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Posted to user@vcl.apache.org by James Patrick Sigmon <jp...@ncsu.edu> on 2011/03/23 19:14:14 UTC
windows 7 sysprep???
Hey Guys,
I've run into a problem with captured windows 7 images. They seem to capture fine, but when you make a reservation for them they time out at the "ssh step." Looking at the console, I can see why. There is a pop-up box that reads:
"Windows could not parse or process the unattended answer file for pass [specialize]. The settings specified in the answer file cannot be applied. The error was detected while processing settings for component [Microsoft-Windows-Shell-Setup].
I've been frantically searching for a generic answer to this, and it sounds like to could be a sysprep issue, however, the image is a virtual machine.
I'm still searching for solutions on my own, but I thought it would be best to go ahead and post this issue as our pilot went live and I'm trying to figure this out ASAP.
Any help is much appreciated,
-Patrick Sigmon
Re: windows 7 sysprep???[Resolved]
Posted by Andy Kurth <an...@ncsu.edu>.
Windows 7 Sysprep is very problematic and extremely slow. I recommend
not using it by configuring the setting Patrick described. As of VCL
2.2.1, you should only have to do this for bare-metal images. Sysprep
will be disabled for all VMware image captures as of VCL 2.2.1.
The Unattend.xml file is a chore to configure. The file included with
VCL has been configured using Windows 7 Enterprise. It may fail if
other variants are used.
NC State has been moving away from using Win7/2008 Sysprep wherever
possible. We have removed access to our bare-metal Win7 base images,
only allowing users to create VMware Win7 images. We have also
converted some existing Windows 7 bare-metal images which had been using
Sysprep to VM images using the VMware Converter utility.
-Andy
On 3/28/2011 12:07 PM, James Patrick Sigmon wrote:
> Issue Resolved. Be sure when going through the image capture process for
> a Windows 7 image that "Use sysprep" under "Advanced Options" is set to
> "No."
>
> On Mar 24, 2011, at 1:16 AM, James Patrick Sigmon wrote:
>
>> Hey Gerhard,
>>
>> Thanks for the info. My OS is the Ultimate Edition and is 64 bit. So I
>> made the following changes to the file:
>>
>> <component name="Microsoft-Windows-Shell-Setup"
>> processorArchitecture="x64" publicKeyToken="31bf3856ad364e35"
>> language="neutral" versionScope="nonSxS"
>> xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State"
>> xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
>> <Display>
>> <ColorDepth>32</ColorDepth>
>> <DPI>120</DPI>
>> <HorizontalResolution>800</HorizontalResolution>
>> <RefreshRate>72</RefreshRate>
>> <VerticalResolution>600</VerticalResolution>
>> </Display>
>> <ComputerName>*</ComputerName>
>> <TimeZone>Eastern Standard Time</TimeZone>
>> <ProductKey>*MyProductKeyforUltimate*</ProductKey>
>> </component>
>>
>> However, I'm still having the same issue, but the message has slightly
>> changed:
>>
>> Windows could not parse or process unattend answer file
>> [C:\Windows\Panther\unattend.xml] for pass [specialize]. The answer
>> file is invalid.
>>
>> Can you think of what else I might need to change?
>>
>> Thanks again,
>>
>> Patrick
>>
>>
>>
>> On Mar 23, 2011, at 2:59 PM, Hartl, Gerhard L. wrote:
>>
>>> VCL 2.2 does use a unattend.xml for sysprep. It is located at
>>> /usr/local/tools/Windows_7/Utilities/Sysprep/Unattend.xml.
>>>
>>> Are you imaging Win7 x64 or x86? What version? Enterprise, Pro,
>>> Ultimate, etc? The key provided is for the Enterprise edition and
>>> would fail if you are trying to create a Win 7 Pro image. Also the
>>> processorArchitecture must equal the architecture you are trying to
>>> image.
