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Posted to dev@pivot.apache.org by "LG (JIRA)" <ji...@apache.org> on 2010/11/08 11:47:12 UTC

[jira] Created: (PIVOT-666) JVM Crash

JVM Crash
---------

                 Key: PIVOT-666
                 URL: https://issues.apache.org/jira/browse/PIVOT-666
             Project: Pivot
          Issue Type: Bug
    Affects Versions: 1.5.1
         Environment: Windows XP
            Reporter: LG
            Priority: Blocker


The customer complains about frequent and random JVM crash when using our application.
The JVM crash log tells that the crash occured in the awt.dll 
This occured  with the JRE 6.0_17 version and I tried to update to the latest version but the crash happens again

Here is the dump of the JVM crash

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d0f0f1d, pid=3492, tid=2688
#
# JRE version: 6.0_17-b04
# Java VM: Java HotSpot(TM) Client VM (14.3-b01 mixed mode windows-x86 )
# Problematic frame:
# C  [awt.dll+0x40f1d]
#
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

---------------  T H R E A D  ---------------

Current thread (0x4732a400):  JavaThread "AWT-Windows" daemon [_thread_in_native, id=2688, stack(0x47820000,0x47870000)]

siginfo: ExceptionCode=0xc0000005, writing address 0xe2073380

Registers:
EAX=0x02d03b94, EBX=0x00000040, ECX=0x00000010, EDX=0xe2073380
ESP=0x4786f294, EBP=0x00000040, ESI=0x02d03b94, EDI=0xe2073380
EIP=0x6d0f0f1d, EFLAGS=0x00010212

Top of Stack: (sp=0x4786f294)
0x4786f294:   4786f2f0 00000010 4786f374 00000010
0x4786f2a4:   6d15aa27 00000040 00000400 00000010
0x4786f2b4:   00000010 4786f4f0 4786f2f0 00000000
0x4786f2c4:   00000000 00000010 4741eb70 00000100
0x4786f2d4:   00114d40 00000400 e2073380 00000000
0x4786f2e4:   00000000 00000010 00000010 00000000
0x4786f2f4:   00000000 00000010 00000010 00000000
0x4786f304:   00000000 00000004 00000400 00000000 

Instructions: (pc=0x6d0f0f1d)
0x6d0f0f0d:   00 00 00 8b 4c 24 14 8b e9 c1 e9 02 8b f0 8b fa
0x6d0f0f1d:   f3 a5 8b cd 83 e1 03 f3 a4 8b 74 24 18 8b 4c 24 


Stack: [0x47820000,0x47870000],  sp=0x4786f294,  free space=316k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C  [awt.dll+0x40f1d]

[error occurred during error reporting (printing native stack), id 0xc0000005]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j  sun.awt.windows.WToolkit.eventLoop()V+0
j  sun.awt.windows.WToolkit.run()V+69
j  java.lang.Thread.run()V+11
v  ~StubRoutines::call_stub

---------------  P R O C E S S  ---------------

Java Threads: ( => current thread )
  0x47246800 JavaThread "Store com.csi.domain.Offer Spool Thread" daemon [_thread_blocked, id=2160, stack(0x48c30000,0x48c80000)]
  0x47541400 JavaThread "Store com.csi.domain.Scenario Spool Thread" daemon [_thread_blocked, id=3296, stack(0x48c90000,0x48ce0000)]
  0x476fb400 JavaThread "Store org.hibernate.cache.StandardQueryCache Spool Thread" daemon [_thread_blocked, id=3016, stack(0x48220000,0x48270000)]
  0x483c7800 JavaThread "Store org.hibernate.cache.UpdateTimestampsCache Spool Thread" daemon [_thread_blocked, id=3524, stack(0x48180000,0x481d0000)]
  0x48418800 JavaThread "H2 Log Writer CSI.DB" daemon [_thread_blocked, id=948, stack(0x481d0000,0x48220000)]
  0x47378800 JavaThread "H2 File Lock Watchdog D:\CSI\V0.92\db\csi.db.lock.db" daemon [_thread_blocked, id=2036, stack(0x48130000,0x48180000)]
  0x475ff000 JavaThread "D3D Screen Updater" daemon [_thread_blocked, id=2552, stack(0x47d90000,0x47de0000)]
  0x47432800 JavaThread "Timer-0" [_thread_blocked, id=2752, stack(0x47920000,0x47970000)]
  0x00397800 JavaThread "DestroyJavaVM" [_thread_blocked, id=4048, stack(0x003b0000,0x00400000)]
  0x47407400 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=2132, stack(0x478d0000,0x47920000)]
=>0x4732a400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2688, stack(0x47820000,0x47870000)]
  0x473d9400 JavaThread "AWT-Shutdown" [_thread_blocked, id=2380, stack(0x477d0000,0x47820000)]
  0x47404400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=228, stack(0x47780000,0x477d0000)]
  0x46e41800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2388, stack(0x47090000,0x470e0000)]
  0x46e3b800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2836, stack(0x47040000,0x47090000)]
  0x46e3a000 JavaThread "Attach Listener" daemon [_thread_blocked, id=576, stack(0x46ff0000,0x47040000)]
  0x46e38c00 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2476, stack(0x46fa0000,0x46ff0000)]
  0x46e29c00 JavaThread "Finalizer" daemon [_thread_blocked, id=2332, stack(0x46f50000,0x46fa0000)]
  0x46e25000 JavaThread "Reference Handler" daemon [_thread_blocked, id=3896, stack(0x46f00000,0x46f50000)]

Other Threads:
  0x46e21000 VMThread [stack: 0x46eb0000,0x46f00000] [id=2696]
  0x46e4c000 WatcherThread [stack: 0x470e0000,0x47130000] [id=3460]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
 def new generation   total 6912K, used 3955K [0x02970000, 0x030e0000, 0x07830000)
  eden space 6208K,  60% used [0x02970000, 0x02d16f08, 0x02f80000)
  from space 704K,  30% used [0x02f80000, 0x02fb6098, 0x03030000)
  to   space 704K,   0% used [0x03030000, 0x03030000, 0x030e0000)
 tenured generation   total 90956K, used 73555K [0x07830000, 0x0d103000, 0x42970000)
   the space 90956K,  80% used [0x07830000, 0x0c004d70, 0x0c004e00, 0x0d103000)
 compacting perm gen  total 34048K, used 33935K [0x42970000, 0x44ab0000, 0x46970000)
   the space 34048K,  99% used [0x42970000, 0x44a93e88, 0x44a94000, 0x44ab0000)
No shared spaces configured.

Dynamic libraries:
0x00400000 - 0x00424000 	D:\CSI\V0.92\java\jre\bin\javaw.exe
0x7c900000 - 0x7c9b0000 	C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f5000 	C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000 	C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f02000 	C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000 	C:\WINDOWS\system32\Secur32.dll
0x7e410000 - 0x7e4a0000 	C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f58000 	C:\WINDOWS\system32\GDI32.dll
0x76390000 - 0x763ad000 	C:\WINDOWS\system32\IMM32.DLL
0x7c340000 - 0x7c396000 	D:\CSI\V0.92\java\jre\bin\msvcr71.dll
0x6d8b0000 - 0x6db3b000 	D:\CSI\V0.92\java\jre\bin\client\jvm.dll
0x76b40000 - 0x76b6d000 	C:\WINDOWS\system32\WINMM.dll
0x6d860000 - 0x6d86c000 	D:\CSI\V0.92\java\jre\bin\verify.dll
0x6d3e0000 - 0x6d3ff000 	D:\CSI\V0.92\java\jre\bin\java.dll
0x6d340000 - 0x6d348000 	D:\CSI\V0.92\java\jre\bin\hpi.dll
0x76bf0000 - 0x76bfb000 	C:\WINDOWS\system32\PSAPI.DLL
0x6d8a0000 - 0x6d8af000 	D:\CSI\V0.92\java\jre\bin\zip.dll
0x6d0b0000 - 0x6d1fa000 	D:\CSI\V0.92\java\jre\bin\awt.dll
0x73000000 - 0x73026000 	C:\WINDOWS\system32\WINSPOOL.DRV
0x77c10000 - 0x77c68000 	C:\WINDOWS\system32\msvcrt.dll
0x774e0000 - 0x7761d000 	C:\WINDOWS\system32\ole32.dll
0x773d0000 - 0x774d3000 	C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
0x77f60000 - 0x77fd6000 	C:\WINDOWS\system32\SHLWAPI.dll
0x6d2e0000 - 0x6d334000 	D:\CSI\V0.92\java\jre\bin\fontmanager.dll
0x74720000 - 0x7476b000 	C:\WINDOWS\system32\MSCTF.dll
0x755c0000 - 0x755ee000 	C:\WINDOWS\system32\msctfime.ime
0x4fdd0000 - 0x4ff76000 	C:\WINDOWS\system32\d3d9.dll
0x478b0000 - 0x478b6000 	C:\WINDOWS\system32\d3d8thk.dll
0x77c00000 - 0x77c08000 	C:\WINDOWS\system32\VERSION.dll
0x605d0000 - 0x605d9000 	C:\WINDOWS\system32\mslbui.dll
0x47a50000 - 0x47a78000 	C:\WINDOWS\system32\rsaenh.dll
0x769c0000 - 0x76a73000 	C:\WINDOWS\system32\USERENV.dll
0x5b860000 - 0x5b8b4000 	C:\WINDOWS\system32\netapi32.dll
0x6d6c0000 - 0x6d6d3000 	D:\CSI\V0.92\java\jre\bin\net.dll
0x71ab0000 - 0x71ac7000 	C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000 	C:\WINDOWS\system32\WS2HELP.dll
0x71a50000 - 0x71a8f000 	C:\WINDOWS\System32\mswsock.dll
0x76f20000 - 0x76f47000 	C:\WINDOWS\system32\DNSAPI.dll
0x76fb0000 - 0x76fb8000 	C:\WINDOWS\System32\winrnr.dll
0x76f60000 - 0x76f8c000 	C:\WINDOWS\system32\WLDAP32.dll
0x76fc0000 - 0x76fc6000 	C:\WINDOWS\system32\rasadhlp.dll
0x7c9c0000 - 0x7d1d6000 	C:\WINDOWS\system32\shell32.dll
0x6d6e0000 - 0x6d6e9000 	D:\CSI\V0.92\java\jre\bin\nio.dll
0x6d250000 - 0x6d273000 	D:\CSI\V0.92\java\jre\bin\dcpr.dll

VM Arguments:
jvm_args: -Xmx1024m 
java_command: com.csi.CSIMain
Launcher Type: SUN_STANDARD

Environment Variables:
CLASSPATH="C:\WINDOWS\system32\QTJava.zip"
PATH=C:\Program Files\ORADIGIT\C1_10201\bin\;C:\WINDOWS\system32;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\PROGRA~1\ORADI\BIN;C:\program Files\Common Files\PowerSoft Shared;C:\SafeGuard\PKI\Shared;C:\SAFEGU~1\PKI\Shared;C:\Program Files\Softricity\SoftGrid for Windows Desktops;C:\Program Files\Common Files\PowerSoft Shared\PB10532A\;D:\CSI\V0.92\java\jre\bin
USERNAME=bettial
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 107 Stepping 2, AuthenticAMD



---------------  S Y S T E M  ---------------

OS: Windows XP Build 2600 Service Pack 2

CPU:total 2 (2 cores per cpu, 1 threads per core) family 15 model 107 stepping 2, cmov, cx8, fxsr, mmx, sse, sse2, sse3, mmxext, 3dnow, 3dnowext

Memory: 4k page, physical 2029932k(700856k free), swap 3902296k(2780724k free)

vm_info: Java HotSpot(TM) Client VM (14.3-b01) for windows-x86 JRE (1.6.0_17-b04), built on Oct 11 2009 00:52:06 by "java_re" with MS VC++ 7.1

time: Mon Oct 18 09:13:25 2010
elapsed time: 2421 seconds


Thanks.
Lionel


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[jira] Commented: (PIVOT-666) JVM Crash

Posted by "Greg Brown (JIRA)" <ji...@apache.org>.
    [ https://issues.apache.org/jira/browse/PIVOT-666?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=12930124#action_12930124 ] 

Greg Brown commented on PIVOT-666:
----------------------------------

As Sandro said, this certainly looks like a JRE issue. Since the installer crashes while trying to upgrade to the latest Java version, it is most likely not related to Pivot, since the JRE installer is not dependent on Pivot.

I'd suggest uninstalling the JRE and then re-installing the latest version.


