RE: Garbage showing up when trying to download a word doc in TC 4 .0.1

["Kapasi, Mehjabin" <mk...@rational.com>]

Thank you David for your prompt response.
Here is what i got after trying your option. I am working on windows

When i do HTTP 1.0 
HEAD /<path to word doc / servlet> HTTP/1.0
<return>
<return>
I get :

HTTP/1.1 200 OK
Content-Length: 41984
Date: Wed, 20 Mar 2002 20:56:38 GMT
Server: Apache Tomcat/4.0.3 (HTTP/1.1 Connector)
Last-Modified: Wed, 20 Mar 2002 20:54:14 GMT
ETag: "41984-1016657654000"

When i do HTTP 1.1 here is what i get: 
HTTP/1.1 400 HTTP/1.1 request with no Host: header
Content-Type: text/html
Date: Wed, 20 Mar 2002 20:55:46 GMT
Server: Apache Tomcat/4.0.3 (HTTP/1.1 Connector)
Connection: close
 
So one gave me the content-type and the other gave me the content length.
Which one should i use? I am sorry if this sounds silly but I still don't
understand how I am supposed to use the headers. 
Thank you.
Any help will be appreciated and thank you for your patience.
-Mehjabin




Kapasi, Mehjabin wrote:

>Thanks Joel,
>I have been trying what you said. I did not understand what you meant by 
>"Check the http headers you are sending for the download. There's a tool
>forthis floating around somewhere I think. Compare the headers 3.2.1 sends
>with the headers 4.0.1 sends."
>How do I check that?
>
>Here is the garbage that I get when i try to download the word
documen.Sorry
>for the long email but can you help me out here? I am not understanding
>where to start looking for the problem.
>Thanks,
>Mehjabin
>
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{|qn:ö XN @Â Â Â Â Ù  SUBJECT \* MERGEFORMAT
>ClassicsCD Web Shop title \* Mergeformat Vision Version 2.1 Revision
>History DateRevisionDescriptionAuthor20/Oct/20011.0Initial VersionP
>Murphy10/Nov/20012.0Updated based on Requirements WorkshopP
>Murphy15/Nov/20012.1Editorial RevisionsS. Chandler
>[contractor]

> Table of Contents TOC \o "1-3" 1. Introduction  PAGEREF
>_Toc523131581 \h 
1 1.1 Purpose of the Vision Requirements Document (VRD)
> PAGEREF _Toc523131582 \h 
1 1.2 Product Overview  PAGEREF
_Toc523131583
>\h 
1 2. User Description  PAGEREF _Toc523131584 \h 
1 2.1 User/Market
>Demographics  PAGEREF _Toc523131585 \h 
1 2.2 User Profiles  PAGEREF
>_Toc523131586 \h 
1 2.3 User Environment  PAGEREF _Toc523131587 \h 
1
>2.4 Key User Needs  PAGEREF _Toc523131588 \h 
2 2.5 Alternatives and
>Competition  .......
>
>
>
>
>-----Original Message-----
>From: Joel Rees [mailto:joel@alpsgiken.gr.jp]
>Sent: Thursday, March 07, 2002 9:51 PM
>To: Kapasi, Mehjabin
>Subject: Re: Garbage showing up when trying to download a word doc in TC
>4.0.1
>
>
>Kapasi, Mehjabin wrote (off list):
>
>>Subject: RE: Garbage showing up when trying to download a word doc in TC
>>
>4.0.1
>
>Woops. I didn't read the title line well enough. I was thinking of text
>files, which are a real pain to force downloads with.
>
>
>(I haven't seen any follow-up on the list, and I have a moment to try to
>respond again.)
>
>>The problem is i want it to show me the browser dialog instead of the
>>showing garbage on the page. I have tried it on different browsers on
>>different machines and it still gives me the same result. If I try
>>
>accessing
>
>>the webapp using Tomcat 3.2.1 using the same browser, the dialog shows up
>>but as soon as I use Tomcat 4.0.1 I get the problem.
>>What else can i do?
>>
>
>Check the http headers you are sending for the download. There's a tool for
>this floating around somewhere I think. Compare the headers 3.2.1 sends
with
>the headers 4.0.1 sends.
>
>But we would like more information, like a snippet of the code you are
using
>to send the .doc files, and a sample of the garbage that gets sent with TC
>4.0.1, and also relevant server settings. Otherwise, we can only jump to
>conclusions (like I did the first time).
>
>You might also want to check whether you have something set to drop the
high
>bit and send only seven bits per octet, but I don't think so.
>
>I apologize for the slow response. Had some work to do, you know. Anyway,
>give us more information, and _post_ _to_ _the_ _list_. That way, other
>people more qualified than I will be able respond.
>
>Joel Rees
>Alps Giken Kansai Systems Develoment
>Suita, Osaka
>
>
>>-----Original Message-----
>>From: Joel Rees [mailto:joel@alpsgiken.gr.jp]
>>Sent: Tuesday, March 05, 2002 7:39 PM
>>To: Tomcat Users List
>>Cc: mkapasi@Rational.Com
>>Subject: Re: Garbage showing up when trying to download a word doc in TC
>>4.0.1
>>
>>
>>Kapasi, Mehjabin wrote:
>>
>>>However, when i click on the download icon I get garbage on the page
>>>
>>instead
>>
>>>of a browser dialog giving me options to save/open the document.
>>>
>>This is usually a browser settings related problem, not a Tomcat issue..
>>
>>>This problem i am experiencing when running Tomcat 4.0.1 with IIS and
>>>standalone.
>>>Is this a character encoding problem?
>>>
>>You can tweak the encoding in the http header to help this, but there
>>actually is not a good general solution. Ultimately, some users will have
>>
>to
>
>>use right-click (or ctl-click on Mac) to direct the browser to save the
>>
>data
>
>>instead of displaying it.
>>
>>>Do i need to encode the Doc URL differently that when I was using TC
>>>
>>3.2.4?
>>
>>This is a good question, does anyone know if some defaults for headers
>>changed between versions?
>>
>>Another thing you might want to check is whether the browser settings (or
>>the browsers being used) have been changed.
>>
>>>Where can I find documentation regarding this problem?
>>>
>>Check the http specifications from the ietf.
>>
>>I just plugged "http encoding header" into the search field at google.com,
>>and they pointed me to
>>
>>http://www.w3.org/Protocols/rfc2616/rfc2616-sec14.html
>>
>>among others.
>>
>>Joel Rees
>>Alps Giken Kansai Systems Develoment
>>Suita, Osaka
>>
>>
>>
>



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