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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/09/23 17:30:45 UTC
[Bug 121086] New: AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
https://issues.apache.org/ooo/show_bug.cgi?id=121086
Priority: P3
Bug ID: 121086
CC: ooo-issues@incubator.apache.org
Assignee: issues@security.openoffice.org
Summary: AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Severity: normal
Issue Type: DEFECT
Classification: Code
OS: Mac OSX, 10.8
Reporter: ernie.schaub@gmail.com
Hardware: Mac
Status: CONFIRMED
Version: AOO 3.4.0
Component: www
Product: security
When I upgraded from 3.3, I was no longer able to open a password protected
spreadsheet -- it says "The password is incorrect. The file cannot be opened".
I tried this on two machines running OS X 10.7 a while ago.
When I upgraded to 10.8, I first erased the HD. AOO 3.4 was therefore a clean
install. Again, I could not open the file. I installed OO3.3 and opened the
file.
In OO 3.3 I saved the file with another name without a password, then started
AOO 3.4 and opened the file. I then did a Save As to save the file to a new
filename with a password. I get an error "Error saving the document NEWFILE:
General Error. General input/output error."
I then created a new spreadsheet, filled in a single cell, and tried to save it
with a password. I get the same error.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #24 from orcmid <or...@apache.org> ---
(In reply to comment #22)
> (In reply to comment #3)
> > Updated Component. Was listed as website 'www', and should be product
> > 'code'.
>
> I think these end up under www because it is the only place there is a
> security category. It is difficult for an user to know that it should be
> code instead.
Oops. It was previously the only place. I see that has changed or else I
never found the correct place in the past, either.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
jsc@apache.org changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |jsc@apache.org
--- Comment #13 from jsc@apache.org ---
I can't confirm this error. I downloaded the 3.3 odt from Rob, opened it,
changed it and saved it under a new name with anew password with AOO 3.4.1 on
MacOS (10.7.5)
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #18 from ernie.schaub@gmail.com ---
Orcmid,
I'm running a Mac... there is no registry... let alone a C: drive.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #21 from ernie.schaub@gmail.com ---
I give up. It hasn't even been a week, and now once again I can longer open a
password saved file in 3.4 or save a file with a password in 3.4.... although
3.3 works fine.
I deleted the 'Application Support' files and still the same error.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
ernie.schaub@gmail.com changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |security@openoffice.apache.
| |org
Component|www |code
--- Comment #3 from ernie.schaub@gmail.com ---
Updated Component. Was listed as website 'www', and should be product 'code'.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #34 from ernie.schaub@gmail.com ---
(In reply to comment #33)
> we would really like to help you but we can't reproduce the problem. Maybe
> you can try to strip down the content of your document and can share the
> problematic document with us for further investigation. Make sure that the
> password is no longer secret and that you can share it with us.
I'm not sure how that matters, since it seems pretty clear that the document
isn't the problem, for two reasons:
1) If you'll look back, you'll see that Rob Weir posted three different kinds
of password protected documents. I could not open them in AOO 3.4.1, although
I could with OO 3.3.
2) Additionally, as I have said, I am not able to create new documents and save
them with a password with AOO 3.4.1.
Incidentally, for completeness on my earlier post this morning about switching
to MS Office format and being able to open password protected files, I am also
able to create a new file in AOO 3.4.1 and save it in MS Office with a
password.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
orcmid <or...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|RESOLVED |REOPENED
Resolution|FIXED |---
--- Comment #23 from orcmid <or...@apache.org> ---
(In reply to comment #17)
> (In reply to comment #16)
> @Ernie, please reply with information on the language of the install you use
> and also the language settings of your particular computer. Also please
> identify the browsers installed on your machine. (This is related to some
> security functions.)
Can you please provide this information?
Ernie, I gather from your later reports that Save with Password and subsequent
opening of the saved file worked with Apache OpenOffice 3.4.1 for both saving
and opening. And then it stopped working with files saved and opened in 3.4.1
on the same machine? Is that correct?
We're trying to control the variables here so that there is something
reproducible. That's not possible unless you provide precise details, since no
one else has reported the case and others have been unable to provoke it based
on your information.
I'm sorry this is endlessly frustrating for you. This is a bit like taking
your car to the mechanic and their test drives can never provoke the strange
noise and steering-column shudder that you experience.
