Bug tracking question

["Robert M.Zigweid" <rz...@zigweid.net>]

I recently submitted an issue into IssueZilla, and then realized that I 
wanted to add an additional comment to it.  Unfortunately, I am either 
blind to it, or don't have permissions to add comments to my own 
issues?  Is there something that I'm missing here?  How else am I 
supposed to communicate additional information to the developers about 
an issue?  The bugs mailing list?
-- 
Robert M. Zigweid                           rzigweid@zigweid.net
                                             http://rzigweid.zigweid.net


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Re: Bug tracking question

[Ben Collins-Sussman <su...@collab.net>]

On Wed, 2004-03-24 at 09:32, Robert M.Zigweid wrote:
> I recently submitted an issue into IssueZilla, and then realized that I 
> wanted to add an additional comment to it.  Unfortunately, I am either 
> blind to it, or don't have permissions to add comments to my own 
> issues?  Is there something that I'm missing here?  How else am I 
> supposed to communicate additional information to the developers about 
> an issue?  The bugs mailing list?

Any anonymous user can post an issue to the bugtracker, but only
registered users with "observer" role on the project can append to an
issue.  Silly, yes, we know.  

So make a tigris login for yourself and request the 'observer' role on
the subversion project.

But as a side note:  in this community, the developers much prefer that
users bring up perceived bugs on mailing lists before filing anything: 
"is this a bug?".  If we think you've actually found a bug, we'll ask
you to file it.  (Otherwise, we end up with hundreds of bugs that are
either duplicates of existing ones, or simple PEBKAC issues.)



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