> JVM Crash
> ---------
>
>                 Key: PIVOT-666
>                 URL: https://issues.apache.org/jira/browse/PIVOT-666
>             Project: Pivot
>          Issue Type: Bug
>    Affects Versions: 1.5.1
>         Environment: Windows XP
>            Reporter: LG
>            Priority: Blocker
>
> The customer complains about frequent and random JVM crash when using our application.
> The JVM crash log tells that the crash occured in the awt.dll 
> This occured  with the JRE 6.0_17 version and I tried to update to the latest version but the crash happens again
> Here is the dump of the JVM crash
> #
> # A fatal error has been detected by the Java Runtime Environment:
> #
> #  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d0f0f1d, pid=3492, tid=2688
> #
> # JRE version: 6.0_17-b04
> # Java VM: Java HotSpot(TM) Client VM (14.3-b01 mixed mode windows-x86 )
> # Problematic frame:
> # C  [awt.dll+0x40f1d]
> #
> # If you would like to submit a bug report, please visit:
> #   http://java.sun.com/webapps/bugreport/crash.jsp
> # The crash happened outside the Java Virtual Machine in native code.
> # See problematic frame for where to report the bug.
> #
> ---------------  T H R E A D  ---------------
> Current thread (0x4732a400):  JavaThread "AWT-Windows" daemon [_thread_in_native, id=2688, stack(0x47820000,0x47870000)]
> siginfo: ExceptionCode=0xc0000005, writing address 0xe2073380
> Registers:
> EAX=0x02d03b94, EBX=0x00000040, ECX=0x00000010, EDX=0xe2073380
> ESP=0x4786f294, EBP=0x00000040, ESI=0x02d03b94, EDI=0xe2073380
> EIP=0x6d0f0f1d, EFLAGS=0x00010212
> Top of Stack: (sp=0x4786f294)
> 0x4786f294:   4786f2f0 00000010 4786f374 00000010
> 0x4786f2a4:   6d15aa27 00000040 00000400 00000010
> 0x4786f2b4:   00000010 4786f4f0 4786f2f0 00000000
> 0x4786f2c4:   00000000 00000010 4741eb70 00000100
> 0x4786f2d4:   00114d40 00000400 e2073380 00000000
> 0x4786f2e4:   00000000 00000010 00000010 00000000
> 0x4786f2f4:   00000000 00000010 00000010 00000000
> 0x4786f304:   00000000 00000004 00000400 00000000 
> Instructions: (pc=0x6d0f0f1d)
> 0x6d0f0f0d:   00 00 00 8b 4c 24 14 8b e9 c1 e9 02 8b f0 8b fa
> 0x6d0f0f1d:   f3 a5 8b cd 83 e1 03 f3 a4 8b 74 24 18 8b 4c 24 
> Stack: [0x47820000,0x47870000],  sp=0x4786f294,  free space=316k
> Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
> C  [awt.dll+0x40f1d]
> [error occurred during error reporting (printing native stack), id 0xc0000005]
> Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
> j  sun.awt.windows.WToolkit.eventLoop()V+0
> j  sun.awt.windows.WToolkit.run()V+69
> j  java.lang.Thread.run()V+11
> v  ~StubRoutines::call_stub
> ---------------  P R O C E S S  ---------------
> Java Threads: ( => current thread )
>   0x47246800 JavaThread "Store com.csi.domain.Offer Spool Thread" daemon [_thread_blocked, id=2160, stack(0x48c30000,0x48c80000)]
>   0x47541400 JavaThread "Store com.csi.domain.Scenario Spool Thread" daemon [_thread_blocked, id=3296, stack(0x48c90000,0x48ce0000)]
>   0x476fb400 JavaThread "Store org.hibernate.cache.StandardQueryCache Spool Thread" daemon [_thread_blocked, id=3016, stack(0x48220000,0x48270000)]
>   0x483c7800 JavaThread "Store org.hibernate.cache.UpdateTimestampsCache Spool Thread" daemon [_thread_blocked, id=3524, stack(0x48180000,0x481d0000)]
>   0x48418800 JavaThread "H2 Log Writer CSI.DB" daemon [_thread_blocked, id=948, stack(0x481d0000,0x48220000)]
>   0x47378800 JavaThread "H2 File Lock Watchdog D:\CSI\V0.92\db\csi.db.lock.db" daemon [_thread_blocked, id=2036, stack(0x48130000,0x48180000)]
>   0x475ff000 JavaThread "D3D Screen Updater" daemon [_thread_blocked, id=2552, stack(0x47d90000,0x47de0000)]
>   0x47432800 JavaThread "Timer-0" [_thread_blocked, id=2752, stack(0x47920000,0x47970000)]
>   0x00397800 JavaThread "DestroyJavaVM" [_thread_blocked, id=4048, stack(0x003b0000,0x00400000)]
>   0x47407400 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=2132, stack(0x478d0000,0x47920000)]
> =>0x4732a400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2688, stack(0x47820000,0x47870000)]
>   0x473d9400 JavaThread "AWT-Shutdown" [_thread_blocked, id=2380, stack(0x477d0000,0x47820000)]
>   0x47404400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=228, stack(0x47780000,0x477d0000)]
>   0x46e41800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2388, stack(0x47090000,0x470e0000)]
>   0x46e3b800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2836, stack(0x47040000,0x47090000)]
>   0x46e3a000 JavaThread "Attach Listener" daemon [_thread_blocked, id=576, stack(0x46ff0000,0x47040000)]
>   0x46e38c00 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2476, stack(0x46fa0000,0x46ff0000)]
>   0x46e29c00 JavaThread "Finalizer" daemon [_thread_blocked, id=2332, stack(0x46f50000,0x46fa0000)]
>   0x46e25000 JavaThread "Reference Handler" daemon [_thread_blocked, id=3896, stack(0x46f00000,0x46f50000)]
> Other Threads:
>   0x46e21000 VMThread [stack: 0x46eb0000,0x46f00000] [id=2696]
>   0x46e4c000 WatcherThread [stack: 0x470e0000,0x47130000] [id=3460]
> VM state:not at safepoint (normal execution)
> VM Mutex/Monitor currently owned by a thread: None
> Heap
>  def new generation   total 6912K, used 3955K [0x02970000, 0x030e0000, 0x07830000)
>   eden space 6208K,  60% used [0x02970000, 0x02d16f08, 0x02f80000)
>   from space 704K,  30% used [0x02f80000, 0x02fb6098, 0x03030000)
>   to   space 704K,   0% used [0x03030000, 0x03030000, 0x030e0000)
>  tenured generation   total 90956K, used 73555K [0x07830000, 0x0d103000, 0x42970000)
>    the space 90956K,  80% used [0x07830000, 0x0c004d70, 0x0c004e00, 0x0d103000)
>  compacting perm gen  total 34048K, used 33935K [0x42970000, 0x44ab0000, 0x46970000)
>    the space 34048K,  99% used [0x42970000, 0x44a93e88, 0x44a94000, 0x44ab0000)
> No shared spaces configured.
> Dynamic libraries:
> 0x00400000 - 0x00424000 	D:\CSI\V0.92\java\jre\bin\javaw.exe
> 0x7c900000 - 0x7c9b0000 	C:\WINDOWS\system32\ntdll.dll
> 0x7c800000 - 0x7c8f5000 	C:\WINDOWS\system32\kernel32.dll
> 0x77dd0000 - 0x77e6b000 	C:\WINDOWS\system32\ADVAPI32.dll
> 0x77e70000 - 0x77f02000 	C:\WINDOWS\system32\RPCRT4.dll
> 0x77fe0000 - 0x77ff1000 	C:\WINDOWS\system32\Secur32.dll
> 0x7e410000 - 0x7e4a0000 	C:\WINDOWS\system32\USER32.dll
> 0x77f10000 - 0x77f58000 	C:\WINDOWS\system32\GDI32.dll
> 0x76390000 - 0x763ad000 	C:\WINDOWS\system32\IMM32.DLL
> 0x7c340000 - 0x7c396000 	D:\CSI\V0.92\java\jre\bin\msvcr71.dll
> 0x6d8b0000 - 0x6db3b000 	D:\CSI\V0.92\java\jre\bin\client\jvm.dll
> 0x76b40000 - 0x76b6d000 	C:\WINDOWS\system32\WINMM.dll
> 0x6d860000 - 0x6d86c000 	D:\CSI\V0.92\java\jre\bin\verify.dll
> 0x6d3e0000 - 0x6d3ff000 	D:\CSI\V0.92\java\jre\bin\java.dll
> 0x6d340000 - 0x6d348000 	D:\CSI\V0.92\java\jre\bin\hpi.dll
> 0x76bf0000 - 0x76bfb000 	C:\WINDOWS\system32\PSAPI.DLL
> 0x6d8a0000 - 0x6d8af000 	D:\CSI\V0.92\java\jre\bin\zip.dll
> 0x6d0b0000 - 0x6d1fa000 	D:\CSI\V0.92\java\jre\bin\awt.dll
> 0x73000000 - 0x73026000 	C:\WINDOWS\system32\WINSPOOL.DRV
> 0x77c10000 - 0x77c68000 	C:\WINDOWS\system32\msvcrt.dll
> 0x774e0000 - 0x7761d000 	C:\WINDOWS\system32\ole32.dll
> 0x773d0000 - 0x774d3000 	C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
> 0x77f60000 - 0x77fd6000 	C:\WINDOWS\system32\SHLWAPI.dll
> 0x6d2e0000 - 0x6d334000 	D:\CSI\V0.92\java\jre\bin\fontmanager.dll
> 0x74720000 - 0x7476b000 	C:\WINDOWS\system32\MSCTF.dll
> 0x755c0000 - 0x755ee000 	C:\WINDOWS\system32\msctfime.ime
> 0x4fdd0000 - 0x4ff76000 	C:\WINDOWS\system32\d3d9.dll
> 0x478b0000 - 0x478b6000 	C:\WINDOWS\system32\d3d8thk.dll
> 0x77c00000 - 0x77c08000 	C:\WINDOWS\system32\VERSION.dll
> 0x605d0000 - 0x605d9000 	C:\WINDOWS\system32\mslbui.dll
> 0x47a50000 - 0x47a78000 	C:\WINDOWS\system32\rsaenh.dll
> 0x769c0000 - 0x76a73000 	C:\WINDOWS\system32\USERENV.dll
> 0x5b860000 - 0x5b8b4000 	C:\WINDOWS\system32\netapi32.dll
> 0x6d6c0000 - 0x6d6d3000 	D:\CSI\V0.92\java\jre\bin\net.dll
> 0x71ab0000 - 0x71ac7000 	C:\WINDOWS\system32\WS2_32.dll
> 0x71aa0000 - 0x71aa8000 	C:\WINDOWS\system32\WS2HELP.dll
> 0x71a50000 - 0x71a8f000 	C:\WINDOWS\System32\mswsock.dll
> 0x76f20000 - 0x76f47000 	C:\WINDOWS\system32\DNSAPI.dll
> 0x76fb0000 - 0x76fb8000 	C:\WINDOWS\System32\winrnr.dll
> 0x76f60000 - 0x76f8c000 	C:\WINDOWS\system32\WLDAP32.dll
> 0x76fc0000 - 0x76fc6000 	C:\WINDOWS\system32\rasadhlp.dll
> 0x7c9c0000 - 0x7d1d6000 	C:\WINDOWS\system32\shell32.dll
> 0x6d6e0000 - 0x6d6e9000 	D:\CSI\V0.92\java\jre\bin\nio.dll
> 0x6d250000 - 0x6d273000 	D:\CSI\V0.92\java\jre\bin\dcpr.dll
> VM Arguments:
> jvm_args: -Xmx1024m 
> java_command: com.csi.CSIMain
> Launcher Type: SUN_STANDARD
> Environment Variables:
> CLASSPATH="C:\WINDOWS\system32\QTJava.zip"
> PATH=C:\Program Files\ORADIGIT\C1_10201\bin\;C:\WINDOWS\system32;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\PROGRA~1\ORADI\BIN;C:\program Files\Common Files\PowerSoft Shared;C:\SafeGuard\PKI\Shared;C:\SAFEGU~1\PKI\Shared;C:\Program Files\Softricity\SoftGrid for Windows Desktops;C:\Program Files\Common Files\PowerSoft Shared\PB10532A\;D:\CSI\V0.92\java\jre\bin
> USERNAME=bettial
> OS=Windows_NT
> PROCESSOR_IDENTIFIER=x86 Family 15 Model 107 Stepping 2, AuthenticAMD
> ---------------  S Y S T E M  ---------------
> OS: Windows XP Build 2600 Service Pack 2
> CPU:total 2 (2 cores per cpu, 1 threads per core) family 15 model 107 stepping 2, cmov, cx8, fxsr, mmx, sse, sse2, sse3, mmxext, 3dnow, 3dnowext
> Memory: 4k page, physical 2029932k(700856k free), swap 3902296k(2780724k free)
> vm_info: Java HotSpot(TM) Client VM (14.3-b01) for windows-x86 JRE (1.6.0_17-b04), built on Oct 11 2009 00:52:06 by "java_re" with MS VC++ 7.1
> time: Mon Oct 18 09:13:25 2010
> elapsed time: 2421 seconds
> Thanks.
> Lionel

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[jira] Commented: (PIVOT-666) JVM Crash

Posted by "Sandro Martini (JIRA)" <ji...@apache.org>.
    [ https://issues.apache.org/jira/browse/PIVOT-666?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=12930129#action_12930129 ] 

Sandro Martini commented on PIVOT-666:
--------------------------------------

> I'd suggest uninstalling the JRE and then re-installing the latest version.
Yes, good suggestion, but just a trick to remember:
when you are on a 64 bit (Windows) System, install before the 64 bit version, and after the 32 bit version (if needed, and usually it's needed for 32 bit browsers), otherwise something could go wrong during runtime ...

And generally speaking, if you want to be a little paranoid (like me in some cases :-) ), just after the remove but before the reinstall: 
do a reboot of the PC, then a registry (and files) cleanup with some utility like the great CC Clean.

