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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/04/28 16:36:16 UTC

[Issue 124765] New: Error Condition using SAVE AS

https://issues.apache.org/ooo/show_bug.cgi?id=124765

          Issue ID: 124765
        Issue Type: DEFECT
           Summary: Error Condition using SAVE AS
           Product: General
           Version: 4.0.1
          Hardware: All
                OS: All
            Status: UNCONFIRMED
          Severity: normal
          Priority: P3
         Component: accessibility
          Assignee: issues@openoffice.apache.org
          Reporter: afschewe@gmail.com

We are running Windows 8.1.  In either the word processing application or the
spread sheet application we get a window that comes up and after a long period
of time we get the message in the banner across the top of the window, "SAVE AS
(Not Responding). When we close the window we get the option to either close
the program or continue to wait. We choose to wait, we waited 4 hours, no
change.   If we close the program and restart Open Office we get the
opportunity to recover the file.   Sometimes that works and sometimes not.   I
haven't experimented with it enough to determine the conditions that allow the
changes to be recovered or not. I suspect it depends if the application has had
time to do an auto save of the working file.     
THE MAIN PROBLEM IS "SAVE AS" does not seem to work.

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[Issue 124765] Error Condition using SAVE AS

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124765

--- Comment #1 from afschewe@gmail.com ---
I can make it happen anytime I use SAVE AS

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[Issue 124765] Error Condition using SAVE AS

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124765

--- Comment #2 from afschewe@gmail.com ---
I have the same version of Open Office on a machine using Windows 7
Professional.   I cannot make the error occur there. 
I suspect there may be a comparability issue with Windows 8.1

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[Issue 124765] Error Condition using SAVE AS

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124765

--- Comment #6 from Edwin Sharp <el...@apache.org> ---
This is strange.
If you return to 15 minutes then bug reappears?

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[Issue 124765] Error Condition using SAVE AS

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124765

--- Comment #5 from afschewe@gmail.com ---
 I have an interesting turn of events.
 I went in to OPTIONS to check on the user profile.   I looked at most of
 the tabs and changed the auto save time from 15 minutes to 10 minutes.
 Saved my changes and exited. 

It now APPEARS that SAVE and AUTO SAVE work!

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[Issue 124765] Error Condition using SAVE AS

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124765

Edwin Sharp <el...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo
                 CC|                            |elish@apache.org
           Hardware|All                         |PC
                 OS|All                         |Windows 8

--- Comment #4 from Edwin Sharp <el...@apache.org> ---
Does it happen also in Impress and Draw?
Did you encounter this with older versions on the same machine?
What are the hardware details?
Can you please try 4.1 release candidate 4?
http://ci.apache.org/projects/openoffice/milestones/4.1.0-rc4/binaries/

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[Issue 124765] Error Condition using SAVE AS

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124765

--- Comment #3 from Oliver-Rainer Wittmann <or...@apache.org> ---
I could not reproduce the described behavior on my Windows 8.1 Enterprise
(running in a VM) with AOO 4.0.1 German

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