[GitHub] [cordova] erisu opened a new pull request #210: chore: improve the issue tracker process

[GitBox <gi...@apache.org>]

erisu opened a new pull request #210: chore: improve the issue tracker process
URL: https://github.com/apache/cordova/pull/210
 
 
   ### Motivation, Context & Description
   
   Improve the issue tracker process by using Probot apps to manage certain tedious tasks.
   
   * Please see mailing thread for detail discussion.
   * Please comment freely on the setting values here as well.
   
   ## Overview based on settings
   
   **For proper Issues & PRs**
   
   - After 2 months of no activity, the issue/pr will become stale and the thread will be warned. A "stale" label is appended.
   - After 2 weeks of being stale, and continues to have no activity, the issue/pr is closed.
   - After 2 weeks of being closed, and continues to have no activity, the issue/pr thread will become locked.
   
   In total, this process covers ~3 months. (88 days exactly). After being flagged stale, users have still enough time to create an activity to prevent the app from closing and locking the thread.
   
   Additionally, I have also declared labels of "security" and "pinned" to be ignored by the app so it will never go stale.
   
   **For issues & PRs that have no description or matches the template.**
   
   - Shortly after the submission of a bad issue or pr, the app will post a warning that information must be provided. Also, "info-needed" label is applied
   - After 4 days of no response, the bot will close the issue. (PR will need to be manually managed for now)
   - After 2 weeks of being closed,  and continues to have no activity, the issue/pr thread will become locked.
   
   In total, this process covers ~18 days. The author of the ticket will have enough time to correct the issue before the app closes and locks the thread.

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