[jira] [Commented] (CB-12970) Phonegap camera plugin crashing on iPhone 6s

["Osi (JIRA)" <ji...@apache.org>]

    [ https://issues.apache.org/jira/browse/CB-12970?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=16265979#comment-16265979 ] 

Osi commented on CB-12970:
--------------------------

We are experiencing the same with users on iOS. Our app is build in Ionic. When some users take a picture or pick from the gallery the app crashes and show a blank screen.

We've reports from users with iOS 11 on iPhone 8 and iPhone 7

> Phonegap camera plugin crashing on iPhone 6s
> --------------------------------------------
>
>                 Key: CB-12970
>                 URL: https://issues.apache.org/jira/browse/CB-12970
>             Project: Apache Cordova
>          Issue Type: Bug
>          Components: cordova-plugin-camera
>    Affects Versions: cordova-ios@4.3.1
>         Environment: iOS 10.3.2, iPhone 6s
>            Reporter: Monique
>            Priority: Critical
>              Labels: newbie
>             Fix For: 3.6.0
>
>
> We have a mobile app in the App store that uses the phonegap camera plugin.  We are hearing from customers that they are not able to capture and image.  When they try to take a picture, the app crashes and they get a white screen that appears after they select the Use Photo selection, in addition to the white screen there is a bar at the top.  This is occurring on the iPhone 6s.  After some troubleshooting, we found that they are able to capture an image using their front-facing cam (selfie-mode) and not rear-facing cam.  Is this an issue with the phonegap camera plugin, I was wondering if the rear-facing cam captures images in a higher resolution than the front-facing cam, and if there was some limit on the image size that the phonegap camera plugin allows you to capture images?  Please let me know, any suggestions would be greatly appreciated.  



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