>>>
>>>
>>>
>>> This is the section that is apparently your issue:
>>>
>>> <component name="Microsoft-Windows-Shell-Setup"
>>> processorArchitecture="x86" publicKeyToken="31bf3856ad364e35"
>>> language="neutral" versionScope="nonSxS"
>>> xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State"
>>> xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
>>> - <Display>
>>> <ColorDepth>32</ColorDepth>
>>> <DPI>120</DPI>
>>> <HorizontalResolution>800</HorizontalResolution>
>>> <RefreshRate>72</RefreshRate>
>>> <VerticalResolution>600</VerticalResolution>
>>> </Display>
>>> <ComputerName>*</ComputerName>
>>> <TimeZone>Eastern Standard Time</TimeZone>
>>> <ProductKey>33PXH-7Y6KF-2VJC9-XBBR8-HVTHH</ProductKey>
>>> </component>
>>>
>>>
>>>
>>> - Gerhard
>>> Old Dominion University
>>>
>>> -----Original Message-----
>>> From: Alexander Patterson [mailto:alexander.patterson@csueastbay.edu]
>>> Sent: Wednesday, March 23, 2011 2:20 PM
>>> To: vcl-user@incubator.apache.org <ma...@incubator.apache.org>
>>> Subject: Re: windows 7 sysprep???
>>>
>>> Hello Patrick,
>>>
>>> Windows 7 doesn't use sysprep. This is only used in Windows XP.
>>>
>>> Check in your php table under Imagemeta for your Windows 7 image id #
>>> that your using that sysprep is set to 0 then give that a try.
>>>
>>> For example
>>>
>>> Your Image Id =6
>>> CheckUser =1
>>> Subimage = 1
>>> Sysprep = 0
>>>
>>> -Alex
>>>
>>>
>>>
>>> On Wed, Mar 23, 2011 at 11:14 AM, James Patrick Sigmon
>>> <jpsigmon@ncsu.edu <ma...@ncsu.edu>> wrote:
>>>> Hey Guys,
>>>>
>>>> I've run into a problem with captured windows 7 images. They seem to
>>>> capture fine, but when you make a reservation for them they time out
>>>> at the "ssh step." Looking at the console, I can see why. There is a
>>>> pop-up box that reads:
>>>>
>>>> "Windows could not parse or process the unattended answer file for
>>>> pass [specialize]. The settings specified in the answer file cannot
>>>> be applied. The error was detected while processing settings for
>>>> component [Microsoft-Windows-Shell-Setup].
>>>>
>>>> I've been frantically searching for a generic answer to this, and it
>>>> sounds like to could be a sysprep issue, however, the image is a
>>>> virtual machine.
>>>>
>>>> I'm still searching for solutions on my own, but I thought it would
>>>> be best to go ahead and post this issue as our pilot went live and
>>>> I'm trying to figure this out ASAP.
>>>>
>>>> Any help is much appreciated,
>>>>
>>>> -Patrick Sigmon
>>>
>>>
>>>
>>> --
>>> Thanks,
>>> Alex Patterson
>>> User Support Services
>>> Operating System Analyst
>>> California State University, East Bay
>>
>
Re: windows 7 sysprep???[Resolved]
Posted by James Patrick Sigmon <jp...@ncsu.edu>.
Issue Resolved. Be sure when going through the image capture process for a Windows 7 image that "Use sysprep" under "Advanced Options" is set to "No."
On Mar 24, 2011, at 1:16 AM, James Patrick Sigmon wrote:
> Hey Gerhard,
>
> Thanks for the info. My OS is the Ultimate Edition and is 64 bit. So I made the following changes to the file:
>
> <component name="Microsoft-Windows-Shell-Setup" processorArchitecture="x64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
> <Display>
> <ColorDepth>32</ColorDepth>
> <DPI>120</DPI>
> <HorizontalResolution>800</HorizontalResolution>
> <RefreshRate>72</RefreshRate>
> <VerticalResolution>600</VerticalResolution>
> </Display>
> <ComputerName>*</ComputerName>
> <TimeZone>Eastern Standard Time</TimeZone>
> <ProductKey>MyProductKeyforUltimate</ProductKey>
> </component>
>
> However, I'm still having the same issue, but the message has slightly changed:
>
> Windows could not parse or process unattend answer file [C:\Windows\Panther\unattend.xml] for pass [specialize]. The answer file is invalid.
