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Posted to users@spamassassin.apache.org by Tony Le Piane <tl...@logisticssoftware.com> on 2007/08/31 16:38:14 UTC

Support - spamassassin

> We have been running our service for almost 5 years and this problem
started
> with this ISP client of yours (TELEBEC) last week after they upgraded
their
> servers to the latest version of SPAMASSASSIN I'm told.   We are now being
> considered spammers.
> 
>  
> 
> Firstly I have been told that it is a date problem (Invalid Date - not RFC
> 2822) which no one on their end can seem to give me a straight answer.
Now
> they are telling me to go to the SpamAssassin web-site to determine what
the
> problem is.
> 
>  
> 
> When I run my email through
> http://emailcheck.activecampaign.com/index.php  I get the following error
> which seems to be the problem but yet I can't see this anywhere in the
> header or body of my email:    "1.8 INVALID_DATE           Invalid Date:
> header (not RFC 2822)"
> 
>  
> 
>  
> 
> My Headers are:
> 
>  
> 
> Received: from mail.hekru.net [66.185.198.204] by mail.hekru.net
> 
>   (SMTPD-8.22) id AE31015C; Fri, 24 Aug 2007 16:23:13 -0400
> 
> To: <su...@logisticssoftware.com>
> 
> From: RNS Express <rn...@logisticssoftware.com>
> 
> Date: Fri, 24 Aug 2007 16:19:26 -04
> 
> Subject: CCN - 8661019249 Goods Released
> 
> Content-Type: text/html; charset=UTF-8
> 
> Message-Id: <20...@mail.hekru.net>
> 
> X-RCPT-TO: support@logisticssoftware.com
> 
> Status: U
> 
> X-UIDL: 486276248
> 
> X-IMail-ThreadID: 3e3101aa0000e806
> 
>  
> 
>  
> 
> My Body is:
> 
>  
> 
> <html lang="fr"><font size=7 face="Free 3 of
9">*8661019249*</font><br><font
> size=2 face="Microsoft Sans Serif">8661019249</font><br><br><font size=7
> face="Free 3 of 9">*90548070083893*</font><br><html><font size=2
> face="Microsoft Sans Serif">90548070083893</font><br><br><body><font
size=2
> face="Courier New,Courier,Mono">Canada Customs Response/Release
Notification
> Report<br><br>Release Date:&nbsp;&nbsp;&nbsp;2007/08/24<br>Release
> Time:&nbsp;&nbsp;&nbsp;16:07<br>Service Option:&nbsp;257&nbsp;RMD EDI
>
(Post-Arrival)<br>Transaction:&nbsp;&nbsp;&nbsp;&nbsp;90548070083893<br>Carg
> o Number:&nbsp;&nbsp;&nbsp;8661019249<br>Release
> Office:&nbsp;497&nbsp;Toronto International Airport (Pearson)<br>Sub
> Location:&nbsp;&nbsp;&nbsp;4298&nbsp;TOTAL EXPRESS INTERNATIONAL FREIGHT
> FORWARDING <br><br>Release Code:&nbsp;&nbsp;&nbsp;4&nbsp;-&nbsp;Goods
> Released<br><br></font></body></html>
> 
>  
> 
>  
> 
> I have attached an example of our email that is now being considered spam.
> 
>  
> 
>  
> 
> Thank-you for any possible guidance and resolution.
> 
>  
> 
> Best Regards,
> 
> Tony Le Piane
> Logistics Software Corp.
> (905) 881-0320
> www.logisticssoftware.com <BLOCKED::http://www.logisticssoftware.com/> 
> 
> 
> 
> The information contained in this communication and its attachment(s) is
> intended only for the use of the individual to whom it is addressed and
> may contain information that is privileged, confidential, or exempt from
> disclosure. If the reader of this message is not the intended recipient,
> you are hereby notified that any dissemination, distribution, or copying
> of this communication is strictly prohibited. If you have received this
> communication in error, please notify info@logisticssoftware.com and
> delete the communication without retaining any copies.
> 
> Thank you.




RE: Support - spamassassin

Posted by SM <sm...@resistor.net>.
At 08:15 31-08-2007, Tony Le Piane wrote:
>That was a typo when I copied .. its actually -0400
>
>I have compared it to other SMTP headers and don't see any differences.
>Also looked at RFC 2822 and we comply.

This is the INVALID_DATE rule:

Date !~ 
/^\s*(?:(?i:Mon|Tue|Wed|Thu|Fri|Sat|Sun),\s)?\s*(?:[12]\d|3[01]|0?[1-9])\s+(?i:Jan|Feb|Ma[ry]|Apr|Ju[nl]|Aug|Sep|Oct|Nov|Dec)\s+(?:19[7-9]\d|2\d{3})\s+(?:[01]?\d|2[0-3])\:[0-5]\d(?::(?:[0-5]\d|60))?\s+(?:[AP]M\s+)?(?:[+-][0-9]{4}|UT|[A-Z]{2,3}T)(?:\s+\(.*\))?\s*$/ 
[if-unset: Wed, 31 Jul 2002 16:41:57 +0200]

You can test your Date header against that.

