Teller/Cashier Management questions

[Jun King Miñon <ju...@pearlpay.io>]

Hi Everyone,

We would like to know the process of teller transaction within Mifos.
Basically, I have followed the User Manual:

1. Defined Financial Activity Mapping (see attachment)

2. Created a Teller and added a new cashier to this newly added teller (see
attachment)

3. Then I can now allocate and settle cash without any issues (see
attachment)

However, we would like to verify the following:

1. Under the creation of cashier to teller, the available cashier staffs
under the selection will be the ones you created under *MANAGE EMPLOYEES*.
Thus the first question is, *how can I create a user account linked to this
employee? *As far as I see from User creation manual, (see attachment), the
staff section during the creation of User is his/her reporting staff
(reporting employee)

2. *How can we populate the cash-in and cash-out transactions under the
cashier/teller transactions?* For example, A teller will disburse a loan or
a client will deposit some savings, which will point to question 1 as well
of how to link the user accounts with manage employees.

3. *Lastly, is there like an override mechanism available at the Cashier
Teller?* For example, the allocated cash during the cashier creation was
$50K however, a client withdraws $70K. Is a higher privileged user (e.g.,
Bank Supervisor) will be able to override this. If yes, how can I set this
up on Mifos?


Thank you in advance and always feel free to verify some points on me.
Cheers!

Regards,

Jun King P. Miñon
Consultant Software Engineer
Core Banking Solutions

-- 



PEARLPAY INC.


2nd Floor, 22 The Jupiter Center, Jupiter Street, 
Makati, 1209 Metro Manila, Philippines



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Re: [Mifos-users] Teller/Cashier Management questions

[Francis Guchie <fr...@gmail.com>]

Hello King

Look at my response

1. Under the creation of cashier to teller, the available cashier staffs
under the selection will be the ones you created under *MANAGE EMPLOYEES*.
Thus the first question is, *how can I create a user account linked to this
employee? *As far as I see from User creation manual, (see attachment), the
staff section during the creation of User is his/her reporting staff
(reporting employee)-
create a user and in this window you will have the option of add the staff
you created
[image: image.png]

2. *How can we populate the cash-in and cash-out transactions under the
cashier/teller transactions?* For example, A teller will disburse a loan or
a client will deposit some savings, which will point to question 1 as well
of how to link the user accounts with manage employees.

A user who is also a cashier, when they do cash transactions these
transactions are automatically populated in the cashiers transactions window
The cashier must always select a payment type that was set as a cash
payment under organisation - Payment types
[image: image.png]


3. *Lastly, is there like an override mechanism available at the Cashier
Teller?* For example, the allocated cash during the cashier creation was
$50K however, a client withdraws $70K. Is a higher privileged user (e.g.,
Bank Supervisor) will be able to override this. If yes, how can I set this
up on Mifos?

There is no such link and this is not correct banking or accounting-
remember this is cash, if a Bank Manager overides this control, then the
Microfinance is bound to be defrauded.
remember this is cash payments u must have the cash to give it out.
so what u do go back to the vault and allocate more cash to the teller and
post it onto the cashier till and then cashier can do withdrawals for
clients
Or if u have no cash wait for customers to make deposits and make the
withdrawals after the deposits


My Kind Regards

Francis Guchie Kirago








On Wed, Jun 19, 2019 at 9:39 AM Jun King Miñon <ju...@pearlpay.io> wrote:

> Hi Everyone,
>
> We would like to know the process of teller transaction within Mifos.
> Basically, I have followed the User Manual:
>
> 1. Defined Financial Activity Mapping (see attachment)
>
> 2. Created a Teller and added a new cashier to this newly added teller
> (see attachment)
>
> 3. Then I can now allocate and settle cash without any issues (see
> attachment)
>
> However, we would like to verify the following:
>
> 1. Under the creation of cashier to teller, the available cashier staffs
> under the selection will be the ones you created under *MANAGE EMPLOYEES*.
> Thus the first question is, *how can I create a user account linked to
> this employee? *As far as I see from User creation manual, (see
> attachment), the staff section during the creation of User is his/her
> reporting staff (reporting employee)
>
> 2. *How can we populate the cash-in and cash-out transactions under the
> cashier/teller transactions?* For example, A teller will disburse a loan
> or a client will deposit some savings, which will point to question 1 as
> well of how to link the user accounts with manage employees.
>
> 3. *Lastly, is there like an override mechanism available at the Cashier
> Teller?* For example, the allocated cash during the cashier creation was
> $50K however, a client withdraws $70K. Is a higher privileged user (e.g.,
> Bank Supervisor) will be able to override this. If yes, how can I set this
> up on Mifos?
>
>
> Thank you in advance and always feel free to verify some points on me.
> Cheers!
>
> Regards,
>
> Jun King P. Miñon
> Consultant Software Engineer
> Core Banking Solutions
>
>
> PEARLPAY INC.
>
> 2nd Floor, 22 The Jupiter Center, Jupiter Street, Makati, 1209 Metro
> Manila, Philippines
>
> https://www.pearlpay.com
> https://www.linkedin.com/company/pearlpay
> https://www.facebook.com/PearlPayOFFICIAL
>
> This email and any files transmitted with it are confidential and intended
> solely for the use of the individual or entity to whom they are addressed.
> If you have received this email in error please notify the system manager.
> This message contains confidential information and is intended only for the
> individual named. If you are not the named addressee you should not
> disseminate, distribute or copy this e-mail. Please notify the sender
> immediately by e-mail if you have received this e-mail by mistake and
> delete this e-mail from your system. If you are not the intended recipient
> you are notified that disclosing, copying, distributing or taking any
> action in reliance on the contents of this information is strictly
> prohibited.  WARNING: Computer viruses can be transmitted via email. The
> recipient should check this email and any attachments for the presence of
> viruses. The company accepts no liability for any damage caused by any
> virus transmitted by this email. E-mail transmission cannot be guaranteed
> to be secure or error-free as information could be intercepted, corrupted,
> lost, destroyed, arrive late or incomplete, or contain viruses. The sender
> therefore does not accept liability for any errors or omissions in the
> contents of this message, which arise as a result of e-mail transmission.
> Our company accepts no liability for the content of this email, or for the
> consequences of any actions taken on the basis of the information provided,
> unless that information is subsequently confirmed in writing. If you are
> not the intended recipient you are notified that disclosing, copying,
> distributing or taking any action in reliance on the contents of this
> information is strictly prohibited. Any views or opinions presented in this
> email are solely those of the author and do not necessarily represent those
> of the company. Employees of the company are expressly required not to make
> defamatory statements and not to infringe or authorize any infringement of
> copyright or any other legal right by email communications. Any such
> communication is contrary to company policy and outside the scope of the
> employment of the individual concerned. The company will not accept any
> liability in respect of such communication, and the employee responsible
> will be personally liable for any damages or other liability arising.
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