA_HOME/lib/stax.properties
  *   $JAVA_HOME/lib/jaxp.properties
  *   META-INF/services/javax.xml.stream.XMLInputFactory

That last one is actually a file of the same name as the class.  There is no traditional file extension.  This file might also be in a 3rd-party lib, too.  The file contains the name of the implementation to use.

One of those things is probably telling the finder to use that Woodstox class.

If you don't want to use Woodstox anymore, you have to remove or change one of those sources.  Removing it just means you'll get the default.


John



From: Lavitesh Verma <La...@amdocs.com>>
Sent: Monday, June 15, 2020 8:49 AM
To: Tomcat Users List <us...@tomcat.apache.org>>
Subject: RE: Issue found during migration of Tomcat version 6.0.35 to 8.5.5


Hi,



PFA the complete Stack Trace for the Issue.

Thanks & Regards
Lavitesh Verma
Software Engineering Associate
Amdocs Global SmartOps
[download12]+91.9810157771
OOO - 06/16 - 06/19
[cid:image001.jpg@01D2912B.17505E90]




-----Original Message-----

From: Jason Wee <pe...@gmail.com>>

Sent: Monday, June 15, 2020 6:49 PM

To: Tomcat Users List <us...@tomcat.apache.org>>

Subject: Re: Issue found during migration of Tomcat version 6.0.35 to 8.5.5



guess looks like jar not found, full stacktrace would be helpful.



On Mon, Jun 15, 2020 at 8:17 PM Lavitesh Verma <La...@amdocs.com>>

wrote:



> Hi Team,

>

>

>

> Below are the details of the system and tomcat version

>

> Old tomcat version: *Apache Tomcat/6.0.35*

>

> New tomcat version: *Apache Tomcat/8.5.5*

>

> Operating System: *SunOS *

>

> OS Version: *5.10*

>

> Architecture: *sparcv9*

>

> JVM Version: *1.8.0_101-b13*

>

> Vendor: *Oracle Corporation*

>

>

>

> We are trying to migrate Apache Tomcat version 6.0.35 to 8.5.5.

>

>

>

> We found the issue javax.xml.stream.FactoryConfigurationError:

> Provider com.ctc.wstx.stax.WstxInputFactory not found in localhost logs.

>

>

>

>

>

> Could you please assist on how we could resolve the issue.

>

>

>

> Thanks & Regards

>

> *Lavitesh Verma*

>

> Software Engineering Associate

>

> Amdocs Global SmartOps

>

> [image: download12]+91.9810157771

>

> *OOO - 06/16 - 06/19*

>

> [image: cid:image001.jpg@01D2912B.17505E90]

>

>

>

> *This email and the information contained herein is proprietary and

> confidential and subject to the Amdocs Email Terms of Service, which

> you may review at*

> *https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww

> .amdocs.com%2Fabout%2Femail-terms-of-service*&amp;data=02%7C01%7CLavit

> esh.Verma%40amdocs.com%7Cf5593255a1244392bb8a08d8113145f6%7Cc8eca3ca12

> 7646d59d9da0f2a028920f%7C0%7C0%7C637278250614631760&amp;sdata=%2B6rV%2

> Bbnayil4ZJr7yAuCsl2YyE86CZV19JWANZPz%2BIo%3D&amp;reserved=0

> <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww

> .amdocs.com%2Fabout%2Femail-terms-of-service&amp;data=02%7C01%7CLavite

> sh.Verma%40amdocs.com%7Cf5593255a1244392bb8a08d8113145f6%7Cc8eca3ca127

> 646d59d9da0f2a028920f%7C0%7C0%7C637278250614631760&amp;sdata=Wtzp%2BGE

> %2BjEvBwZwExHs1jlNLsN5wxGZvYhHK7SAwfxM%3D&amp;reserved=0>

>
This email and the information contained herein is proprietary and confidential and subject to the Amdocs Email Terms of Service, which you may review at https://www.amdocs.com/about/email-terms-of-service<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.amdocs.com%2Fabout%2Femail-terms-of-service&data=02%7C01%7CLavitesh.Verma%40amdocs.com%7C75b44587795a47a750d608d8122a0a3f%7Cc8eca3ca127646d59d9da0f2a028920f%7C0%7C0%7C637279319049784801&sdata=kxSq9mAK9cHt2HRgBrQDteNsWHOxyFSjic%2Fur8voat8%3D&reserved=0>
This email and the information contained herein is proprietary and confidential and subject to the Amdocs Email Terms of Service, which you may review at https://www.amdocs.com/about/email-terms-of-service <https://www.amdocs.com/about/email-terms-of-service>

RE: Issue found during migration of Tomcat version 6.0.35 to 8.5.5

Posted by Jo...@wellsfargo.com.INVALID.
Sorry for the top post.  I'm having email formatting problems.

