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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/09/23 18:23:14 UTC

[Issue 125667] New: Question Marks when application form filled in and saved as .doc

https://issues.apache.org/ooo/show_bug.cgi?id=125667

          Issue ID: 125667
        Issue Type: DEFECT
           Summary: Question Marks when application form filled in and
                    saved as .doc
           Product: Writer
           Version: 4.1.0
          Hardware: All
                OS: All
            Status: UNCONFIRMED
          Severity: normal
          Priority: P3
         Component: save-export
          Assignee: issues@openoffice.apache.org
          Reporter: paula.omeara@artscouncil.ie

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[Issue 125667] Question Marks when application form filled in and saved as .doc

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125667

Paula O'Meara <pa...@artscouncil.ie> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |ms_interoperability

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[Issue 125667] Question Marks when application form filled in and saved as .doc

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125667

--- Comment #5 from Paula O'Meara <pa...@artscouncil.ie> ---
I do not understand this answer as our applicants have been using AAO up to 4.0
with no problems opening documents in MSWord.  Then the issue occurred with AAO
4.1 and the same version of MSWord.  Are you saying that nothing changed with
AAO 4.1 so there should be no issue? 

This answer is disappointing as I had already searched the forums both on AOO
and on Microsoft and found nothing.

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[Issue 125667] Question Marks when application form filled in and saved as .doc

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125667

--- Comment #2 from Paula O'Meara <pa...@artscouncil.ie> ---
Created attachment 83976
  --> https://issues.apache.org/ooo/attachment.cgi?id=83976&action=edit
Screen grabs of errors showing up on the form

This is an example what it showing up on the form when it is opened in MSWord
as a .doc.  Applicants who do not have MSWord can complete the application form
in OpenOffice saving as a .doc.  However when it is opened up by someone using
MSWord the document is not intelligible.

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[Issue 125667] Question Marks when application form filled in and saved as .doc

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125667

Pedro <pe...@ifi.uio.no> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |NOT_AN_ISSUE

--- Comment #4 from Pedro <pe...@ifi.uio.no> ---
Not an AOO defect.

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[Issue 125667] Question Marks when application form filled in and saved as .doc

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125667

Paula O'Meara <pa...@artscouncil.ie> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Latest|4.1.0                       |4.1.1
    Confirmation on|                            |
            Version|4.1.0                       |4.1.1

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[Issue 125667] Question Marks when application form filled in and saved as .doc

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125667

Paula O'Meara <pa...@artscouncil.ie> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |paula.omeara@artscouncil.ie

--- Comment #1 from Paula O'Meara <pa...@artscouncil.ie> ---
Created attachment 83975
  --> https://issues.apache.org/ooo/attachment.cgi?id=83975&action=edit
Application form filled in in OpenOffice 4.1.1.

Filling in an application form in Open Office and saving it as a .doc. 
Everything looks fine.  However, when it is opened in MSWord 2010 there are
question marks where spaces and numbers should be. This has not happened with
the previous versions of OpenOffice.

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[Issue 125667] Question Marks when application form filled in and saved as .doc

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125667

billp <wg...@inbox.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |wgp6pct@inbox.com

--- Comment #6 from billp <wg...@inbox.com> ---
There's more to the problem than just question marks being displayed in place
of spaces and numbers. When the sample document is opened with Word 2000 or the
MS Word Viewer, the name in section 1.1 is displayed incorrectly. The space in
the name is replaced by double question marks and the current date is displayed
in place of the apostrophe!

This has to be a bug in AOO 4.1.0 and AOO 4.1.1. When the sample document is
saved with AOO 4.0.1, the correct characters are displayed when the document is
opened with MS Word 2000 and the MS Word Viewer. Nothing changed in the MS
products on my system. Something must have changed in AOO 4.1.0 and AOO 4.1.1
that's now causing the characters to be displayed incorrectly when opened by
the MS products. 

When the document is saved with AOO 4.0.1, it's size is reduced from 122 KB to
114 KB, but when saved with AOO 4.1.1, it's size remains at 122 KB.

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[Issue 125667] Question Marks when application form filled in and saved as .doc

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125667

Paula O'Meara <pa...@artscouncil.ie> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Latest|4.1.1                       |4.1.0
    Confirmation on|                            |

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[Issue 125667] Question Marks when application form filled in and saved as .doc

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125667

Paula O'Meara <pa...@artscouncil.ie> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |data_loss

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Re: [Issue 125667] Question Marks when application form filled in and saved as .doc

Posted by "Marc Krafft (Live)" <ma...@live.nl>.
Remove / Ubsubscribe  →  marcuskrafft@live.nl     I never asked for this 
mail Spam



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________________________________________________________________________________
-----Oorspronkelijk bericht----- 
From: bugzilla@apache.org
Sent: Monday, September 29, 2014 10:33 PM
To: issues@openoffice.apache.org
Subject: [Issue 125667] Question Marks when application form filled in and 
saved as .doc

https://issues.apache.org/ooo/show_bug.cgi?id=125667

Pedro <pe...@ifi.uio.no> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |pedrova@ifi.uio.no
         QA Contact|                            |pedrova@ifi.uio.no

--- Comment #3 from Pedro <pe...@ifi.uio.no> ---
This seems to be a compatibility issue with MSWord (character encoding 
perhaps)
and not OpenOffice. I'd suggest you contact Microsoft Support or try asking 
the
OpenOffice community support here:
https://forum.openoffice.org/

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[Issue 125667] Question Marks when application form filled in and saved as .doc

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125667

Pedro <pe...@ifi.uio.no> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |pedrova@ifi.uio.no
         QA Contact|                            |pedrova@ifi.uio.no

--- Comment #3 from Pedro <pe...@ifi.uio.no> ---
This seems to be a compatibility issue with MSWord (character encoding perhaps)
and not OpenOffice. I'd suggest you contact Microsoft Support or try asking the
OpenOffice community support here:
https://forum.openoffice.org/

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[Issue 125667] Question Marks when application form filled in and saved as .doc

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125667

Paula O'Meara <pa...@artscouncil.ie> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Latest|---                         |4.1.1
    Confirmation on|                            |

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