I am reopening this because it appears AOO 3.4.1 is not the fix.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #7 from Rob Weir <ro...@apache.org> ---
Created attachment 80204
--> https://issues.apache.org/ooo/attachment.cgi?id=80204&action=edit
ODP file created in OOo 3.3.0, password="password"
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #16 from ernie.schaub@gmail.com ---
I know you don't think I've fabricated images for a screenshot! I am trying to
say that I have seen the error on different machines, on different OS X
versions, on an Admin account, and on a clean install. In fact, my September
post notes that my clean install was on a wiped hard drive... doesn't get much
cleaner.
I don't know if it was 3.4.1 at the time.
My recollection is that last fall I also reproduced the error on a Windows
machine as well.
I'll play around this week with different scenarios, and I'll see if there's
any info that shows up in Console log. Any other ideas/suggestions for trouble
shooting?
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #37 from orcmid <or...@apache.org> ---
(In reply to heywood from comment #35)
> I've now checked the latest versions of OOo (4.0.1), LibreOffice (4.1.4.2),
> and NeoOffice (3.4.1). LibreOffice and NeoOffice open my password-protected
> .ods file just fine. OpenOffice says "The password is incorrect. The file
> cannot be opened."
Heywood, that is not enough information to confirm that this is the same
problem ernie was having.
Can you do the following:
1. Open your password-protected file in LibreOffice or NeoOffice.
2. Delete any proprietary information.
3. Save it with a new name and a *different* password, but including any
special characters and spaces that you use in the current password (rearranged,
of course).
4. Verify that the file opens in LO and NeoO, and does not open in AOO 4.0.1
on your OS X configuration.
The idea is to be able to create a non-private saved-with password file that is
accepted to the creating application but not AOO 4.0.1.
If you are able to do that, upload the file to this bug report and tell us what
the password is so we can inspect the file to determine what the problem might
be.
BONUS POINTS:
Save a modified version (1-2 above) without any password. Open it in AOO
4.0.1 and save that with the same password you used in (3). Are all three apps
able to open it when it is done that way?
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #27 from Rob Weir <ro...@apache.org> ---
(In reply to comment #25)
> I'm raising the importance of this because it involves data loss and that is
> always a serious matter.
There is no data loss here. The user posted an example password-protected file
that he could not open and I was able to open it fine.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #8 from ernie.schaub@gmail.com ---
Hello world.
But in 3.4.1, "The password is incorrect. The file cannot be opened."
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
Rob Weir <ro...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
QA Contact| |robweir@apache.org
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
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Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #15 from Rob Weir <ro...@apache.org> ---
Thanks, Ernie. The screenshot suggests something is going on, certainly. No
one is doubting that. But the aim here is to find a repeatable set of steps
that will allow our developers to reproduce the issue on their machines. We're
not yet able to do that.
Since we've had 3 million or so downloads of AOO 3.4.1 on the Mac, and many of
them will have used password-protected files, I'm assuming (but I may be wrong)
that the simple, default case in a simple, default configuration, works
correctly. Otherwise we'd be seeing many more defect reports here.
So the devil is in the details. What are Juergen and I missing in our tests
that you are doing?
Could it be that this works correctly in a new install, but not in an upgrade?
Could there be a dependency on a specific translation? I'm testing with the
en-US version of AOO 3.4.1. Are you using a different translation?
Regards,
-Rob
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #33 from jsc@apache.org ---
we would really like to help you but we can't reproduce the problem. Maybe you
can try to strip down the content of your document and can share the
problematic document with us for further investigation. Make sure that the
password is no longer secret and that you can share it with us.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
orcmid <or...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |orcmid@apache.org
--- Comment #17 from orcmid <or...@apache.org> ---
(In reply to comment #16)
@Ernie, please reply with information on the language of the install you use
and also the language settings of your particular computer. Also please
identify the browsers installed on your machine. (This is related to some
security functions.)
Also, in Apache OpenOffice 3.4.x, see if you can find the
registrymodifications.xcu document in your configuration information. This is
an XML document you can examine. Or you can just upload it to this bug report
and one of us will look it over. On Windows the registrymodifications.xcu file
is at the end of the user-specific path %APPDATA%\OpenOffice.org\3\user\ where
%APPDATA% varies by operating system. On XP SP3 it is
C:\Documents and Settings\your-user-id\Application Data
On Windows Vista/7/8 it is C:\Users\your-user-id\AppData\Roaming
In this file, you want there to be two items with
ooor:path="/org.openoffice.Office.Common/Save/ODF"
one with prop "UseBlowfishInODF12" set to true and the other with prop
"UseSHA1InODF12" set to true.
