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Posted to users@openoffice.apache.org by an...@bt.com on 2014/04/23 10:34:56 UTC
Open Office Writer Issue
Hi,
I am a user of your Apache Open Office product, I have recently experienced some problems with my OO Writer files where all my files are returning a mess of ASCII Garble instead of the intended text.
Can you help me please, I've checked the online help but I don't see any resolution to this issue...?
Regards
Andrew Dunn
British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
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Re: Open Office Writer Issue
Posted by Rory O'Farrell <of...@iol.ie>.
On Wed, 23 Apr 2014 11:51:52 +0100
Rory O'Farrell <of...@iol.ie> wrote:
> On Wed, 23 Apr 2014 09:34:56 +0100
> <an...@bt.com> wrote:
>
> > Hi,
> >
> > I am a user of your Apache Open Office product, I have recently experienced some problems with my OO Writer files where all my files are returning a mess of ASCII Garble instead of the intended text.
> >
> > Can you help me please, I've checked the online help but I don't see any resolution to this issue...?
> >
> > Regards
> >
> > Andrew Dunn
>
> It is often the case that when an OpenOffice file returns the ASCII filter options screen it has become corrupted. Such corruption often occurs with improper (too speedy) close down of the computer (not allowing time for hardware/software write buffers to flush) or working direct to a USB stick and improper observance of correct USB removal protocols.
>
> Rename the files to type .zip (at operating system level) and see if an archive utility will open the file. Your content should be in content.xml
> If the files don't open the archive may be damaged. How much (if any) is recoverable depends on which repair utility you use.
>
If the files don't open with an archive utility then they are damaged. If they do open with an archive utility, but not with OpenOffice, a new OpenOffice user Profile may help - details on how to do this are at
https://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426.
I haven't used a zip repair utility in a long time - a Google search throws up
http://www.diskinternals.com/zip-repair/
Having in the past used several diskinternals utilities, I'd suggest that one. Best to work on a copy of the damaged file(s)
--
Rory O'Farrell <of...@iol.ie>
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Re: Open Office Writer Issue
Posted by Rob Weir <ro...@apache.org>.
On Wed, Apr 23, 2014 at 6:51 AM, Rory O'Farrell <of...@iol.ie> wrote:
> On Wed, 23 Apr 2014 09:34:56 +0100
> <an...@bt.com> wrote:
>
>> Hi,
>>
>> I am a user of your Apache Open Office product, I have recently experienced some problems with my OO Writer files where all my files are returning a mess of ASCII Garble instead of the intended text.
>>
>> Can you help me please, I've checked the online help but I don't see any resolution to this issue...?
>>
>> Regards
>>
>> Andrew Dunn
>
> It is often the case that when an OpenOffice file returns the ASCII filter options screen it has become corrupted. Such corruption often occurs with improper (too speedy) close down of the computer (not allowing time for hardware/software write buffers to flush) or working direct to a USB stick and improper observance of correct USB removal protocols.
>
Hmm.... Andrew is saying that "all" of his files were effected. Short
of something that corrupted the entire hard drive that would be very
unusual.
A few questions:
1) Did you change anything recently on your computer, since the last
time you successfully worked with these files? For example, did you
upgrade OpenOffice?
2) What OS and version are you running?
3) What kind of documents are these? What are the file extension?
4) Can you try loading these files on another machine? Does that work?
Regards,
-Rob
> Rename the files to type .zip (at operating system level) and see if an archive utility will open the file. Your content should be in content.xml
> If the files don't open the archive may be damaged. How much (if any) is recoverable depends on which repair utility you use.
>
> --
> Rory O'Farrell <of...@iol.ie>
>
> -------------------------------------------
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>
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RE: Open Office Writer Issue
Posted by an...@bt.com.
Hi Rory,
What repair utility is ideal for this situation, as I need to salvage as much as possible, there is lots of files that are effected.
Regards
Andrew
-----Original Message-----
From: Rory O'Farrell [mailto:ofarrwrk@iol.ie]
Sent: 23 April 2014 11:52
To: users@openoffice.apache.org
Cc: Dunn,A,Andrew,TAA45 R
Subject: Re: Open Office Writer Issue
On Wed, 23 Apr 2014 09:34:56 +0100
<an...@bt.com> wrote:
> Hi,
>
> I am a user of your Apache Open Office product, I have recently experienced some problems with my OO Writer files where all my files are returning a mess of ASCII Garble instead of the intended text.
>
> Can you help me please, I've checked the online help but I don't see any resolution to this issue...?
>
> Regards
>
> Andrew Dunn
It is often the case that when an OpenOffice file returns the ASCII filter options screen it has become corrupted. Such corruption often occurs with improper (too speedy) close down of the computer (not allowing time for hardware/software write buffers to flush) or working direct to a USB stick and improper observance of correct USB removal protocols.
Rename the files to type .zip (at operating system level) and see if an archive utility will open the file. Your content should be in content.xml If the files don't open the archive may be damaged. How much (if any) is recoverable depends on which repair utility you use.
--
Rory O'Farrell <of...@iol.ie>
-------------------------------------------
List Conduct Guidelines: http://openoffice.apache.org/list-conduct.html
To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
For additional commands, e-mail: users-help@openoffice.apache.org
Re: Open Office Writer Issue
Posted by Rory O'Farrell <of...@iol.ie>.
On Wed, 23 Apr 2014 09:34:56 +0100
<an...@bt.com> wrote:
> Hi,
>
> I am a user of your Apache Open Office product, I have recently experienced some problems with my OO Writer files where all my files are returning a mess of ASCII Garble instead of the intended text.
>
> Can you help me please, I've checked the online help but I don't see any resolution to this issue...?
>
> Regards
>
> Andrew Dunn
It is often the case that when an OpenOffice file returns the ASCII filter options screen it has become corrupted. Such corruption often occurs with improper (too speedy) close down of the computer (not allowing time for hardware/software write buffers to flush) or working direct to a USB stick and improper observance of correct USB removal protocols.
Rename the files to type .zip (at operating system level) and see if an archive utility will open the file. Your content should be in content.xml
If the files don't open the archive may be damaged. How much (if any) is recoverable depends on which repair utility you use.
--
Rory O'Farrell <of...@iol.ie>
-------------------------------------------
List Conduct Guidelines: http://openoffice.apache.org/list-conduct.html
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For additional commands, e-mail: users-help@openoffice.apache.org