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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/07/25 05:17:56 UTC

[Bug 120362] New: program crashes during opening, saving, and editing documents.

https://issues.apache.org/ooo/show_bug.cgi?id=120362

          Priority: P3
            Bug ID: 120362
          Assignee: ooo-issues@incubator.apache.org
           Summary: program crashes during opening, saving, and editing
                    documents.
          Severity: critical
        Issue Type: DEFECT
    Classification: Application
                OS: Windows 7
          Reporter: morgan.janet@verizon.net
          Hardware: PC
            Status: UNCONFIRMED
           Version: AOO 3.4.0
         Component: open-import
           Product: word processor

I've used Open Office for a few years, and have never had the problems I'm
experiencing with 3.4.0 Apache.  The program crashes when I open, edit, or save
a doc every time I use the program.  It has negatively effected the performance
of my computer in general.  I've had it!  Should I uninstall Apache and go back
to a previous version.

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[Bug 120362] program crashes during opening, saving, and editing documents.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120362

Regina Henschel <rb...@t-online.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo
                 CC|                            |rb.henschel@t-online.de

--- Comment #1 from Regina Henschel <rb...@t-online.de> ---
The user folder contains a file "registrymodifications.xcu". Please rename it
and try again. The user folder is located in Documents and Settings\<your
account>\AppData\Roaming\OpenOffice.org\3\. It is a hidden folder, you might
need to set the explorer to show hidden files.

There have been some reports about crashes after update, but we could not find
a pattern yet. Do you have used macro libraries or do you have installed
extensions?

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[Bug 120362] program crashes during opening, saving, and editing documents.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120362

Rob Weir <ro...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |DUPLICATE

--- Comment #5 from Rob Weir <ro...@apache.org> ---
Dupe

*** This bug has been marked as a duplicate of bug 121625 ***

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[Bug 120362] program crashes during opening, saving, and editing documents.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120362

neking03@yahoo.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |neking03@yahoo.com

--- Comment #2 from neking03@yahoo.com ---
Every time I attempt to open the program it crashes within 10 seconds. A file
recovery window pops up which freezes and I have to force close the program. I
have used Open Office for quite some time and just upgraded to 3.4.1 about a
week ago and just today this started happening. You need to fix this NOW! I
need this program for school!

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[Bug 120362] program crashes during opening, saving, and editing documents.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120362

--- Comment #4 from Regina Henschel <rb...@t-online.de> ---
*** Bug 120803 has been marked as a duplicate of this bug. ***

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[Bug 120362] program crashes during opening, saving, and editing documents.

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120362

--- Comment #3 from Regina Henschel <rb...@t-online.de> ---
Hi neking03, please read section "Known Issues" on
http://www.openoffice.org/development/releases/3.4.1.html, read the tutorial of
the forum (link there) and follow the advise. Ask in the forum, if AOO still
does not start for you.

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