Problem creating a delivery service from Traffic Portal

[Oren Shemesh <or...@qwilt.com>]

I am trying to use Traffic portal (Installed TC version 1.7), and I cannot
create a new delivery service.

It takes me through all the various configuration screens, but when I click
"Submit Request" it responds with "500: Internal Server Error".
The operation seems to indeed cause an internal server error, because the
traffic ops log has these two lines, for every submit attempt that I make
from the portal:

[2017-01-11 06:55:04,205] [ERROR] error closing /usr/lib/sendmail: No child
processes (exit -1)
[2017-01-11 06:55:04,207] [ERROR]

I tried using /usr/lib/sendmail on the traffic ops machine and it works OK.
I am logged into the portal as 'admin'.

Any ideas ?

-- 

*Oren Shemesh*
Qwilt | Work: +972-72-2221637| Mobile: +972-50-2281168 | orens@qwilt.com
<yo...@qwilt.com>

Re: Problem creating a delivery service from Traffic Portal

[Oren Shemesh <or...@qwilt.com>]

Here is the error message I get, on the screen, when I do this:


Traffic Ops fatal error occurred while processing your request.
________________________________
Error at line 2732 ( close SENDMAIL || die "error closing $p{Sendmail}: $!
(exit $?)\n";)
________________________________
error closing /usr/lib/sendmail: No child processes (exit -1)

I get this message for any e-mail address I type into the dialog box that
pops.

Are there any configurations that need to be done (In the Users table ? In
the 'portal' user settings ?) for this to work ?

Note that I understood now that maybe I do not understand how TO users
relate to the Portal.
I have asked a separate question on this mailing list regarding this.

Thanks, Oren.



On Wed, Jan 11, 2017 at 5:24 PM, Jeremy Mitchell <mi...@gmail.com>
wrote:

> Let's confirm that your sendmail is actually working. Go into Traffic Ops
> and go to Misc > Users and hit the "Send Portal Registration" button. If
> that works then your email should be working.
>
> Jeremy
>
> On Wed, Jan 11, 2017 at 2:25 AM, Oren Shemesh <or...@qwilt.com> wrote:
>
>> I am trying to use Traffic portal (Installed TC version 1.7), and I
>> cannot create a new delivery service.
>>
>> It takes me through all the various configuration screens, but when I
>> click "Submit Request" it responds with "500: Internal Server Error".
>> The operation seems to indeed cause an internal server error, because the
>> traffic ops log has these two lines, for every submit attempt that I make
>> from the portal:
>>
>> [2017-01-11 06:55:04,205] [ERROR] error closing /usr/lib/sendmail: No
>> child processes (exit -1)
>> [2017-01-11 06:55:04,207] [ERROR]
>>
>> I tried using /usr/lib/sendmail on the traffic ops machine and it works
>> OK.
>> I am logged into the portal as 'admin'.
>>
>> Any ideas ?
>>
>> --
>>
>> *Oren Shemesh*
>> Qwilt | Work: +972-72-2221637 <+972%2072-222-1637>| Mobile:
>> +972-50-2281168 <+972%2050-228-1168> | orens@qwilt.com <yo...@qwilt.com>
>>
>
>


-- 

*Oren Shemesh*
Qwilt | Work: +972-72-2221637| Mobile: +972-50-2281168 | orens@qwilt.com
<yo...@qwilt.com>

Re: Problem creating a delivery service from Traffic Portal

[Jeremy Mitchell <mi...@gmail.com>]

Let's confirm that your sendmail is actually working. Go into Traffic Ops
and go to Misc > Users and hit the "Send Portal Registration" button. If
that works then your email should be working.

Jeremy

On Wed, Jan 11, 2017 at 2:25 AM, Oren Shemesh <or...@qwilt.com> wrote:

> I am trying to use Traffic portal (Installed TC version 1.7), and I cannot
> create a new delivery service.
>
> It takes me through all the various configuration screens, but when I
> click "Submit Request" it responds with "500: Internal Server Error".
> The operation seems to indeed cause an internal server error, because the
> traffic ops log has these two lines, for every submit attempt that I make
> from the portal:
>
> [2017-01-11 06:55:04,205] [ERROR] error closing /usr/lib/sendmail: No
> child processes (exit -1)
> [2017-01-11 06:55:04,207] [ERROR]
>
> I tried using /usr/lib/sendmail on the traffic ops machine and it works OK.
> I am logged into the portal as 'admin'.
>
> Any ideas ?
>
> --
>
> *Oren Shemesh*
> Qwilt | Work: +972-72-2221637 <+972%2072-222-1637>| Mobile:
> +972-50-2281168 <+972%2050-228-1168> | orens@qwilt.com <yo...@qwilt.com>
>