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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/08/14 18:39:29 UTC

[Issue 125439] New: disappearing header and footer images

https://issues.apache.org/ooo/show_bug.cgi?id=125439

          Issue ID: 125439
        Issue Type: DEFECT
           Summary: disappearing header and footer images
           Product: Writer
           Version: 4.1.0
          Hardware: PC
                OS: Windows 7
            Status: UNCONFIRMED
          Severity: major
          Priority: P3
         Component: editing
          Assignee: issues@openoffice.apache.org
          Reporter: rudyh1@gmail.com

Had this issue since I started using Open Office many years ago while making
newsletters:
when using images as header and/or footer in a document, they suddenly
disappear, never to re-appear again. I notice this happens in particular when
having been away for a while from the computer. At the location of the images
there is only indicated  "leesfout" which is Dutch for read-error; the
place-marks for the image are still in place. I suspect it has something to do
when the file is automatically saved.

This bug is independent of the Windows version (it has occurred in XP, Vista
and 7), various computers and laptops and also independent from the Open Office
version. In my view, a very persistent bug.

Only opening the document in Word shows the images again... I usually do this
to copy and paste the images back into the OO document just before I convert it
to pdf to make sure it does not keep disappearing.

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[Issue 125439] disappearing header and footer images

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125439

dkirby1@progressive.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |dkirby1@progressive.com

--- Comment #3 from dkirby1@progressive.com ---
I could not replicate this on OO v 4.0.1, Windows 7 O/S. The original report
did not list specific steps to replicate so I am noting mine for reference – in
showing failure to replicate. 
Steps taken to replicate:

1.    Steps: Click on File Choose New next Text Document (Steps performed in
version 4.0 and 4.1.1, Windows 7 O/S
2.    Choose the Insert tab and choose Header (default) is the only option
available
3.    Choose the Insert Tab and choose Footer (default) is the only option
available
4.    Copied a Image into header box
5.    Copied a Image into footer box
6.    Save As .ODT file ext and (Also allowed system to automatically save
document)
7.    Reopen saved document
8.    My documents is displayed with saved Images in header and footer without
any Read Errors.
9.    Waited an 1 hour (timing) No reverse results in auto saving
10.    I used Internet Explorer and Chorome following above steps to try to
replicate

I reviewed the linked bugs (Issue 114371 -migration of incomplete OOo 2 user
data fails that note similar issue in different Products and Components of OO.
I still couldn't reproduce the bug in the latest veriosn in 4.1.1 due not
enough detailed steps and specific configuration and file format. Related bug 
"Transfer personal data" during First Start Wizard:  Assertions "Error: An
unexpected exception was thrown during migration; OldVersion: OpenOffice.org 2;

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[Issue 125439] disappearing header and footer images

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125439

Oliver-Rainer Wittmann <or...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo
                 CC|                            |orw@apache.org

--- Comment #2 from Oliver-Rainer Wittmann <or...@apache.org> ---
A sample document or further information on the inserted images (linked or
embedded; file format of the image - PNG, JPEG, ...; ...) would help.

We had solved certain issue in this area for the coming 4.1.1 release - see
issue 114371 or issue 124966 or issue 125289

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[Issue 125439] disappearing header and footer images

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125439

oooforum <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |NOT_AN_ISSUE

--- Comment #4 from oooforum <oo...@free.fr> ---
Your bug report is being closed as NOT_AN_ISSUE due to inactivity and a lack of
information which is needed in order to accurately reproduce and confirm the
problem. We encourage you to retest your bug against the latest release. If the
issue is still present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the
latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will
attempt to reproduce the issue.

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[Issue 125439] disappearing header and footer images

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125439

oooforum <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |oooforum@free.fr

--- Comment #1 from oooforum <oo...@free.fr> ---
You issue must be reproducible by the developer team.
Thanks to provide a sample document and some pictures.

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