WHY THIS IS COMPLICATED (TL;DNR):
The password that is entered for saving and for opening a document is converted
from UTF8 to an SHA1 hash. That hash is then used to derive the key that is
actually used to encrypt/decrypt the file.
There are two places where a deviation may occur. If the UTF8 input method is
different on two different configurations, the hashes will not agree. This
could be an operating system difference, it could be a difference in the
open-office operation, or it could be a configuration difference.
There are also some default settings that govern *which* hash algorithm is
used. If there is a discrepancy between the hash algorithm used when the
document was saved and where the attempt to open is happening, that will also
fail.
Finally, if a document is damaged, you can get the "File cannot be opened"
message saying the password is incorrect when that is not actually the problem.
This has to do with the fact that Apache OpenOffice doesn't know what the
correct password is. It uses the password that is entered, hashes it, etc., to
then try decrypting the document. It then checks to see if a decrypted part of
the document has the same digital hash as the same part had when the document
was encrypted. (This is remembered as part of the metadata in the encrypted
document.) There can be a mismatch because of damage and/or because the
hashing algorithm used to create the check value when the document was
encrypted is different than the one using to check the decryption later.
BOTTOM LINE: That is why so many details are needed from you. Also, there were
some changes in encryption parameters, but they should not impact documents
saved with password in older versions. The older versions use default cases,
and it *might* be that some new configurations of Apache OpenOffice are not
preserving the default cases properly.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #19 from orcmid <or...@apache.org> ---
(In reply to comment #18)
> Orcmid,
>
> I'm running a Mac... there is no registry... let alone a C: drive.
There should still be a *file* named registrymodifications.xcu somewhere on
your Mac. If it has a different name, one of the developers who works with Mac
can tell you about that, and also where to find it. It is part of the user
profile for your [Apache] OpenOffice installation and its configuration
information.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #32 from ernie.schaub@gmail.com ---
AOO 3.4.1 worked initially on my new account, but has once again stopped
working... and I can't think of any settings changes or software installs I've
done that could have impacted it.
I used OO 3.3 to open the password protected .ODS and save it as a 1.0 format
spreadsheet (.SXC) as well as Excel (.XLS) -- both with password protection.
Restarting AOO 3.4.1, I could not open the .ODS or the .SXC but the .XLS file
opened.
Without a fix, I guess my choices are to use the file in .XLS format or to
continue to use the OO 3.3 version.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #38 from ernie.schaub@gmail.com ---
(In reply to heywood from comment #35)
> I've now checked the latest versions of OOo (4.0.1), LibreOffice (4.1.4.2),
> and NeoOffice (3.4.1). LibreOffice and NeoOffice open my password-protected
> .ods file just fine. OpenOffice says "The password is incorrect. The file
> cannot be opened."
For me, this was a significant enough bug that I ultimately switched to
LibreOffice.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
Rob Weir <ro...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Assignee|issues@security.openoffice. |security@openoffice.apache.
|org |org
--- Comment #4 from Rob Weir <ro...@apache.org> ---
I am not able to verify this on Windows XP.
I created 6 documents in OpenOffice 3.3.0: in the three ODF formats (odt, ods,
odp) as well as the three Microsoft binary formats (doc, xls, ppt). All were
saved with a password. I was able to open all of them in AOO 3.4.0 and AOO
3.4.1.
The one bug I did see was that PPT files were saved without a password in OOo
3.3.0.
But I wonder if there is a MacOS-specific bug with reading 3.3.0
password-protected documents?
I will attach the test documents I used. They open fine on AOO 3.4.1 on
Windows XP. I'd love to know if the same documents fail to open on MacOS.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #9 from ernie.schaub@gmail.com ---
Created attachment 80206
--> https://issues.apache.org/ooo/attachment.cgi?id=80206&action=edit
Mac OS X Error
Cannot open password protected files in 3.4 on a Mac.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
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Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
Rob Weir <ro...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |ken@brightsunnyday.net
--- Comment #2 from Rob Weir <ro...@apache.org> ---
*** Bug 121545 has been marked as a duplicate of this bug. ***
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
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Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #28 from ernie.schaub@gmail.com ---
(In reply to comment #27)
> There is no data loss here. The user posted an example password-protected
> file that he could not open and I was able to open it fine.
