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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/05/16 11:37:17 UTC
[Bug 119364] New: Printing in Writer and Calc much slower than in
previous version
https://issues.apache.org/ooo/show_bug.cgi?id=119364
Priority: P3
Bug ID: 119364
CC: ooo-issues@incubator.apache.org
Assignee: issues@performance.openoffice.org
Summary: Printing in Writer and Calc much slower than in
previous version
Severity: normal
Issue Type: DEFECT
Classification: Code
OS: All
Reporter: eder@herrmannsdorfer.de
Hardware: All
Status: UNCONFIRMED
Version: AOO 3.4.0
Component: www
Product: performance
Printing in AOO 3.4 takes ages compared to OOo 3.3.
Printing of a new doc in Writer oder Calc with one character inserted takes
5-10 seconds before it is queued. In 3.3 it was send immediately.
We are working with network printers and I can confirm this annoying behavior
in Mac OS 10.7, WinXP and Win7. Current LibO is suffering the same.
Searching BZ I found the following issues which might be related:
https://www.libreoffice.org/bugzilla/show_bug.cgi?id=34054
https://issues.apache.org/ooo/show_bug.cgi?id=117931
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[Bug 119364] Printing in Writer and Calc much slower than in
previous version
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119364
--- Comment #6 from Rolf Eder <ed...@herrmannsdorfer.de> ---
(In reply to comment #4)
> I cannot reproduce it.
>
> @Rolf Eder: Printing performance mostly depends on what is being printed.
> Can you reproduce this issue with a document with no confidential
> information that could be attached to this bugs, so that we can test with
> this document?
Ariel,
no special doc needed. I made two screencasts: First AOO34, then purged the
install, installed OOo33 and repeated the case 5 minutes later. Same machine,
same printer, huge difference. The printer is online, no sleep mode, ...
I can reproduce the issue with a vanilla Win7 install and even on a WinXP
machine. I checked with several PC and network printers: All showed this
effect. I also tried the current LibO release: same behavior as AOO34.
OOo33 is printing at once, later releases have this 10 second delay.
The screencasts are in QuickTime Format:
https://public.me.com/rolf.eder/de/
Greetingx
Rolf
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[Bug 119364] Printing in Writer and Calc much slower than in
previous version
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119364
--- Comment #2 from brinzing <ol...@gmx.de> ---
i can not confirm a delay when printing with aoo 3.4 from
win xp sp3 32bit to a Brother HL5250DN network printer.
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[Bug 119364] Printing in Writer and Calc much slower than in
previous version
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119364
Rolf Eder <ed...@herrmannsdorfer.de> changed:
What |Removed |Added
----------------------------------------------------------------------------
Hardware|All |Macintosh
--- Comment #8 from Rolf Eder <ed...@herrmannsdorfer.de> ---
Ariel,
I double-checked this issue and it seems to be Mac OS specific. Sorry, I messed
with my zoo of VMs and real machines:
Several Linux flavors don't show this issue.
WinXP (32-bit) and Win7 (64-bit) don't do either.
Mac OS 10.5.8 (32-bit) is OK too.
Mac OS 10.7.4 (32- & 64-bit) have this issue.
I will check with a 10.6.x machine later.
As LibO is suffering too, it seems some common code after the final 3.3 release
is missing or broken or something else is behaving different in later CUPS
environments on the Apple side of life.
The spool files in current Mac OS are delayed written to
/private/var/spool/cups/
I corrected the issue to this platform. The release 10.7 its still missing in
the list box.
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[Bug 119364] Printing in Writer and Calc much slower than in
previous version
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119364
Ariel Constenla-Haile <ar...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |arielch@apache.org
--- Comment #4 from Ariel Constenla-Haile <ar...@apache.org> ---
I cannot reproduce it.
@Rolf Eder: Printing performance mostly depends on what is being printed. Can
you reproduce this issue with a document with no confidential information that
could be attached to this bugs, so that we can test with this document?
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[Bug 119364] Printing in Writer and Calc much slower than in
previous version
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119364
--- Comment #3 from Rolf Eder <ed...@herrmannsdorfer.de> ---
Oliver,
how can I help to debug? We have approx 50 clients in our LAN and I have
checked with five of them in the same subnet and different network printers
(HP, Lexmark). On another client in a different subnet I had an USB attached HP
showing the same problem. This issue stopped the roll-out of the current
release in our company.
Did the print engine change between 3.3 and later releases?
And please note: I am talking about the delay between hitting the <Print>
button and the print job actually being queued. It does not matter wether I use
the Default Print button in the symbol bar or the print dialogue itself. It
always takes at least 5-10 seconds until it hits the queue. And it is not
related to the size or content of the doc.
Tx
Rolf
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[Bug 119364] Printing in Writer and Calc much slower than in
previous version
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119364
brinzing <ol...@gmx.de> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |oliver.brinzing@gmx.de
--- Comment #1 from brinzing <ol...@gmx.de> ---
.
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[Bug 119364] Printing in Writer and Calc much slower than in
previous version
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119364
--- Comment #5 from brinzing <ol...@gmx.de> ---
> It always takes at least 5-10 seconds until it hits the queue.
as mentioned above, i can not find a difference between oo32 and aoo34.
i create a new writer document, type "test", open "print dialog" and hit
"print". printing will start about 2 or 3 seconds later
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[Bug 119364] Printing in Writer and Calc much slower than in
previous version
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119364
--- Comment #7 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to comment #6)
> no special doc needed. I made two screencasts: First AOO34, then purged the
> install, installed OOo33 and repeated the case 5 minutes later. Same
> machine, same printer, huge difference. The printer is online, no sleep
> mode, ...
>
> I can reproduce the issue with a vanilla Win7 install and even on a WinXP
> machine. I checked with several PC and network printers: All showed this
> effect. I also tried the current LibO release: same behavior as AOO34.
>
> OOo33 is printing at once, later releases have this 10 second delay.
>
> The screencasts are in QuickTime Format:
>
> https://public.me.com/rolf.eder/de/
I see. The visible side of the issue seems to be that the "Drucken" dialog
remains open (maybe waiting for something) even thought the page has been
prepared.
I tested on Linux Fedora 16 - 64 bits with a network printer, "test" text,
direct printing from the toolbar icon (just like in your screencasts), and it
prints so fast that I can't even see the dialog.
Let's see if someone else is able to reproduce this bug.
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