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Posted to commits@cloudstack.apache.org by GitBox <gi...@apache.org> on 2022/04/04 12:10:15 UTC
[GitHub] [cloudstack] azmidhun opened a new issue, #6199: Volume Snapshot | Secondary storage mount issue|
azmidhun opened a new issue, #6199:
URL: https://github.com/apache/cloudstack/issues/6199
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##### ISSUE TYPE
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* Bug Report
##### COMPONENT NAME
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mountNfsSecondaryStorage script
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##### CLOUDSTACK VERSION
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4.16.1
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##### CONFIGURATION
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Cloudstack 4.16.1, XCP-ng 8.2.1
##### OS / ENVIRONMENT
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Centos7.9, XCP-ng 8.2.1
##### SUMMARY
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Unable to take VM volume snapshot or Create new VM|| Secondary storage mount issue
##### STEPS TO REPRODUCE
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Storage>Volume>Take volume snapshot.
Sometimes create VM's not working.
I am getting the error as attached screenshot and while checking the logs we are getting below error
P.S: I have verified that nfs server is working fine and secondary storage is mounted in xen server. Can someone point out the reason on this.
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ACS managment logs
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2022-04-04 16:16:46,934 ERROR [o.a.c.a.c.u.s.CreateSnapshotCmd] (API-Job-Executor-28:ctx-361e0e2c job-101 ctx
-38aba9ea) (logid:26068ccc) Failed to create snapshot due to an internal error creating snapshot for volume 9
04a2153-67ce-4565-a12a-4b59faca0e73
java.lang.RuntimeException: Unexpected exception
Caused by: com.cloud.utils.exception.CloudRuntimeException: BackupSnapshot Failed due to Could not mount secondary storage 10.31.9.226:/storage/cloudstack/secondary/ on host /var/cloud_mount/92ac41e2-5210-36ff-8d7b-97407b9fcfd3
at org.apache.cloudstack.storage.snapshot.SnapshotServiceImpl.backupSnapshot(SnapshotServiceImpl.java:301)
at org.apache.cloudstack.storage.snapshot.DefaultSnapshotStrategy.backupSnapshot(DefaultSnapshotStrategy.java:171)
at com.cloud.storage.snapshot.SnapshotManagerImpl.backupSnapshotToSecondary(SnapshotManagerImpl.java:1278)
... 45 more
2022-04-04 16:16:46,937 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (API-Job-Executor-28:ctx-361e0e2c job-101) (logid:26068ccc) Complete async job-101, jobStatus: FAILED, resultCode: 530, result: org.apache.cloudstack.api.response.ExceptionResponse/null/{"uuidList":[],"errorcode":"530","errortext":"Failed to create snapshot due to an internal error creating snapshot for volume 904a2153-67ce-4565-a12a-4b59faca0e73"}
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/var/log/cloud/cloud.log
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2022-04-04 15:48:51 DEBUG [root] Successfully mounted 10.31.9.226:/storage/cloudstack/secondary/ to /var/cloud_mount/92ac41e2-5210-36ff-8d7b-97407b9fcfd3
2022-04-04 15:48:51 DEBUG [root] #### CLOUD exit mountNfsSecondaryStorage ####
2022-04-04 15:48:52 DEBUG [root] #### CLOUD enter makeDirectory ####
2022-04-04 15:48:52 DEBUG [root] #### CLOUD exit makeDirectory ####
2022-04-04 15:48:52 DEBUG [root] #### CLOUD enter mountNfsSecondaryStorage ####
2022-04-04 15:48:52 DEBUG [root] Unexpected error while trying to mount 10.31.9.226:/storage/cloudstack/secondary/ to /var/cloud_mount/92ac41e2-5210-36ff-8d7b-97407b9fcfd3
2022-04-04 16:16:45 DEBUG [root] #### CLOUD enter mountNfsSecondaryStorage ####
2022-04-04 16:16:45 DEBUG [root] Unexpected error while trying to mount 10.31.9.226:/storage/cloudstack/secondary/ to /var/cloud_mount/92ac41e2-5210-36ff-8d7b-97407b9fcfd3
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xensource.log
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Apr 4 16:16:45 xenserver-acs-1 xapi: [error||547180 ||backtrace] Async.host.call_plugin R:cb5d0a7171d5 failed with exception Server_error(XENAPI_PLUGIN_FAILURE, [ mountNfsSecondaryStorage; SROSError; Error reporting error, unknown key Unexpected error while trying to mount 10.31.9.226:/storage/cloudstack/secondary/ to /var/cloud_mount/92ac41e2-5210-36ff-8d7b-97407b9fcfd3 ])
Apr 4 16:16:45 xenserver-acs-1 xapi: [error||547180 ||backtrace] Raised Server_error(XENAPI_PLUGIN_FAILURE, [ mountNfsSecondaryStorage; SROSError; Error reporting error, unknown key Unexpected error while trying to mount 10.31.9.226:/storage/cloudstack/secondary/ to /var/cloud_mount/92ac41e2-5210-36ff-8d7b-97407b9fcfd3 ])
Apr 4 16:16:45 xenserver-acs-1 xapi: [error||547180 ||backtrace] 1/1 xapi Raised at file (Thread 547180 has no backtrace table. Was with_backtraces called?, line 0
Apr 4 16:16:45 xenserver-acs-1 xapi: [error||547180 ||backtrace]
=================================
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##### EXPECTED RESULTS
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##### ACTUAL RESULTS
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Volume Snapshot Failed, VM Creation also getting failed sometimes
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[GitHub] [cloudstack] azmidhun commented on issue #6199: Volume Snapshot | Secondary storage mount issue|
Posted by GitBox <gi...@apache.org>.
azmidhun commented on issue #6199:
URL: https://github.com/apache/cloudstack/issues/6199#issuecomment-1091129205
@all Providing a NFS version in global setting 'secstorage.nfs.version' resolved the issue.
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[GitHub] [cloudstack] sbrueseke commented on issue #6199: Volume Snapshot | Secondary storage mount issue|
Posted by GitBox <gi...@apache.org>.
sbrueseke commented on issue #6199:
URL: https://github.com/apache/cloudstack/issues/6199#issuecomment-1375923728
It looks like this bug is still in 4.17.2.0. After the first time CS tells XCP-ng to mount the secondary storage it will not get unmounted again and next time CS wants XCP-ng to mount secondary storage fir any reason it runs into an error.
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[GitHub] [cloudstack] azmidhun closed issue #6199: Volume Snapshot | Secondary storage mount issue|
Posted by GitBox <gi...@apache.org>.
azmidhun closed issue #6199: Volume Snapshot | Secondary storage mount issue|
URL: https://github.com/apache/cloudstack/issues/6199
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