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Posted to dev@openoffice.apache.org by Hagar Delest <ha...@laposte.net> on 2013/01/14 22:10:33 UTC

Re: OO / unsubscribed posters

Again, few had noticed that OP was not subscribed.

There had been talks some weeks ago about changing the headers to make a dedicated one for moderated messages since the delivered-to header was not designed to be used more than once in a message. But no change after the list address change.

Could it be a priority for the near future to improve (very) new users experience?

Hagar

Le 14/01/2013 17:39, Max Merbald a écrit :

>
> Am 14.01.2013 17:30, schrieb Alexandro Colorado:
>> On Mon, Jan 14, 2013 at 10:16 AM, Donald Whytock <dw...@gmail.com> wrote:
>>
>>> On Mon, Jan 14, 2013 at 10:37 AM, Alexandro Colorado <jz...@oooes.org>
>>> wrote:
>>>> On Mon, Jan 14, 2013 at 8:14 AM, Don Warne <forcetenfsworld@live.co.uk
>>>> wrote:
>>>>
>>>>> How can I stop it writing my letters for me.   It doesn’t know what I
>>> want
>>>>> to say!
>>>>> For me it is totally unusable.
>>>> Please unsubscribe sending an email to
>>>> dev-unsubscribe@openoffice.apache.organd confirm.
>>> Just to clarify...Did you mean how can you stop it from trying to
>>> autocomplete words for you?
>>>
>> I think we are talking about different things here.
> That may be right. Actually, I understood Don Warne's message the way Donald did. I think he meant that OO is useless for him and he wasn't talking about the mailing list. He'd better come back to us and  explain what he actually means or we'll have to continue guessing, as his message is not very clear.
>
> Max
>>> Don
>>>
>>
>

Re: OO / unsubscribed posters

Posted by Hagar Delest <ha...@laposte.net>.
Suddenly after I installed Thunderbird 19 b1, my filter for unsubscribed users worked again for the dev list! has anyone noticed that?
The weird thing is that it works for the dev list but not for the users list. The filter applies before the mail are redirected to the relevant folders (one for dev one for users)...

NB: I've not seen any bug fix related to the header problem in filters in the release notes of TB.

Hagar


Le 16/01/2013 17:11, Andrea Pescetti a écrit :

> On 16/01/2013 hagar.delest wrote:
>> I just thought about another way: today the delivered-to header for
>> moderation is the second one in the code of the email. I guess that
>> the TB filter sees only the first field.
>> Could it be possible to swap the 2 delivered-to headers
>
> While this might improve the handling of messages, this would require patching ezmlm-idx like the other options, so it is not applicable either, unfortunately.
>
> Regards,
>    Andrea.

Re: OO / unsubscribed posters

Posted by Andrea Pescetti <pe...@apache.org>.
On 16/01/2013 hagar.delest wrote:
> I just thought about another way: today the delivered-to header for
> moderation is the second one in the code of the email. I guess that
> the TB filter sees only the first field.
> Could it be possible to swap the 2 delivered-to headers

While this might improve the handling of messages, this would require 
patching ezmlm-idx like the other options, so it is not applicable 
either, unfortunately.

Regards,
   Andrea.

Re: OO / unsubscribed posters

Posted by "hagar.delest" <ha...@laposte.net>.
> Message du 14/01/13 23:35
> De : "Andrea Pescetti"
> It has been a priority of mine, but the results are not encouraging.
>
> A couple months ago, in November, I contacted Infra to find out whether
> this was feasible and it isn't. These are the three options I gave them:
> a) Adding an "X-Apache-moderated: yes" header or similar when a message
> is held for moderation ("Delivered-To" will occur multiple times and
> won't work)
> b) adding a "[moderated]" tag at the end of the subject
> c) setting Reply-To to list+sender instead of list only in this case

I just thought about another way: today the delivered-to header for moderation is the second one in the code of the email. I guess that the TB filter sees only the first field.

Could it be possible to swap the 2 delivered-to headers so that the one for moderation is the first one?
Would it have an impact or not on the list management?

Hagar

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Re: OO / unsubscribed posters

Posted by Hagar Delest <ha...@laposte.net>.
Le 14/01/2013 23:45, Rob Weir a écrit :
> We do, however, have one option, a more extreme one.  That would be to
> disallow posts from non-subscribers altogether.  So keep the dev list
> for subscribers only and get on with our work.  And use another list,
> like users, where anyone can post.  Then the expectations are clear on
> that list:  safer to always cc the poster.  We do that 100% of the
> time.

