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Posted to infrastructure-issues@apache.org by "Juergen Schmidt (JIRA)" <ji...@apache.org> on 2012/06/14 20:22:42 UTC

[jira] [Created] (INFRA-4917) Pootle: accepting suggestions feature doesn't work

Juergen Schmidt created INFRA-4917:
--------------------------------------

             Summary: Pootle: accepting suggestions feature doesn't work
                 Key: INFRA-4917
                 URL: https://issues.apache.org/jira/browse/INFRA-4917
             Project: Infrastructure
          Issue Type: Bug
      Security Level: public (Regular issues)
          Components: Translate
         Environment: browser application
            Reporter: Juergen Schmidt


The Pootle software has a feature where anonymous uses can make suggestion that can be accepted/rejected by registered users later on.
This feature doesn't work the Pootle instance running at Apache (translate-vm). Suggestions can't be accepted.
 
Normal workflow:
1. anonymous users make suggestions
2. registered user review and accept or reject it
3. in case of accept the string is copied in the edit field and can be submitted

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[jira] [Updated] (INFRA-4917) Pootle: accepting suggestions feature doesn't work

Posted by "Anonymous (JIRA)" <ji...@apache.org>.
     [ https://issues.apache.org/jira/browse/INFRA-4917?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Anonymous updated INFRA-4917:
-----------------------------

    Status: Open  (was: Waiting for Infra)
    
> Pootle: accepting suggestions feature doesn't work
> --------------------------------------------------
>
>                 Key: INFRA-4917
>                 URL: https://issues.apache.org/jira/browse/INFRA-4917
>             Project: Infrastructure
>          Issue Type: Bug
>      Security Level: public(Regular issues) 
>          Components: Translate
>         Environment: browser application
>            Reporter: Juergen Schmidt
>
> The Pootle software has a feature where anonymous uses can make suggestion that can be accepted/rejected by registered users later on.
> This feature doesn't work the Pootle instance running at Apache (translate-vm). Suggestions can't be accepted.
>  
> Normal workflow:
> 1. anonymous users make suggestions
> 2. registered user review and accept or reject it
> 3. in case of accept the string is copied in the edit field and can be submitted

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[jira] [Commented] (INFRA-4917) Pootle: accepting suggestions feature doesn't work

Posted by "Rob Weir (JIRA)" <ji...@apache.org>.
    [ https://issues.apache.org/jira/browse/INFRA-4917?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13467161#comment-13467161 ] 

Rob Weir commented on INFRA-4917:
---------------------------------

I did some searching to see if anyone else has run into this problem, outside of Apache.  I saw a few cases where this symptom was due to a missing permissions setting.  In order to accept a suggestion the user needs the "review" permission.  Evidently if they are lacking that permission the user will see the suggestions, even be given the UI to accept the suggestion, but the suggestion won't be recorded.  

Could a sysadmin verify whether the "review" permission is assigned to logged in users. These users are "default" users in a vanilla installation.

Reference on Pootle permissions is here:  http://translate.sourceforge.net/wiki/pootle/permissions

Thanks!

-Rob
                
> Pootle: accepting suggestions feature doesn't work
> --------------------------------------------------
>
>                 Key: INFRA-4917
>                 URL: https://issues.apache.org/jira/browse/INFRA-4917
>             Project: Infrastructure
>          Issue Type: Bug
>      Security Level: public(Regular issues) 
>          Components: Translate
>         Environment: browser application
>            Reporter: Juergen Schmidt
>
> The Pootle software has a feature where anonymous uses can make suggestion that can be accepted/rejected by registered users later on.
> This feature doesn't work the Pootle instance running at Apache (translate-vm). Suggestions can't be accepted.
>  
> Normal workflow:
> 1. anonymous users make suggestions
> 2. registered user review and accept or reject it
> 3. in case of accept the string is copied in the edit field and can be submitted

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[jira] [Commented] (INFRA-4917) Pootle: accepting suggestions feature doesn't work

Posted by "Gavin (JIRA)" <ji...@apache.org>.
    [ https://issues.apache.org/jira/browse/INFRA-4917?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13482311#comment-13482311 ] 

Gavin commented on INFRA-4917:
------------------------------

Excellent, good work Juergen!

