[jira] [Commented] (GUACAMOLE-1703) socket was closed by server

["Mike Jumper (Jira)" <ji...@apache.org>]

    [ https://issues.apache.org/jira/browse/GUACAMOLE-1703?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17625415#comment-17625415 ] 

Mike Jumper commented on GUACAMOLE-1703:
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Absolutely, but please ask for said help on the user@guacamole.apache.org mailing list. The bug tracker is intended for bug reporting and feature planning only; it's not meant as a forum.

https://guacamole.apache.org/support/#mailing-lists

> socket was closed by server
> ---------------------------
>
>                 Key: GUACAMOLE-1703
>                 URL: https://issues.apache.org/jira/browse/GUACAMOLE-1703
>             Project: Guacamole
>          Issue Type: Bug
>          Components: guacamole, guacamole-auth-jdbc-mysql
>    Affects Versions: 1.3.0
>            Reporter: Ahmed Taleb
>            Priority: Critical
>
> We have been getting some intermittent disconnections while RDP'ing into any machine setup in guacamole. I believe I've tracked the issue in the logs to point to 2 potential issues that may be causing the problem:
>  # websocket tunnel fail
> {noformat}
> [http-apr-8080-exec-8] ERROR o.a.g.w.GuacamoleWebSocketTunnelEndpoint - Creation of WebSocket tunnel to guacd failed: Requested tunnel destination does not exist.{noformat}
> 2. Database connection issue
> {noformat}
> [pool-1-thread-1] WARN  o.a.i.d.pooled.PooledDataSource - Execution of ping query 'SELECT 1' failed: (conn=109971414) unexpected end of stream, read 0 bytes from 4 (socket was closed by server) {noformat}
>  
> I am not really finding any information that confirms this is the reason we experiencing these intermittent disconnections and hoping I could get some support/advice. 
>  
>  
>  



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