>As mentioned we been running this services for over 5 years and no all of a
>sudden we get classified as spam.  I don't get it.

That rule only scores 1.8 points.  Your message must be hitting other 
rules as well for it to be classified as spam.

Regards,
-sm 


RE: Support - spamassassin

Posted by Tony Le Piane <tl...@logisticssoftware.com>.
Hi Duane,

That was a typo when I copied .. its actually -0400

I have compared it to other SMTP headers and don't see any differences.
Also looked at RFC 2822 and we comply.  

As mentioned we been running this services for over 5 years and no all of a
sudden we get classified as spam.  I don't get it.

Really appreciate your reply.

Best Regards,

Tony


-----Original Message-----
From: Duane Hill [mailto:d.hill@yournetplus.com] 
Sent: August 31, 2007 11:07 AM
To: users@spamassassin.apache.org
Subject: Re: Support - spamassassin

On Fri, 31 Aug 2007 at 10:38 -0400, tlepiane@logisticssoftware.com
confabulated:

>> We have been running our service for almost 5 years and this problem
> started
>> with this ISP client of yours (TELEBEC) last week after they upgraded
> their
>> servers to the latest version of SPAMASSASSIN I'm told.   We are now
being
>> considered spammers.
>>
>>
>>
>> Firstly I have been told that it is a date problem (Invalid Date - not
RFC
>> 2822) which no one on their end can seem to give me a straight answer.
> Now
>> they are telling me to go to the SpamAssassin web-site to determine what
> the
>> problem is.
>>
>>
>>
>> When I run my email through
>> http://emailcheck.activecampaign.com/index.php  I get the following error
>> which seems to be the problem but yet I can't see this anywhere in the
>> header or body of my email:    "1.8 INVALID_DATE           Invalid Date:
>> header (not RFC 2822)"
>>
>>
>>
>>
>>
>> My Headers are:
>>
>>
>>
>> Received: from mail.hekru.net [66.185.198.204] by mail.hekru.net
>>
>>   (SMTPD-8.22) id AE31015C; Fri, 24 Aug 2007 16:23:13 -0400
>>
>> To: <su...@logisticssoftware.com>
>>
>> From: RNS Express <rn...@logisticssoftware.com>
>>
>> Date: Fri, 24 Aug 2007 16:19:26 -04

I don't believe this date header is correct. The time zone should be four 
digits, not two.

>> Subject: CCN - 8661019249 Goods Released
>>
>> Content-Type: text/html; charset=UTF-8
>>
>> Message-Id: <20...@mail.hekru.net>
>>
>> X-RCPT-TO: support@logisticssoftware.com
>>
>> Status: U
>>
>> X-UIDL: 486276248
>>
>> X-IMail-ThreadID: 3e3101aa0000e806
>>
>>
>>
>>
>>
>> My Body is:
>>
>>
>>
>> <html lang="fr"><font size=7 face="Free 3 of
> 9">*8661019249*</font><br><font
>> size=2 face="Microsoft Sans Serif">8661019249</font><br><br><font size=7
>> face="Free 3 of 9">*90548070083893*</font><br><html><font size=2
>> face="Microsoft Sans Serif">90548070083893</font><br><br><body><font
> size=2
>> face="Courier New,Courier,Mono">Canada Customs Response/Release
> Notification
>> Report<br><br>Release Date:&nbsp;&nbsp;&nbsp;2007/08/24<br>Release
>> Time:&nbsp;&nbsp;&nbsp;16:07<br>Service Option:&nbsp;257&nbsp;RMD EDI
>>
>
(Post-Arrival)<br>Transaction:&nbsp;&nbsp;&nbsp;&nbsp;90548070083893<br>Carg
>> o Number:&nbsp;&nbsp;&nbsp;8661019249<br>Release
>> Office:&nbsp;497&nbsp;Toronto International Airport (Pearson)<br>Sub
>> Location:&nbsp;&nbsp;&nbsp;4298&nbsp;TOTAL EXPRESS INTERNATIONAL FREIGHT
>> FORWARDING <br><br>Release Code:&nbsp;&nbsp;&nbsp;4&nbsp;-&nbsp;Goods
>> Released<br><br></font></body></html>
>>
>>
>>
>>
>>
>> I have attached an example of our email that is now being considered
spam.
>>
>>
>>
>>
>>
>> Thank-you for any possible guidance and resolution.
>>
>>
>>
>> Best Regards,
>>
>> Tony Le Piane
>> Logistics Software Corp.
>> (905) 881-0320
>> www.logisticssoftware.com <BLOCKED::http://www.logisticssoftware.com/>
>>
>>
>>
>> The information contained in this communication and its attachment(s) is
>> intended only for the use of the individual to whom it is addressed and
>> may contain information that is privileged, confidential, or exempt from
>> disclosure. If the reader of this message is not the intended recipient,
>> you are hereby notified that any dissemination, distribution, or copying
>> of this communication is strictly prohibited. If you have received this
>> communication in error, please notify info@logisticssoftware.com and
>> delete the communication without retaining any copies.
>>
>> Thank you.
>
>
>
>

