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Posted to users@spamassassin.apache.org by ploppy <pl...@hotmail.com> on 2008/02/21 13:54:34 UTC
mails not being received
i enabled SA on one of my accounts and since disabling, no mails for that
account are being received. i did tail -f /var/log/exim_mainlog and they are
showing as completed, but they are not being delivered. they are not even in
th mail que. i am using exim 4.63 and didn't have this problem until i
enabled SA and then disabled. i am hoping this is the correct forum for this
message and any help would be appreciated because i have tried for the past
3 days to sort this out. i have reset back to defaults in whm and still no
luck. thank you
WHM 11.15.0 cPanel 11.18.1-S20683
CENTOS Enterprise 4.6 i686 on standard - WHM X v3.1.0
exim 4.63
--
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Re: mails not being received
Posted by Anthony Peacock <a....@chime.ucl.ac.uk>.
Hi,
AlxFrag wrote:
> Jeff Chan wrote:
>> Quoting Jeff Chan <je...@surbl.org>:
>>
>>> SpamAssassin and Exim cannot work together without some other program
>>> coordinating them. You're probably going to need to find out what that
>>> program is in order to solve things. Any FAQs about SpamAssassin
>>> itself may address the coordinating program, but only peripherally.
>>> SpamAssassin only scores the messages. It doesn't deliver them and it
>>> doesn't control how they're delivered based on that score.
>>
>> Also if you find the name of the program, you can probably search for
>> the faq for it, SpamAssassin and Exim.
>>
>> HTH,
>>
>> Jeff C.
>>
> I'm using mailscanner as the "coordinating" software.
In which case you might find more help on the MailScanner mailing list.
http://www.mailscanner.info/support.html#mailing
Or a number of MailScanner users are on this list, so more details about
your problem may help us to give advice.
In your original email you said something like "enabled spamassassin",
what exactly did you do to "enable spamassassin"?
Have you checked the logs for errors?
Have you run mailscanner --lint and mailscanner --debug?
Have you run spamassassin --lint and spamassassin --debug?
Was MailScanner working fine before this, or is this a new install of
MailScanner?
--
Anthony Peacock
CHIME, Royal Free & University College Medical School
WWW: http://www.chime.ucl.ac.uk/~rmhiajp/
Study at CHIME in 2008. http://www.chime.ucl.ac.uk/study-health-informatics/
Re: mails not being received
Posted by AlxFrag <al...@gmail.com>.
Jeff Chan wrote:
> Quoting Jeff Chan <je...@surbl.org>:
>
>> SpamAssassin and Exim cannot work together without some other program
>> coordinating them. You're probably going to need to find out what that
>> program is in order to solve things. Any FAQs about SpamAssassin
>> itself may address the coordinating program, but only peripherally.
>> SpamAssassin only scores the messages. It doesn't deliver them and it
>> doesn't control how they're delivered based on that score.
>
> Also if you find the name of the program, you can probably search for
> the faq for it, SpamAssassin and Exim.
>
> HTH,
>
> Jeff C.
>
I'm using mailscanner as the "coordinating" software.
Re: mails not being received
Posted by Jeff Chan <je...@surbl.org>.
Quoting Jeff Chan <je...@surbl.org>:
> SpamAssassin and Exim cannot work together without some other program
> coordinating them. You're probably going to need to find out what that
> program is in order to solve things. Any FAQs about SpamAssassin
> itself may address the coordinating program, but only peripherally.
> SpamAssassin only scores the messages. It doesn't deliver them and it
> doesn't control how they're delivered based on that score.
Also if you find the name of the program, you can probably search for
the faq for it, SpamAssassin and Exim.
HTH,
Jeff C.
Re: mails not being received
Posted by Jeff Chan <je...@surbl.org>.
Quoting ploppy <pl...@hotmail.com>:
> hello jeff. thanks for reply. it is a dedicated server and we oversee the
> mailboxes. 99% of the time our mailboxes, pop3/imap do not show a problem.
