You are viewing a plain text version of this content. The canonical link for it is here.
Posted to issues@openoffice.apache.org by bu...@apache.org on 2013/12/09 17:29:56 UTC
[Bug 123822] New: Crash when clicking on links in the Help-system
https://issues.apache.org/ooo/show_bug.cgi?id=123822
Bug ID: 123822
Issue Type: DEFECT
Summary: Crash when clicking on links in the Help-system
Product: General
Version: 4.0.1
Hardware: PC
OS: Windows 7
Status: UNCONFIRMED
Severity: critical
Priority: P3
Component: help
Assignee: issues@openoffice.apache.org
Reporter: zeklh@web.de
CC: issues@openoffice.apache.org
Clicking on a Link in the Help window OO crashes without further notice.
Restoring the file works but there is no possibility for an error report.
The first click on a help item works, but the second one brings OO down.
--
You are receiving this mail because:
You are on the CC list for the bug.
You are the assignee for the bug.
You are watching all bug changes.
[Bug 123822] Crash when clicking on links in the Help-system
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123822
--- Comment #3 from Hans W. Zekl <ze...@web.de> ---
Created attachment 82071
--> https://issues.apache.org/ooo/attachment.cgi?id=82071&action=edit
Help window with markings
I marked the items I used in the help window
--
You are receiving this mail because:
You are on the CC list for the bug.
You are the assignee for the bug.
You are watching all bug changes.
[Bug 123822] Crash when clicking on links in the Help-system
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123822
Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:
What |Removed |Added
----------------------------------------------------------------------------
Keywords| |crash, needhelp
CC| |rainerbielefeld_ooo_qa@biel
| |efeldundbuss.de
Severity|critical |normal
--- Comment #1 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
NOT Reproducible with "AOO 4.0.1 – German UI / German locale [Rev. 1524958
2013-09-20 11:40:29]" on German WIN7 Home Premium (64bit)", “historic” 4.0
User Profile used for all predecessor versions.
Probably a problem with reporter's individual installation.
@Hans W. Zekl:
Thank you for your feedback – unfortunately important information we will
need to reproduce your problem is missing.
Please add all information requested in following:
c) Contribute a precise step by step instruction containing every
key press and every mouse click how to reproduce your problem
d) Attach screenshots with comments if you believe that that might explain the
problem better than a text comment. Best way is to insert your screenshots
into a DRAW document and to add comments that explain what you want to show
f) add information
f3) concerning your PC (video card, ...)
f4) concerning your Operating System (Version, Distribution, Language)
f5) concerning your AOO version (with Build/revision ID if it's not a
public release) and localization (UI language, Locale setting)
f6) AOO settings that might be related to your problems
(video hardware acceleration, ...)
f7) how you launch AOO and how you reached Help
f8) Whether your problem persists when you renamed your user profile
(Quit Quickstart before!) before you launch AOO (please see
<http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues>)
f9) Whether that worked in former OOO / AOO Versions
f91) From what Version you updated
f92) How you updated
g) whether you tested validity of your installation.exe
Please do not cite these hints in your reply, but cite the items like:
a): Yes, also in CALC, not in Impress
--
You are receiving this mail because:
You are on the CC list for the bug.
You are the assignee for the bug.
You are watching all bug changes.
[Bug 123822] Crash when clicking on links in the Help-system
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123822
Edwin Sharp <el...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |RESOLVED
Resolution|--- |IRREPRODUCIBLE
--- Comment #5 from Edwin Sharp <el...@apache.org> ---
Can not reproduce
AOO410m14(Build:9760) - Rev. 1573601
2014-03-03 17:47:48 (Mo, 03 Mrz 2014)
Win 7
--
You are receiving this mail because:
You are on the CC list for the bug.
You are the assignee for the bug.
You are watching all bug changes.
[Bug 123822] Crash when clicking on links in the Help-system
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123822
--- Comment #4 from Hans W. Zekl <ze...@web.de> ---
The problem occurs with other OO components, e.g. Writer too. Tested on a
desktop PC with another profile>: the same error
I use a German version of OO, thefore items are in German:
Starting OO by clicking on windows/all programms. No quick start active.
c)F1 to open the Help system
search for "Kommentare" in 'Suchbegriff'
Double click on "in Zellen": OK
on right half of the window a single click on "Verwandte Themen/Einfügen
Kommentar": OO is gone
f3)Laptop Dell Inspiron 1545
f4) Latest version, automatic update, German
f5) actual download version of OO
f91) Update from version 4.0
--
You are receiving this mail because:
You are on the CC list for the bug.
You are the assignee for the bug.
You are watching all bug changes.
[Bug 123822] Crash when clicking on links in the Help-system
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123822
Hans W. Zekl <ze...@web.de> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|RESOLVED |CLOSED
--- Comment #6 from Hans W. Zekl <ze...@web.de> ---
I am unable to reproduce either. Perhaps it was a result of my original Windows
8 instillation. In the meantime Windows 8.1 is installed.
The bug is closed.
--
You are receiving this mail because:
You are on the CC list for the bug.
You are the assignee for the bug.
You are watching all bug changes.
[Bug 123822] Crash when clicking on links in the Help-system
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123822
Edwin Sharp <el...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |elish@apache.org
--- Comment #2 from Edwin Sharp <el...@apache.org> ---
Can not reproduce.
AOO410m1(Build:9750) - Rev. 1548193
2013-12-07_04:10:48 - Rev. 1548790
Debian
--
You are receiving this mail because:
You are on the CC list for the bug.
You are the assignee for the bug.
You are watching all bug changes.