>
> Can you think of what else I might need to change?
>
> Thanks again,
>
> Patrick
>
>
>
> On Mar 23, 2011, at 2:59 PM, Hartl, Gerhard L. wrote:
>
>> VCL 2.2 does use a unattend.xml for sysprep. It is located at /usr/local/tools/Windows_7/Utilities/Sysprep/Unattend.xml.
>>
>> Are you imaging Win7 x64 or x86? What version? Enterprise, Pro, Ultimate, etc? The key provided is for the Enterprise edition and would fail if you are trying to create a Win 7 Pro image. Also the processorArchitecture must equal the architecture you are trying to image.
>>
>>
>>
>> This is the section that is apparently your issue:
>>
>> <component name="Microsoft-Windows-Shell-Setup" processorArchitecture="x86" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
>> - <Display>
>> <ColorDepth>32</ColorDepth>
>> <DPI>120</DPI>
>> <HorizontalResolution>800</HorizontalResolution>
>> <RefreshRate>72</RefreshRate>
>> <VerticalResolution>600</VerticalResolution>
>> </Display>
>> <ComputerName>*</ComputerName>
>> <TimeZone>Eastern Standard Time</TimeZone>
>> <ProductKey>33PXH-7Y6KF-2VJC9-XBBR8-HVTHH</ProductKey>
>> </component>
>>
>>
>>
>> - Gerhard
>> Old Dominion University
>>
>> -----Original Message-----
>> From: Alexander Patterson [mailto:alexander.patterson@csueastbay.edu]
>> Sent: Wednesday, March 23, 2011 2:20 PM
>> To: vcl-user@incubator.apache.org
>> Subject: Re: windows 7 sysprep???
>>
>> Hello Patrick,
>>
>> Windows 7 doesn't use sysprep. This is only used in Windows XP.
>>
>> Check in your php table under Imagemeta for your Windows 7 image id # that your using that sysprep is set to 0 then give that a try.
>>
>> For example
>>
>> Your Image Id =6
>> CheckUser =1
>> Subimage = 1
>> Sysprep = 0
>>
>> -Alex
>>
>>
>>
>> On Wed, Mar 23, 2011 at 11:14 AM, James Patrick Sigmon <jp...@ncsu.edu> wrote:
>>> Hey Guys,
>>>
>>> I've run into a problem with captured windows 7 images. They seem to capture fine, but when you make a reservation for them they time out at the "ssh step." Looking at the console, I can see why. There is a pop-up box that reads:
>>>
>>> "Windows could not parse or process the unattended answer file for pass [specialize]. The settings specified in the answer file cannot be applied. The error was detected while processing settings for component [Microsoft-Windows-Shell-Setup].
>>>
>>> I've been frantically searching for a generic answer to this, and it sounds like to could be a sysprep issue, however, the image is a virtual machine.
>>>
>>> I'm still searching for solutions on my own, but I thought it would be best to go ahead and post this issue as our pilot went live and I'm trying to figure this out ASAP.
>>>
>>> Any help is much appreciated,
>>>
>>> -Patrick Sigmon
>>
>>
>>
>> --
>> Thanks,
>> Alex Patterson
>> User Support Services
>> Operating System Analyst
>> California State University, East Bay
>
Re: windows 7 sysprep???
Posted by James Patrick Sigmon <jp...@ncsu.edu>.
Hey Gerhard,
Thanks for the info. My OS is the Ultimate Edition and is 64 bit. So I made the following changes to the file:
<component name="Microsoft-Windows-Shell-Setup" processorArchitecture="x64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<Display>
<ColorDepth>32</ColorDepth>
<DPI>120</DPI>
<HorizontalResolution>800</HorizontalResolution>
<RefreshRate>72</RefreshRate>
<VerticalResolution>600</VerticalResolution>
</Display>
<ComputerName>*</ComputerName>
<TimeZone>Eastern Standard Time</TimeZone>
<ProductKey>MyProductKeyforUltimate</ProductKey>
</component>
However, I'm still having the same issue, but the message has slightly changed:
Windows could not parse or process unattend answer file [C:\Windows\Panther\unattend.xml] for pass [specialize]. The answer file is invalid.
