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Posted to dev@openoffice.apache.org by Rob Weir <ro...@apache.org> on 2012/08/06 23:10:36 UTC

Need MWiki Admin assistance to correct Google Analytics code

I need some help, from a MWiki admin, to fix the issue reported here:
https://issues.apache.org/ooo/show_bug.cgi?id=120301

I tried a JIRA issue with Infra, but they said that our admins need to
handle this.

I'd be happy to do this myself, but I don't have permissions.

Thanks!

-Rob

Re: Need MWiki Admin assistance to correct Google Analytics code

Posted by Dave Fisher <da...@comcast.net>.
On Aug 14, 2012, at 1:27 AM, TJ Frazier wrote:

> On 8/13/2012 23:09, Dave Fisher wrote:
>> 
>> On Aug 13, 2012, at 4:39 PM, TJ Frazier wrote:
>> 
>>> On 8/13/2012 17:20, Dave Fisher wrote:
>>>> 
>>>> On Aug 13, 2012, at 1:35 PM, Rob Weir wrote:
>>>> 
>>>>> No response to this note or BZ issue :-(
>>>>> 
>>>>> https://issues.apache.org/ooo/show_bug.cgi?id=120301
>>>>> 
>>>>> I'm told that we have only two people who have sys admin access to the
>>>>> wiki:  imacat and Raphael.
>>>>> 
>>>>> I appreciate that we're all busy with many other things, but I'd
>>>>> greatly appreciate it if this change can be made.  It should be easy
>>>>> since Google Analytics is already integrated.  We just need to update
>>>>> the account codes.
>>>> 
>>>> I am also looking for help from the MWiki Admin to complete the activation of wiki.openoffice.org. It looks like the ATS code needs to recognize the URL (or MWiki does). The httpd config is simple so the trouble is not there.
>>>> 
>>>> Regards,
>>>> Dave
>>>> 
>>> Dave,
>>> AFAIK, Mwiki is only listening on 127.0.0.1, or some such, with ATS on the other end. I know of no one with ATS expertise (I would like to complain about stale pages), but it /is/ an active Apache project ...
>> 
>> BTW - The MWiki now answers to wiki.openoffice.org.
>> 
>> wiki.services.openoffice.org, doc.services.openoffice.org and ooo-wiki.apache.org are all redirected to wiki.openoffice.org.
>> 
>> This all happens in DNS and Apache Traffic Server.
>> 
>> Please describe the stale page problem.
>> 
>> Regards,
>> Dave
>> 
> Thanks for your work; the users will appreciate it.
> 
> The "stale page" problem has been on the back burner for several reasons: (1) it is "flaky" (unable to reproduce to order); (2) there is a 100% workaround, although tricky: see
> <http://wiki.openoffice.org/wiki/Moving_Day>
> (which, looking up the above link, I just this minute needed to use!); and (3) the cache times out on its own, eventually.
> 
> Most commonly, I land on a page displaying the "Log In / Create Account" link. Sometimes (like today) I need to log in; other times I see the "You are logged in as" dialog, with the login box all filled out. Whatever I do, the subsequent display still shows the un-logged-in page. Rarely, I am already logged in, and link to a page which displays "Log In" (frequently not in English; usually German).
> Worst, after editing a page and saving, the subsequent display shows the unchanged original (scary!). In all cases, the "&purge=1" returns to normalcy.
> 
> You can see on the ML's that other users hit the same problem. I refer them to "Moving Day".
> 
> I attribute the problem to ATS, only because I never saw it until ATS was added (not definitive). So far, I have not seen any stale pages logged in to another user, as I did at Collabnet. That would be a major security breach, and I would raise hell.
> 
> Thanks for listening. Anything you can do about it would be a big help.

We have the ability to control and access cache information. See http://trafficserver.apache.org/docs/v2/admin/cache.htm

Infra is helpful on #asfinfra but you may want to file a JIRA.

Regards,
Dave

> 
> /tj/
>>> 
>>> /tj/
>>>>> 
>>>>> Thanks!
>>>>> 
>>>>> -Rob
>>>>> 
>>>>> On Mon, Aug 6, 2012 at 5:10 PM, Rob Weir <ro...@apache.org> wrote:
>>>>>> I need some help, from a MWiki admin, to fix the issue reported here:
>>>>>> https://issues.apache.org/ooo/show_bug.cgi?id=120301
>>>>>> 
>>>>>> I tried a JIRA issue with Infra, but they said that our admins need to
>>>>>> handle this.
>>>>>> 
>>>>>> I'd be happy to do this myself, but I don't have permissions.
>>>>>> 
>>>>>> Thanks!
>>>>>> 
>>>>>> -Rob
> 
> 