------
   _|_
  (_| |


Re: Support - spamassassin

Posted by Duane Hill <d....@yournetplus.com>.
On Fri, 31 Aug 2007 at 10:38 -0400, tlepiane@logisticssoftware.com confabulated:

>> We have been running our service for almost 5 years and this problem
> started
>> with this ISP client of yours (TELEBEC) last week after they upgraded
> their
>> servers to the latest version of SPAMASSASSIN I'm told.   We are now being
>> considered spammers.
>>
>>
>>
>> Firstly I have been told that it is a date problem (Invalid Date - not RFC
>> 2822) which no one on their end can seem to give me a straight answer.
> Now
>> they are telling me to go to the SpamAssassin web-site to determine what
> the
>> problem is.
>>
>>
>>
>> When I run my email through
>> http://emailcheck.activecampaign.com/index.php  I get the following error
>> which seems to be the problem but yet I can't see this anywhere in the
>> header or body of my email:    "1.8 INVALID_DATE           Invalid Date:
>> header (not RFC 2822)"
>>
>>
>>
>>
>>
>> My Headers are:
>>
>>
>>
>> Received: from mail.hekru.net [66.185.198.204] by mail.hekru.net
>>
>>   (SMTPD-8.22) id AE31015C; Fri, 24 Aug 2007 16:23:13 -0400
>>
>> To: <su...@logisticssoftware.com>
>>
>> From: RNS Express <rn...@logisticssoftware.com>
>>
>> Date: Fri, 24 Aug 2007 16:19:26 -04

I don't believe this date header is correct. The time zone should be four 
digits, not two.

>> Subject: CCN - 8661019249 Goods Released
>>
>> Content-Type: text/html; charset=UTF-8
>>
>> Message-Id: <20...@mail.hekru.net>
>>
>> X-RCPT-TO: support@logisticssoftware.com
>>
>> Status: U
>>
>> X-UIDL: 486276248
>>
>> X-IMail-ThreadID: 3e3101aa0000e806
>>
>>
>>
>>
>>
>> My Body is:
>>
>>
>>
>> <html lang="fr"><font size=7 face="Free 3 of
> 9">*8661019249*</font><br><font
>> size=2 face="Microsoft Sans Serif">8661019249</font><br><br><font size=7
>> face="Free 3 of 9">*90548070083893*</font><br><html><font size=2
>> face="Microsoft Sans Serif">90548070083893</font><br><br><body><font
> size=2
>> face="Courier New,Courier,Mono">Canada Customs Response/Release
> Notification
>> Report<br><br>Release Date:&nbsp;&nbsp;&nbsp;2007/08/24<br>Release
>> Time:&nbsp;&nbsp;&nbsp;16:07<br>Service Option:&nbsp;257&nbsp;RMD EDI
>>
> (Post-Arrival)<br>Transaction:&nbsp;&nbsp;&nbsp;&nbsp;90548070083893<br>Carg
>> o Number:&nbsp;&nbsp;&nbsp;8661019249<br>Release
>> Office:&nbsp;497&nbsp;Toronto International Airport (Pearson)<br>Sub
>> Location:&nbsp;&nbsp;&nbsp;4298&nbsp;TOTAL EXPRESS INTERNATIONAL FREIGHT
>> FORWARDING <br><br>Release Code:&nbsp;&nbsp;&nbsp;4&nbsp;-&nbsp;Goods
>> Released<br><br></font></body></html>
>>
>>
>>
>>
>>
>> I have attached an example of our email that is now being considered spam.
>>
>>
>>
>>
>>
>> Thank-you for any possible guidance and resolution.
>>
>>
>>
>> Best Regards,
>>
>> Tony Le Piane
>> Logistics Software Corp.
>> (905) 881-0320
>> www.logisticssoftware.com <BLOCKED::http://www.logisticssoftware.com/>
>>
>>
>>
>> The information contained in this communication and its attachment(s) is
>> intended only for the use of the individual to whom it is addressed and
>> may contain information that is privileged, confidential, or exempt from
>> disclosure. If the reader of this message is not the intended recipient,
>> you are hereby notified that any dissemination, distribution, or copying
>> of this communication is strictly prohibited. If you have received this
>> communication in error, please notify info@logisticssoftware.com and
>> delete the communication without retaining any copies.
>>
>> Thank you.
>
>
>
>

------
   _|_
  (_| |