You are viewing a plain text version of this content. The canonical link for it is here.
Posted to notifications@superset.apache.org by GitBox <gi...@apache.org> on 2021/09/20 06:51:49 UTC
[GitHub] [superset] ValentinC-BR opened a new issue #16742: Charts in dashboards are subject to frequent errors with Chrome users
ValentinC-BR opened a new issue #16742:
URL: https://github.com/apache/superset/issues/16742
Since Superset 1.x, all our Chrome users get recurrent errors on charts loading (in dashboards), forcing them to refresh the page
### Expected results
All the charts are displayed without errors.
### Actual results
The following error is (randomly ?) displayed : Unexpected error
When we click on "See More", here's the error we get :
> \<html>
>\<head>\<title>502 Bad Gateway\</title>\</head>
> \<body>
> \<center>\<h1>502 Bad Gateway\</h1>\</center>
> \</body>
> \</html>
> \<!-- a padding to disable MSIE and Chrome friendly error page -->
> \<!-- a padding to disable MSIE and Chrome friendly error page -->
> \<!-- a padding to disable MSIE and Chrome friendly error page -->
> \<!-- a padding to disable MSIE and Chrome friendly error page -->
> \<!-- a padding to disable MSIE and Chrome friendly error page -->
> \<!-- a padding to disable MSIE and Chrome friendly error page -->
Important :
* This can happen in one ore several charts.
* This usually disappears when refreshing the page once or twice
* This only happens in dashboards (we've never had this issue in "View chart in explore")
* This seems to concern only Chrome users (Firefox users did not complain about this)
#### Screenshots
What we can see in dashboards :
What we see in "See more" :
#### How to reproduce the bug
1. Use Google Chrome
2. Open any dashboard
### Environment
superset version: 1.3.0
python version: 3.7.9
node.js version: doesn't apply, I run on Kubernetes, using gunicorn as server
source : Athena
### Checklist
Make sure to follow these steps before submitting your issue - thank you!
- [ ] I have checked the superset logs for python stacktraces and included it here as text if there are any.
- [X] I have reproduced the issue with at least the latest released version of superset.
- [X] I have checked the issue tracker for the same issue and I haven't found one similar.
### Additional context
/
--
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.
To unsubscribe, e-mail: notifications-unsubscribe@superset.apache.org
For queries about this service, please contact Infrastructure at:
users@infra.apache.org
---------------------------------------------------------------------
To unsubscribe, e-mail: notifications-unsubscribe@superset.apache.org
For additional commands, e-mail: notifications-help@superset.apache.org
[GitHub] [superset] ValentinC-BR commented on issue #16742: Charts in dashboards are subject to frequent errors with Chrome users
Posted by GitBox <gi...@apache.org>.
ValentinC-BR commented on issue #16742:
URL: https://github.com/apache/superset/issues/16742#issuecomment-958694981
No.
I have no other choice than refreshing the page each time it occurs.
--
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.
To unsubscribe, e-mail: notifications-unsubscribe@superset.apache.org
For queries about this service, please contact Infrastructure at:
users@infra.apache.org
---------------------------------------------------------------------
To unsubscribe, e-mail: notifications-unsubscribe@superset.apache.org
For additional commands, e-mail: notifications-help@superset.apache.org
[GitHub] [superset] Pinimo commented on issue #16742: Charts in dashboards are subject to frequent errors with Chrome users
Posted by GitBox <gi...@apache.org>.
Pinimo commented on issue #16742:
URL: https://github.com/apache/superset/issues/16742#issuecomment-970113525
Hi @vivek-kandhvar ! Nice to see we're not alone :wink: On the whole, I can answer we did not change much configuration when moving to 1.x (1.1 and 1.2 in our case). But our config is constantly evolving so I cannot guarantee it with perfect certainty.
--
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.
To unsubscribe, e-mail: notifications-unsubscribe@superset.apache.org
For queries about this service, please contact Infrastructure at:
users@infra.apache.org
---------------------------------------------------------------------
To unsubscribe, e-mail: notifications-unsubscribe@superset.apache.org
For additional commands, e-mail: notifications-help@superset.apache.org
[GitHub] [superset] vivek-kandhvar commented on issue #16742: Charts in dashboards are subject to frequent errors with Chrome users
Posted by GitBox <gi...@apache.org>.
vivek-kandhvar commented on issue #16742:
URL: https://github.com/apache/superset/issues/16742#issuecomment-969910681
@ValentinC-BR Even we are seeing this issue with 1.3.0 very frequently. Just wanted check if you had not faced this issue prior 1.x. Can you confirm if you haven't changed anything before moving to 1.x?
--
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.