Can you think of what else I might need to change?
Thanks again,
Patrick
On Mar 23, 2011, at 2:59 PM, Hartl, Gerhard L. wrote:
> VCL 2.2 does use a unattend.xml for sysprep. It is located at /usr/local/tools/Windows_7/Utilities/Sysprep/Unattend.xml.
>
> Are you imaging Win7 x64 or x86? What version? Enterprise, Pro, Ultimate, etc? The key provided is for the Enterprise edition and would fail if you are trying to create a Win 7 Pro image. Also the processorArchitecture must equal the architecture you are trying to image.
>
>
>
> This is the section that is apparently your issue:
>
> <component name="Microsoft-Windows-Shell-Setup" processorArchitecture="x86" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
> - <Display>
> <ColorDepth>32</ColorDepth>
> <DPI>120</DPI>
> <HorizontalResolution>800</HorizontalResolution>
> <RefreshRate>72</RefreshRate>
> <VerticalResolution>600</VerticalResolution>
> </Display>
> <ComputerName>*</ComputerName>
> <TimeZone>Eastern Standard Time</TimeZone>
> <ProductKey>33PXH-7Y6KF-2VJC9-XBBR8-HVTHH</ProductKey>
> </component>
>
>
>
> - Gerhard
> Old Dominion University
>
> -----Original Message-----
> From: Alexander Patterson [mailto:alexander.patterson@csueastbay.edu]
> Sent: Wednesday, March 23, 2011 2:20 PM
> To: vcl-user@incubator.apache.org
> Subject: Re: windows 7 sysprep???
>
> Hello Patrick,
>
> Windows 7 doesn't use sysprep. This is only used in Windows XP.
>
> Check in your php table under Imagemeta for your Windows 7 image id # that your using that sysprep is set to 0 then give that a try.
>
> For example
>
> Your Image Id =6
> CheckUser =1
> Subimage = 1
> Sysprep = 0
>
> -Alex
>
>
>
> On Wed, Mar 23, 2011 at 11:14 AM, James Patrick Sigmon <jp...@ncsu.edu> wrote:
>> Hey Guys,
>>
>> I've run into a problem with captured windows 7 images. They seem to capture fine, but when you make a reservation for them they time out at the "ssh step." Looking at the console, I can see why. There is a pop-up box that reads:
>>
>> "Windows could not parse or process the unattended answer file for pass [specialize]. The settings specified in the answer file cannot be applied. The error was detected while processing settings for component [Microsoft-Windows-Shell-Setup].
>>
>> I've been frantically searching for a generic answer to this, and it sounds like to could be a sysprep issue, however, the image is a virtual machine.
>>
>> I'm still searching for solutions on my own, but I thought it would be best to go ahead and post this issue as our pilot went live and I'm trying to figure this out ASAP.
>>
>> Any help is much appreciated,
>>
>> -Patrick Sigmon
>
>
>
> --
> Thanks,
> Alex Patterson
> User Support Services
> Operating System Analyst
> California State University, East Bay
Re: windows 7 sysprep???
Posted by Alexander Patterson <al...@csueastbay.edu>.