> however, this has only started happening since enabling SA so therefore im
> at a bit out of my depth when it comes to troublshooting this service. is
> there a FAQ or tut that shows the sequence of events once SA is disabled on
> an account. many thanks.
You'll probably want to find out how Exim integrates with SpamAssassin
on your server. Do you have any local user forums to check with?
Whoever set up the systems should also be responsible for for
supporting them.
SpamAssassin and Exim cannot work together without some other program
coordinating them. You're probably going to need to find out what
that program is in order to solve things. Any FAQs about SpamAssassin
itself may address the coordinating program, but only peripherally.
SpamAssassin only scores the messages. It doesn't deliver them and it
doesn't control how they're delivered based on that score.
Jeff C.
> Jeff Chan wrote:
>>
>> Quoting ploppy <pl...@hotmail.com>:
>>
>>>
>>> i enabled SA on one of my accounts and since disabling, no mails for that
>>> account are being received. i did tail -f /var/log/exim_mainlog and they
>>> are
>>> showing as completed, but they are not being delivered. they are not even
>>> in
>>> th mail que. i am using exim 4.63 and didn't have this problem until i
>>> enabled SA and then disabled. i am hoping this is the correct forum for
>>> this
>>> message and any help would be appreciated because i have tried for the
>>> past
>>> 3 days to sort this out. i have reset back to defaults in whm and still
>>> no
>>> luck. thank you
>>
>> You may have better luck if you check with the company hosting your
>> mailboxes. SpamAssassin is only a mail checker; it doesn't handle
>> delivery of messages at all.
>>
>> Jeff C.
>>
>>
>>
>>
>
> --
> View this message in context:
> http://www.nabble.com/mails-not-being-received-tp15610804p15631138.html
> Sent from the SpamAssassin - Users mailing list archive at Nabble.com.
>
>
Re: mails not being received
Posted by ploppy <pl...@hotmail.com>.
hello jeff. thanks for reply. it is a dedicated server and we oversee the
mailboxes. 99% of the time our mailboxes, pop3/imap do not show a problem.
however, this has only started happening since enabling SA so therefore im
at a bit out of my depth when it comes to troublshooting this service. is
there a FAQ or tut that shows the sequence of events once SA is disabled on
an account. many thanks.
Jeff Chan wrote:
>
> Quoting ploppy <pl...@hotmail.com>:
>
>>
>> i enabled SA on one of my accounts and since disabling, no mails for that
>> account are being received. i did tail -f /var/log/exim_mainlog and they
>> are
>> showing as completed, but they are not being delivered. they are not even
>> in
>> th mail que. i am using exim 4.63 and didn't have this problem until i
>> enabled SA and then disabled. i am hoping this is the correct forum for
>> this
>> message and any help would be appreciated because i have tried for the
>> past
>> 3 days to sort this out. i have reset back to defaults in whm and still
>> no
>> luck. thank you
>
> You may have better luck if you check with the company hosting your
> mailboxes. SpamAssassin is only a mail checker; it doesn't handle
> delivery of messages at all.
>
> Jeff C.
>
>
>
>
--
View this message in context: http://www.nabble.com/mails-not-being-received-tp15610804p15631138.html
Sent from the SpamAssassin - Users mailing list archive at Nabble.com.
Re: mails not being received
Posted by Jeff Chan <je...@surbl.org>.
Quoting ploppy <pl...@hotmail.com>:
>
> i enabled SA on one of my accounts and since disabling, no mails for that
> account are being received. i did tail -f /var/log/exim_mainlog and they are
> showing as completed, but they are not being delivered. they are not even in
> th mail que. i am using exim 4.63 and didn't have this problem until i
> enabled SA and then disabled. i am hoping this is the correct forum for this
> message and any help would be appreciated because i have tried for the past
> 3 days to sort this out. i have reset back to defaults in whm and still no
> luck. thank you
You may have better luck if you check with the company hosting your
mailboxes. SpamAssassin is only a mail checker; it doesn't handle
delivery of messages at all.
Jeff C.