Do we have a discussion group / public issue tracker?

[Sean Owen <sr...@gmail.com>]

Dumb question, is the issue tracker system publicly accessible? that
is, can issues be reported by the public there?

Also is there any kind of discussion board for Mahout on apache.org or
is the norm to use mahout-user@apache.org?

Re: Do we have a discussion group / public issue tracker?

[Grant Ingersoll <gs...@apache.org>]

Typically, on other projects, we've always encouraged people to ask  
about "bugs" on the user mailing list first, then, if confirmed, to  
put it up on JIRA.  So, yeah, JIRA is publicly accessible and issues  
should be reported there.   Are you having trouble accessing it?  I  
think it only needs a username/password if you are going to report or  
comment on an issue.

As for mailing lists, mahout-dev@ should be for discussion of the  
actual development of Mahout, while mahout-user@ should be for  
discussing how to use Mahout.  For general, higher level things around  
the Lucene projects there is general@lucene.apache.org.

 From time to time, people will ask user questions on dev@.  Not a big  
deal, but it is usually best to respond with the answer to the  
question and then some (gentle) guidance to next time ask the question  
on the user mailing list.  This seems to happen most when users come  
to the list from tools like Nabble.



On Feb 8, 2009, at 6:37 AM, Sean Owen wrote:

> Dumb question, is the issue tracker system publicly accessible? that
> is, can issues be reported by the public there?
>
> Also is there any kind of discussion board for Mahout on apache.org or
> is the norm to use mahout-user@apache.org?