Let me know when its a state where you think we should do another snapshot. 
(I'll need to remove previous snapshots soon to reclaim space)
                
> Pootle: accepting suggestions feature doesn't work
> --------------------------------------------------
>
>                 Key: INFRA-4917
>                 URL: https://issues.apache.org/jira/browse/INFRA-4917
>             Project: Infrastructure
>          Issue Type: Bug
>      Security Level: public(Regular issues) 
>          Components: Translate
>         Environment: browser application
>            Reporter: Juergen Schmidt
>
> The Pootle software has a feature where anonymous uses can make suggestion that can be accepted/rejected by registered users later on.
> This feature doesn't work the Pootle instance running at Apache (translate-vm). Suggestions can't be accepted.
>  
> Normal workflow:
> 1. anonymous users make suggestions
> 2. registered user review and accept or reject it
> 3. in case of accept the string is copied in the edit field and can be submitted

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[jira] [Commented] (INFRA-4917) Pootle: accepting suggestions feature doesn't work

Posted by "Gavin (JIRA)" <ji...@apache.org>.
    [ https://issues.apache.org/jira/browse/INFRA-4917?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13296066#comment-13296066 ] 

Gavin commented on INFRA-4917:
------------------------------

That should already be the case now, what isnt working?

See https://cwiki.apache.org/INFRA/translate-pootle-service-auth-levels.html for how I *think* I have it set up, is that how it should be?


                
> Pootle: accepting suggestions feature doesn't work
> --------------------------------------------------
>
>                 Key: INFRA-4917
>                 URL: https://issues.apache.org/jira/browse/INFRA-4917
>             Project: Infrastructure
>          Issue Type: Bug
>      Security Level: public(Regular issues) 
>          Components: Translate
>         Environment: browser application
>            Reporter: Juergen Schmidt
>
> The Pootle software has a feature where anonymous uses can make suggestion that can be accepted/rejected by registered users later on.
> This feature doesn't work the Pootle instance running at Apache (translate-vm). Suggestions can't be accepted.
>  
> Normal workflow:
> 1. anonymous users make suggestions
> 2. registered user review and accept or reject it
> 3. in case of accept the string is copied in the edit field and can be submitted

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[jira] [Commented] (INFRA-4917) Pootle: accepting suggestions feature doesn't work

Posted by "#asfinfra IRC Bot (JIRA)" <ji...@apache.org>.
    [ https://issues.apache.org/jira/browse/INFRA-4917?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13482802#comment-13482802 ] 

#asfinfra IRC Bot commented on INFRA-4917:
------------------------------------------

<danielsh> should Juergen's last comment be reflected in svn somehow?  (in machines/ or docs/)

                
> Pootle: accepting suggestions feature doesn't work
> --------------------------------------------------
>
>                 Key: INFRA-4917
>                 URL: https://issues.apache.org/jira/browse/INFRA-4917
>             Project: Infrastructure
>          Issue Type: Bug
>      Security Level: public(Regular issues) 
>          Components: Translate
>         Environment: browser application
>            Reporter: Juergen Schmidt
>
> The Pootle software has a feature where anonymous uses can make suggestion that can be accepted/rejected by registered users later on.
> This feature doesn't work the Pootle instance running at Apache (translate-vm). Suggestions can't be accepted.
>  
> Normal workflow:
> 1. anonymous users make suggestions
> 2. registered user review and accept or reject it
> 3. in case of accept the string is copied in the edit field and can be submitted

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[jira] [Commented] (INFRA-4917) Pootle: accepting suggestions feature doesn't work

Posted by "Gavin (JIRA)" <ji...@apache.org>.
    [ https://issues.apache.org/jira/browse/INFRA-4917?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13467264#comment-13467264 ] 

Gavin commented on INFRA-4917:
------------------------------

Commenting to Juergen.

This was a default vanilla installation on a new VM at the request of the OOo and Subversion projects. It will make zero difference creating another new installation.
The setup is by the book, uses LDAP for logged in users. Non logged in users can make suggestions and logged in users can accept them.
The user jsc has full permissions on all OOo projects.
Yes please, have the pootl;e developer contact me directly to see if anything is amiss.
                
