Re: Blank file

[Dirk Verbeeck <di...@pandora.be>]

If you can still connect from another computer then the server is still
working.
I bet on a client problem is the cause.


Dirk

John Regal wrote:
> 
> Hi all,
> 
> I have been using Slide for a few weeks now with little problem. However,
> today, one of my users opened a spreadsheet via Slide and made some changes.
> He later was attempting to open the same spreadsheet but the file comes up
> blank. I open the same file from other locations and the data appears fine.
> 
> After a while, I had him try it again and it came up fine. He closed it and
> again tried to open it and it is blank again.
> 
> After watching the server during his attempts to open, it reports 401 and
> 404 errors which obviously imply a security issue BUT I have him and all
> other users connecting with the same username/password pair.
> 
> I have also tried dropping and reconnecting the webfolder to his system,
> clearing all caches, using the root account to no avail.
> 
> I'm using Tomcat 4.0.1 and Slide 1.0.16 - Do I need to update to latest
> versions?
> 
> thanks.
> 
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