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Posted to dev@tomcat.apache.org by Glenn Nielsen <gl...@voyager.apg.more.net> on 2002/03/21 15:28:08 UTC

Re: DO NOT REPLY [Bug 5181] - HttpConnector [8080] No processor available, rejecting this connection

Remy Maucherat wrote:
> 
> > excellent technical analyze.
> 

Thanks!  I just thought others could benefit from my experience. :-)

> > should be present in tomcat faq ....
> 
> Yes. AFAIK, there's no FAQ, though :-(
> 

Remy has done a good job of responding to bugzilla bug reports.
Some that get filed are duplicates of existing bugs, others are
configuratin/application errors which are not bugs.

The current Tomcat page points to the overall jakarta site bugs
document.  I suggest we create our own bug reporting document.
And change the name of the link from Bug Database to Report a Bug.

This document will make suggestions of what a user can do before
reporting a bug.

It should point people to a common problems and/or FAQ document.
It could point to common/problems and/or FAQ unique for each major 
revision of Tomcat 3.2,3.3, and 4.0.
It should point people to the tomcat-users list.
It should point people to a report of existing bugs.
And if all the previous steps don't resolve a problem and the
user thinks its a bug, point them to bugzilla to file a report.

These could also be included in the docs for each distribution of
Tomcat.

Regards,

Glenn

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Glenn Nielsen             glenn@more.net | /* Spelin donut madder    |
MOREnet System Programming               |  * if iz ina coment.      |
Missouri Research and Education Network  |  */                       |
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