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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/04/01 07:20:48 UTC
DO NOT REPLY [Bug 119162] New: two copies of ooobasis packages after
upgrade from oo3.3 to 3.4 on Suse 11 SP1
https://issues.apache.org/ooo/show_bug.cgi?id=119162
Bug #: 119162
Issue Type: DEFECT
Summary: two copies of ooobasis packages after upgrade from
oo3.3 to 3.4 on Suse 11 SP1
Classification: Application
Product: Installation
Version: AOO340-dev
Platform: PC
OS/Version: Linux
Status: CONFIRMED
Severity: normal
Priority: P3
Component: ui
AssignedTo: ooo-issues@incubator.apache.org
ReportedBy: louqingle@gmail.com
build: r1303653
1. Install oo 3.3 and the desktop-integration menu package
2. upgrade to 3.4 by command: rpm -Uvh o*.rpm
all ooobasis packages and openoffice packages are upgraded successfully.
3. run command: rpm -qa | grep ooobasis
ooobasis3.3 packages are remain....
screenshot about terminal are attached..
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DO NOT REPLY [Bug 119162] two copies of ooobasis packages after
upgrade from oo3.3 to 3.4 on Suse 11 SP1 and soffice will crash after open a
file
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119162
--- Comment #6 from zhao xia <do...@hotmail.com> 2012-04-06 01:55:03 UTC ---
>From the two bugs on Linux platform, seems we have big problem on Linux
upgrade. Should be release blocker.
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DO NOT REPLY [Bug 119162] two copies of ooobasis packages after
upgrade from oo3.3 to 3.4 on Suse 11 SP1 and soffice will crash after open a
file
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119162
--- Comment #9 from Rob Weir <ro...@apache.org> 2012-04-11 00:09:39 UTC ---
When there is a problem, is it when installing over the real OpenOffice.org
3.3? Or when installing over the Go-OO version of 3.3 that Novell made?
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[Bug 119162] two copies of ooobasis packages after upgrade from
oo3.3 to 3.4 on Suse 11 SP1 and soffice will crash after open a file
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119162
louqle <lo...@gmail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|RESOLVED |CLOSED
--- Comment #14 from louqle <lo...@gmail.com> ---
when upgrade from 3.4 to 3.4.1, no this problem. Close this bug
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DO NOT REPLY [Bug 119162] two copies of ooobasis packages after
upgrade from oo3.3 to 3.4 on Suse 11 SP1 and soffice will crash after open a
file
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119162
jsc@apache.org changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |jsc@apache.org
Flags|3.4_release_blocker? |3.4_release_blocker-
--- Comment #11 from jsc@apache.org 2012-04-16 15:34:14 UTC ---
as discussed on the mailing list this is no showstopper for 3.4 and we will
provide a well tested cleanup solution for the next version. A workaround is in
place and documented.
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DO NOT REPLY [Bug 119162] two copies of ooobasis packages after
upgrade from oo3.3 to 3.4 on Suse 11 SP1 and soffice will crash after open a
file
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119162
zhao xia <do...@hotmail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |doudou1976@hotmail.com
--- Comment #4 from zhao xia <do...@hotmail.com> 2012-04-05 16:36:36 UTC ---
If this is always reproduced, I agree it is release blocker.
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DO NOT REPLY [Bug 119162] two copies of ooobasis packages after
upgrade from oo3.3 to 3.4 on Suse 11 SP1 and soffice will crash after open a
file
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119162
--- Comment #5 from louqle <lo...@gmail.com> 2012-04-06 01:21:06 UTC ---
on ubuntu 10.04, there are two copies of ooobasis packages after upgrade from
3.3 to 3.4, and openoffice cannot be launched after upgrade.
I run ./soffice in terminal and get the errors:
javaldx: Could not find a Java Runtime Environment!