Re: Need MWiki Admin assistance to correct Google Analytics code

Posted by TJ Frazier <tj...@cfl.rr.com>.
On 8/13/2012 23:09, Dave Fisher wrote:
>
> On Aug 13, 2012, at 4:39 PM, TJ Frazier wrote:
>
>> On 8/13/2012 17:20, Dave Fisher wrote:
>>>
>>> On Aug 13, 2012, at 1:35 PM, Rob Weir wrote:
>>>
>>>> No response to this note or BZ issue :-(
>>>>
>>>> https://issues.apache.org/ooo/show_bug.cgi?id=120301
>>>>
>>>> I'm told that we have only two people who have sys admin access to the
>>>> wiki:  imacat and Raphael.
>>>>
>>>> I appreciate that we're all busy with many other things, but I'd
>>>> greatly appreciate it if this change can be made.  It should be easy
>>>> since Google Analytics is already integrated.  We just need to update
>>>> the account codes.
>>>
>>> I am also looking for help from the MWiki Admin to complete the activation of wiki.openoffice.org. It looks like the ATS code needs to recognize the URL (or MWiki does). The httpd config is simple so the trouble is not there.
>>>
>>> Regards,
>>> Dave
>>>
>> Dave,
>> AFAIK, Mwiki is only listening on 127.0.0.1, or some such, with ATS on the other end. I know of no one with ATS expertise (I would like to complain about stale pages), but it /is/ an active Apache project ...
>
> BTW - The MWiki now answers to wiki.openoffice.org.
>
> wiki.services.openoffice.org, doc.services.openoffice.org and ooo-wiki.apache.org are all redirected to wiki.openoffice.org.
>
> This all happens in DNS and Apache Traffic Server.
>
> Please describe the stale page problem.
>
> Regards,
> Dave
>
Thanks for your work; the users will appreciate it.

The "stale page" problem has been on the back burner for several 
reasons: (1) it is "flaky" (unable to reproduce to order); (2) there is 
a 100% workaround, although tricky: see
<http://wiki.openoffice.org/wiki/Moving_Day>
  (which, looking up the above link, I just this minute needed to use!); 
and (3) the cache times out on its own, eventually.

Most commonly, I land on a page displaying the "Log In / Create Account" 
link. Sometimes (like today) I need to log in; other times I see the 
"You are logged in as" dialog, with the login box all filled out. 
Whatever I do, the subsequent display still shows the un-logged-in page. 
Rarely, I am already logged in, and link to a page which displays "Log 
In" (frequently not in English; usually German).
Worst, after editing a page and saving, the subsequent display shows the 
unchanged original (scary!). In all cases, the "&purge=1" returns to 
normalcy.

You can see on the ML's that other users hit the same problem. I refer 
them to "Moving Day".

I attribute the problem to ATS, only because I never saw it until ATS 
was added (not definitive). So far, I have not seen any stale pages 
logged in to another user, as I did at Collabnet. That would be a major 
security breach, and I would raise hell.

Thanks for listening. Anything you can do about it would be a big help.

/tj/
>>
>> /tj/
>>>>
>>>> Thanks!
>>>>
>>>> -Rob
>>>>
>>>> On Mon, Aug 6, 2012 at 5:10 PM, Rob Weir <ro...@apache.org> wrote:
>>>>> I need some help, from a MWiki admin, to fix the issue reported here:
>>>>> https://issues.apache.org/ooo/show_bug.cgi?id=120301
>>>>>
>>>>> I tried a JIRA issue with Infra, but they said that our admins need to
>>>>> handle this.
>>>>>
>>>>> I'd be happy to do this myself, but I don't have permissions.
>>>>>
>>>>> Thanks!
>>>>>
>>>>> -Rob



Re: Need MWiki Admin assistance to correct Google Analytics code

Posted by Dave Fisher <da...@comcast.net>.
On Aug 13, 2012, at 4:39 PM, TJ Frazier wrote:

> On 8/13/2012 17:20, Dave Fisher wrote:
>> 
>> On Aug 13, 2012, at 1:35 PM, Rob Weir wrote:
>> 
>>> No response to this note or BZ issue :-(
>>> 
>>> https://issues.apache.org/ooo/show_bug.cgi?id=120301
>>> 
>>> I'm told that we have only two people who have sys admin access to the
>>> wiki:  imacat and Raphael.
>>> 
>>> I appreciate that we're all busy with many other things, but I'd
>>> greatly appreciate it if this change can be made.  It should be easy
>>> since Google Analytics is already integrated.  We just need to update
>>> the account codes.
>> 
>> I am also looking for help from the MWiki Admin to complete the activation of wiki.openoffice.org. It looks like the ATS code needs to recognize the URL (or MWiki does). The httpd config is simple so the trouble is not there.
>> 
>> Regards,
>> Dave
>> 
> Dave,
> AFAIK, Mwiki is only listening on 127.0.0.1, or some such, with ATS on the other end. I know of no one with ATS expertise (I would like to complain about stale pages), but it /is/ an active Apache project ...

BTW - The MWiki now answers to wiki.openoffice.org.

wiki.services.openoffice.org, doc.services.openoffice.org and ooo-wiki.apache.org are all redirected to wiki.openoffice.org.

