DO NOT REPLY [Bug 10128] - 1.3.26 (somebody updating bugzilla?): mod_proxy, no-cache and 304

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1.3.26 (somebody updating bugzilla?): mod_proxy, no-cache and 304





------- Additional Comments From trawick@apache.org  2002-06-21 16:13 -------
Thanks for your report, especially for the patch.  I hope the code issue is 
resolved shortly.

I'm really sorry about the hard feelings you have regarding Apache developers
and the Apache development process, particularly with regard to problem 
reports.  I suspect that you may have unrealistic expectations about how Apache 
is developed.  We are all volunteers here, doing the best we can.  It is 
frustrating to follow these bug reports, many of which are for build problems 
on machines that have screwy tool setups that we could never hope to 
duplicate.  Still more are from people who never respond to requests to test 
patches or submit more information for diagnosis.  And yet many PRs are 
resolved on a regular basis.  I'm quite sure that the delay
in handling your PR was due to a lack of appropriate knowledge among those 
people who volunteer to follow the PRs and attempt to help the user community 
through this channel.  In many instances, the person encountering the problem 
knows much more about it than we humble souls following the PRs.  In cases like 
this, the best way for the person encountering the problem to make progress is 
to discuss the issue on one of the mailing lists or newsgroups and try to find 
someone with the right skills to get involved.

Alternatively, there are various companies and perhaps individuals who are 
willing to provide more tangible support for Apache or web servers based 
directly on Apache.  In case it is important to you, part of what you get when 
you mail them the check is the ability to berate them until they fix whatever 
problem you are encountering.  

And as you have discovered, you are certainly empowered to work out a problem 
yourself without involving any third parties.  No Apache developer would deny 
the fact that a great number of issues are resolved, with fixes contributed, by 
the end users themselves.  The important "product" we produce, extending beyond 
a particular piece of downloadable software, is a framework for people to 
contribute towards its continual improvement.  Such contributions are well-
documented in the CHANGES files and are what makes Apache a reasonable solution 
for many people.

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