The best solution IMHO.
A dev mailing list is clearly for advanced users to talk about code and so on.
There are many questions posted here that should be on the users mailing in fact. That would spare a lot of time not spent in reading and answering when standard users could.

Hagar

Re: OO / unsubscribed posters

Posted by Rob Weir <ro...@apache.org>.
On Mon, Jan 14, 2013 at 5:35 PM, Andrea Pescetti <pe...@apache.org> wrote:
> Hagar Delest wrote:
>>
>> Again, few had noticed that OP was not subscribed.
>> There had been talks some weeks ago about changing the headers to make a
>> dedicated one for moderated messages since the delivered-to header was
>> not designed to be used more than once in a message. But no change after
>> the list address change.
>> Could it be a priority for the near future to improve (very) new users
>> experience?
>
>
> It has been a priority of mine, but the results are not encouraging.
>
> A couple months ago, in November, I contacted Infra to find out whether this
> was feasible and it isn't. These are the three options I gave them:
> a) Adding an "X-Apache-moderated: yes" header or similar when a message is
> held for moderation ("Delivered-To" will occur multiple times and won't
> work)
> b) adding a "[moderated]" tag at the end of the subject
> c) setting Reply-To to list+sender instead of list only in this case
>
> Neither of this is feasible with ezmlm-idx, the software we are using.
>
> Well, it's software, then... I subscribed the ezmlm-idx list, and I sent a
> similar request to them. You can see it here:
> http://lists.untroubled.org/?list=ezmlm&cmd=monthbythread&month=201212
> (you can see only the title at the moment because their site crashes, but
> needless to say I got no answers).
>

Thanks for tracking down a definitive answer for that.

We do, however, have one option, a more extreme one.  That would be to
disallow posts from non-subscribers altogether.  So keep the dev list
for subscribers only and get on with our work.  And use another list,
like users, where anyone can post.  Then the expectations are clear on
that list:  safer to always cc the poster.  We do that 100% of the
time.  Or you could even have a new list dedicated to simple one-time
queries that we use for that kind of thing.

Weird, but it might work.


Or less weird -- what if we had a script that parsed through the mbox
files on a daily (weekly?) basis and flagged all responses to mess
from non-subscribers?  It might even be possible to then automatically
forward such responses.

-Rob

> So, to the best of my knowledge and effort, we can't improve this situation.
> Of course, if somebody wants to submit a patch to ezmlm-idx this might be
> better received than my request, but the latest release of ezmlm-idx dates a
> few years back...
>
> The best advice I can give at the moment is to use "Reply All" when someone
> is clearly new here.
>
> Regards,
>   Andrea.

Re: OO / unsubscribed posters

Posted by Andrea Pescetti <pe...@apache.org>.
Hagar Delest wrote:
> Again, few had noticed that OP was not subscribed.
> There had been talks some weeks ago about changing the headers to make a
> dedicated one for moderated messages since the delivered-to header was
> not designed to be used more than once in a message. But no change after
> the list address change.
> Could it be a priority for the near future to improve (very) new users
> experience?

It has been a priority of mine, but the results are not encouraging.

A couple months ago, in November, I contacted Infra to find out whether 
this was feasible and it isn't. These are the three options I gave them:
a) Adding an "X-Apache-moderated: yes" header or similar when a message 
is held for moderation ("Delivered-To" will occur multiple times and 
won't work)
b) adding a "[moderated]" tag at the end of the subject
c) setting Reply-To to list+sender instead of list only in this case

Neither of this is feasible with ezmlm-idx, the software we are using.

Well, it's software, then... I subscribed the ezmlm-idx list, and I sent 
a similar request to them. You can see it here:
http://lists.untroubled.org/?list=ezmlm&cmd=monthbythread&month=201212
(you can see only the title at the moment because their site crashes, 
but needless to say I got no answers).

So, to the best of my knowledge and effort, we can't improve this 
situation. Of course, if somebody wants to submit a patch to ezmlm-idx 
this might be better received than my request, but the latest release of 
ezmlm-idx dates a few years back...

The best advice I can give at the moment is to use "Reply All" when 
someone is clearly new here.

Regards,
   Andrea.