[jira] [Created] (ARROW-17531) /lib64/libm.so.6: version `GLIBC_2.27' not found

["Net Zhang (Jira)" <ji...@apache.org>]

Net Zhang created ARROW-17531:
---------------------------------

             Summary: /lib64/libm.so.6: version `GLIBC_2.27' not found
                 Key: ARROW-17531
                 URL: https://issues.apache.org/jira/browse/ARROW-17531
             Project: Apache Arrow
          Issue Type: Bug
         Environment: R/4.0.2 R (4.0.2 x86_64-pc-linux-gnu x86_64 linux-gnu)
            Reporter: Net Zhang


Hi, I've followed the [instructions |https://cran.r-project.org/web/packages/arrow/vignettes/install.html]to install the arrow R package on a Linux machine. 

```

options(
  HTTPUserAgent =
    sprintf(
      "R/%s R (%s)",
      getRversion(),
      paste(getRversion(), R.version["platform"], R.version["arch"], R.version["os"])
    )
)

install.packages("arrow", repos = "https://packagemanager.rstudio.com/all/__linux__/focal/latest")

```

The installation was successful but when I load the library I received error message indicating 

```

/lib64/libm.so.6: version `GLIBC_2.27' not found

```

Here's my full log, containing machine information

```

> HTTPUserAgent =
+     sprintf(
+         "R/%s R (%s)",
+         getRversion(),
+         paste(getRversion(), R.version["platform"], R.version["arch"], R.version["os"])
+     )
> HTTPUserAgent
[1] "R/4.0.2 R (4.0.2 x86_64-pc-linux-gnu x86_64 linux-gnu)"
> install.packages("arrow", repos = "https://packagemanager.rstudio.com/all/__linux__/focal/latest")
Installing package into ‘/users/PZS1008/netzhang/R/x86_64-pc-linux-gnu-library/4.0’
(as ‘lib’ is unspecified)
trying URL 'https://packagemanager.rstudio.com/all/__linux__/focal/latest/src/contrib/arrow_9.0.0.tar.gz'
Content type 'binary/octet-stream' length 34655538 bytes (33.1 MB)
==================================================
downloaded 33.1 MB

* installing *binary* package ‘arrow’ ...
* DONE (arrow)

The downloaded source packages are in
    ‘/tmp/RtmpUfdX4s/downloaded_packages’
> library(arrow)
Error: package or namespace load failed for ‘arrow’ in dyn.load(file, DLLpath = DLLpath, ...):
 unable to load shared object '/users/xxxxxx/R/x86_64-pc-linux-gnu-library/4.0/arrow/libs/arrow.so':
  /lib64/libm.so.6: version `GLIBC_2.27' not found (required by /users/xxxxxx/R/x86_64-pc-linux-gnu-library/4.0/arrow/libs/arrow.so)
In addition: Warning message:
package ‘arrow’ was built under R version 4.0.5 

```



--
This message was sent by Atlassian Jira
(v8.20.10#820010)