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Posted to user@openmeetings.apache.org by Orm Finnendahl <or...@selma.hfmdk-frankfurt.de> on 2020/04/02 19:08:45 UTC
inconsistencies between browsers/OSs
Hi,
finally our OM server is working with https behind the firewall and
NAT, ldap ist working too and we were able to succefully establish a
stable conference between two linux boxes running firefox with
audio/video (yey!).
om is really amazing work, thanks to everyone, who contributed!
Unfortunately we get varying success regarding audio/video with other
OS/browser combinations: On OSX it seems to work with firefox but with
Safari audio/video works locally, but the remote linux user is
invisible/inaudible for the OSX user. With other OSX users and on a
Windows/Firefox <-> Linux/Firefox combination, video and audio of the
other side isn't working on both machines, etc...
Is this a known issue? I searched the ML archives and the Web and
couldn't find relevant information. Are there any recommendations how
to troubleshoot the problems?
It seems quite inconsistent and I don't know yet whether it's a setup
problem on the user's/administrator's side. All participants of two
part conferences state that they see their own audio/video and see the
empty video frame of the other participant whitout hearing anything
although seeing the green button of the other participant flash.
We are using 5.0.0-M3, Revision b739f87
--
Orm
Re: inconsistencies between browsers/OSs
Posted by Orm Finnendahl <or...@selma.hfmdk-frankfurt.de>.
Hi,
Am Donnerstag, den 02. April 2020 um 21:23:16 Uhr (+0200) schrieb YUP:
> Hi, it could be a problem of UDP ports. Can you check whether UDP
> ports are open or close in your firewall?
For the turnserver we have this:
ACCEPT udp -- anywhere anywhere udp spts:49152:65535 dpts:49152:65535
ACCEPT tcp -- anywhere anywhere tcp dpt:3478
ACCEPT udp -- anywhere anywhere udp dpt:3478
ACCEPT tcp -- anywhere anywhere tcp dpt:5349
ACCEPT udp -- anywhere anywhere udp dpt:5349
In our turnserver.conf the default min-port=49152 and max-port=65535
settings were commented out. I removed the comment signs and restarted
coturn. I'll report back if that changes anything.
If it doesn't work on connected users, sometimes it helps to retry a
couple of times (exiting the room and reentering). We also found out
that recent versions of firefox seem to work better. There seem to be
error messages in the browser console if it does't work. I will try to
track them down and report back.
In the meantime I'll follow Maxim's advice to install the last
snapshot. It's good to know that it works on other machines!
--
Orm
Re: inconsistencies between browsers/OSs
Posted by Maxim Solodovnik <so...@gmail.com>.
I'm testing OM on Linux (all the time)
Linux <-> Windows (occasionally)
Windows <-> Windows (occasionally)
OSX - very rarely (I don't have one and it is hard to get access)
We have this bug report
https://issues.apache.org/jira/browse/OPENMEETINGS-2189
I have in plans to investigate it
I would appreciate if you can test latest SNAPSHOT
And report back if works better :))
On Fri, 3 Apr 2020 at 02:23, YUP <yu...@gmail.com> wrote:
> Hi, it could be a problem of UDP ports. Can you check whether UDP
> ports are open or close in your firewall?
> Regards,
> Yarema
>
> On Thu, Apr 2, 2020 at 9:10 PM Orm Finnendahl
> <or...@selma.hfmdk-frankfurt.de> wrote:
> >
> > Hi,
> >
> > finally our OM server is working with https behind the firewall and
> > NAT, ldap ist working too and we were able to succefully establish a
> > stable conference between two linux boxes running firefox with
> > audio/video (yey!).
> >
> > om is really amazing work, thanks to everyone, who contributed!
> >
> > Unfortunately we get varying success regarding audio/video with other
> > OS/browser combinations: On OSX it seems to work with firefox but with
> > Safari audio/video works locally, but the remote linux user is
> > invisible/inaudible for the OSX user. With other OSX users and on a
> > Windows/Firefox <-> Linux/Firefox combination, video and audio of the
> > other side isn't working on both machines, etc...
> >
> > Is this a known issue? I searched the ML archives and the Web and
> > couldn't find relevant information. Are there any recommendations how
> > to troubleshoot the problems?
> >
> > It seems quite inconsistent and I don't know yet whether it's a setup
> > problem on the user's/administrator's side. All participants of two
> > part conferences state that they see their own audio/video and see the
> > empty video frame of the other participant whitout hearing anything
> > although seeing the green button of the other participant flash.
> >
> > We are using 5.0.0-M3, Revision b739f87
> >
> > --
> > Orm
>
--
Best regards,
Maxim
Re: inconsistencies between browsers/OSs
Posted by YUP <yu...@gmail.com>.
Hi, it could be a problem of UDP ports. Can you check whether UDP
ports are open or close in your firewall?
Regards,
Yarema
On Thu, Apr 2, 2020 at 9:10 PM Orm Finnendahl
<or...@selma.hfmdk-frankfurt.de> wrote:
>
> Hi,
>
> finally our OM server is working with https behind the firewall and
> NAT, ldap ist working too and we were able to succefully establish a
> stable conference between two linux boxes running firefox with
> audio/video (yey!).
>
> om is really amazing work, thanks to everyone, who contributed!
>
> Unfortunately we get varying success regarding audio/video with other
> OS/browser combinations: On OSX it seems to work with firefox but with
> Safari audio/video works locally, but the remote linux user is
> invisible/inaudible for the OSX user. With other OSX users and on a
> Windows/Firefox <-> Linux/Firefox combination, video and audio of the
> other side isn't working on both machines, etc...
>
> Is this a known issue? I searched the ML archives and the Web and
> couldn't find relevant information. Are there any recommendations how
> to troubleshoot the problems?
>
> It seems quite inconsistent and I don't know yet whether it's a setup
> problem on the user's/administrator's side. All participants of two
> part conferences state that they see their own audio/video and see the
> empty video frame of the other participant whitout hearing anything
> although seeing the green button of the other participant flash.
>
> We are using 5.0.0-M3, Revision b739f87
>
> --
> Orm