Bye


> JVM Crash
> ---------
>
>                 Key: PIVOT-666
>                 URL: https://issues.apache.org/jira/browse/PIVOT-666
>             Project: Pivot
>          Issue Type: Bug
>    Affects Versions: 1.5.1
>         Environment: Windows XP
>            Reporter: LG
>            Priority: Blocker
>
> The customer complains about frequent and random JVM crash when using our application.
> The JVM crash log tells that the crash occured in the awt.dll 
> This occured  with the JRE 6.0_17 version and I tried to update to the latest version but the crash happens again
> Here is the dump of the JVM crash
> #
> # A fatal error has been detected by the Java Runtime Environment:
> #
> #  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d0f0f1d, pid=3492, tid=2688
> #
> # JRE version: 6.0_17-b04
> # Java VM: Java HotSpot(TM) Client VM (14.3-b01 mixed mode windows-x86 )
> # Problematic frame:
> # C  [awt.dll+0x40f1d]
> #
> # If you would like to submit a bug report, please visit:
> #   http://java.sun.com/webapps/bugreport/crash.jsp
> # The crash happened outside the Java Virtual Machine in native code.
> # See problematic frame for where to report the bug.
> #
> ---------------  T H R E A D  ---------------
> Current thread (0x4732a400):  JavaThread "AWT-Windows" daemon [_thread_in_native, id=2688, stack(0x47820000,0x47870000)]
> siginfo: ExceptionCode=0xc0000005, writing address 0xe2073380
> Registers:
> EAX=0x02d03b94, EBX=0x00000040, ECX=0x00000010, EDX=0xe2073380
> ESP=0x4786f294, EBP=0x00000040, ESI=0x02d03b94, EDI=0xe2073380
> EIP=0x6d0f0f1d, EFLAGS=0x00010212
> Top of Stack: (sp=0x4786f294)
> 0x4786f294:   4786f2f0 00000010 4786f374 00000010
> 0x4786f2a4:   6d15aa27 00000040 00000400 00000010
> 0x4786f2b4:   00000010 4786f4f0 4786f2f0 00000000
> 0x4786f2c4:   00000000 00000010 4741eb70 00000100
> 0x4786f2d4:   00114d40 00000400 e2073380 00000000
> 0x4786f2e4:   00000000 00000010 00000010 00000000
> 0x4786f2f4:   00000000 00000010 00000010 00000000
> 0x4786f304:   00000000 00000004 00000400 00000000 
> Instructions: (pc=0x6d0f0f1d)
> 0x6d0f0f0d:   00 00 00 8b 4c 24 14 8b e9 c1 e9 02 8b f0 8b fa
> 0x6d0f0f1d:   f3 a5 8b cd 83 e1 03 f3 a4 8b 74 24 18 8b 4c 24 
> Stack: [0x47820000,0x47870000],  sp=0x4786f294,  free space=316k
> Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
> C  [awt.dll+0x40f1d]
> [error occurred during error reporting (printing native stack), id 0xc0000005]
> Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
> j  sun.awt.windows.WToolkit.eventLoop()V+0
> j  sun.awt.windows.WToolkit.run()V+69
> j  java.lang.Thread.run()V+11
> v  ~StubRoutines::call_stub
> ---------------  P R O C E S S  ---------------
> Java Threads: ( => current thread )
>   0x47246800 JavaThread "Store com.csi.domain.Offer Spool Thread" daemon [_thread_blocked, id=2160, stack(0x48c30000,0x48c80000)]
>   0x47541400 JavaThread "Store com.csi.domain.Scenario Spool Thread" daemon [_thread_blocked, id=3296, stack(0x48c90000,0x48ce0000)]
>   0x476fb400 JavaThread "Store org.hibernate.cache.StandardQueryCache Spool Thread" daemon [_thread_blocked, id=3016, stack(0x48220000,0x48270000)]
>   0x483c7800 JavaThread "Store org.hibernate.cache.UpdateTimestampsCache Spool Thread" daemon [_thread_blocked, id=3524, stack(0x48180000,0x481d0000)]
>   0x48418800 JavaThread "H2 Log Writer CSI.DB" daemon [_thread_blocked, id=948, stack(0x481d0000,0x48220000)]
>   0x47378800 JavaThread "H2 File Lock Watchdog D:\CSI\V0.92\db\csi.db.lock.db" daemon [_thread_blocked, id=2036, stack(0x48130000,0x48180000)]
>   0x475ff000 JavaThread "D3D Screen Updater" daemon [_thread_blocked, id=2552, stack(0x47d90000,0x47de0000)]
>   0x47432800 JavaThread "Timer-0" [_thread_blocked, id=2752, stack(0x47920000,0x47970000)]
>   0x00397800 JavaThread "DestroyJavaVM" [_thread_blocked, id=4048, stack(0x003b0000,0x00400000)]
>   0x47407400 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=2132, stack(0x478d0000,0x47920000)]
> =>0x4732a400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2688, stack(0x47820000,0x47870000)]
>   0x473d9400 JavaThread "AWT-Shutdown" [_thread_blocked, id=2380, stack(0x477d0000,0x47820000)]
>   0x47404400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=228, stack(0x47780000,0x477d0000)]
>   0x46e41800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2388, stack(0x47090000,0x470e0000)]
>   0x46e3b800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2836, stack(0x47040000,0x47090000)]
>   0x46e3a000 JavaThread "Attach Listener" daemon [_thread_blocked, id=576, stack(0x46ff0000,0x47040000)]
>   0x46e38c00 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2476, stack(0x46fa0000,0x46ff0000)]
>   0x46e29c00 JavaThread "Finalizer" daemon [_thread_blocked, id=2332, stack(0x46f50000,0x46fa0000)]
>   0x46e25000 JavaThread "Reference Handler" daemon [_thread_blocked, id=3896, stack(0x46f00000,0x46f50000)]
> Other Threads:
>   0x46e21000 VMThread [stack: 0x46eb0000,0x46f00000] [id=2696]
>   0x46e4c000 WatcherThread [stack: 0x470e0000,0x47130000] [id=3460]
> VM state:not at safepoint (normal execution)
> VM Mutex/Monitor currently owned by a thread: None
> Heap
>  def new generation   total 6912K, used 3955K [0x02970000, 0x030e0000, 0x07830000)
>   eden space 6208K,  60% used [0x02970000, 0x02d16f08, 0x02f80000)
>   from space 704K,  30% used [0x02f80000, 0x02fb6098, 0x03030000)
>   to   space 704K,   0% used [0x03030000, 0x03030000, 0x030e0000)
>  tenured generation   total 90956K, used 73555K [0x07830000, 0x0d103000, 0x42970000)
>    the space 90956K,  80% used [0x07830000, 0x0c004d70, 0x0c004e00, 0x0d103000)
>  compacting perm gen  total 34048K, used 33935K [0x42970000, 0x44ab0000, 0x46970000)
>    the space 34048K,  99% used [0x42970000, 0x44a93e88, 0x44a94000, 0x44ab0000)
> No shared spaces configured.
> Dynamic libraries:
> 0x00400000 - 0x00424000 	D:\CSI\V0.92\java\jre\bin\javaw.exe
> 0x7c900000 - 0x7c9b0000 	C:\WINDOWS\system32\ntdll.dll
> 0x7c800000 - 0x7c8f5000 	C:\WINDOWS\system32\kernel32.dll
> 0x77dd0000 - 0x77e6b000 	C:\WINDOWS\system32\ADVAPI32.dll
> 0x77e70000 - 0x77f02000 	C:\WINDOWS\system32\RPCRT4.dll
> 0x77fe0000 - 0x77ff1000 	C:\WINDOWS\system32\Secur32.dll
> 0x7e410000 - 0x7e4a0000 	C:\WINDOWS\system32\USER32.dll
> 0x77f10000 - 0x77f58000 	C:\WINDOWS\system32\GDI32.dll
> 0x76390000 - 0x763ad000 	C:\WINDOWS\system32\IMM32.DLL
> 0x7c340000 - 0x7c396000 	D:\CSI\V0.92\java\jre\bin\msvcr71.dll
> 0x6d8b0000 - 0x6db3b000 	D:\CSI\V0.92\java\jre\bin\client\jvm.dll
> 0x76b40000 - 0x76b6d000 	C:\WINDOWS\system32\WINMM.dll
> 0x6d860000 - 0x6d86c000 	D:\CSI\V0.92\java\jre\bin\verify.dll
> 0x6d3e0000 - 0x6d3ff000 	D:\CSI\V0.92\java\jre\bin\java.dll
> 0x6d340000 - 0x6d348000 	D:\CSI\V0.92\java\jre\bin\hpi.dll
> 0x76bf0000 - 0x76bfb000 	C:\WINDOWS\system32\PSAPI.DLL
> 0x6d8a0000 - 0x6d8af000 	D:\CSI\V0.92\java\jre\bin\zip.dll
> 0x6d0b0000 - 0x6d1fa000 	D:\CSI\V0.92\java\jre\bin\awt.dll
> 0x73000000 - 0x73026000 	C:\WINDOWS\system32\WINSPOOL.DRV
> 0x77c10000 - 0x77c68000 	C:\WINDOWS\system32\msvcrt.dll
> 0x774e0000 - 0x7761d000 	C:\WINDOWS\system32\ole32.dll
> 0x773d0000 - 0x774d3000 	C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
> 0x77f60000 - 0x77fd6000 	C:\WINDOWS\system32\SHLWAPI.dll
> 0x6d2e0000 - 0x6d334000 	D:\CSI\V0.92\java\jre\bin\fontmanager.dll
> 0x74720000 - 0x7476b000 	C:\WINDOWS\system32\MSCTF.dll
> 0x755c0000 - 0x755ee000 	C:\WINDOWS\system32\msctfime.ime
> 0x4fdd0000 - 0x4ff76000 	C:\WINDOWS\system32\d3d9.dll
> 0x478b0000 - 0x478b6000 	C:\WINDOWS\system32\d3d8thk.dll
> 0x77c00000 - 0x77c08000 	C:\WINDOWS\system32\VERSION.dll
> 0x605d0000 - 0x605d9000 	C:\WINDOWS\system32\mslbui.dll
> 0x47a50000 - 0x47a78000 	C:\WINDOWS\system32\rsaenh.dll
> 0x769c0000 - 0x76a73000 	C:\WINDOWS\system32\USERENV.dll
> 0x5b860000 - 0x5b8b4000 	C:\WINDOWS\system32\netapi32.dll
> 0x6d6c0000 - 0x6d6d3000 	D:\CSI\V0.92\java\jre\bin\net.dll
> 0x71ab0000 - 0x71ac7000 	C:\WINDOWS\system32\WS2_32.dll
> 0x71aa0000 - 0x71aa8000 	C:\WINDOWS\system32\WS2HELP.dll
> 0x71a50000 - 0x71a8f000 	C:\WINDOWS\System32\mswsock.dll
> 0x76f20000 - 0x76f47000 	C:\WINDOWS\system32\DNSAPI.dll
> 0x76fb0000 - 0x76fb8000 	C:\WINDOWS\System32\winrnr.dll
> 0x76f60000 - 0x76f8c000 	C:\WINDOWS\system32\WLDAP32.dll
> 0x76fc0000 - 0x76fc6000 	C:\WINDOWS\system32\rasadhlp.dll
> 0x7c9c0000 - 0x7d1d6000 	C:\WINDOWS\system32\shell32.dll
> 0x6d6e0000 - 0x6d6e9000 	D:\CSI\V0.92\java\jre\bin\nio.dll
> 0x6d250000 - 0x6d273000 	D:\CSI\V0.92\java\jre\bin\dcpr.dll
> VM Arguments:
> jvm_args: -Xmx1024m 
> java_command: com.csi.CSIMain
> Launcher Type: SUN_STANDARD
> Environment Variables:
> CLASSPATH="C:\WINDOWS\system32\QTJava.zip"
> PATH=C:\Program Files\ORADIGIT\C1_10201\bin\;C:\WINDOWS\system32;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\PROGRA~1\ORADI\BIN;C:\program Files\Common Files\PowerSoft Shared;C:\SafeGuard\PKI\Shared;C:\SAFEGU~1\PKI\Shared;C:\Program Files\Softricity\SoftGrid for Windows Desktops;C:\Program Files\Common Files\PowerSoft Shared\PB10532A\;D:\CSI\V0.92\java\jre\bin
> USERNAME=bettial
> OS=Windows_NT
> PROCESSOR_IDENTIFIER=x86 Family 15 Model 107 Stepping 2, AuthenticAMD
> ---------------  S Y S T E M  ---------------
> OS: Windows XP Build 2600 Service Pack 2
> CPU:total 2 (2 cores per cpu, 1 threads per core) family 15 model 107 stepping 2, cmov, cx8, fxsr, mmx, sse, sse2, sse3, mmxext, 3dnow, 3dnowext
> Memory: 4k page, physical 2029932k(700856k free), swap 3902296k(2780724k free)
> vm_info: Java HotSpot(TM) Client VM (14.3-b01) for windows-x86 JRE (1.6.0_17-b04), built on Oct 11 2009 00:52:06 by "java_re" with MS VC++ 7.1
> time: Mon Oct 18 09:13:25 2010
> elapsed time: 2421 seconds
> Thanks.
> Lionel

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[jira] Commented: (PIVOT-666) JVM Crash

Posted by "Sandro Martini (JIRA)" <ji...@apache.org>.
    [ https://issues.apache.org/jira/browse/PIVOT-666?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=12930122#action_12930122 ] 

Sandro Martini commented on PIVOT-666:
--------------------------------------

Hi Lionel,
from what I see here I don't have a clear idea of what can be, but usually JVM Crash are related to JVM bugs and/or interaction with not-updated OS.

