(camel-website) branch main updated: Add note about vague JIRA requests will be deined. We see people ask for JIRA and then don't use them.

[da...@apache.org]

This is an automated email from the ASF dual-hosted git repository.

davsclaus pushed a commit to branch main
in repository https://gitbox.apache.org/repos/asf/camel-website.git


The following commit(s) were added to refs/heads/main by this push:
     new 7f0b512e Add note about vague JIRA requests will be deined. We see people ask for JIRA and then don't use them.
7f0b512e is described below

commit 7f0b512e2bf1d02f190c9fbc4cc44d8357b92934
Author: Claus Ibsen <cl...@gmail.com>
AuthorDate: Wed Apr 9 11:03:30 2025 +0200

    Add note about vague JIRA requests will be deined. We see people ask for JIRA and then don't use them.
---
 content/community/support.md | 2 ++
 1 file changed, 2 insertions(+)

diff --git a/content/community/support.md b/content/community/support.md
index 74b4e81b..b25d06bb 100644
--- a/content/community/support.md
+++ b/content/community/support.md
@@ -25,6 +25,8 @@ Unfortunately, some people create a JIRA ticket as first thing. **Please don't d
 for the Camel team to react on issues that are not bugs but are already covered in FAQs, in the mailing lists etc., or in the existing documentation.
 Also on the mailing lists, there are more people active to help you better.
 
+Before you can create a JIRA ticket you need to request an account. When requesting the account please be specific about the reason you need it. Please give a brief synopsis of the bug you’re encountering or feature you need. If you’re not quite sure you’re hitting an actual bug or you’re not sure if the feature you need is valid, etc. please contact us on the users mailing list or Zulip chat to get some clarity. Account requests with vague reasons will be rejected.
+
 Also, please avoid sending direct emails to members of the Camel team (we are busy already).
 And conversations about Camel should happen in the public mailing lists, instead of via private emails.