Actually Rob, you posted the file, not me. I only posted screen captures of
the error messages. I was always able to open both your test files and my own
password protected files in 3.3.
And yes, as long as I keep a copy of v3.3 around, there is no data loss.
This does not appear to be unique to me, however.
http://forum.openoffice.org/en/forum/viewtopic.php?f=6&t=55648
http://forum.openoffice.org/en/forum/viewtopic.php?f=9&t=55698
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
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Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #22 from orcmid <or...@apache.org> ---
(In reply to comment #3)
> Updated Component. Was listed as website 'www', and should be product
> 'code'.
I think these end up under www because it is the only place there is a security
category. It is difficult for an user to know that it should be code instead.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
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Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
ernie.schaub@gmail.com changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|CONFIRMED |RESOLVED
Resolution|--- |FIXED
--- Comment #20 from ernie.schaub@gmail.com ---
I think we should chalk this up as a problem with the 3.4.0 install... at
least, I'm convinced there was a bug there, but it is moot now.
I put 3.4.1 on a flash drive, and it ran fine on my 10.6, 10.7, and my other
10.8 machines. This machine is the only one in which I installed 3.4.0 on this
drive configuration (meaning, without subsequently wiping the drive. I tried
3.4.0 on other machines last September with identical problems, but
subsequently wiped them when I upgraded to OS X 10.8).
Tonight, after I removed the 3.4.0 app and deleted the '~\Library\Application
Support\OpenOffice.org' folder, 3.4.1 ran successfully.
For what it is worth, I did look at the RegistryModification.xcu file.
Something didn't seem to match up with what you expected I would see. There
was only one instance of:
<item oor:path="/org.openoffice.Office.Common/Save/ODF">
<prop oor:name="DefaultVersion" oor:op="fuse">
<value>3</value>
</prop>
</item>
Rob's original notice about duplicate Bug 121545 triggered me to look at this
posting again. Sorry for what may seem liked wasted effort, but I do
appreciate it, since I'm now current with AOO.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
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Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #14 from ernie.schaub@gmail.com ---
I've replicated the error on three OS X 10.8 machines over the past few months.
I do have one iMac running 10.7, and I will try it there tonight. Note that my
first posting describes how I previously encountered the error in 10.7 however.
Based on comments, this has already been replicated by others.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
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https://issues.apache.org/ooo/show_bug.cgi?id=121086
Armin Le Grand <Ar...@me.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |Armin.Le.Grand@me.com,
| |hdu@apache.org
--- Comment #39 from Armin Le Grand <Ar...@me.com> ---
Added hdu to CC
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Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #31 from orcmid <or...@apache.org> ---
(In reply to comment #30)
> I deleted my account and recreated it, and thus far I am once again able to
> open password protected files.
Another variation to try. In Tools | Options | Load/Save | General change the
ODF format version option to 1.0/1.1. See if you are able to Save with
Password and roundtrip back into your Apache OpenOffice 3.4.1 that way. These
should also open with 3.3. If that also fails at some point, that will be
useful for us to know.
Assuming Save with Password is simply for your own privacy and not sending
encrypted files to others, this might help. Experiment with it to ensure this
still maintains the fidelity of the files that you work with.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #36 from heywood <he...@yahoo.com> ---
Clarification: I'm on OS X (10.6.8). And of course by OOo I meant AOO.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
Rob Weir <ro...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Assignee|security@openoffice.apache. |issues@openoffice.apache.or
|org |g
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #11 from Rob Weir <ro...@apache.org> ---
(In reply to comment #8)
> Hello world.
>
> But in 3.4.1, "The password is incorrect. The file cannot be opened."
Could you clarify? Are you saying that you received an error but the file then
opened and showed you "Hello world" ???
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #29 from Rob Weir <ro...@apache.org> ---
(In reply to comment #28)
> (In reply to comment #27)
>
> > There is no data loss here. The user posted an example password-protected
> > file that he could not open and I was able to open it fine.
>
> Actually Rob, you posted the file, not me. I only posted screen captures of
> the error messages. I was always able to open both your test files and my
> own password protected files in 3.3.
>
> And yes, as long as I keep a copy of v3.3 around, there is no data loss.
>
> This does not appear to be unique to me, however.