You are running your application as a standalone application, so can you try to attach a profiler/debugger like the great VisualVM ? This could give much more precise info.

And, reading the StackTrace i see that you are using Hibernate and H2: 
can you try to disable persistence (temporary) to see if could be some synchronization or threading issue ?


I understand that in some cases (or better, with many customers)  updating parts could be a problem, but in your place I'd try the following tests, in the same order (more or less :-) ):
- try to update to the latest Pivot-1.5.2 ... and this (bug or not) is always good
- try to update the JRE to the latest (update 21 or 22 now)
- try to update the OS, because Windows XP Build 2600 Service Pack 2 is older, at least you should try to install the Service Pack 3 or 4, and many other fixes later.

Let me know when/if you have more info.

Bye,
Sandro


> JVM Crash
> ---------
>
>                 Key: PIVOT-666
>                 URL: https://issues.apache.org/jira/browse/PIVOT-666
>             Project: Pivot
>          Issue Type: Bug
>    Affects Versions: 1.5.1
>         Environment: Windows XP
>            Reporter: LG
>            Priority: Blocker
>
> The customer complains about frequent and random JVM crash when using our application.
> The JVM crash log tells that the crash occured in the awt.dll 
> This occured  with the JRE 6.0_17 version and I tried to update to the latest version but the crash happens again
> Here is the dump of the JVM crash
> #
> # A fatal error has been detected by the Java Runtime Environment:
> #
> #  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d0f0f1d, pid=3492, tid=2688
> #
> # JRE version: 6.0_17-b04
> # Java VM: Java HotSpot(TM) Client VM (14.3-b01 mixed mode windows-x86 )
> # Problematic frame:
> # C  [awt.dll+0x40f1d]
> #
> # If you would like to submit a bug report, please visit:
> #   http://java.sun.com/webapps/bugreport/crash.jsp
> # The crash happened outside the Java Virtual Machine in native code.
> # See problematic frame for where to report the bug.
> #
> ---------------  T H R E A D  ---------------
> Current thread (0x4732a400):  JavaThread "AWT-Windows" daemon [_thread_in_native, id=2688, stack(0x47820000,0x47870000)]
> siginfo: ExceptionCode=0xc0000005, writing address 0xe2073380
> Registers:
> EAX=0x02d03b94, EBX=0x00000040, ECX=0x00000010, EDX=0xe2073380
> ESP=0x4786f294, EBP=0x00000040, ESI=0x02d03b94, EDI=0xe2073380
> EIP=0x6d0f0f1d, EFLAGS=0x00010212
> Top of Stack: (sp=0x4786f294)
> 0x4786f294:   4786f2f0 00000010 4786f374 00000010
> 0x4786f2a4:   6d15aa27 00000040 00000400 00000010
> 0x4786f2b4:   00000010 4786f4f0 4786f2f0 00000000
> 0x4786f2c4:   00000000 00000010 4741eb70 00000100
> 0x4786f2d4:   00114d40 00000400 e2073380 00000000
> 0x4786f2e4:   00000000 00000010 00000010 00000000
> 0x4786f2f4:   00000000 00000010 00000010 00000000
> 0x4786f304:   00000000 00000004 00000400 00000000 
> Instructions: (pc=0x6d0f0f1d)
> 0x6d0f0f0d:   00 00 00 8b 4c 24 14 8b e9 c1 e9 02 8b f0 8b fa
> 0x6d0f0f1d:   f3 a5 8b cd 83 e1 03 f3 a4 8b 74 24 18 8b 4c 24 
> Stack: [0x47820000,0x47870000],  sp=0x4786f294,  free space=316k
> Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
> C  [awt.dll+0x40f1d]
> [error occurred during error reporting (printing native stack), id 0xc0000005]
> Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
> j  sun.awt.windows.WToolkit.eventLoop()V+0
> j  sun.awt.windows.WToolkit.run()V+69
> j  java.lang.Thread.run()V+11
> v  ~StubRoutines::call_stub
> ---------------  P R O C E S S  ---------------
> Java Threads: ( => current thread )
>   0x47246800 JavaThread "Store com.csi.domain.Offer Spool Thread" daemon [_thread_blocked, id=2160, stack(0x48c30000,0x48c80000)]
>   0x47541400 JavaThread "Store com.csi.domain.Scenario Spool Thread" daemon [_thread_blocked, id=3296, stack(0x48c90000,0x48ce0000)]
>   0x476fb400 JavaThread "Store org.hibernate.cache.StandardQueryCache Spool Thread" daemon [_thread_blocked, id=3016, stack(0x48220000,0x48270000)]
>   0x483c7800 JavaThread "Store org.hibernate.cache.UpdateTimestampsCache Spool Thread" daemon [_thread_blocked, id=3524, stack(0x48180000,0x481d0000)]
>   0x48418800 JavaThread "H2 Log Writer CSI.DB" daemon [_thread_blocked, id=948, stack(0x481d0000,0x48220000)]
>   0x47378800 JavaThread "H2 File Lock Watchdog D:\CSI\V0.92\db\csi.db.lock.db" daemon [_thread_blocked, id=2036, stack(0x48130000,0x48180000)]
>   0x475ff000 JavaThread "D3D Screen Updater" daemon [_thread_blocked, id=2552, stack(0x47d90000,0x47de0000)]
>   0x47432800 JavaThread "Timer-0" [_thread_blocked, id=2752, stack(0x47920000,0x47970000)]
>   0x00397800 JavaThread "DestroyJavaVM" [_thread_blocked, id=4048, stack(0x003b0000,0x00400000)]
>   0x47407400 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=2132, stack(0x478d0000,0x47920000)]
> =>0x4732a400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2688, stack(0x47820000,0x47870000)]
>   0x473d9400 JavaThread "AWT-Shutdown" [_thread_blocked, id=2380, stack(0x477d0000,0x47820000)]
>   0x47404400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=228, stack(0x47780000,0x477d0000)]
>   0x46e41800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2388, stack(0x47090000,0x470e0000)]
>   0x46e3b800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2836, stack(0x47040000,0x47090000)]
>   0x46e3a000 JavaThread "Attach Listener" daemon [_thread_blocked, id=576, stack(0x46ff0000,0x47040000)]
>   0x46e38c00 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2476, stack(0x46fa0000,0x46ff0000)]
>   0x46e29c00 JavaThread "Finalizer" daemon [_thread_blocked, id=2332, stack(0x46f50000,0x46fa0000)]
>   0x46e25000 JavaThread "Reference Handler" daemon [_thread_blocked, id=3896, stack(0x46f00000,0x46f50000)]
> Other Threads:
>   0x46e21000 VMThread [stack: 0x46eb0000,0x46f00000] [id=2696]
>   0x46e4c000 WatcherThread [stack: 0x470e0000,0x47130000] [id=3460]
> VM state:not at safepoint (normal execution)
> VM Mutex/Monitor currently owned by a thread: None
> Heap
>  def new generation   total 6912K, used 3955K [0x02970000, 0x030e0000, 0x07830000)
>   eden space 6208K,  60% used [0x02970000, 0x02d16f08, 0x02f80000)
>   from space 704K,  30% used [0x02f80000, 0x02fb6098, 0x03030000)
>   to   space 704K,   0% used [0x03030000, 0x03030000, 0x030e0000)
>  tenured generation   total 90956K, used 73555K [0x07830000, 0x0d103000, 0x42970000)
>    the space 90956K,  80% used [0x07830000, 0x0c004d70, 0x0c004e00, 0x0d103000)
>  compacting perm gen  total 34048K, used 33935K [0x42970000, 0x44ab0000, 0x46970000)
>    the space 34048K,  99% used [0x42970000, 0x44a93e88, 0x44a94000, 0x44ab0000)
> No shared spaces configured.
> Dynamic libraries:
> 0x00400000 - 0x00424000 	D:\CSI\V0.92\java\jre\bin\javaw.exe
> 0x7c900000 - 0x7c9b0000 	C:\WINDOWS\system32\ntdll.dll
> 0x7c800000 - 0x7c8f5000 	C:\WINDOWS\system32\kernel32.dll
> 0x77dd0000 - 0x77e6b000 	C:\WINDOWS\system32\ADVAPI32.dll
> 0x77e70000 - 0x77f02000 	C:\WINDOWS\system32\RPCRT4.dll
> 0x77fe0000 - 0x77ff1000 	C:\WINDOWS\system32\Secur32.dll
> 0x7e410000 - 0x7e4a0000 	C:\WINDOWS\system32\USER32.dll
> 0x77f10000 - 0x77f58000 	C:\WINDOWS\system32\GDI32.dll
> 0x76390000 - 0x763ad000 	C:\WINDOWS\system32\IMM32.DLL
> 0x7c340000 - 0x7c396000 	D:\CSI\V0.92\java\jre\bin\msvcr71.dll
> 0x6d8b0000 - 0x6db3b000 	D:\CSI\V0.92\java\jre\bin\client\jvm.dll
> 0x76b40000 - 0x76b6d000 	C:\WINDOWS\system32\WINMM.dll
> 0x6d860000 - 0x6d86c000 	D:\CSI\V0.92\java\jre\bin\verify.dll
> 0x6d3e0000 - 0x6d3ff000 	D:\CSI\V0.92\java\jre\bin\java.dll
> 0x6d340000 - 0x6d348000 	D:\CSI\V0.92\java\jre\bin\hpi.dll
> 0x76bf0000 - 0x76bfb000 	C:\WINDOWS\system32\PSAPI.DLL
> 0x6d8a0000 - 0x6d8af000 	D:\CSI\V0.92\java\jre\bin\zip.dll
> 0x6d0b0000 - 0x6d1fa000 	D:\CSI\V0.92\java\jre\bin\awt.dll
> 0x73000000 - 0x73026000 	C:\WINDOWS\system32\WINSPOOL.DRV
> 0x77c10000 - 0x77c68000 	C:\WINDOWS\system32\msvcrt.dll
> 0x774e0000 - 0x7761d000 	C:\WINDOWS\system32\ole32.dll
> 0x773d0000 - 0x774d3000 	C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
> 0x77f60000 - 0x77fd6000 	C:\WINDOWS\system32\SHLWAPI.dll
> 0x6d2e0000 - 0x6d334000 	D:\CSI\V0.92\java\jre\bin\fontmanager.dll
> 0x74720000 - 0x7476b000 	C:\WINDOWS\system32\MSCTF.dll
> 0x755c0000 - 0x755ee000 	C:\WINDOWS\system32\msctfime.ime
> 0x4fdd0000 - 0x4ff76000 	C:\WINDOWS\system32\d3d9.dll
> 0x478b0000 - 0x478b6000 	C:\WINDOWS\system32\d3d8thk.dll
> 0x77c00000 - 0x77c08000 	C:\WINDOWS\system32\VERSION.dll
> 0x605d0000 - 0x605d9000 	C:\WINDOWS\system32\mslbui.dll
> 0x47a50000 - 0x47a78000 	C:\WINDOWS\system32\rsaenh.dll
> 0x769c0000 - 0x76a73000 	C:\WINDOWS\system32\USERENV.dll
> 0x5b860000 - 0x5b8b4000 	C:\WINDOWS\system32\netapi32.dll
> 0x6d6c0000 - 0x6d6d3000 	D:\CSI\V0.92\java\jre\bin\net.dll
> 0x71ab0000 - 0x71ac7000 	C:\WINDOWS\system32\WS2_32.dll
> 0x71aa0000 - 0x71aa8000 	C:\WINDOWS\system32\WS2HELP.dll
> 0x71a50000 - 0x71a8f000 	C:\WINDOWS\System32\mswsock.dll
> 0x76f20000 - 0x76f47000 	C:\WINDOWS\system32\DNSAPI.dll
> 0x76fb0000 - 0x76fb8000 	C:\WINDOWS\System32\winrnr.dll
> 0x76f60000 - 0x76f8c000 	C:\WINDOWS\system32\WLDAP32.dll
> 0x76fc0000 - 0x76fc6000 	C:\WINDOWS\system32\rasadhlp.dll
> 0x7c9c0000 - 0x7d1d6000 	C:\WINDOWS\system32\shell32.dll
> 0x6d6e0000 - 0x6d6e9000 	D:\CSI\V0.92\java\jre\bin\nio.dll
> 0x6d250000 - 0x6d273000 	D:\CSI\V0.92\java\jre\bin\dcpr.dll
> VM Arguments:
> jvm_args: -Xmx1024m 
> java_command: com.csi.CSIMain
> Launcher Type: SUN_STANDARD
> Environment Variables:
> CLASSPATH="C:\WINDOWS\system32\QTJava.zip"
> PATH=C:\Program Files\ORADIGIT\C1_10201\bin\;C:\WINDOWS\system32;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\PROGRA~1\ORADI\BIN;C:\program Files\Common Files\PowerSoft Shared;C:\SafeGuard\PKI\Shared;C:\SAFEGU~1\PKI\Shared;C:\Program Files\Softricity\SoftGrid for Windows Desktops;C:\Program Files\Common Files\PowerSoft Shared\PB10532A\;D:\CSI\V0.92\java\jre\bin
> USERNAME=bettial
> OS=Windows_NT
> PROCESSOR_IDENTIFIER=x86 Family 15 Model 107 Stepping 2, AuthenticAMD
> ---------------  S Y S T E M  ---------------
> OS: Windows XP Build 2600 Service Pack 2
> CPU:total 2 (2 cores per cpu, 1 threads per core) family 15 model 107 stepping 2, cmov, cx8, fxsr, mmx, sse, sse2, sse3, mmxext, 3dnow, 3dnowext
> Memory: 4k page, physical 2029932k(700856k free), swap 3902296k(2780724k free)
> vm_info: Java HotSpot(TM) Client VM (14.3-b01) for windows-x86 JRE (1.6.0_17-b04), built on Oct 11 2009 00:52:06 by "java_re" with MS VC++ 7.1
> time: Mon Oct 18 09:13:25 2010
> elapsed time: 2421 seconds
> Thanks.
> Lionel

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[jira] Resolved: (PIVOT-666) JVM Crash

Posted by "Sandro Martini (JIRA)" <ji...@apache.org>.
     [ https://issues.apache.org/jira/browse/PIVOT-666?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Sandro Martini resolved PIVOT-666.
----------------------------------

    Resolution: Invalid

This seem not a Pivot problem, but a JVM bug (or at least a JVM/OS problem).