Application Error
Fatal exception: Signal 6
Stack:
/opt/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3(+0x1f0e4)[0xdd80e4]
/opt/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3(+0x1ff78)[0xdd8f78]
/opt/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3(+0x20050)[0xdd9050]
[0xfdf400]
/lib/tls/i686/cmov/libc.so.6(abort+0x182)[0x52ea82]
/opt/openoffice.org3/program/../basis-link/program/libvcl.so(+0xdd1ad)[0x79791ad]
/opt/openoffice.org3/program/../basis-link/program/libvcl.so(_ZN11Application5AbortERK6String+0x1a)[0x79a009e]
/opt/openoffice.org3/program/../basis-link/program/libsofficeapp.so(+0x154f8)[0x1254f8]
/opt/openoffice.org3/program/../basis-link/program/libvcl.so(+0x107805)[0x79a3805]
/opt/openoffice.org3/program/../basis-link/program/libvos3gcc3.so(_ZN3vos26signalHandlerFunction_implEPvP13oslSignalInfo+0x12)[0x216cce]
/opt/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3(+0x20023)[0xdd9023]
[0xfdf400]
/opt/openoffice.org3/program/../basis-link/program/deployment.uno.so(+0x2c756)[0x1b6b756]
/opt/openoffice.org3/program/../basis-link/program/deployment.uno.so(+0x30267)[0x1b6f267]
/opt/openoffice.org3/program/../basis-link/program/deployment.uno.so(+0x2e7b6)[0x1b6d7b6]
/opt/openoffice.org3/program/../basis-link/program/libdeploymentmisc.so(_ZN7dp_misc16syncRepositoriesERKN3com3sun4star3uno9ReferenceINS2_3ucb19XCommandEnvironmentEEE+0x336)[0x188242]
/opt/openoffice.org3/program/../basis-link/program/libsofficeapp.so(+0x26b7e)[0x136b7e]
/opt/openoffice.org3/program/../basis-link/program/libsofficeapp.so(+0x1b226)[0x12b226]
/opt/openoffice.org3/program/../basis-link/program/libvcl.so(+0x108385)[0x79a4385]
/opt/openoffice.org3/program/../basis-link/program/libvcl.so(_Z6SVMainv+0x2c)[0x79a451c]
/opt/openoffice.org3/program/../basis-link/program/libsofficeapp.so(soffice_main+0xd0)[0x1471e0]
/opt/openoffice.org3/program/soffice.bin(main+0x20)[0x8048d14]
/lib/tls/i686/cmov/libc.so.6(__libc_start_main+0xe6)[0x517bd6]
/opt/openoffice.org3/program/soffice.bin[0x8048c61]
I remove .openoffice directory and retry, the same error.
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[Bug 119162] two copies of ooobasis packages after upgrade from
oo3.3 to 3.4 on Suse 11 SP1 and soffice will crash after open a file
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119162
Kay <ks...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|CONFIRMED |RESOLVED
Resolution|--- |FIXED
--- Comment #13 from Kay <ks...@apache.org> ---
Installation of 3.4 over 3.3 via upgrade did not work unless 3.3 removed.
Likely a problem with all Linux installations from 3.3. to 3.4 not just SuSE.
This was noted in installation instructions for 3.4 as well.
Installation of 3.4.1 as upgrade to 3.4 works fine.
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[Bug 119162] two copies of ooobasis packages after upgrade from
oo3.3 to 3.4 on Suse 11 SP1 and soffice will crash after open a file
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119162
--- Comment #12 from louqle <lo...@gmail.com> ---
Suse 11 sp1:
Upgrade from 3.3 to 3.4.1, two copies of ooobasis packages. But no crash. the
openoffice works normal
upgrade from 3.4 to 3.4.1, no problem.
Ubuntu 10.04:
upgrade from 3.3 to 3.4.1, the same error as that in comment 5
upgrade from 3.4 to 3.4.1, no problem.
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DO NOT REPLY [Bug 119162] two copies of ooobasis packages after
upgrade from oo3.3 to 3.4 on Suse 11 SP1
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119162
--- Comment #2 from louqle <lo...@gmail.com> 2012-04-01 05:22:07 UTC ---
Created attachment 77396
--> https://issues.apache.org/ooo/attachment.cgi?id=77396
ooobasis
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DO NOT REPLY [Bug 119162] two copies of ooobasis packages after
upgrade from oo3.3 to 3.4 on Suse 11 SP1 and soffice will crash after open a
file
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119162
yanji.yj@gmail.com changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |yanji.yj@gmail.com
--- Comment #7 from yanji.yj@gmail.com 2012-04-06 05:42:59 UTC ---
The problem here is while upgrading too AOO 3.4, the previous installed OO3.3
was not removed. package is still in system. The coming crash problem is caused
by conflicted existing product(3.3 and 3.4). If remove previous version, the
crash problem will be fixed.
