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Posted to qa@openoffice.apache.org by Javier LoRa <xa...@hotmail.com> on 2013/03/08 03:59:17 UTC
The user not respond
Hello
Ago days, I was checking this bug 118266 but I did not find the mistake so I asked for more information but the user has not responded. I don't know that do with this, someone can check it?
https://issues.apache.org/ooo/show_bug.cgi?id=118266
Thanks.
RE: The user not respond
Posted by Javier LoRa <xa...@hotmail.com>.
Thank you Roob and Andrea
> Date: Fri, 8 Mar 2013 09:50:34 -0500
> Subject: Re: The user not respond
> From: robweir@apache.org
> To: qa@openoffice.apache.org
>
> On Fri, Mar 8, 2013 at 3:16 AM, Andrea Pescetti <pe...@apache.org> wrote:
> > Javier LoRa wrote:
> >>
> >> https://issues.apache.org/ooo/show_bug.cgi?id=118266
> >
> >
> > You can resolve it in some way. Probably Resolved - Irreproducible, since
> > OpenOffice 3.3 was working on Windows 7 and this bug report is isolated.
> >
>
> Yes. I usually give the user at least two weeks to respond.
> Sometimes a month. This is where the "needmoreinfo" keyword is
> useful. At the start of each month I run a query looking for all
> issues where;
>
> 1) I am the QA Contact
>
> 2) Issue is UNCONFIRMED status
>
> 3) needmoreinfo keyword is set
>
> 4) Issue has not been updated in more than 4 weeks
>
> I then close those issues as IRREPRODUCIBLE.
>
> It makes me instantly feel productive ;-)
>
> -Rob
>
> > Regards,
> > Andrea.
> >
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> > For additional commands, e-mail: qa-help@openoffice.apache.org
> >
>
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Re: The user not respond
Posted by Rob Weir <ro...@apache.org>.
On Fri, Mar 8, 2013 at 3:16 AM, Andrea Pescetti <pe...@apache.org> wrote:
> Javier LoRa wrote:
>>
>> https://issues.apache.org/ooo/show_bug.cgi?id=118266
>
>
> You can resolve it in some way. Probably Resolved - Irreproducible, since
> OpenOffice 3.3 was working on Windows 7 and this bug report is isolated.
>
Yes. I usually give the user at least two weeks to respond.
Sometimes a month. This is where the "needmoreinfo" keyword is
useful. At the start of each month I run a query looking for all
issues where;
1) I am the QA Contact
2) Issue is UNCONFIRMED status
3) needmoreinfo keyword is set
4) Issue has not been updated in more than 4 weeks
I then close those issues as IRREPRODUCIBLE.
It makes me instantly feel productive ;-)
-Rob
> Regards,
> Andrea.
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: qa-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: qa-help@openoffice.apache.org
>
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Re: The user not respond
Posted by Andrea Pescetti <pe...@apache.org>.
Javier LoRa wrote:
> https://issues.apache.org/ooo/show_bug.cgi?id=118266
You can resolve it in some way. Probably Resolved - Irreproducible,
since OpenOffice 3.3 was working on Windows 7 and this bug report is
isolated.
Regards,
Andrea.
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