> JVM Crash
> ---------
>
>                 Key: PIVOT-666
>                 URL: https://issues.apache.org/jira/browse/PIVOT-666
>             Project: Pivot
>          Issue Type: Bug
>    Affects Versions: 1.5.1
>         Environment: Windows XP
>            Reporter: LG
>            Priority: Blocker
>
> The customer complains about frequent and random JVM crash when using our application.
> The JVM crash log tells that the crash occured in the awt.dll 
> This occured  with the JRE 6.0_17 version and I tried to update to the latest version but the crash happens again
> Here is the dump of the JVM crash
> #
> # A fatal error has been detected by the Java Runtime Environment:
> #
> #  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d0f0f1d, pid=3492, tid=2688
> #
> # JRE version: 6.0_17-b04
> # Java VM: Java HotSpot(TM) Client VM (14.3-b01 mixed mode windows-x86 )
> # Problematic frame:
> # C  [awt.dll+0x40f1d]
> #
> # If you would like to submit a bug report, please visit:
> #   http://java.sun.com/webapps/bugreport/crash.jsp
> # The crash happened outside the Java Virtual Machine in native code.
> # See problematic frame for where to report the bug.
> #
> ---------------  T H R E A D  ---------------
> Current thread (0x4732a400):  JavaThread "AWT-Windows" daemon [_thread_in_native, id=2688, stack(0x47820000,0x47870000)]
> siginfo: ExceptionCode=0xc0000005, writing address 0xe2073380
> Registers:
> EAX=0x02d03b94, EBX=0x00000040, ECX=0x00000010, EDX=0xe2073380
> ESP=0x4786f294, EBP=0x00000040, ESI=0x02d03b94, EDI=0xe2073380
> EIP=0x6d0f0f1d, EFLAGS=0x00010212
> Top of Stack: (sp=0x4786f294)
> 0x4786f294:   4786f2f0 00000010 4786f374 00000010
> 0x4786f2a4:   6d15aa27 00000040 00000400 00000010
> 0x4786f2b4:   00000010 4786f4f0 4786f2f0 00000000
> 0x4786f2c4:   00000000 00000010 4741eb70 00000100
> 0x4786f2d4:   00114d40 00000400 e2073380 00000000
> 0x4786f2e4:   00000000 00000010 00000010 00000000
> 0x4786f2f4:   00000000 00000010 00000010 00000000
> 0x4786f304:   00000000 00000004 00000400 00000000 
> Instructions: (pc=0x6d0f0f1d)
> 0x6d0f0f0d:   00 00 00 8b 4c 24 14 8b e9 c1 e9 02 8b f0 8b fa
> 0x6d0f0f1d:   f3 a5 8b cd 83 e1 03 f3 a4 8b 74 24 18 8b 4c 24 
> Stack: [0x47820000,0x47870000],  sp=0x4786f294,  free space=316k
> Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
> C  [awt.dll+0x40f1d]
> [error occurred during error reporting (printing native stack), id 0xc0000005]
> Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
> j  sun.awt.windows.WToolkit.eventLoop()V+0
> j  sun.awt.windows.WToolkit.run()V+69
> j  java.lang.Thread.run()V+11
> v  ~StubRoutines::call_stub
> ---------------  P R O C E S S  ---------------
> Java Threads: ( => current thread )
>   0x47246800 JavaThread "Store com.csi.domain.Offer Spool Thread" daemon [_thread_blocked, id=2160, stack(0x48c30000,0x48c80000)]
>   0x47541400 JavaThread "Store com.csi.domain.Scenario Spool Thread" daemon [_thread_blocked, id=3296, stack(0x48c90000,0x48ce0000)]
>   0x476fb400 JavaThread "Store org.hibernate.cache.StandardQueryCache Spool Thread" daemon [_thread_blocked, id=3016, stack(0x48220000,0x48270000)]
>   0x483c7800 JavaThread "Store org.hibernate.cache.UpdateTimestampsCache Spool Thread" daemon [_thread_blocked, id=3524, stack(0x48180000,0x481d0000)]
>   0x48418800 JavaThread "H2 Log Writer CSI.DB" daemon [_thread_blocked, id=948, stack(0x481d0000,0x48220000)]
>   0x47378800 JavaThread "H2 File Lock Watchdog D:\CSI\V0.92\db\csi.db.lock.db" daemon [_thread_blocked, id=2036, stack(0x48130000,0x48180000)]
>   0x475ff000 JavaThread "D3D Screen Updater" daemon [_thread_blocked, id=2552, stack(0x47d90000,0x47de0000)]
>   0x47432800 JavaThread "Timer-0" [_thread_blocked, id=2752, stack(0x47920000,0x47970000)]
>   0x00397800 JavaThread "DestroyJavaVM" [_thread_blocked, id=4048, stack(0x003b0000,0x00400000)]
>   0x47407400 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=2132, stack(0x478d0000,0x47920000)]
> =>0x4732a400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2688, stack(0x47820000,0x47870000)]
>   0x473d9400 JavaThread "AWT-Shutdown" [_thread_blocked, id=2380, stack(0x477d0000,0x47820000)]
>   0x47404400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=228, stack(0x47780000,0x477d0000)]
>   0x46e41800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2388, stack(0x47090000,0x470e0000)]
>   0x46e3b800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2836, stack(0x47040000,0x47090000)]
>   0x46e3a000 JavaThread "Attach Listener" daemon [_thread_blocked, id=576, stack(0x46ff0000,0x47040000)]
>   0x46e38c00 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2476, stack(0x46fa0000,0x46ff0000)]
>   0x46e29c00 JavaThread "Finalizer" daemon [_thread_blocked, id=2332, stack(0x46f50000,0x46fa0000)]
>   0x46e25000 JavaThread "Reference Handler" daemon [_thread_blocked, id=3896, stack(0x46f00000,0x46f50000)]
> Other Threads:
>   0x46e21000 VMThread [stack: 0x46eb0000,0x46f00000] [id=2696]
>   0x46e4c000 WatcherThread [stack: 0x470e0000,0x47130000] [id=3460]
> VM state:not at safepoint (normal execution)
> VM Mutex/Monitor currently owned by a thread: None
> Heap
>  def new generation   total 6912K, used 3955K [0x02970000, 0x030e0000, 0x07830000)
>   eden space 6208K,  60% used [0x02970000, 0x02d16f08, 0x02f80000)
>   from space 704K,  30% used [0x02f80000, 0x02fb6098, 0x03030000)
>   to   space 704K,   0% used [0x03030000, 0x03030000, 0x030e0000)
>  tenured generation   total 90956K, used 73555K [0x07830000, 0x0d103000, 0x42970000)
>    the space 90956K,  80% used [0x07830000, 0x0c004d70, 0x0c004e00, 0x0d103000)
>  compacting perm gen  total 34048K, used 33935K [0x42970000, 0x44ab0000, 0x46970000)
>    the space 34048K,  99% used [0x42970000, 0x44a93e88, 0x44a94000, 0x44ab0000)
> No shared spaces configured.
> Dynamic libraries:
> 0x00400000 - 0x00424000 	D:\CSI\V0.92\java\jre\bin\javaw.exe
> 0x7c900000 - 0x7c9b0000 	C:\WINDOWS\system32\ntdll.dll
> 0x7c800000 - 0x7c8f5000 	C:\WINDOWS\system32\kernel32.dll
> 0x77dd0000 - 0x77e6b000 	C:\WINDOWS\system32\ADVAPI32.dll
> 0x77e70000 - 0x77f02000 	C:\WINDOWS\system32\RPCRT4.dll
> 0x77fe0000 - 0x77ff1000 	C:\WINDOWS\system32\Secur32.dll
> 0x7e410000 - 0x7e4a0000 	C:\WINDOWS\system32\USER32.dll
> 0x77f10000 - 0x77f58000 	C:\WINDOWS\system32\GDI32.dll
> 0x76390000 - 0x763ad000 	C:\WINDOWS\system32\IMM32.DLL
> 0x7c340000 - 0x7c396000 	D:\CSI\V0.92\java\jre\bin\msvcr71.dll
> 0x6d8b0000 - 0x6db3b000 	D:\CSI\V0.92\java\jre\bin\client\jvm.dll
> 0x76b40000 - 0x76b6d000 	C:\WINDOWS\system32\WINMM.dll
> 0x6d860000 - 0x6d86c000 	D:\CSI\V0.92\java\jre\bin\verify.dll
> 0x6d3e0000 - 0x6d3ff000 	D:\CSI\V0.92\java\jre\bin\java.dll
> 0x6d340000 - 0x6d348000 	D:\CSI\V0.92\java\jre\bin\hpi.dll
> 0x76bf0000 - 0x76bfb000 	C:\WINDOWS\system32\PSAPI.DLL
> 0x6d8a0000 - 0x6d8af000 	D:\CSI\V0.92\java\jre\bin\zip.dll
> 0x6d0b0000 - 0x6d1fa000 	D:\CSI\V0.92\java\jre\bin\awt.dll
> 0x73000000 - 0x73026000 	C:\WINDOWS\system32\WINSPOOL.DRV
> 0x77c10000 - 0x77c68000 	C:\WINDOWS\system32\msvcrt.dll
> 0x774e0000 - 0x7761d000 	C:\WINDOWS\system32\ole32.dll
> 0x773d0000 - 0x774d3000 	C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
> 0x77f60000 - 0x77fd6000 	C:\WINDOWS\system32\SHLWAPI.dll
> 0x6d2e0000 - 0x6d334000 	D:\CSI\V0.92\java\jre\bin\fontmanager.dll
> 0x74720000 - 0x7476b000 	C:\WINDOWS\system32\MSCTF.dll
> 0x755c0000 - 0x755ee000 	C:\WINDOWS\system32\msctfime.ime
> 0x4fdd0000 - 0x4ff76000 	C:\WINDOWS\system32\d3d9.dll
> 0x478b0000 - 0x478b6000 	C:\WINDOWS\system32\d3d8thk.dll
> 0x77c00000 - 0x77c08000 	C:\WINDOWS\system32\VERSION.dll
> 0x605d0000 - 0x605d9000 	C:\WINDOWS\system32\mslbui.dll
> 0x47a50000 - 0x47a78000 	C:\WINDOWS\system32\rsaenh.dll
> 0x769c0000 - 0x76a73000 	C:\WINDOWS\system32\USERENV.dll
> 0x5b860000 - 0x5b8b4000 	C:\WINDOWS\system32\netapi32.dll
> 0x6d6c0000 - 0x6d6d3000 	D:\CSI\V0.92\java\jre\bin\net.dll
> 0x71ab0000 - 0x71ac7000 	C:\WINDOWS\system32\WS2_32.dll
> 0x71aa0000 - 0x71aa8000 	C:\WINDOWS\system32\WS2HELP.dll
> 0x71a50000 - 0x71a8f000 	C:\WINDOWS\System32\mswsock.dll
> 0x76f20000 - 0x76f47000 	C:\WINDOWS\system32\DNSAPI.dll
> 0x76fb0000 - 0x76fb8000 	C:\WINDOWS\System32\winrnr.dll
> 0x76f60000 - 0x76f8c000 	C:\WINDOWS\system32\WLDAP32.dll
> 0x76fc0000 - 0x76fc6000 	C:\WINDOWS\system32\rasadhlp.dll
> 0x7c9c0000 - 0x7d1d6000 	C:\WINDOWS\system32\shell32.dll
> 0x6d6e0000 - 0x6d6e9000 	D:\CSI\V0.92\java\jre\bin\nio.dll
> 0x6d250000 - 0x6d273000 	D:\CSI\V0.92\java\jre\bin\dcpr.dll
> VM Arguments:
> jvm_args: -Xmx1024m 
> java_command: com.csi.CSIMain
> Launcher Type: SUN_STANDARD
> Environment Variables:
> CLASSPATH="C:\WINDOWS\system32\QTJava.zip"
> PATH=C:\Program Files\ORADIGIT\C1_10201\bin\;C:\WINDOWS\system32;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\PROGRA~1\ORADI\BIN;C:\program Files\Common Files\PowerSoft Shared;C:\SafeGuard\PKI\Shared;C:\SAFEGU~1\PKI\Shared;C:\Program Files\Softricity\SoftGrid for Windows Desktops;C:\Program Files\Common Files\PowerSoft Shared\PB10532A\;D:\CSI\V0.92\java\jre\bin
> USERNAME=bettial
> OS=Windows_NT
> PROCESSOR_IDENTIFIER=x86 Family 15 Model 107 Stepping 2, AuthenticAMD
> ---------------  S Y S T E M  ---------------
> OS: Windows XP Build 2600 Service Pack 2
> CPU:total 2 (2 cores per cpu, 1 threads per core) family 15 model 107 stepping 2, cmov, cx8, fxsr, mmx, sse, sse2, sse3, mmxext, 3dnow, 3dnowext
> Memory: 4k page, physical 2029932k(700856k free), swap 3902296k(2780724k free)
> vm_info: Java HotSpot(TM) Client VM (14.3-b01) for windows-x86 JRE (1.6.0_17-b04), built on Oct 11 2009 00:52:06 by "java_re" with MS VC++ 7.1
> time: Mon Oct 18 09:13:25 2010
> elapsed time: 2421 seconds
> Thanks.
> Lionel

