Browser hangs?

[Joanne Mao <Jo...@on24.com>]

I have a wierd problem that needs your help. I have a FOP servlet that
takes a XML and XSL as parameter to generate a pdf file dynamically.
Basiclly, when a user clicks on the link, it will generate the pdf on
the run and either open the pdf file on browser or download it depending
on whether the browser has Acrobat plug-ins. Me myself and a few other
people tested it and it works fine either displaying or downloading.
However, a few users complain that whenever they click the link, the
browser will hang there displaying a blank page, no pdf is shown,
eventually the browser just becomes unresponsive. These users all have
acrobat plugins on their browsers.
 
I have googled and searched this issue, but I did find anything that
helps. Does anyone know why this is happening? Is there any way to
solve/workaround this issue?
 
Thanks a lot!
 
Joanne

Re: Browser hangs?

["J.Pietschmann" <j3...@yahoo.de>]

Joanne Mao wrote:
> I have a wierd problem that needs your help. I have a FOP servlet that
> takes a XML and XSL as parameter to generate a pdf file dynamically.
> Basiclly, when a user clicks on the link, it will generate the pdf on
> the run and either open the pdf file on browser or download it depending
> on whether the browser has Acrobat plug-ins. Me myself and a few other
> people tested it and it works fine either displaying or downloading.
> However, a few users complain that whenever they click the link, the
> browser will hang there displaying a blank page, no pdf is shown,
> eventually the browser just becomes unresponsive. These users all have
> acrobat plugins on their browsers.

This effect has been described several times. It appears to be
a misconfigured browser/plugin combo, although nobody ever reported
details.
Try the usual drill: check the versions IEx and the PDF plugin,
reinstall the latest plugin, install the latest OS and browser fixpacks
etc.

J.Pietschmann

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Re: Browser hangs?

[Lo...@log-net.com]

We had a similar issue with the browser plugin page returning a white 
(empty) page.  Try doing a hard refresh (ctrl-f5 in IE) - if the pdf 
appears, it is an issue with the size of the pdf file and I can give you 
more info.

Give it a shot.

-Lou
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FAX: 732-747-7497
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"Joanne Mao" <Jo...@on24.com> 
03/31/2006 12:01
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Subject
Browser hangs?






I have a wierd problem that needs your help. I have a FOP servlet that 
takes a XML and XSL as parameter to generate a pdf file dynamically. 
Basiclly, when a user clicks on the link, it will generate the pdf on the 
run and either open the pdf file on browser or download it depending on 
whether the browser has Acrobat plug-ins. Me myself and a few other people 
tested it and it works fine either displaying or downloading. However, a 
few users complain that whenever they click the link, the browser will 
hang there displaying a blank page, no pdf is shown, eventually the 
browser just becomes unresponsive. These users all have acrobat plugins on 
their browsers.
 
I have googled and searched this issue, but I did find anything that 
helps. Does anyone know why this is happening? Is there any way to 
solve/workaround this issue?
 
Thanks a lot!
 
Joanne