Upgrade to 1.4.0 partial failed

[Matti Kaupenjohann <ma...@fh-dortmund.de>]

Hello Together,

I started to upgrade our guacamole instance by analyzing this upgrade 
script 
https://github.com/MysticRyuujin/guac-install/blob/main/guac-upgrade.sh. 
I needed to change a few things in the script since it was not 
compatible with our installation (Example: Our gucamole.war file is 
located at /var/lib/tomcat9/webapps/, we use ldap for auth and the 
guacd.service user is a different one than daemon).

After all these minor patches the Application started as usuall and I 
can login. Also ldap works fine. All my Connections are listed, all 
Users and all Groups.

The only important thing which is not working: Using the connection. I 
always get for VNC, SSH the same message. But the weird thing my logs do 
not post a single try or error message. How should I troubleshot without 
any informations?


-- 

Mit freundlichen Grüßen

Matti Kaupenjohann

Fachhochschule Dortmund
University of Applied Sciences and Arts


FB Informationstechnik,
Sonnenstraße 96 - 44139 Dortmund
Raum SON A A615
Tel 0231 9112-9371
Fax 0231 -
matti.kaupenjohann@fh-dortmund.de
www.fh-dortmund.de

Re: Upgrade to 1.4.0 partial failed

[Nick Couchman <ni...@gmail.com>]

On Fri, Apr 29, 2022 at 9:56 AM Matti Kaupenjohann <
matti.kaupenjohann@fh-dortmund.de> wrote:

> Hello Together,
>
> I started to upgrade our guacamole instance by analyzing this upgrade
> script
> https://github.com/MysticRyuujin/guac-install/blob/main/guac-upgrade.sh.
> I needed to change a few things in the script since it was not compatible
> with our installation (Example: Our gucamole.war file is located at
> /var/lib/tomcat9/webapps/, we use ldap for auth and the guacd.service user
> is a different one than daemon).
>

This script is not supported by the Guacamole project - I'm not sure if
MysticRyuujin is on this mailing list, but you may want to try to contact
the owner of that Github repo directly if you need support on this.

>
> After all these minor patches the Application started as usuall and I can
> login. Also ldap works fine. All my Connections are listed, all Users and
> all Groups.
>
> The only important thing which is not working: Using the connection. I
> always get for VNC, SSH the same message. But the weird thing my logs do
> not post a single try or error message. How should I troubleshot without
> any informations?
>
>
> Make sure the guacd service is running and you see a guacd process. Also,
guacd is now capable of listening on both IPv4 and IPv6, so you'll need to
make sure that your guacd and Tomcat configurations point to the correct IP
version interface. Usually this is IPv4, so make sure guacd is listening on
the local IPv4 interface, and not on IPv6.

If you're not seeing any messages related to it at all then you need to
make sure you're looking at the correct log files. It looks like you're
using a Tomcat install that's packaged with a Linux distribution, so you'll
need to figure out where it logs things - either to /var/log/tomcat, or
maybe directly to syslog/journalctl.

-Nick

>