> http://forum.openoffice.org/en/forum/viewtopic.php?f=6&t=55648
> http://forum.openoffice.org/en/forum/viewtopic.php?f=9&t=55698
Actually, this was a different user who sent me a password-protected file
off-line and which I was able to open. It was with this duplicate issue:
https://issues.apache.org/ooo/show_bug.cgi?id=121545
I'm happy to do the same for you, if you wish, to confirm this.
Regards,
-Rob
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #35 from heywood <he...@yahoo.com> ---
Bump.
I've now checked the latest versions of OOo (4.0.1), LibreOffice (4.1.4.2), and
NeoOffice (3.4.1). LibreOffice and NeoOffice open my password-protected .ods
file just fine. OpenOffice says "The password is incorrect. The file cannot be
opened."
So whatever the underlying mechanism is, the bug still exists in OOo.
As always, I use the file in question regularly, so I am happy to test any beta
builds to verify whether or not this bug is fixed.
-H
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
orcmid <or...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Severity|normal |major
--- Comment #25 from orcmid <or...@apache.org> ---
I'm raising the importance of this because it involves data loss and that is
always a serious matter.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
Rob Weir <ro...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Component|code |code
Product|security |spreadsheet
QA Contact|robweir@apache.org |
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #6 from Rob Weir <ro...@apache.org> ---
Created attachment 80203
--> https://issues.apache.org/ooo/attachment.cgi?id=80203&action=edit
ODS file created in OOo 3.3.0, password="password"
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #30 from ernie.schaub@gmail.com ---
Although my administrator account continued to open the password protected file
(stored on an external drive with permissions ignored), I could not do so from
my account, even after making my account an administrator.
I deleted my account and recreated it, and thus far I am once again able to
open password protected files.
I see that the Product was changed to Spreadsheet, but that this was not
limited to Calc -- the problem was for all password protected files that I
tried, including Rob's 3 files attached here.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #10 from ernie.schaub@gmail.com ---
Created attachment 80207
--> https://issues.apache.org/ooo/attachment.cgi?id=80207&action=edit
Mac OS X Save With Password Error
AOO 3.4.1 cannot save files with a password on a Mac
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #5 from Rob Weir <ro...@apache.org> ---
Created attachment 80202
--> https://issues.apache.org/ooo/attachment.cgi?id=80202&action=edit
ODT file created in OOo 3.3.0, password="password"
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #26 from ernie.schaub@gmail.com ---
-- OS language is English.
-- AOO 3.4.1 download file I used is
Apache_OpenOffice_incubating_3.4.1_MacOS_x86_install_en-US
-- Installed browsers are Safari & Firefox
Running 3.4.1 alone did not fix the saving & opening of password protected
files. Deleting the ~/Library/Application Support/OpenOffice.org did seem to
fix it... I know I opened and saved a few test files last week.
Today, I tried deleting the Application Support files again, but did not get it
to work. Curiously, I did get it to it to work today from an administrator
account, although I tried that the other week, too, and it was not working
previously.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
heywood <he...@yahoo.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |heywoodj123@yahoo.com
--- Comment #1 from heywood <he...@yahoo.com> ---
I've run into this same problem on AOOo 3.4.1 on OS X (10.6.8).
I have a Calc file created under a (much) older version of OOo (pre-Apache),
probably in the 2.x series. I had no problems opening that file with AOOo prior
to 3.3 (not sure about 3.3 itself, though), and can open it with every version
of NeoOffice I've ever used. But it does not open in AOOo 3.4.1 -- when I type
the (correct!) password, I get "The password is incorrect. The file cannot be
opened."
FWIW, this also affects LibreOffice 3.5.3.2, so the problem exists at least as
far back as the version of the underlying codebase from which that version LO
was forked.
Since this seems to affect all password-protected documents, it seems like it
should be a fairly high priority bug -- especially the only obvious workaround,
at least for now, is to keep multiple versions around just to open those files.
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[Bug 121086] AOO 3.4.0 cannot open OO3.3 password protected
spreadsheet
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121086
--- Comment #12 from ernie.schaub@gmail.com ---
I cannot open or save files with passwords in 3.4, just as I posted in
September 2012.
As a result, I continue to use version 3.3. I opened your files in 3.3 with
the password to confirm they opened, and read the text.
I downloaded the v3.4.1 DMG file, and posted the error message I got when
opening the file. As the message says, "The file cannot be opened" in v3.4
For completeness, I also posted the error message when I attempted to save a
file with a password in 3.4
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