Lavitesh,

15-Jun-2020 07:34:45.122 SEVERE [http-nio-7080-exec-10] org.apache.catalina.core.StandardWrapperValve.invoke Servlet.service() for servlet [MainControllerServlet] in context with path [/porequest] threw exception [Servlet execution threw an exception] with root cause
javax.xml.stream.FactoryConfigurationError: Provider com.ctc.wstx.stax.WstxInputFactory not found
        at javax.xml.stream.XMLInputFactory.newInstance(Unknown Source)

This is saying it can't find WstxInputFactory, which appears to be the Woodstox implementation of the XMLInputFactory abstract class.

If you want to continue using Woodstox, you need to add it to your classpath again.

If you don't want to use it, there are a few things to check to find out why it's being used.  Look for:

-          System property javax.xml.stream.XMLInputFactory=com.ctc.wstx.stax.WstxInputFactory

-          $JAVA_HOME/lib/stax.properties

-          $JAVA_HOME/lib/jaxp.properties

-          META-INF/services/javax.xml.stream.XMLInputFactory

That last one is actually a file of the same name as the class.  There is no traditional file extension.  This file might also be in a 3rd-party lib, too.  The file contains the name of the implementation to use.

One of those things is probably telling the finder to use that Woodstox class.

If you don't want to use Woodstox anymore, you have to remove or change one of those sources.  Removing it just means you'll get the default.

John



From: Lavitesh Verma <La...@amdocs.com>
Sent: Monday, June 15, 2020 8:49 AM
To: Tomcat Users List <us...@tomcat.apache.org>
Subject: RE: Issue found during migration of Tomcat version 6.0.35 to 8.5.5


Hi,



PFA the complete Stack Trace for the Issue.

Thanks & Regards
Lavitesh Verma
Software Engineering Associate
Amdocs Global SmartOps
[download12]+91.9810157771
OOO - 06/16 - 06/19
[cid:image001.jpg@01D2912B.17505E90]




-----Original Message-----

From: Jason Wee <pe...@gmail.com>>

Sent: Monday, June 15, 2020 6:49 PM

To: Tomcat Users List <us...@tomcat.apache.org>>

Subject: Re: Issue found during migration of Tomcat version 6.0.35 to 8.5.5



guess looks like jar not found, full stacktrace would be helpful.



On Mon, Jun 15, 2020 at 8:17 PM Lavitesh Verma <La...@amdocs.com>>

wrote:



> Hi Team,

>

>

>

> Below are the details of the system and tomcat version

>

> Old tomcat version: *Apache Tomcat/6.0.35*

>

> New tomcat version: *Apache Tomcat/8.5.5*

>

> Operating System: *SunOS *

>

> OS Version: *5.10*

>

> Architecture: *sparcv9*

>

> JVM Version: *1.8.0_101-b13*

>

> Vendor: *Oracle Corporation*

>

>

>

> We are trying to migrate Apache Tomcat version 6.0.35 to 8.5.5.

>

>

>

> We found the issue javax.xml.stream.FactoryConfigurationError:

> Provider com.ctc.wstx.stax.WstxInputFactory not found in localhost logs.

>

>

>

>

>

> Could you please assist on how we could resolve the issue.

>

>

>

> Thanks & Regards

>

> *Lavitesh Verma*

>

> Software Engineering Associate

>

> Amdocs Global SmartOps

>

> [image: download12]+91.9810157771

>

> *OOO - 06/16 - 06/19*

>

> [image: cid:image001.jpg@01D2912B.17505E90]

>

>

>

> *This email and the information contained herein is proprietary and

> confidential and subject to the Amdocs Email Terms of Service, which

> you may review at*

> *https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww

> .amdocs.com%2Fabout%2Femail-terms-of-service*&amp;data=02%7C01%7CLavit

> esh.Verma%40amdocs.com%7Cf5593255a1244392bb8a08d8113145f6%7Cc8eca3ca12

> 7646d59d9da0f2a028920f%7C0%7C0%7C637278250614631760&amp;sdata=%2B6rV%2

> Bbnayil4ZJr7yAuCsl2YyE86CZV19JWANZPz%2BIo%3D&amp;reserved=0

> <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww

> .amdocs.com%2Fabout%2Femail-terms-of-service&amp;data=02%7C01%7CLavite

> sh.Verma%40amdocs.com%7Cf5593255a1244392bb8a08d8113145f6%7Cc8eca3ca127

> 646d59d9da0f2a028920f%7C0%7C0%7C637278250614631760&amp;sdata=Wtzp%2BGE

> %2BjEvBwZwExHs1jlNLsN5wxGZvYhHK7SAwfxM%3D&amp;reserved=0>

>
This email and the information contained herein is proprietary and confidential and subject to the Amdocs Email Terms of Service, which you may review at https://www.amdocs.com/about/email-terms-of-service