> Pootle: accepting suggestions feature doesn't work
> --------------------------------------------------
>
>                 Key: INFRA-4917
>                 URL: https://issues.apache.org/jira/browse/INFRA-4917
>             Project: Infrastructure
>          Issue Type: Bug
>      Security Level: public(Regular issues) 
>          Components: Translate
>         Environment: browser application
>            Reporter: Juergen Schmidt
>
> The Pootle software has a feature where anonymous uses can make suggestion that can be accepted/rejected by registered users later on.
> This feature doesn't work the Pootle instance running at Apache (translate-vm). Suggestions can't be accepted.
>  
> Normal workflow:
> 1. anonymous users make suggestions
> 2. registered user review and accept or reject it
> 3. in case of accept the string is copied in the edit field and can be submitted

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[jira] [Commented] (INFRA-4917) Pootle: accepting suggestions feature doesn't work

Posted by "Gavin (JIRA)" <ji...@apache.org>.
    [ https://issues.apache.org/jira/browse/INFRA-4917?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13467252#comment-13467252 ] 

Gavin commented on INFRA-4917:
------------------------------

Hi Rob,

I can confirm that 'logged in users' - 'Default' does indeed have the 'review' permission.

Reference on ASF pootle permissions is here: https://cwiki.apache.org/INFRA/translate-pootle-service-auth-levels.html 
                
> Pootle: accepting suggestions feature doesn't work
> --------------------------------------------------
>
>                 Key: INFRA-4917
>                 URL: https://issues.apache.org/jira/browse/INFRA-4917
>             Project: Infrastructure
>          Issue Type: Bug
>      Security Level: public(Regular issues) 
>          Components: Translate
>         Environment: browser application
>            Reporter: Juergen Schmidt
>
> The Pootle software has a feature where anonymous uses can make suggestion that can be accepted/rejected by registered users later on.
> This feature doesn't work the Pootle instance running at Apache (translate-vm). Suggestions can't be accepted.
>  
> Normal workflow:
> 1. anonymous users make suggestions
> 2. registered user review and accept or reject it
> 3. in case of accept the string is copied in the edit field and can be submitted

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[jira] [Commented] (INFRA-4917) Pootle: accepting suggestions feature doesn't work

Posted by "Juergen Schmidt (JIRA)" <ji...@apache.org>.
    [ https://issues.apache.org/jira/browse/INFRA-4917?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13409260#comment-13409260 ] 

Juergen Schmidt commented on INFRA-4917:
----------------------------------------

This issue is really critical and mess up our translation projects over time. We can't rely on the Pootle features to navigate easy to the words that needs attention. All suggestions will be taken into account again and again. It is not really usable.

I would like to suggest that we work on a clean fresh installation in a new VM for example and migrate the existing projects when we know that everything works as expected. Or we create a second AOO only Pootle instance where we can get more admin control to create and manage projects and languages.
                
> Pootle: accepting suggestions feature doesn't work
> --------------------------------------------------
>
>                 Key: INFRA-4917
>                 URL: https://issues.apache.org/jira/browse/INFRA-4917
>             Project: Infrastructure
>          Issue Type: Bug
>      Security Level: public(Regular issues) 
>          Components: Translate
>         Environment: browser application
>            Reporter: Juergen Schmidt
>
> The Pootle software has a feature where anonymous uses can make suggestion that can be accepted/rejected by registered users later on.
> This feature doesn't work the Pootle instance running at Apache (translate-vm). Suggestions can't be accepted.
>  
> Normal workflow:
> 1. anonymous users make suggestions
> 2. registered user review and accept or reject it
> 3. in case of accept the string is copied in the edit field and can be submitted

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[jira] [Resolved] (INFRA-4917) Pootle: accepting suggestions feature doesn't work

Posted by "Juergen Schmidt (JIRA)" <ji...@apache.org>.
     [ https://issues.apache.org/jira/browse/INFRA-4917?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Juergen Schmidt resolved INFRA-4917.
------------------------------------

