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Posted to dev@fineract.apache.org by za...@intrasofttechnologies.com on 2021/04/27 20:26:36 UTC

Pentaho Reports Not Opening

Devs,

 

Kindly assist us fix this, we upgraded one of our servers to 18.03.01
(Fineract 1.4.0).

 

When I generate a Pentaho report, I get below errors from Catalina log:

 

23:09:24.861 [http-bio-443-exec-3] DEBUG o.a.f.i.d.s.GenericDataServiceImpl
- ::3 Was inside the fill ResultSetColumnHeader

23:09:24.892 [http-bio-443-exec-3] DEBUG o.a.f.i.d.s.GenericDataServiceImpl
- ::3 Was inside the fill ResultSetColumnHeader

23:09:24.991 [http-bio-443-exec-1] INFO
o.a.f.i.d.s.ReadReportingServiceImpl - STARTING REPORT: ClientSummary
Type: report

23:09:24.997 [http-bio-443-exec-1] INFO
o.a.f.i.d.s.ReadReportingServiceImpl - FINISHING Report/Request Name:
ClientSummary - report     Elapsed Time: 6

23:09:27.121 [http-bio-443-exec-5] INFO
o.a.f.i.d.s.ReadWriteNonCoreDataServiceImpl - data scoped sql: select o.id
as officeId, null as groupId, c.id as clientId, null as savingsId, null as
loanId, null as entityId from m_client c  join m_office o on o.id =
c.office_id and o.hierarchy like '.%' where c.id = 97

23:09:27.124 [http-bio-443-exec-5] DEBUG o.a.f.i.d.s.GenericDataServiceImpl
- ::3 Was inside the fill ResultSetColumnHeader

23:09:33.741 [http-bio-443-exec-5] INFO
o.a.f.i.d.s.ReadWriteNonCoreDataServiceImpl - data scoped sql: select o.id
as officeId, null as groupId, c.id as clientId, null as savingsId, null as
loanId, null as entityId from m_client c  join m_office o on o.id =
c.office_id and o.hierarchy like '.%' where c.id = 97

23:09:33.744 [http-bio-443-exec-5] DEBUG o.a.f.i.d.s.GenericDataServiceImpl
- ::3 Was inside the fill ResultSetColumnHeader

23:09:49.096 [http-bio-443-exec-3] DEBUG o.a.f.i.d.s.GenericDataServiceImpl
- ::3 Was inside the fill ResultSetColumnHeader

23:09:49.117 [http-bio-443-exec-3] DEBUG o.a.f.i.d.s.GenericDataServiceImpl
- ::3 Was inside the fill ResultSetColumnHeader

23:09:49.489 [http-bio-443-exec-10] INFO
o.a.f.i.d.s.ReadReportingServiceImpl - STARTING REPORT: ClientSummary
Type: report

23:09:49.494 [http-bio-443-exec-10] INFO
o.a.f.i.d.s.ReadReportingServiceImpl - FINISHING Report/Request Name:
ClientSummary - report     Elapsed Time: 5

23:10:00.121 [http-bio-443-exec-5] INFO
o.a.f.i.d.s.ReadWriteNonCoreDataServiceImpl - data scoped sql: select o.id
as officeId, null as groupId, c.id as clientId, null as savingsId, null as
loanId, null as entityId from m_client c  join m_office o on o.id =
c.office_id and o.hierarchy like '.%' where c.id = 148

23:10:00.122 [http-bio-443-exec-5] DEBUG o.a.f.i.d.s.GenericDataServiceImpl
- ::3 Was inside the fill ResultSetColumnHeader

Apr 27, 2021 11:10:01 PM
org.apache.tomcat.jdbc.pool.interceptor.SlowQueryReport reportSlowQuery

WARNING: Slow Query Report SQL=SELECT MAX(t0.version) FROM job_run_history
t0 INNER JOIN job t1 ON t0.job_id = t1.id WHERE (t1.job_key = ?); time=1064
ms;

23:10:04.957 [http-bio-443-exec-5] INFO
o.a.f.i.d.s.ReadReportingServiceImpl - STARTING REPORT: FullReportList
Type: parameter

23:10:04.986 [http-bio-443-exec-5] INFO
o.a.f.i.d.s.ReadReportingServiceImpl - FINISHING Report/Request Name:
FullReportList - parameter     Elapsed Time: 29

23:10:08.198 [http-bio-443-exec-5] INFO
o.a.f.i.d.s.ReadReportingServiceImpl - STARTING REPORT: FullParameterList
Type: parameter

23:10:08.202 [http-bio-443-exec-5] INFO
o.a.f.i.d.s.ReadReportingServiceImpl - FINISHING Report/Request Name:
FullParameterList - parameter     Elapsed Time: 4

23:10:14.037 [http-bio-443-exec-5] INFO
o.m.i.r.s.PentahoReportingProcessServiceImpl - Report path:
/root/.mifosx/pentahoReports/Active Loan Summary per Branch.prpt

23:10:14.614 [http-bio-443-exec-5] INFO  o.p.r.l.base.util.ObjectUtilities -
Specified class
org.pentaho.reporting.engine.classic.extensions.modules.sbarcodes.xml.Simple
BarcodesElementReadHandler failed to instantiate correctly.

23:10:14.670 [http-bio-443-exec-5] INFO
o.m.i.r.s.PentahoReportingProcessServiceImpl - db
URL:jdbc:mysql:thin://localhost:3306/tenant      userhierarchy:.

23:10:14.670 [http-bio-443-exec-5] INFO
o.m.i.r.s.PentahoReportingProcessServiceImpl - db
URL:jdbc:mysql:thin://localhost:3306/tenant      userid:1

23:10:15.008 [http-bio-443-exec-5] INFO  o.p.r.l.base.util.ObjectUtilities -
Specified class
org.pentaho.reporting.engine.classic.core.cache.EhCacheDataCache failed to
instantiate correctly.

23:10:15.008 [http-bio-443-exec-5] INFO  o.p.r.e.c.c.cache.DataCacheFactory
- Unable to create valid cache, returning <null>

23:10:15.425 [http-bio-443-exec-5] ERROR
o.p.r.e.c.c.l.o.AbstractReportProcessor - 1423489391: Report processing
failed.

 

An interesting observation is all Accounting Reports can open but not other
Pentaho reports.

 

Kindly advise how we can fix this issue.

 

Java version: 

openjdk version "1.8.0_282"

 

MySQL version: mysql  Ver 14.14 Distrib 5.6.16

 

Thanks & Regards;

*******

Zayyad A. Said | Chairman & C.E.O

Cell No.: +254 716 615274 | Skype: zsaid2011

Email:  <ma...@intrasofttechnologies.com>
zayyad@intrasofttechnologies.com 

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