(incubator-answer-website) branch build-community updated: docs: update support

[fe...@apache.org]

This is an automated email from the ASF dual-hosted git repository.

fenbox pushed a commit to branch build-community
in repository https://gitbox.apache.org/repos/asf/incubator-answer-website.git


The following commit(s) were added to refs/heads/build-community by this push:
     new 265e65da docs: update support
265e65da is described below

commit 265e65da14567bdcb5b39645af89da642dba7ffd
Author: fen <f3...@gmail.com>
AuthorDate: Wed Nov 22 18:41:08 2023 +0800

    docs: update support
---
 community/support.md | 34 ++++++++++++++++++++++++++++++++--
 1 file changed, 32 insertions(+), 2 deletions(-)

diff --git a/community/support.md b/community/support.md
index a45fa104..9f1cf8dc 100644
--- a/community/support.md
+++ b/community/support.md
@@ -3,5 +3,35 @@ slug: /
 ---
 # Support
 
-Answer helps you to build a community between your users and your team.
-It's a place where you can share your knowledge and help your users to solve their problems.
+Hey there! Welcome to Answer, a Q&A platform software. We've got a bunch of curious and helpful users who are always willing to give a hand.
+
+If you're having trouble finding an answer to your question, check out our [community](#answer-meta), [documentations](/docs), [issues](/community/issues), or [mailing list](#mailing-list). If you find a question that you can answer, please do! Even if your answer isn't perfect, our volunteers will be happy to help you fill in the gaps.
+
+If you're still having trouble after checking our documentation and other resources, feel free to [contact us](#none-of-the-above). Since our users and contributors come from all over the world, so we recommend using English as primary communication language for the best possible assistance.
+
+## Answer Meta
+
+Answer is all about questions and answers, as its official community, Answer Meta is the best place to discuss any issues you’re having with the platform, share experience, or help others by answering their questions. Answer Meta is also a great way to keep track of questions and answers, and it helps to ensure that the content is always up-to-date.
+
+<a href="https://meta.answer.dev" class="btn btn-outline-primary">Discussion forums</a>
+
+## Mailing list
+
+We use email because it’s a great way to keep everyone in loop. Before sending an email, you can search the mailing list archives beforehand to see if there are any previous related discussions about your question.
+
+| Name | Description | Subscribe | Unsubscribe | Archive |
+| --- | --- | --- | --- | --- |
+| <de...@answer.apache.org> | Community discussion | [Subscribe](mailto:dev-subscribe@answer.apache.org) | [Unsubscribe](mailto:dev-subscribe@answer.apache.org) | [Archives](https://lists.apache.org/list.html?dev@answer.apache.org) |
+| <co...@answer.apache.org> | Code repo update | [Subscribe](mailto:commits-subscribe@answer.apache.org) | [Unsubscribe](mailto:commits-unsubscribe@answer.apache.org) | [Archives](https://lists.apache.org/list.html?commits@answer.apache.org) |
+
+Kindly note that, if you're not subscribed to the mailing list, you won't receive any replies from the group.
+
+## Others
+
+For the latest news about Answer, [follow @answerdev on Twitter](https://twitter.com/answerdev) and the [official blog](/blog) on this website. You can also reach us via [Discord](https://discord.gg/a6PZZbfnFx), but due to the size of our team, we can't guarantee an instant response. Thanks for your understanding.
+
+## None of the above
+
+If you don't find what you're looking for, please use the form below to submit your request. We'll try and get back to you as soon as possible.
+
+<!-- iframe https://share.hsforms.com/1eE-U5pv9T16uulukBWPejAe14rk -->