RE: Issue found during migration of Tomcat version 6.0.35 to 8.5.5

Posted by Lavitesh Verma <La...@amdocs.com>.
Hi,



PFA the complete Stack Trace for the Issue.

Thanks & Regards
Lavitesh Verma
Software Engineering Associate
Amdocs Global SmartOps
[download12]+91.9810157771
OOO - 06/16 - 06/19
[cid:image001.jpg@01D2912B.17505E90]




-----Original Message-----

From: Jason Wee <pe...@gmail.com>

Sent: Monday, June 15, 2020 6:49 PM

To: Tomcat Users List <us...@tomcat.apache.org>

Subject: Re: Issue found during migration of Tomcat version 6.0.35 to 8.5.5



guess looks like jar not found, full stacktrace would be helpful.



On Mon, Jun 15, 2020 at 8:17 PM Lavitesh Verma <La...@amdocs.com>

wrote:



> Hi Team,

>

>

>

> Below are the details of the system and tomcat version

>

> Old tomcat version: *Apache Tomcat/6.0.35*

>

> New tomcat version: *Apache Tomcat/8.5.5*

>

> Operating System: *SunOS *

>

> OS Version: *5.10*

>

> Architecture: *sparcv9*

>

> JVM Version: *1.8.0_101-b13*

>

> Vendor: *Oracle Corporation*

>

>

>

> We are trying to migrate Apache Tomcat version 6.0.35 to 8.5.5.

>

>

>

> We found the issue javax.xml.stream.FactoryConfigurationError:

> Provider com.ctc.wstx.stax.WstxInputFactory not found in localhost logs.

>

>

>

>

>

> Could you please assist on how we could resolve the issue.

>

>

>

> Thanks & Regards

>

> *Lavitesh Verma*

>

> Software Engineering Associate

>

> Amdocs Global SmartOps

>

> [image: download12]+91.9810157771

>

> *OOO - 06/16 - 06/19*

>

> [image: cid:image001.jpg@01D2912B.17505E90]

>

>

>

> *This email and the information contained herein is proprietary and

> confidential and subject to the Amdocs Email Terms of Service, which

> you may review at*

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This email and the information contained herein is proprietary and confidential and subject to the Amdocs Email Terms of Service, which you may review at https://www.amdocs.com/about/email-terms-of-service <https://www.amdocs.com/about/email-terms-of-service>

Re: Issue found during migration of Tomcat version 6.0.35 to 8.5.5

Posted by Jason Wee <pe...@gmail.com>.
guess looks like jar not found, full stacktrace would be helpful.

On Mon, Jun 15, 2020 at 8:17 PM Lavitesh Verma <La...@amdocs.com>
wrote:

> Hi Team,
>
>
>
> Below are the details of the system and tomcat version
>
> Old tomcat version: *Apache Tomcat/6.0.35*
>
> New tomcat version: *Apache Tomcat/8.5.5*
>
> Operating System: *SunOS *
>
> OS Version: *5.10*
>
> Architecture: *sparcv9*
>
> JVM Version: *1.8.0_101-b13*
>
> Vendor: *Oracle Corporation*
>
>
>
> We are trying to migrate Apache Tomcat version 6.0.35 to 8.5.5.
>
>
>
> We found the issue javax.xml.stream.FactoryConfigurationError: Provider
> com.ctc.wstx.stax.WstxInputFactory not found in localhost logs.
>
>
>
>
>
> Could you please assist on how we could resolve the issue.
>
>
>
> Thanks & Regards
>
> *Lavitesh Verma*
>
> Software Engineering Associate
>
> Amdocs Global SmartOps
>
> [image: download12]+91.9810157771
>
> *OOO – 06/16 – 06/19*
>
> [image: cid:image001.jpg@01D2912B.17505E90]
>
>
>
> *This email and the information contained herein is proprietary and
> confidential and subject to the Amdocs Email Terms of Service, which you
> may review at* *https://www.amdocs.com/about/email-terms-of-service*
> <https://www.amdocs.com/about/email-terms-of-service>
>