Make sure you run
/usr/local/vcl/bin/vcld -setup
When Prompted Click on 3
We are using product keys
Click on 2 for Add product Key
Click on 1 for Global or 2 for Local
This will then give you a choice
Choose a Windows product:
1. Windows XP
2. Windows Server 2003
3. Windows Vista Business
4. Windows Vista Business N
5. Windows Vista Enterprise
6. Windows Vista Enterprise N
7. Windows Server 2008 Datacenter
8. Windows Server 2008 Datacenter without Hyper-V
9. Windows Server 2008 for Itanium-Based Systems
10. Windows Server 2008 Enterprise
11. Windows Server 2008 Enterprise without Hyper-V
12. Windows Server 2008 Standard
13. Windows Server 2008 Standard without Hyper-V
14. Windows Web Server 2008
15. Windows Server 2008 HPC
16. Windows 7 Professional
17. Windows 7 Professional N
18. Windows 7 Professional E
19. Windows 7 Enterprise
20. Windows 7 Enterprise N
21. Windows 7 Enterprise E
22. Windows Server 2008 R2 Web
23. Windows Server 2008 R2 HPC edition
24. Windows Server 2008 R2 Standard
25. Windows Server 2008 R2 Enterprise
26. Windows Server 2008 R2 Datacenter
27. Windows Server 2008 R2 for Itanium-based Systems
28. Other
For Windows 7 it's very picky about it's key. I went ahead and set all
of my Windows 7 to the same key, I could do this due to our key
working for all of these version. This fixed my Issue about not being
able to image on Windows 7
Just select the number for example 19
Then copy and paste your product key. It will be saved as the
congratulation for either globe or local whatever you selected.
Hope this is helpful
-Alex
On Wed, Mar 23, 2011 at 11:59 AM, Hartl, Gerhard L. <GH...@odu.edu> wrote:
> VCL 2.2 does use a unattend.xml for sysprep. It is located at /usr/local/tools/Windows_7/Utilities/Sysprep/Unattend.xml.
>
> Are you imaging Win7 x64 or x86? What version? Enterprise, Pro, Ultimate, etc? The key provided is for the Enterprise edition and would fail if you are trying to create a Win 7 Pro image. Also the processorArchitecture must equal the architecture you are trying to image.
>
>
>
> This is the section that is apparently your issue:
>
> <component name="Microsoft-Windows-Shell-Setup" processorArchitecture="x86" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
> - <Display>
> <ColorDepth>32</ColorDepth>
> <DPI>120</DPI>
> <HorizontalResolution>800</HorizontalResolution>
> <RefreshRate>72</RefreshRate>
> <VerticalResolution>600</VerticalResolution>
> </Display>
> <ComputerName>*</ComputerName>
> <TimeZone>Eastern Standard Time</TimeZone>
> <ProductKey>33PXH-7Y6KF-2VJC9-XBBR8-HVTHH</ProductKey>
> </component>
>
>
>
> - Gerhard
> Old Dominion University
>
> -----Original Message-----
> From: Alexander Patterson [mailto:alexander.patterson@csueastbay.edu]
> Sent: Wednesday, March 23, 2011 2:20 PM
> To: vcl-user@incubator.apache.org
> Subject: Re: windows 7 sysprep???
>
> Hello Patrick,
>
> Windows 7 doesn't use sysprep. This is only used in Windows XP.
>
> Check in your php table under Imagemeta for your Windows 7 image id # that your using that sysprep is set to 0 then give that a try.
>
> For example
>
> Your Image Id =6
> CheckUser =1
> Subimage = 1
> Sysprep = 0
>
> -Alex
>
>
>
> On Wed, Mar 23, 2011 at 11:14 AM, James Patrick Sigmon <jp...@ncsu.edu> wrote:
>> Hey Guys,
>>
>> I've run into a problem with captured windows 7 images. They seem to capture fine, but when you make a reservation for them they time out at the "ssh step." Looking at the console, I can see why. There is a pop-up box that reads:
>>
>> "Windows could not parse or process the unattended answer file for pass [specialize]. The settings specified in the answer file cannot be applied. The error was detected while processing settings for component [Microsoft-Windows-Shell-Setup].
>>
>> I've been frantically searching for a generic answer to this, and it sounds like to could be a sysprep issue, however, the image is a virtual machine.
>>
>> I'm still searching for solutions on my own, but I thought it would be best to go ahead and post this issue as our pilot went live and I'm trying to figure this out ASAP.
>>
>> Any help is much appreciated,
>>
>> -Patrick Sigmon
>
>
>
> --
> Thanks,
> Alex Patterson
> User Support Services
> Operating System Analyst
> California State University, East Bay
>
--
Thanks,
Alex Patterson
User Support Services
Operating System Analyst
California State University, East Bay
RE: windows 7 sysprep???
