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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/09/23 10:34:16 UTC
[Issue 125665] New: program freezes up and prompt for document
recovery every time its opened
https://issues.apache.org/ooo/show_bug.cgi?id=125665
Issue ID: 125665
Issue Type: DEFECT
Summary: program freezes up and prompt for document recovery
every time its opened
Product: Writer
Version: 4.1.0
Hardware: PC
OS: Windows 8
Status: UNCONFIRMED
Severity: critical
Priority: P3
Component: configuration
Assignee: issues@openoffice.apache.org
Reporter: prbeach1@gmail.com
Created attachment 83974
--> https://issues.apache.org/ooo/attachment.cgi?id=83974&action=edit
this is the picture of the screen everytime i open the program it shows this
recovery document screen of the last documents i opened and it happens even
when i close them out before exitingtheprogram
every time I go to open up the program to start another document it freezes up
and has the request to recover document each and every time of the last
document that I used and sometimes it ever freezes up while I'm working on a
document and I can save it then I have to shut down my computer to be able to
open the program again and if this happens since I couldn't save the changes I
have to start the document all over again its beginning to be a real problem as
its making me lose time and have to redo all my school work and I don't have
the luxury to retype 15 and 20 page documents etc besides the point of having
to start from scratch all over again. the screen that pops up even when I close
out the documents before I exit the program it still requests that I do a
recover document the most annoying part is when it freezes up on me and I have
to redo a document all over again because of not being able to save it I took a
picture of the screen and emailed it to myself if its needed. I couldn't attach
it here though. I uninstalled the program and then went to your website to
download the new version and install it but this didn't help. when I had the
old 3.0 version I never had this problem it all started to happen when I got
the new version and I took the computer to get it scanned for viruses and they
said it didn't have any that would affect the programs functionality and
suggested that I uninstall it and then reinstall it to see if that would fix
the problem but it didn't. I would appreciate it if this could be fixed as I
like your software and being a student funds are limited. thank you.
Sincerely
Noel
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[Issue 125665] program freezes up and prompt for document recovery
every time its opened
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125665
oooforum <oo...@free.fr> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |RESOLVED
Resolution|--- |NOT_AN_ISSUE
--- Comment #2 from oooforum <oo...@free.fr> ---
+30 days later, no news.
Feel free to reopen this report.
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[Issue 125665] program freezes up and prompt for document recovery
every time its opened
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125665
oooforum <oo...@free.fr> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |oooforum@free.fr
--- Comment #1 from oooforum <oo...@free.fr> ---
Unfortunately you are in wrong place here.
This is the Bug tracking system, not a helpdesk.
First, try to reset your profile.
If you don't know, you can get additional assistance on support end-users
forum:
https://forum.openoffice.org/
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