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[jira] Commented: (PIVOT-666) JVM Crash

Posted by "Damien Chambe (JIRA)" <ji...@apache.org>.
    [ https://issues.apache.org/jira/browse/PIVOT-666?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=12930334#action_12930334 ] 

Damien Chambe commented on PIVOT-666:
-------------------------------------

As D3D in involved on the thread "D3D Screen Updater", try this jvm parameter:
-Dsun.java2d.d3d=false

See this discussion:
http://webcache.googleusercontent.com/search?q=cache:H7ZXgHFNjuYJ:forums.sun.com/thread.jspa%3FthreadID%3D5381905+awt.dll+EXCEPTION_ACCESS_VIOLATION+%280xc0000005%29+at+pc%3D0x6d0f0f1d&cd=4&hl=fr&ct=clnk&gl=fr&client=firefox-a

> JVM Crash
> ---------
>
>                 Key: PIVOT-666
>                 URL: https://issues.apache.org/jira/browse/PIVOT-666
>             Project: Pivot
>          Issue Type: Bug
>    Affects Versions: 1.5.1
>         Environment: Windows XP
>            Reporter: LG
>            Priority: Blocker
>
> The customer complains about frequent and random JVM crash when using our application.
> The JVM crash log tells that the crash occured in the awt.dll 
> This occured  with the JRE 6.0_17 version and I tried to update to the latest version but the crash happens again
> Here is the dump of the JVM crash
> #
> # A fatal error has been detected by the Java Runtime Environment:
> #
> #  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d0f0f1d, pid=3492, tid=2688
> #
> # JRE version: 6.0_17-b04
> # Java VM: Java HotSpot(TM) Client VM (14.3-b01 mixed mode windows-x86 )
> # Problematic frame:
> # C  [awt.dll+0x40f1d]
> #
> # If you would like to submit a bug report, please visit:
> #   http://java.sun.com/webapps/bugreport/crash.jsp
> # The crash happened outside the Java Virtual Machine in native code.
> # See problematic frame for where to report the bug.
> #
> ---------------  T H R E A D  ---------------
> Current thread (0x4732a400):  JavaThread "AWT-Windows" daemon [_thread_in_native, id=2688, stack(0x47820000,0x47870000)]
> siginfo: ExceptionCode=0xc0000005, writing address 0xe2073380
> Registers:
> EAX=0x02d03b94, EBX=0x00000040, ECX=0x00000010, EDX=0xe2073380
> ESP=0x4786f294, EBP=0x00000040, ESI=0x02d03b94, EDI=0xe2073380
> EIP=0x6d0f0f1d, EFLAGS=0x00010212
> Top of Stack: (sp=0x4786f294)
> 0x4786f294:   4786f2f0 00000010 4786f374 00000010
> 0x4786f2a4:   6d15aa27 00000040 00000400 00000010
> 0x4786f2b4:   00000010 4786f4f0 4786f2f0 00000000
> 0x4786f2c4:   00000000 00000010 4741eb70 00000100
> 0x4786f2d4:   00114d40 00000400 e2073380 00000000
> 0x4786f2e4:   00000000 00000010 00000010 00000000
> 0x4786f2f4:   00000000 00000010 00000010 00000000
> 0x4786f304:   00000000 00000004 00000400 00000000 
> Instructions: (pc=0x6d0f0f1d)
> 0x6d0f0f0d:   00 00 00 8b 4c 24 14 8b e9 c1 e9 02 8b f0 8b fa
> 0x6d0f0f1d:   f3 a5 8b cd 83 e1 03 f3 a4 8b 74 24 18 8b 4c 24 
> Stack: [0x47820000,0x47870000],  sp=0x4786f294,  free space=316k
> Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
> C  [awt.dll+0x40f1d]
> [error occurred during error reporting (printing native stack), id 0xc0000005]
> Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
> j  sun.awt.windows.WToolkit.eventLoop()V+0
> j  sun.awt.windows.WToolkit.run()V+69
> j  java.lang.Thread.run()V+11
> v  ~StubRoutines::call_stub
> ---------------  P R O C E S S  ---------------
> Java Threads: ( => current thread )
>   0x47246800 JavaThread "Store com.csi.domain.Offer Spool Thread" daemon [_thread_blocked, id=2160, stack(0x48c30000,0x48c80000)]
>   0x47541400 JavaThread "Store com.csi.domain.Scenario Spool Thread" daemon [_thread_blocked, id=3296, stack(0x48c90000,0x48ce0000)]
>   0x476fb400 JavaThread "Store org.hibernate.cache.StandardQueryCache Spool Thread" daemon [_thread_blocked, id=3016, stack(0x48220000,0x48270000)]
>   0x483c7800 JavaThread "Store org.hibernate.cache.UpdateTimestampsCache Spool Thread" daemon [_thread_blocked, id=3524, stack(0x48180000,0x481d0000)]
>   0x48418800 JavaThread "H2 Log Writer CSI.DB" daemon [_thread_blocked, id=948, stack(0x481d0000,0x48220000)]
>   0x47378800 JavaThread "H2 File Lock Watchdog D:\CSI\V0.92\db\csi.db.lock.db" daemon [_thread_blocked, id=2036, stack(0x48130000,0x48180000)]
>   0x475ff000 JavaThread "D3D Screen Updater" daemon [_thread_blocked, id=2552, stack(0x47d90000,0x47de0000)]
>   0x47432800 JavaThread "Timer-0" [_thread_blocked, id=2752, stack(0x47920000,0x47970000)]
>   0x00397800 JavaThread "DestroyJavaVM" [_thread_blocked, id=4048, stack(0x003b0000,0x00400000)]
>   0x47407400 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=2132, stack(0x478d0000,0x47920000)]
> =>0x4732a400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2688, stack(0x47820000,0x47870000)]
>   0x473d9400 JavaThread "AWT-Shutdown" [_thread_blocked, id=2380, stack(0x477d0000,0x47820000)]
>   0x47404400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=228, stack(0x47780000,0x477d0000)]
>   0x46e41800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2388, stack(0x47090000,0x470e0000)]
>   0x46e3b800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2836, stack(0x47040000,0x47090000)]
>   0x46e3a000 JavaThread "Attach Listener" daemon [_thread_blocked, id=576, stack(0x46ff0000,0x47040000)]
>   0x46e38c00 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2476, stack(0x46fa0000,0x46ff0000)]
>   0x46e29c00 JavaThread "Finalizer" daemon [_thread_blocked, id=2332, stack(0x46f50000,0x46fa0000)]
>   0x46e25000 JavaThread "Reference Handler" daemon [_thread_blocked, id=3896, stack(0x46f00000,0x46f50000)]
> Other Threads:
>   0x46e21000 VMThread [stack: 0x46eb0000,0x46f00000] [id=2696]
>   0x46e4c000 WatcherThread [stack: 0x470e0000,0x47130000] [id=3460]
> VM state:not at safepoint (normal execution)
> VM Mutex/Monitor currently owned by a thread: None
> Heap
>  def new generation   total 6912K, used 3955K [0x02970000, 0x030e0000, 0x07830000)
>   eden space 6208K,  60% used [0x02970000, 0x02d16f08, 0x02f80000)
>   from space 704K,  30% used [0x02f80000, 0x02fb6098, 0x03030000)
>   to   space 704K,   0% used [0x03030000, 0x03030000, 0x030e0000)
>  tenured generation   total 90956K, used 73555K [0x07830000, 0x0d103000, 0x42970000)
>    the space 90956K,  80% used [0x07830000, 0x0c004d70, 0x0c004e00, 0x0d103000)
>  compacting perm gen  total 34048K, used 33935K [0x42970000, 0x44ab0000, 0x46970000)
>    the space 34048K,  99% used [0x42970000, 0x44a93e88, 0x44a94000, 0x44ab0000)
> No shared spaces configured.
> Dynamic libraries:
> 0x00400000 - 0x00424000 	D:\CSI\V0.92\java\jre\bin\javaw.exe
> 0x7c900000 - 0x7c9b0000 	C:\WINDOWS\system32\ntdll.dll
> 0x7c800000 - 0x7c8f5000 	C:\WINDOWS\system32\kernel32.dll
> 0x77dd0000 - 0x77e6b000 	C:\WINDOWS\system32\ADVAPI32.dll
> 0x77e70000 - 0x77f02000 	C:\WINDOWS\system32\RPCRT4.dll
> 0x77fe0000 - 0x77ff1000 	C:\WINDOWS\system32\Secur32.dll
> 0x7e410000 - 0x7e4a0000 	C:\WINDOWS\system32\USER32.dll
> 0x77f10000 - 0x77f58000 	C:\WINDOWS\system32\GDI32.dll
> 0x76390000 - 0x763ad000 	C:\WINDOWS\system32\IMM32.DLL
> 0x7c340000 - 0x7c396000 	D:\CSI\V0.92\java\jre\bin\msvcr71.dll
> 0x6d8b0000 - 0x6db3b000 	D:\CSI\V0.92\java\jre\bin\client\jvm.dll
> 0x76b40000 - 0x76b6d000 	C:\WINDOWS\system32\WINMM.dll
> 0x6d860000 - 0x6d86c000 	D:\CSI\V0.92\java\jre\bin\verify.dll
> 0x6d3e0000 - 0x6d3ff000 	D:\CSI\V0.92\java\jre\bin\java.dll
> 0x6d340000 - 0x6d348000 	D:\CSI\V0.92\java\jre\bin\hpi.dll
> 0x76bf0000 - 0x76bfb000 	C:\WINDOWS\system32\PSAPI.DLL
> 0x6d8a0000 - 0x6d8af000 	D:\CSI\V0.92\java\jre\bin\zip.dll
> 0x6d0b0000 - 0x6d1fa000 	D:\CSI\V0.92\java\jre\bin\awt.dll
> 0x73000000 - 0x73026000 	C:\WINDOWS\system32\WINSPOOL.DRV
> 0x77c10000 - 0x77c68000 	C:\WINDOWS\system32\msvcrt.dll
> 0x774e0000 - 0x7761d000 	C:\WINDOWS\system32\ole32.dll
> 0x773d0000 - 0x774d3000 	C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
> 0x77f60000 - 0x77fd6000 	C:\WINDOWS\system32\SHLWAPI.dll
> 0x6d2e0000 - 0x6d334000 	D:\CSI\V0.92\java\jre\bin\fontmanager.dll
> 0x74720000 - 0x7476b000 	C:\WINDOWS\system32\MSCTF.dll
> 0x755c0000 - 0x755ee000 	C:\WINDOWS\system32\msctfime.ime
> 0x4fdd0000 - 0x4ff76000 	C:\WINDOWS\system32\d3d9.dll
> 0x478b0000 - 0x478b6000 	C:\WINDOWS\system32\d3d8thk.dll
> 0x77c00000 - 0x77c08000 	C:\WINDOWS\system32\VERSION.dll
> 0x605d0000 - 0x605d9000 	C:\WINDOWS\system32\mslbui.dll
> 0x47a50000 - 0x47a78000 	C:\WINDOWS\system32\rsaenh.dll
> 0x769c0000 - 0x76a73000 	C:\WINDOWS\system32\USERENV.dll
> 0x5b860000 - 0x5b8b4000 	C:\WINDOWS\system32\netapi32.dll
> 0x6d6c0000 - 0x6d6d3000 	D:\CSI\V0.92\java\jre\bin\net.dll
> 0x71ab0000 - 0x71ac7000 	C:\WINDOWS\system32\WS2_32.dll
> 0x71aa0000 - 0x71aa8000 	C:\WINDOWS\system32\WS2HELP.dll
> 0x71a50000 - 0x71a8f000 	C:\WINDOWS\System32\mswsock.dll
> 0x76f20000 - 0x76f47000 	C:\WINDOWS\system32\DNSAPI.dll
> 0x76fb0000 - 0x76fb8000 	C:\WINDOWS\System32\winrnr.dll
> 0x76f60000 - 0x76f8c000 	C:\WINDOWS\system32\WLDAP32.dll
> 0x76fc0000 - 0x76fc6000 	C:\WINDOWS\system32\rasadhlp.dll
> 0x7c9c0000 - 0x7d1d6000 	C:\WINDOWS\system32\shell32.dll
> 0x6d6e0000 - 0x6d6e9000 	D:\CSI\V0.92\java\jre\bin\nio.dll
> 0x6d250000 - 0x6d273000 	D:\CSI\V0.92\java\jre\bin\dcpr.dll
> VM Arguments:
> jvm_args: -Xmx1024m 
> java_command: com.csi.CSIMain
> Launcher Type: SUN_STANDARD
> Environment Variables:
> CLASSPATH="C:\WINDOWS\system32\QTJava.zip"
> PATH=C:\Program Files\ORADIGIT\C1_10201\bin\;C:\WINDOWS\system32;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\PROGRA~1\ORADI\BIN;C:\program Files\Common Files\PowerSoft Shared;C:\SafeGuard\PKI\Shared;C:\SAFEGU~1\PKI\Shared;C:\Program Files\Softricity\SoftGrid for Windows Desktops;C:\Program Files\Common Files\PowerSoft Shared\PB10532A\;D:\CSI\V0.92\java\jre\bin
> USERNAME=bettial
> OS=Windows_NT
> PROCESSOR_IDENTIFIER=x86 Family 15 Model 107 Stepping 2, AuthenticAMD
> ---------------  S Y S T E M  ---------------
> OS: Windows XP Build 2600 Service Pack 2
> CPU:total 2 (2 cores per cpu, 1 threads per core) family 15 model 107 stepping 2, cmov, cx8, fxsr, mmx, sse, sse2, sse3, mmxext, 3dnow, 3dnowext
> Memory: 4k page, physical 2029932k(700856k free), swap 3902296k(2780724k free)
> vm_info: Java HotSpot(TM) Client VM (14.3-b01) for windows-x86 JRE (1.6.0_17-b04), built on Oct 11 2009 00:52:06 by "java_re" with MS VC++ 7.1
> time: Mon Oct 18 09:13:25 2010
> elapsed time: 2421 seconds
> Thanks.
> Lionel

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[jira] Commented: (PIVOT-666) JVM Crash

Posted by "LG (JIRA)" <ji...@apache.org>.
    [ https://issues.apache.org/jira/browse/PIVOT-666?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=12930139#action_12930139 ] 

LG commented on PIVOT-666:
--------------------------

Hi Sandro and Greg,

I already tried the following things with no improvements :

- upgraded to pivot 1.52
- upgraded to the latest JVM 160_22

I still get the crash.
I entered a bug on Oracle's site

About the suggestion to upgrade the OS, I don't have the possiblitity to do that because this is on the customer site.

