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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/10/12 12:52:51 UTC

[Bug 121203] New: Problem happens in all parts of the program

https://issues.apache.org/ooo/show_bug.cgi?id=121203

          Priority: P3
            Bug ID: 121203
          Assignee: ooo-issues@incubator.apache.org
           Summary: Problem happens in all parts of the program
          Severity: major
        Issue Type: DEFECT
    Classification: Application
                OS: Windows 7
          Reporter: nipping.press@ntlworld.com
          Hardware: PC
            Status: UNCONFIRMED
           Version: AOO 3.4.1
         Component: editing
           Product: word processor

When opening word proccesor or spread sheet, any attempt to edit the document
causes a "crash problem box to open, which offers to "recover the document".
This resolves the issue once, then it will happen again and then the program
freezes, which requires a "re-start" to regain control of the computer.

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[Bug 121203] Problem happens in all parts of the program

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121203

hdu@apache.org changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Depends on|                            |121625

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[Bug 121203] Problem happens in all parts of the program

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121203

Bug 121203 depends on bug 121625, which changed state.

Bug 121625 Summary: Tracking issue for AOO 3.4 startup related crashes
https://issues.apache.org/ooo/show_bug.cgi?id=121625

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|ACCEPTED                    |RESOLVED
         Resolution|---                         |FIXED

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[Bug 121203] Problem happens in all parts of the program

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121203

Rob Weir <ro...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo
         QA Contact|                            |robweir@apache.org

--- Comment #2 from Rob Weir <ro...@apache.org> ---
If the fix described in the Release Notes fixed the crash problem, please let
us know.

Thanks!

-Rob

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[Bug 121203] Problem happens in all parts of the program

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121203

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |arielch@apache.org

--- Comment #1 from Ariel Constenla-Haile <ar...@apache.org> ---
Please read the Release Notes:
http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues

Apache OpenOffice 3.4.0 and 3.4.1 manage the user profile differently than
previous versions. The old user profile is automatically converted so that
users can keep their extensions and settings. In a minority of cases,
especially with highly customized profiles (many extensions or customizations)
the conversion doesn't succeed. Common symptoms are: frequent application
crashes, problems with dictionaries or thesaurus, OpenOffice starting and
crashing after a few seconds. To solve this, just reset/rename your user
profile as explained in the official OpenOffice forum.
http://user.services.openoffice.org/en/forum/viewtopic.php?t=12426

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[Bug 121203] Problem happens in all parts of the program

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121203

Rob Weir <ro...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |DUPLICATE

--- Comment #3 from Rob Weir <ro...@apache.org> ---
No response, assuming dupe of profile bug.

*** This bug has been marked as a duplicate of bug 121625 ***

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