    Resolution: Fixed
    
> Pootle: accepting suggestions feature doesn't work
> --------------------------------------------------
>
>                 Key: INFRA-4917
>                 URL: https://issues.apache.org/jira/browse/INFRA-4917
>             Project: Infrastructure
>          Issue Type: Bug
>      Security Level: public(Regular issues) 
>          Components: Translate
>         Environment: browser application
>            Reporter: Juergen Schmidt
>
> The Pootle software has a feature where anonymous uses can make suggestion that can be accepted/rejected by registered users later on.
> This feature doesn't work the Pootle instance running at Apache (translate-vm). Suggestions can't be accepted.
>  
> Normal workflow:
> 1. anonymous users make suggestions
> 2. registered user review and accept or reject it
> 3. in case of accept the string is copied in the edit field and can be submitted

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[jira] [Commented] (INFRA-4917) Pootle: accepting suggestions feature doesn't work

Posted by "Juergen Schmidt (JIRA)" <ji...@apache.org>.
    [ https://issues.apache.org/jira/browse/INFRA-4917?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13482264#comment-13482264 ] 

Juergen Schmidt commented on INFRA-4917:
----------------------------------------

After some longer investigation I did a complete cleanup and installed some further software to bring the Pootle server up again and in a state that works after the system upgrade.

1. I removed a system wide installation of Pootle that conflicts with the used version under /var/www/translate
2. I reinstalled the translation toolkit 
3. I installed the package unzip, python-aeidon, python-levenshtein, xapian-tools to resolve warnings from Pootle

This fixed the Pootle problem and the server was running.

There are currently still 2 Python version installed on the system (2.6 and 2.7) and probably version 2.6 can be removed but this has to be checked first.

Finally I have applied a patch for /var/www/translate/local_apps/pootle_project/models.py to fix the problem that projects could not deleted. This patch should have been released already but wasn't. It reduces the memory consumption during the delete process which seems to be important for bigger project with many languages. 

The server is up and running now, the suggestion feature is working and the projects can be deleted.

I cleanup also some obsolete projects and removed not used and older files in the po directory.
                
> Pootle: accepting suggestions feature doesn't work
> --------------------------------------------------
>
>                 Key: INFRA-4917
>                 URL: https://issues.apache.org/jira/browse/INFRA-4917
>             Project: Infrastructure
>          Issue Type: Bug
>      Security Level: public(Regular issues) 
>          Components: Translate
>         Environment: browser application
>            Reporter: Juergen Schmidt
>
> The Pootle software has a feature where anonymous uses can make suggestion that can be accepted/rejected by registered users later on.
> This feature doesn't work the Pootle instance running at Apache (translate-vm). Suggestions can't be accepted.
>  
> Normal workflow:
> 1. anonymous users make suggestions
> 2. registered user review and accept or reject it
> 3. in case of accept the string is copied in the edit field and can be submitted

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[jira] [Commented] (INFRA-4917) Pootle: accepting suggestions feature doesn't work

Posted by "Juergen Schmidt (JIRA)" <ji...@apache.org>.
    [ https://issues.apache.org/jira/browse/INFRA-4917?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13475052#comment-13475052 ] 

Juergen Schmidt commented on INFRA-4917:
----------------------------------------

Pootle developers recommend at least an update of the Django version. This should solve the broken suggestion feature and will probably also help with deleting huge projects which seems to be broken as well. The latter problem will be address and fixed finally with the next Pootle version. But on my local Pootle instance deletion of project works as well. 

Currently used Django version is 1.1.1, recommendation is to use 1.3.x, not 1.4 because there exists other known problems.

I am waiting on feedback how to make the update because I don't want to break the production server.
                