Posted by "Hartl, Gerhard L." <GH...@odu.edu>.
VCL 2.2 does use a unattend.xml for sysprep. It is located at /usr/local/tools/Windows_7/Utilities/Sysprep/Unattend.xml.
Are you imaging Win7 x64 or x86? What version? Enterprise, Pro, Ultimate, etc? The key provided is for the Enterprise edition and would fail if you are trying to create a Win 7 Pro image. Also the processorArchitecture must equal the architecture you are trying to image.
This is the section that is apparently your issue:
<component name="Microsoft-Windows-Shell-Setup" processorArchitecture="x86" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
- <Display>
<ColorDepth>32</ColorDepth>
<DPI>120</DPI>
<HorizontalResolution>800</HorizontalResolution>
<RefreshRate>72</RefreshRate>
<VerticalResolution>600</VerticalResolution>
</Display>
<ComputerName>*</ComputerName>
<TimeZone>Eastern Standard Time</TimeZone>
<ProductKey>33PXH-7Y6KF-2VJC9-XBBR8-HVTHH</ProductKey>
</component>
- Gerhard
Old Dominion University
-----Original Message-----
From: Alexander Patterson [mailto:alexander.patterson@csueastbay.edu]
Sent: Wednesday, March 23, 2011 2:20 PM
To: vcl-user@incubator.apache.org
Subject: Re: windows 7 sysprep???
Hello Patrick,
Windows 7 doesn't use sysprep. This is only used in Windows XP.
Check in your php table under Imagemeta for your Windows 7 image id # that your using that sysprep is set to 0 then give that a try.
For example
Your Image Id =6
CheckUser =1
Subimage = 1
Sysprep = 0
-Alex
On Wed, Mar 23, 2011 at 11:14 AM, James Patrick Sigmon <jp...@ncsu.edu> wrote:
> Hey Guys,
>
> I've run into a problem with captured windows 7 images. They seem to capture fine, but when you make a reservation for them they time out at the "ssh step." Looking at the console, I can see why. There is a pop-up box that reads:
>
> "Windows could not parse or process the unattended answer file for pass [specialize]. The settings specified in the answer file cannot be applied. The error was detected while processing settings for component [Microsoft-Windows-Shell-Setup].
>
> I've been frantically searching for a generic answer to this, and it sounds like to could be a sysprep issue, however, the image is a virtual machine.
>
> I'm still searching for solutions on my own, but I thought it would be best to go ahead and post this issue as our pilot went live and I'm trying to figure this out ASAP.
>
> Any help is much appreciated,
>
> -Patrick Sigmon
--
Thanks,
Alex Patterson
User Support Services
Operating System Analyst
California State University, East Bay
Re: windows 7 sysprep???
Posted by Alexander Patterson <al...@csueastbay.edu>.
Hello Patrick,
Windows 7 doesn't use sysprep. This is only used in Windows XP.
Check in your php table under Imagemeta for your Windows 7 image id #
that your using that sysprep is set to 0 then give that a try.
For example
Your Image Id =6
CheckUser =1
Subimage = 1
Sysprep = 0
-Alex
On Wed, Mar 23, 2011 at 11:14 AM, James Patrick Sigmon
<jp...@ncsu.edu> wrote:
> Hey Guys,
>
> I've run into a problem with captured windows 7 images. They seem to capture fine, but when you make a reservation for them they time out at the "ssh step." Looking at the console, I can see why. There is a pop-up box that reads:
>
> "Windows could not parse or process the unattended answer file for pass [specialize]. The settings specified in the answer file cannot be applied. The error was detected while processing settings for component [Microsoft-Windows-Shell-Setup].
>
> I've been frantically searching for a generic answer to this, and it sounds like to could be a sysprep issue, however, the image is a virtual machine.
>
> I'm still searching for solutions on my own, but I thought it would be best to go ahead and post this issue as our pilot went live and I'm trying to figure this out ASAP.
>
> Any help is much appreciated,
>
> -Patrick Sigmon
--
Thanks,
Alex Patterson
User Support Services
Operating System Analyst
California State University, East Bay