Thanks for your suggestions

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d03115d, pid=4908, tid=3748
#
# JRE version: 6.0_22-b04
# Java VM: Java HotSpot(TM) Client VM (17.1-b03 mixed mode windows-x86 )
# Problematic frame:
# C  [awt.dll+0x3115d]
#
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

---------------  T H R E A D  ---------------

Current thread (0x47452400):  JavaThread "AWT-Windows" daemon [_thread_in_native, id=3748, stack(0x477e0000,0x47830000)]

siginfo: ExceptionCode=0xc0000005, writing address 0xe225ecc0

Registers:
EAX=0x035f387c, EBX=0x00000040, ECX=0x00000010, EDX=0xe225ecc0
ESP=0x4782f294, EBP=0x00000040, ESI=0x035f387c, EDI=0xe225ecc0
EIP=0x6d03115d, EFLAGS=0x00010212

Top of Stack: (sp=0x4782f294)
0x4782f294:   4782f2f0 00000010 4782f374 00000010
0x4782f2a4:   6d0ab4a7 00000040 00000400 00000010
0x4782f2b4:   00000010 4782f4f0 4782f2f0 00000000
0x4782f2c4:   00000000 00000010 47476030 00000100
0x4782f2d4:   47cc2820 00000400 e225ecc0 00000000
0x4782f2e4:   00000000 00000010 00000010 00000000
0x4782f2f4:   00000000 00000010 00000010 00000000
0x4782f304:   00000000 00000004 00000400 00000000 

Instructions: (pc=0x6d03115d)
0x6d03114d:   00 00 00 8b 4c 24 14 8b e9 c1 e9 02 8b f0 8b fa
0x6d03115d:   f3 a5 8b cd 83 e1 03 f3 a4 8b 74 24 18 8b 4c 24 


Stack: [0x477e0000,0x47830000],  sp=0x4782f294,  free space=13c4782edc8k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C  [awt.dll+0x3115d]

[error occurred during error reporting (printing native stack), id 0xc0000005]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j  sun.awt.windows.WToolkit.eventLoop()V+0
j  sun.awt.windows.WToolkit.run()V+52
j  java.lang.Thread.run()V+11
v  ~StubRoutines::call_stub

---------------  P R O C E S S  ---------------

Java Threads: ( => current thread )
  0x47121000 JavaThread "Store com.csi.domain.Offer Spool Thread" daemon [_thread_blocked, id=4788, stack(0x48f50000,0x48fa0000)]
  0x47688000 JavaThread "Store com.csi.domain.Scenario Spool Thread" daemon [_thread_blocked, id=5700, stack(0x483b0000,0x48400000)]
  0x48976400 JavaThread "Store org.hibernate.cache.StandardQueryCache Spool Thread" daemon [_thread_blocked, id=2824, stack(0x48310000,0x48360000)]
  0x4894d400 JavaThread "Store org.hibernate.cache.UpdateTimestampsCache Spool Thread" daemon [_thread_blocked, id=6128, stack(0x48270000,0x482c0000)]
  0x4898a400 JavaThread "H2 Log Writer CSI.DB" daemon [_thread_blocked, id=5872, stack(0x482c0000,0x48310000)]
  0x473b7800 JavaThread "H2 File Lock Watchdog D:\Tool CSI\V0.93\db\csi.db.lock.db" daemon [_thread_blocked, id=552, stack(0x48220000,0x48270000)]
  0x4730ec00 JavaThread "D3D Screen Updater" daemon [_thread_blocked, id=3808, stack(0x48170000,0x481c0000)]
  0x47488000 JavaThread "Timer-0" [_thread_blocked, id=4500, stack(0x47ab0000,0x47b00000)]
  0x00397800 JavaThread "DestroyJavaVM" [_thread_blocked, id=6012, stack(0x003b0000,0x00400000)]
  0x47463c00 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=1312, stack(0x479b0000,0x47a00000)]
=>0x47452400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=3748, stack(0x477e0000,0x47830000)]
  0x473f7400 JavaThread "AWT-Shutdown" [_thread_blocked, id=848, stack(0x47790000,0x477e0000)]
  0x473e4c00 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=2940, stack(0x47740000,0x47790000)]
  0x46dbfc00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=5320, stack(0x47010000,0x47060000)]
  0x46dba000 JavaThread "CompilerThread0" daemon [_thread_blocked, id=5004, stack(0x46fc0000,0x47010000)]
  0x46db8400 JavaThread "Attach Listener" daemon [_thread_blocked, id=5484, stack(0x46f70000,0x46fc0000)]
  0x46db7000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=464, stack(0x46f20000,0x46f70000)]
  0x46da9000 JavaThread "Finalizer" daemon [_thread_blocked, id=4472, stack(0x46ed0000,0x46f20000)]
  0x46da4400 JavaThread "Reference Handler" daemon [_thread_blocked, id=5688, stack(0x46e80000,0x46ed0000)]

Other Threads:
  0x46da1c00 VMThread [stack: 0x46e30000,0x46e80000] [id=3872]
  0x46dcac00 WatcherThread [stack: 0x47060000,0x470b0000] [id=4224]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
 def new generation   total 18944K, used 13555K [0x02970000, 0x03df0000, 0x17ec0000)
  eden space 16896K,  76% used [0x02970000, 0x03620910, 0x039f0000)
  from space 2048K,  27% used [0x039f0000, 0x03a7c6d8, 0x03bf0000)
  to   space 2048K,   0% used [0x03bf0000, 0x03bf0000, 0x03df0000)
 tenured generation   total 41952K, used 32850K [0x17ec0000, 0x1a7b8000, 0x42970000)
   the space 41952K,  78% used [0x17ec0000, 0x19ed4b78, 0x19ed4c00, 0x1a7b8000)
 compacting perm gen  total 33792K, used 33621K [0x42970000, 0x44a70000, 0x46970000)
   the space 33792K,  99% used [0x42970000, 0x44a456b8, 0x44a45800, 0x44a70000)
No shared spaces configured.

Dynamic libraries:
0x00400000 - 0x00424000 	D:\Tool CSI\V0.93\java\jre\bin\javaw.exe
0x7c900000 - 0x7c9b0000 	C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f5000 	C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000 	C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f02000 	C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000 	C:\WINDOWS\system32\Secur32.dll
0x7e410000 - 0x7e4a0000 	C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f58000 	C:\WINDOWS\system32\GDI32.dll
0x76390000 - 0x763ad000 	C:\WINDOWS\system32\IMM32.DLL
0x7c340000 - 0x7c396000 	D:\Tool CSI\V0.93\java\jre\bin\msvcr71.dll
0x6d7f0000 - 0x6da97000 	D:\Tool CSI\V0.93\java\jre\bin\client\jvm.dll
0x76b40000 - 0x76b6d000 	C:\WINDOWS\system32\WINMM.dll
0x6d7a0000 - 0x6d7ac000 	D:\Tool CSI\V0.93\java\jre\bin\verify.dll
0x6d320000 - 0x6d33f000 	D:\Tool CSI\V0.93\java\jre\bin\java.dll
0x6d280000 - 0x6d288000 	D:\Tool CSI\V0.93\java\jre\bin\hpi.dll
0x76bf0000 - 0x76bfb000 	C:\WINDOWS\system32\PSAPI.DLL
0x6d7e0000 - 0x6d7ef000 	D:\Tool CSI\V0.93\java\jre\bin\zip.dll
0x6d000000 - 0x6d14a000 	D:\Tool CSI\V0.93\java\jre\bin\awt.dll
0x73000000 - 0x73026000 	C:\WINDOWS\system32\WINSPOOL.DRV
0x77c10000 - 0x77c68000 	C:\WINDOWS\system32\msvcrt.dll
0x774e0000 - 0x7761d000 	C:\WINDOWS\system32\ole32.dll
0x773d0000 - 0x774d3000 	C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\COMCTL32.dll
0x77f60000 - 0x77fd6000 	C:\WINDOWS\system32\SHLWAPI.dll
0x5ad70000 - 0x5ada8000 	C:\WINDOWS\system32\uxtheme.dll
0x6d230000 - 0x6d27f000 	D:\Tool CSI\V0.93\java\jre\bin\fontmanager.dll
0x74720000 - 0x7476b000 	C:\WINDOWS\system32\MSCTF.dll
0x755c0000 - 0x755ee000 	C:\WINDOWS\system32\msctfime.ime
0x4fdd0000 - 0x4ff76000 	C:\WINDOWS\system32\d3d9.dll
0x47870000 - 0x47876000 	C:\WINDOWS\system32\d3d8thk.dll
0x77c00000 - 0x77c08000 	C:\WINDOWS\system32\VERSION.dll
0x77120000 - 0x771ab000 	C:\WINDOWS\system32\OLEAUT32.DLL
0x47b00000 - 0x47b28000 	C:\WINDOWS\system32\rsaenh.dll
0x769c0000 - 0x76a73000 	C:\WINDOWS\system32\USERENV.dll
0x5b860000 - 0x5b8b4000 	C:\WINDOWS\system32\netapi32.dll
0x6d600000 - 0x6d613000 	D:\Tool CSI\V0.93\java\jre\bin\net.dll
0x71ab0000 - 0x71ac7000 	C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000 	C:\WINDOWS\system32\WS2HELP.dll
0x71a50000 - 0x71a8f000 	C:\WINDOWS\System32\mswsock.dll
0x76f20000 - 0x76f47000 	C:\WINDOWS\system32\DNSAPI.dll
0x76fb0000 - 0x76fb8000 	C:\WINDOWS\System32\winrnr.dll
0x76f60000 - 0x76f8c000 	C:\WINDOWS\system32\WLDAP32.dll
0x47bb0000 - 0x47bd5000 	C:\Program Files\Bonjour\mdnsNSP.dll
0x76d60000 - 0x76d79000 	C:\WINDOWS\system32\Iphlpapi.dll
0x76fc0000 - 0x76fc6000 	C:\WINDOWS\system32\rasadhlp.dll
0x7c9c0000 - 0x7d1d6000 	C:\WINDOWS\system32\shell32.dll
0x6d620000 - 0x6d629000 	D:\Tool CSI\V0.93\java\jre\bin\nio.dll
0x6d1a0000 - 0x6d1c3000 	D:\Tool CSI\V0.93\java\jre\bin\dcpr.dll

VM Arguments:
jvm_args: -Xmx1024m -Duser.language=en 
java_command: com.csi.CSIMain
Launcher Type: SUN_STANDARD

Environment Variables:
CLASSPATH="C:\WINDOWS\system32\QTJava.zip"
PATH=C:\Program Files\ORADIGIT\C1_10201\bin\;C:\WINDOWS\system32;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\PROGRA~1\ORADI\BIN;C:\program Files\Common Files\PowerSoft Shared;C:\SafeGuard\PKI\Shared;C:\SAFEGU~1\PKI\Shared;C:\Program Files\Softricity\SoftGrid for Windows Desktops;D:\Tool CSI\V0.93\java\jre\bin
USERNAME=martien
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 107 Stepping 2, AuthenticAMD



---------------  S Y S T E M  ---------------

OS: Windows XP Build 2600 Service Pack 2

CPU:total 2 (2 cores per cpu, 1 threads per core) family 15 model 107 stepping 2, cmov, cx8, fxsr, mmx, sse, sse2, sse3, mmxext, 3dnow, 3dnowext