> Pootle: accepting suggestions feature doesn't work
> --------------------------------------------------
>
>                 Key: INFRA-4917
>                 URL: https://issues.apache.org/jira/browse/INFRA-4917
>             Project: Infrastructure
>          Issue Type: Bug
>      Security Level: public(Regular issues) 
>          Components: Translate
>         Environment: browser application
>            Reporter: Juergen Schmidt
>
> The Pootle software has a feature where anonymous uses can make suggestion that can be accepted/rejected by registered users later on.
> This feature doesn't work the Pootle instance running at Apache (translate-vm). Suggestions can't be accepted.
>  
> Normal workflow:
> 1. anonymous users make suggestions
> 2. registered user review and accept or reject it
> 3. in case of accept the string is copied in the edit field and can be submitted

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[jira] [Commented] (INFRA-4917) Pootle: accepting suggestions feature doesn't work

Posted by "Juergen Schmidt (JIRA)" <ji...@apache.org>.
    [ https://issues.apache.org/jira/browse/INFRA-4917?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13395812#comment-13395812 ] 

Juergen Schmidt commented on INFRA-4917:
----------------------------------------

Well practically it doesn't work, you can try it out by your own. 

When I for example try to accept or reject the suggestion under https://translate.apache.org/de/OOo_34/sc/source/ui/dbgui.po/translate/?matchnames=hassuggestion nothing happened. By the way I delete or modify the text in the edit field before I try to accept the suggestion to make it more visible if the text is copied.


                
> Pootle: accepting suggestions feature doesn't work
> --------------------------------------------------
>
>                 Key: INFRA-4917
>                 URL: https://issues.apache.org/jira/browse/INFRA-4917
>             Project: Infrastructure
>          Issue Type: Bug
>      Security Level: public(Regular issues) 
>          Components: Translate
>         Environment: browser application
>            Reporter: Juergen Schmidt
>
> The Pootle software has a feature where anonymous uses can make suggestion that can be accepted/rejected by registered users later on.
> This feature doesn't work the Pootle instance running at Apache (translate-vm). Suggestions can't be accepted.
>  
> Normal workflow:
> 1. anonymous users make suggestions
> 2. registered user review and accept or reject it
> 3. in case of accept the string is copied in the edit field and can be submitted

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[jira] [Updated] (INFRA-4917) Pootle: accepting suggestions feature doesn't work

Posted by "Gavin (JIRA)" <ji...@apache.org>.
     [ https://issues.apache.org/jira/browse/INFRA-4917?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Gavin updated INFRA-4917:
-------------------------

    Status: Waiting for Infra  (was: Open)
    
> Pootle: accepting suggestions feature doesn't work
> --------------------------------------------------
>
>                 Key: INFRA-4917
>                 URL: https://issues.apache.org/jira/browse/INFRA-4917
>             Project: Infrastructure
>          Issue Type: Bug
>      Security Level: public(Regular issues) 
>          Components: Translate
>         Environment: browser application
>            Reporter: Juergen Schmidt
>
> The Pootle software has a feature where anonymous uses can make suggestion that can be accepted/rejected by registered users later on.
> This feature doesn't work the Pootle instance running at Apache (translate-vm). Suggestions can't be accepted.
>  
> Normal workflow:
> 1. anonymous users make suggestions
> 2. registered user review and accept or reject it
> 3. in case of accept the string is copied in the edit field and can be submitted

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[jira] [Commented] (INFRA-4917) Pootle: accepting suggestions feature doesn't work

Posted by "Juergen Schmidt (JIRA)" <ji...@apache.org>.
    [ https://issues.apache.org/jira/browse/INFRA-4917?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13460329#comment-13460329 ] 

Juergen Schmidt commented on INFRA-4917:
----------------------------------------

Any update on this? It becomes more and more important and we notice more and more volunteers who want help us with translations. Again I offer my help where I can and have contact to one of the developers of Pootle who can potentially help as well. 
                
> Pootle: accepting suggestions feature doesn't work
> --------------------------------------------------
>
>                 Key: INFRA-4917
>                 URL: https://issues.apache.org/jira/browse/INFRA-4917
>             Project: Infrastructure
>          Issue Type: Bug
>      Security Level: public(Regular issues) 
>          Components: Translate
>         Environment: browser application
>            Reporter: Juergen Schmidt
>
> The Pootle software has a feature where anonymous uses can make suggestion that can be accepted/rejected by registered users later on.
> This feature doesn't work the Pootle instance running at Apache (translate-vm). Suggestions can't be accepted.
>  
> Normal workflow:
> 1. anonymous users make suggestions
> 2. registered user review and accept or reject it
> 3. in case of accept the string is copied in the edit field and can be submitted

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