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DO NOT REPLY [Bug 119162] two copies of ooobasis packages after
upgrade from oo3.3 to 3.4 on Suse 11 SP1 and soffice will crash after open a
file
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119162
kschenk@apache.org changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |kschenk@apache.org
--- Comment #8 from kschenk@apache.org 2012-04-10 21:30:04 UTC ---
Additionally confirmed just now.
I also used the rpm -Uhv, everything LOOKED fine via rpm.
Ran into a conflict trying to install --
openoffice.org3.4-suse-menus-3.4-9590.noarch.rpm
but then did rpm -Uhv --force on this.
No joy on opening 3.4 at this point.
Deinstalled 3.3 at this point and now everything is OK.
I don't consider this a "release blocker" and don't exactly know why this
happened. My guess is that changing significant aspects due to licensing
changes may be at work here, but really, I don't know.
As near as I can tell, *deleting* 3.3 (the package) does no harm to user
settings.
We should just put the deinstallation of 3.3 in the release notes and/or README
and just get on our way.
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DO NOT REPLY [Bug 119162] two copies of ooobasis packages after
upgrade from oo3.3 to 3.4 on Suse 11 SP1
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119162
--- Comment #1 from louqle <lo...@gmail.com> 2012-04-01 05:21:37 UTC ---
Created attachment 77395
--> https://issues.apache.org/ooo/attachment.cgi?id=77395
upgrade
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DO NOT REPLY [Bug 119162] two copies of ooobasis packages after
upgrade from oo3.3 to 3.4 on Suse 11 SP1 and soffice will crash after open a
file
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119162
--- Comment #10 from kschenk@apache.org 2012-04-13 16:54:54 UTC ---
(In reply to comment #9)
> When there is a problem, is it when installing over the real OpenOffice.org
> 3.3? Or when installing over the Go-OO version of 3.3 that Novell made?
The REAL OOo 3.3. as this was NOT provided with my openSUSE 11.3 or 11.4
systems.
And again, I can't assist with troubleshooting this much more since I did
indeed de-install all of the 3.3 components after this happened. I ahd NO
problem installing 3.4 (a month or so ago) in a different location -- a new
'install" vs "U".
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3.4_release_blocker denied: [Bug 119162] two copies of ooobasis
packages after upgrade from oo3.3 to 3.4 on Suse 11 SP1 and soffice will
crash after open a file
Posted by bu...@apache.org.
jsc@apache.org has denied louqle <lo...@gmail.com>'s request for
3.4_release_blocker:
Bug 119162: two copies of ooobasis packages after upgrade from oo3.3 to 3.4 on
Suse 11 SP1 and soffice will crash after open a file
https://issues.apache.org/ooo/show_bug.cgi?id=119162
------- Additional Comments from jsc@apache.org
as discussed on the mailing list this is no showstopper for 3.4 and we will
provide a well tested cleanup solution for the next version. A workaround is in
place and documented.
DO NOT REPLY [Bug 119162] two copies of ooobasis packages after
upgrade from oo3.3 to 3.4 on Suse 11 SP1 and soffice will crash after open a
file
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119162
louqle <lo...@gmail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
Priority|P3 |P2
Summary|two copies of ooobasis |two copies of ooobasis
|packages after upgrade from |packages after upgrade from
|oo3.3 to 3.4 on Suse 11 SP1 |oo3.3 to 3.4 on Suse 11 SP1
| |and soffice will crash
| |after open a file
Flags| |3.4_release_blocker?
Severity|normal |critical
--- Comment #3 from louqle <lo...@gmail.com> 2012-04-05 05:11:07 UTC ---
launch oo3.4 and open a document, wait for minutes, it will crash....
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3.4_release_blocker requested: [Bug 119162] two copies of ooobasis
packages after upgrade from oo3.3 to 3.4 on Suse 11 SP1 and soffice will
crash after open a file
Posted by bu...@apache.org.
louqle <lo...@gmail.com> has asked for 3.4_release_blocker:
Bug 119162: two copies of ooobasis packages after upgrade from oo3.3 to 3.4 on
Suse 11 SP1 and soffice will crash after open a file
https://issues.apache.org/ooo/show_bug.cgi?id=119162
------- Additional Comments from louqle <lo...@gmail.com>
launch oo3.4 and open a document, wait for minutes, it will crash....