[Issue 127273] New: Open Office Draw Crashes when trying to open a file

[bu...@apache.org]

https://bz.apache.org/ooo/show_bug.cgi?id=127273

          Issue ID: 127273
        Issue Type: DEFECT
           Summary: Open Office Draw Crashes when trying to open a file
           Product: Draw
           Version: 4.1.3
          Hardware: PC
                OS: Windows Vista
            Status: UNCONFIRMED
          Severity: Major
          Priority: P5 (lowest)
         Component: editing
          Assignee: issues@openoffice.apache.org
          Reporter: deer_tracker42@yahoo.com
  Target Milestone: ---

I have used Open Office Draw to create a newsletter for a non-profit
organization for over 2 years. Suddenly, when I try to open a file I created in
the past, it crashes and tells me it will recover the file, but it never does.
I have removed the program from my PC, instslled the latest version and it
still does it. I have erased the registrymodifications.xcu  file to no avail. I
have done this process three times and it still fails to open my files. I have
backups of all the created files on two other drives and I get the same result
with them. 

It appears there is a file that is corrupted that is not removed during an
uninstall. I need to know how to resolve this. One would think that an
uninstall should clean the PC of all traces of the program. I really need to
get my newsletter out, so I would appreciate any help I can get.

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 127273] Open Office Draw Crashes when trying to open a file

[bu...@apache.org]

https://bz.apache.org/ooo/show_bug.cgi?id=127273

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |NOT_AN_ISSUE
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |oooforum@free.fr

--- Comment #1 from oooforum (fr) <oo...@free.fr> ---
Your bug report is being closed as NOT_AN_ISSUE due to  lack of information
which is needed in order to accurately reproduce and confirm the problem. We
need the following information:

a) Provide a step-by-step procedure to reproduce (the simpler will be the
better)

b) Provide any test case(s) which will help us confirm the problem (like a
sample document)

c) Provide screenshots of the problem if you think it might help

Once all of this is done, please set the bug back to UNCONFIRMED and we will
attempt to reproduce the issue.

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 127273] Open Office Draw Crashes when trying to open a file

[bu...@apache.org]

https://bz.apache.org/ooo/show_bug.cgi?id=127273

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

-- 
You are receiving this mail because:
You are the assignee for the issue.