Memory: 4k page, physical 2029932k(709508k free), swap 3902016k(2876812k free)

vm_info: Java HotSpot(TM) Client VM (17.1-b03) for windows-x86 JRE (1.6.0_22-b04), built on Sep 15 2010 00:56:36 by "java_re" with MS VC++ 7.1 (VS2003)


> JVM Crash
> ---------
>
>                 Key: PIVOT-666
>                 URL: https://issues.apache.org/jira/browse/PIVOT-666
>             Project: Pivot
>          Issue Type: Bug
>    Affects Versions: 1.5.1
>         Environment: Windows XP
>            Reporter: LG
>            Priority: Blocker
>
> The customer complains about frequent and random JVM crash when using our application.
> The JVM crash log tells that the crash occured in the awt.dll 
> This occured  with the JRE 6.0_17 version and I tried to update to the latest version but the crash happens again
> Here is the dump of the JVM crash
> #
> # A fatal error has been detected by the Java Runtime Environment:
> #
> #  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d0f0f1d, pid=3492, tid=2688
> #
> # JRE version: 6.0_17-b04
> # Java VM: Java HotSpot(TM) Client VM (14.3-b01 mixed mode windows-x86 )
> # Problematic frame:
> # C  [awt.dll+0x40f1d]
> #
> # If you would like to submit a bug report, please visit:
> #   http://java.sun.com/webapps/bugreport/crash.jsp
> # The crash happened outside the Java Virtual Machine in native code.
> # See problematic frame for where to report the bug.
> #
> ---------------  T H R E A D  ---------------
> Current thread (0x4732a400):  JavaThread "AWT-Windows" daemon [_thread_in_native, id=2688, stack(0x47820000,0x47870000)]
> siginfo: ExceptionCode=0xc0000005, writing address 0xe2073380
> Registers:
> EAX=0x02d03b94, EBX=0x00000040, ECX=0x00000010, EDX=0xe2073380
> ESP=0x4786f294, EBP=0x00000040, ESI=0x02d03b94, EDI=0xe2073380
> EIP=0x6d0f0f1d, EFLAGS=0x00010212
> Top of Stack: (sp=0x4786f294)
> 0x4786f294:   4786f2f0 00000010 4786f374 00000010
> 0x4786f2a4:   6d15aa27 00000040 00000400 00000010
> 0x4786f2b4:   00000010 4786f4f0 4786f2f0 00000000
> 0x4786f2c4:   00000000 00000010 4741eb70 00000100
> 0x4786f2d4:   00114d40 00000400 e2073380 00000000
> 0x4786f2e4:   00000000 00000010 00000010 00000000
> 0x4786f2f4:   00000000 00000010 00000010 00000000
> 0x4786f304:   00000000 00000004 00000400 00000000 
> Instructions: (pc=0x6d0f0f1d)
> 0x6d0f0f0d:   00 00 00 8b 4c 24 14 8b e9 c1 e9 02 8b f0 8b fa
> 0x6d0f0f1d:   f3 a5 8b cd 83 e1 03 f3 a4 8b 74 24 18 8b 4c 24 
> Stack: [0x47820000,0x47870000],  sp=0x4786f294,  free space=316k
> Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
> C  [awt.dll+0x40f1d]
> [error occurred during error reporting (printing native stack), id 0xc0000005]
> Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
> j  sun.awt.windows.WToolkit.eventLoop()V+0
> j  sun.awt.windows.WToolkit.run()V+69
> j  java.lang.Thread.run()V+11
> v  ~StubRoutines::call_stub
> ---------------  P R O C E S S  ---------------
> Java Threads: ( => current thread )
>   0x47246800 JavaThread "Store com.csi.domain.Offer Spool Thread" daemon [_thread_blocked, id=2160, stack(0x48c30000,0x48c80000)]
>   0x47541400 JavaThread "Store com.csi.domain.Scenario Spool Thread" daemon [_thread_blocked, id=3296, stack(0x48c90000,0x48ce0000)]
>   0x476fb400 JavaThread "Store org.hibernate.cache.StandardQueryCache Spool Thread" daemon [_thread_blocked, id=3016, stack(0x48220000,0x48270000)]
>   0x483c7800 JavaThread "Store org.hibernate.cache.UpdateTimestampsCache Spool Thread" daemon [_thread_blocked, id=3524, stack(0x48180000,0x481d0000)]
>   0x48418800 JavaThread "H2 Log Writer CSI.DB" daemon [_thread_blocked, id=948, stack(0x481d0000,0x48220000)]
>   0x47378800 JavaThread "H2 File Lock Watchdog D:\CSI\V0.92\db\csi.db.lock.db" daemon [_thread_blocked, id=2036, stack(0x48130000,0x48180000)]
>   0x475ff000 JavaThread "D3D Screen Updater" daemon [_thread_blocked, id=2552, stack(0x47d90000,0x47de0000)]
>   0x47432800 JavaThread "Timer-0" [_thread_blocked, id=2752, stack(0x47920000,0x47970000)]
>   0x00397800 JavaThread "DestroyJavaVM" [_thread_blocked, id=4048, stack(0x003b0000,0x00400000)]
>   0x47407400 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=2132, stack(0x478d0000,0x47920000)]
> =>0x4732a400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2688, stack(0x47820000,0x47870000)]
>   0x473d9400 JavaThread "AWT-Shutdown" [_thread_blocked, id=2380, stack(0x477d0000,0x47820000)]
>   0x47404400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=228, stack(0x47780000,0x477d0000)]
>   0x46e41800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2388, stack(0x47090000,0x470e0000)]
>   0x46e3b800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2836, stack(0x47040000,0x47090000)]
>   0x46e3a000 JavaThread "Attach Listener" daemon [_thread_blocked, id=576, stack(0x46ff0000,0x47040000)]
>   0x46e38c00 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2476, stack(0x46fa0000,0x46ff0000)]
>   0x46e29c00 JavaThread "Finalizer" daemon [_thread_blocked, id=2332, stack(0x46f50000,0x46fa0000)]
>   0x46e25000 JavaThread "Reference Handler" daemon [_thread_blocked, id=3896, stack(0x46f00000,0x46f50000)]
> Other Threads:
>   0x46e21000 VMThread [stack: 0x46eb0000,0x46f00000] [id=2696]
>   0x46e4c000 WatcherThread [stack: 0x470e0000,0x47130000] [id=3460]
> VM state:not at safepoint (normal execution)
> VM Mutex/Monitor currently owned by a thread: None
> Heap
>  def new generation   total 6912K, used 3955K [0x02970000, 0x030e0000, 0x07830000)
>   eden space 6208K,  60% used [0x02970000, 0x02d16f08, 0x02f80000)
>   from space 704K,  30% used [0x02f80000, 0x02fb6098, 0x03030000)
>   to   space 704K,   0% used [0x03030000, 0x03030000, 0x030e0000)
>  tenured generation   total 90956K, used 73555K [0x07830000, 0x0d103000, 0x42970000)
>    the space 90956K,  80% used [0x07830000, 0x0c004d70, 0x0c004e00, 0x0d103000)
>  compacting perm gen  total 34048K, used 33935K [0x42970000, 0x44ab0000, 0x46970000)
>    the space 34048K,  99% used [0x42970000, 0x44a93e88, 0x44a94000, 0x44ab0000)
> No shared spaces configured.
> Dynamic libraries:
> 0x00400000 - 0x00424000 	D:\CSI\V0.92\java\jre\bin\javaw.exe
> 0x7c900000 - 0x7c9b0000 	C:\WINDOWS\system32\ntdll.dll
> 0x7c800000 - 0x7c8f5000 	C:\WINDOWS\system32\kernel32.dll
> 0x77dd0000 - 0x77e6b000 	C:\WINDOWS\system32\ADVAPI32.dll
> 0x77e70000 - 0x77f02000 	C:\WINDOWS\system32\RPCRT4.dll
> 0x77fe0000 - 0x77ff1000 	C:\WINDOWS\system32\Secur32.dll
> 0x7e410000 - 0x7e4a0000 	C:\WINDOWS\system32\USER32.dll
> 0x77f10000 - 0x77f58000 	C:\WINDOWS\system32\GDI32.dll
> 0x76390000 - 0x763ad000 	C:\WINDOWS\system32\IMM32.DLL
> 0x7c340000 - 0x7c396000 	D:\CSI\V0.92\java\jre\bin\msvcr71.dll
> 0x6d8b0000 - 0x6db3b000 	D:\CSI\V0.92\java\jre\bin\client\jvm.dll
> 0x76b40000 - 0x76b6d000 	C:\WINDOWS\system32\WINMM.dll
> 0x6d860000 - 0x6d86c000 	D:\CSI\V0.92\java\jre\bin\verify.dll
> 0x6d3e0000 - 0x6d3ff000 	D:\CSI\V0.92\java\jre\bin\java.dll
> 0x6d340000 - 0x6d348000 	D:\CSI\V0.92\java\jre\bin\hpi.dll
> 0x76bf0000 - 0x76bfb000 	C:\WINDOWS\system32\PSAPI.DLL
> 0x6d8a0000 - 0x6d8af000 	D:\CSI\V0.92\java\jre\bin\zip.dll
> 0x6d0b0000 - 0x6d1fa000 	D:\CSI\V0.92\java\jre\bin\awt.dll
> 0x73000000 - 0x73026000 	C:\WINDOWS\system32\WINSPOOL.DRV
> 0x77c10000 - 0x77c68000 	C:\WINDOWS\system32\msvcrt.dll
> 0x774e0000 - 0x7761d000 	C:\WINDOWS\system32\ole32.dll
> 0x773d0000 - 0x774d3000 	C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
> 0x77f60000 - 0x77fd6000 	C:\WINDOWS\system32\SHLWAPI.dll
> 0x6d2e0000 - 0x6d334000 	D:\CSI\V0.92\java\jre\bin\fontmanager.dll
> 0x74720000 - 0x7476b000 	C:\WINDOWS\system32\MSCTF.dll
> 0x755c0000 - 0x755ee000 	C:\WINDOWS\system32\msctfime.ime
> 0x4fdd0000 - 0x4ff76000 	C:\WINDOWS\system32\d3d9.dll
> 0x478b0000 - 0x478b6000 	C:\WINDOWS\system32\d3d8thk.dll
> 0x77c00000 - 0x77c08000 	C:\WINDOWS\system32\VERSION.dll
> 0x605d0000 - 0x605d9000 	C:\WINDOWS\system32\mslbui.dll
> 0x47a50000 - 0x47a78000 	C:\WINDOWS\system32\rsaenh.dll
> 0x769c0000 - 0x76a73000 	C:\WINDOWS\system32\USERENV.dll
> 0x5b860000 - 0x5b8b4000 	C:\WINDOWS\system32\netapi32.dll
> 0x6d6c0000 - 0x6d6d3000 	D:\CSI\V0.92\java\jre\bin\net.dll
> 0x71ab0000 - 0x71ac7000 	C:\WINDOWS\system32\WS2_32.dll
> 0x71aa0000 - 0x71aa8000 	C:\WINDOWS\system32\WS2HELP.dll
> 0x71a50000 - 0x71a8f000 	C:\WINDOWS\System32\mswsock.dll
> 0x76f20000 - 0x76f47000 	C:\WINDOWS\system32\DNSAPI.dll
> 0x76fb0000 - 0x76fb8000 	C:\WINDOWS\System32\winrnr.dll
> 0x76f60000 - 0x76f8c000 	C:\WINDOWS\system32\WLDAP32.dll
> 0x76fc0000 - 0x76fc6000 	C:\WINDOWS\system32\rasadhlp.dll
> 0x7c9c0000 - 0x7d1d6000 	C:\WINDOWS\system32\shell32.dll
> 0x6d6e0000 - 0x6d6e9000 	D:\CSI\V0.92\java\jre\bin\nio.dll
> 0x6d250000 - 0x6d273000 	D:\CSI\V0.92\java\jre\bin\dcpr.dll
> VM Arguments:
> jvm_args: -Xmx1024m 
> java_command: com.csi.CSIMain
> Launcher Type: SUN_STANDARD
> Environment Variables:
> CLASSPATH="C:\WINDOWS\system32\QTJava.zip"
> PATH=C:\Program Files\ORADIGIT\C1_10201\bin\;C:\WINDOWS\system32;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\PROGRA~1\ORADI\BIN;C:\program Files\Common Files\PowerSoft Shared;C:\SafeGuard\PKI\Shared;C:\SAFEGU~1\PKI\Shared;C:\Program Files\Softricity\SoftGrid for Windows Desktops;C:\Program Files\Common Files\PowerSoft Shared\PB10532A\;D:\CSI\V0.92\java\jre\bin
> USERNAME=bettial
> OS=Windows_NT
> PROCESSOR_IDENTIFIER=x86 Family 15 Model 107 Stepping 2, AuthenticAMD
> ---------------  S Y S T E M  ---------------
> OS: Windows XP Build 2600 Service Pack 2
> CPU:total 2 (2 cores per cpu, 1 threads per core) family 15 model 107 stepping 2, cmov, cx8, fxsr, mmx, sse, sse2, sse3, mmxext, 3dnow, 3dnowext
> Memory: 4k page, physical 2029932k(700856k free), swap 3902296k(2780724k free)
> vm_info: Java HotSpot(TM) Client VM (14.3-b01) for windows-x86 JRE (1.6.0_17-b04), built on Oct 11 2009 00:52:06 by "java_re" with MS VC++ 7.1
> time: Mon Oct 18 09:13:25 2010
> elapsed time: 2421 seconds
> Thanks.
> Lionel

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