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Posted to issues@openoffice.apache.org by bu...@apache.org on 2016/10/29 00:29:01 UTC

[Issue 125627] Unable to properly open a .DOCX file created in Word - the middle section is missing

https://bz.apache.org/ooo/show_bug.cgi?id=125627

Venkatesh A.I.S. <va...@my.fit.edu> changed:

           What    |Removed                     |Added
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                 CC|                            |vambalaminth2016@my.fit.edu

--- Comment #3 from Venkatesh A.I.S. <va...@my.fit.edu> ---
Configuration:
Windows 8.1, 64 bit, RAM: 8GB, Tested in both Open Office version 4.1.2 and
4.1.0

The word document was unable to open if it is saved in .docx, however if saved
in .doc the document is getting loaded correctly. 


Follow Up tests performed:
Scenario 1:
Opened a word document having the extension .docx. The document had many tables
in it.  
Observed result: The document loaded successfully along with the tables and
data.

Scenario 2:
Opened a word document having the extension .docx. The document had texts in
it.
Observed result: The document loaded successfully with the same font style and
format. 

Scenario 3:
Opened a word document consisting a scanned certificate. The document was
originally in pdf format and is converted to word(.docx).
Observed result: The document got loaded successfully but the scanned image is
missing.
Resolution to the above issue:
If the extension of the document is changed from .docx to .doc then the
document and the certificate got loaded successfully.
Please find the attached screenshot.
To change the extension from .docx to .doc please follow the below steps:
1. Open the MS word document
2. Click File -> Save As
3. Fill the “File Name” text box value and in “Save As type” drop down box
select “Word 97-2003 Document (*.doc)”.
4. Open the .doc file in Open office, the certificate and the document will be
loaded successfully.

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