To unsubscribe, e-mail: notifications-unsubscribe@superset.apache.org
For queries about this service, please contact Infrastructure at:
users@infra.apache.org
---------------------------------------------------------------------
To unsubscribe, e-mail: notifications-unsubscribe@superset.apache.org
For additional commands, e-mail: notifications-help@superset.apache.org
[GitHub] [superset] nytai closed issue #16742: Charts in dashboards are subject to frequent errors with Chrome users
Posted by GitBox <gi...@apache.org>.
nytai closed issue #16742:
URL: https://github.com/apache/superset/issues/16742
--
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.
To unsubscribe, e-mail: notifications-unsubscribe@superset.apache.org
For queries about this service, please contact Infrastructure at:
users@infra.apache.org
---------------------------------------------------------------------
To unsubscribe, e-mail: notifications-unsubscribe@superset.apache.org
For additional commands, e-mail: notifications-help@superset.apache.org
[GitHub] [superset] ShimiBaliti commented on issue #16742: Charts in dashboards are subject to frequent errors with Chrome users
Posted by GitBox <gi...@apache.org>.
ShimiBaliti commented on issue #16742:
URL: https://github.com/apache/superset/issues/16742#issuecomment-958123776
@ValentinC-BR did you manage to solve this issue?
--
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.
To unsubscribe, e-mail: notifications-unsubscribe@superset.apache.org
For queries about this service, please contact Infrastructure at:
users@infra.apache.org
---------------------------------------------------------------------
To unsubscribe, e-mail: notifications-unsubscribe@superset.apache.org
For additional commands, e-mail: notifications-help@superset.apache.org
[GitHub] [superset] nytai commented on issue #16742: Charts in dashboards are subject to frequent errors with Chrome users
Posted by GitBox <gi...@apache.org>.
nytai commented on issue #16742:
URL: https://github.com/apache/superset/issues/16742#issuecomment-965616327
@ValentinC-BR This error is being thrown by nginx or whichever proxy is in front of superset. 502 means the service(superset) is unavailable, either the superset server hash crashed (out of memory or cpu, etc.), or is too busy to serve your request. This is error is due to your deployment set up and there's nothing we can do on the superset application side, at least not without the log/stack trace for what actually caused the service to report as unavailable.
Closing this issue as this is not actionable from an application perspective. If you do a root cause analysis that results in an issue with the superset application please feel free to reopen the ticket. For now I would suggest scaling up your superset deployment, either vertically or horizontally to see if that fixes it.
--
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.
To unsubscribe, e-mail: notifications-unsubscribe@superset.apache.org
For queries about this service, please contact Infrastructure at:
users@infra.apache.org
---------------------------------------------------------------------
To unsubscribe, e-mail: notifications-unsubscribe@superset.apache.org
For additional commands, e-mail: notifications-help@superset.apache.org
[GitHub] [superset] ShimiBaliti commented on issue #16742: Charts in dashboards are subject to frequent errors with Chrome users
Posted by GitBox <gi...@apache.org>.
ShimiBaliti commented on issue #16742:
URL: https://github.com/apache/superset/issues/16742#issuecomment-958123776
@ValentinC-BR did you manage to solve this issue?
--
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.
To unsubscribe, e-mail: notifications-unsubscribe@superset.apache.org
For queries about this service, please contact Infrastructure at:
users@infra.apache.org
---------------------------------------------------------------------
To unsubscribe, e-mail: notifications-unsubscribe@superset.apache.org
For additional commands, e-mail: notifications-help@superset.apache.org
[GitHub] [superset] ValentinC-BR commented on issue #16742: Charts in dashboards are subject to frequent errors with Chrome users
Posted by GitBox <gi...@apache.org>.
ValentinC-BR commented on issue #16742:
URL: https://github.com/apache/superset/issues/16742#issuecomment-958694981
No.
I have no other choice than refreshing the page each time it occurs.
--
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.
To unsubscribe, e-mail: notifications-unsubscribe@superset.apache.org
For queries about this service, please contact Infrastructure at:
users@infra.apache.org
---------------------------------------------------------------------
To unsubscribe, e-mail: notifications-unsubscribe@superset.apache.org
For additional commands, e-mail: notifications-help@superset.apache.org
[GitHub] [superset] ValentinC-BR commented on issue #16742: Charts in dashboards are subject to frequent errors with Chrome users
Posted by GitBox <gi...@apache.org>.
ValentinC-BR commented on issue #16742:
URL: https://github.com/apache/superset/issues/16742#issuecomment-958694981
No.
I have no other choice than refreshing the page each time it occurs.
--
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.
To unsubscribe, e-mail: notifications-unsubscribe@superset.apache.org
For queries about this service, please contact Infrastructure at:
users@infra.apache.org
---------------------------------------------------------------------
To unsubscribe, e-mail: notifications-unsubscribe@superset.apache.org
For additional commands, e-mail: notifications-help@superset.apache.org