This all happens in DNS and Apache Traffic Server.

Please describe the stale page problem.

Regards,
Dave

> 
> /tj/
>>> 
>>> Thanks!
>>> 
>>> -Rob
>>> 
>>> On Mon, Aug 6, 2012 at 5:10 PM, Rob Weir <ro...@apache.org> wrote:
>>>> I need some help, from a MWiki admin, to fix the issue reported here:
>>>> https://issues.apache.org/ooo/show_bug.cgi?id=120301
>>>> 
>>>> I tried a JIRA issue with Infra, but they said that our admins need to
>>>> handle this.
>>>> 
>>>> I'd be happy to do this myself, but I don't have permissions.
>>>> 
>>>> Thanks!
>>>> 
>>>> -Rob
>> 
>> 
>> 
> 
> 


Re: Need MWiki Admin assistance to correct Google Analytics code

Posted by TJ Frazier <tj...@cfl.rr.com>.
On 8/13/2012 17:20, Dave Fisher wrote:
>
> On Aug 13, 2012, at 1:35 PM, Rob Weir wrote:
>
>> No response to this note or BZ issue :-(
>>
>> https://issues.apache.org/ooo/show_bug.cgi?id=120301
>>
>> I'm told that we have only two people who have sys admin access to the
>> wiki:  imacat and Raphael.
>>
>> I appreciate that we're all busy with many other things, but I'd
>> greatly appreciate it if this change can be made.  It should be easy
>> since Google Analytics is already integrated.  We just need to update
>> the account codes.
>
> I am also looking for help from the MWiki Admin to complete the activation of wiki.openoffice.org. It looks like the ATS code needs to recognize the URL (or MWiki does). The httpd config is simple so the trouble is not there.
>
> Regards,
> Dave
>
Dave,
AFAIK, Mwiki is only listening on 127.0.0.1, or some such, with ATS on 
the other end. I know of no one with ATS expertise (I would like to 
complain about stale pages), but it /is/ an active Apache project ...

/tj/
>>
>> Thanks!
>>
>> -Rob
>>
>> On Mon, Aug 6, 2012 at 5:10 PM, Rob Weir <ro...@apache.org> wrote:
>>> I need some help, from a MWiki admin, to fix the issue reported here:
>>> https://issues.apache.org/ooo/show_bug.cgi?id=120301
>>>
>>> I tried a JIRA issue with Infra, but they said that our admins need to
>>> handle this.
>>>
>>> I'd be happy to do this myself, but I don't have permissions.
>>>
>>> Thanks!
>>>
>>> -Rob
>
>
>



Re: Need MWiki Admin assistance to correct Google Analytics code

Posted by Dave Fisher <da...@comcast.net>.
On Aug 13, 2012, at 1:35 PM, Rob Weir wrote:

> No response to this note or BZ issue :-(
> 
> https://issues.apache.org/ooo/show_bug.cgi?id=120301
> 
> I'm told that we have only two people who have sys admin access to the
> wiki:  imacat and Raphael.
> 
> I appreciate that we're all busy with many other things, but I'd
> greatly appreciate it if this change can be made.  It should be easy
> since Google Analytics is already integrated.  We just need to update
> the account codes.

I am also looking for help from the MWiki Admin to complete the activation of wiki.openoffice.org. It looks like the ATS code needs to recognize the URL (or MWiki does). The httpd config is simple so the trouble is not there.

Regards,
Dave

> 
> Thanks!
> 
> -Rob
> 
> On Mon, Aug 6, 2012 at 5:10 PM, Rob Weir <ro...@apache.org> wrote:
>> I need some help, from a MWiki admin, to fix the issue reported here:
>> https://issues.apache.org/ooo/show_bug.cgi?id=120301
>> 
>> I tried a JIRA issue with Infra, but they said that our admins need to
>> handle this.
>> 
>> I'd be happy to do this myself, but I don't have permissions.
>> 
>> Thanks!
>> 
>> -Rob


Re: Need MWiki Admin assistance to correct Google Analytics code

Posted by Rob Weir <ro...@apache.org>.
No response to this note or BZ issue :-(

https://issues.apache.org/ooo/show_bug.cgi?id=120301

I'm told that we have only two people who have sys admin access to the
wiki:  imacat and Raphael.

I appreciate that we're all busy with many other things, but I'd
greatly appreciate it if this change can be made.  It should be easy
since Google Analytics is already integrated.  We just need to update
the account codes.

Thanks!

-Rob

On Mon, Aug 6, 2012 at 5:10 PM, Rob Weir <ro...@apache.org> wrote:
> I need some help, from a MWiki admin, to fix the issue reported here:
> https://issues.apache.org/ooo/show_bug.cgi?id=120301
>
> I tried a JIRA issue with Infra, but they said that our admins need to
> handle this.
>
> I'd be happy to do this myself, but I don't have permissions.
>
> Thanks!
>
> -Rob